Very satisfied with the care that I received and grateful for the weekend hours! Cassie and Dr. Woodruff were extremely professional and kind. Check-in was easy. Wait time was reasonable as this is determined by urgency of each patient. Again, very satisfied with the care that I received. read more

As soon as I got in, I was greeted by front desk and was checked in very quickly. Everyone was able to honor my appointment time (even though there are no guarantees that there would be no wait). I felt heard by my doctor and he was able to address my concern. read more

Have always gotten great help here and the doctors and nurses are kind and caring. The wait has never been very long .

Great team, came in for a small mass I had Dr removed the mass and the anxiety it gave me lol great team loved my team experience!

My son bumped his head in the playground with lots of blood gushing out and we came to Providence Urgent Care to get it treated. He only waited around 5 minutes after checking him in. He was seen by the nurse and the nurse practitioner, not a doctor. They cleaned him up and luckily no need for stitches. This was a walk-in and first time at this location. read more

Friendly and efficient staff. Physician, Dr. Jones, was thorough and efficient with my suspected spider bite on the neck. In and out quickly without missing anything. read more

So surprised at how fast we are seen at this location. Whenever my family has a last min emergency/illness we are always in and out and the staff is so nice! read more

Would help eliminate some of the stress on the ER if this place had some imaging equipment!!! Waste of real estate. Staff was fine, kind but could not assist. Give them some tools!!! read more

The staff at this location are helpful and welcoming. The medical care is veey good. Walk-ins are okay.

i had a great experience here, I got taken back within minutes of checking in. I got some weird stomach bug. they were efficient and nice and informing. I was in and out with meds within a couple hours after tests. read more

I really want to give 4 stars, and I will get to why in bit. I had a rogue mason jar that decided to have it's bottom break jaggedly off in one piece while washing dishes. I got a scary bad cut, and it was obvious it was going to be a late night in the ER. Hubby recommended Rockwood urgent care, which had 2 hours before closing. I was turned away when we got there, but they were so busy so I understood. On the way to Sacred Heart ER we saw this place, and they too were not near closing time. I was met at the door by a nurse, and the first question was "Do you have an appointment?" Well who makes an appointment at an urgent care place? I told her I was already turned away from one place, and just where should I now go? She then looked at my finger and let us in. Everyone was so so nice and helpful. After 5 mins I was in an exam room. 5 mins later the doctor came in. 20 mins later he finished stitching me up. He even called me the next morning to see how I was doing! Not his nurse, the doctor himself! So there you have it, and the only reason I wanted to ding a star was the appointment issue. No one wants to give a rave review for 6 stitches, but these professionals were wonderful and caring, and they deserve the recognition. read more

Providence Urgent Care - It was a bad one - Urgent Care Near Me - Spokane, Washington

Came in here for Strep Throat, and had an amazing lady take care of me! She was really funny and warm and made me feel very at home. Great place to get treated! read more

Horrible experience!! Do not come here !!! Me and my mom came here for x rays and they took 3 hours to process !!! These people don't even care about my health and the x ray lady is horribly rude!! Never come here and choose a different place!! Also the atmosphere is dirty and grimy and I would probably prefer to go the the vett for animals instead of this place !!! read more

I was waiting in the room for a while, but they were quick to get us back into a room especially for it being a Thursday. They answered a lot of my questions and understood my concern. read more

Terrible! We got there early and there were only two others in waiting room. Waited an hour and a half and never even saw the doctor. Medical assistant was rude. Go somewhere else! I have never seen worse service. read more

After about 12 yrs of chronic health conditions I'm a self-proclaimed Urgent Care & ER expert critic lol Since this location opened I've only gone here unless I needed the ER. They're always very efficient but also take the time to really hear me. They take care of me like I would a family member. To top it off their charts notes are always on point and I've never had any issues with billing insurance like I often do with most of my other providers! read more

40+ minute wait while in severe pain and only finally was helped after opening the door to find a bathroom due to waiting so long. Complete waste of my time. Will not be recommending or returning to this location. read more

I thought they could not get worse. But, yes they have. I asked if they had pharmaceutical discount cards and they went on with false comments about cards. they do not have real MD's just PA's or nurse practitioners who in my opinion re not articulate . I would Never go back. also the snowflakes hate criticism the providence response is generic and i will not respond to them. They are less than honest. Check nationwide reviews of medical facilities andprovidence is right down there with basement bertha read more

Individual results may vary... I unexpectedly wound up going here last night. Check in was extremely quick, professional, and efficient. I've been in ER's waiting up to 45 min just to sign in. That was NOT the case here. I was escorted to an exam room within 5 min of sitting down in the waiting room read more

I severely injured a digit. I needed to confirm it wasn't broken, and get help stabilizing it because it was flopping around and was very painful. After waiting 3 hours, I finally received an x-ray. 30 minutes later a man came in. I assumed he was a PA or NP, but he did not introduce himself, nor explain his credentials, and he wasn't wearing a nametag - for all I knew he could have been the janitor. He asked me to flex the digit, and if it was bruised. He was looking right at it, but asked me if it was bruised! I showed him the bruising. He did not touch it or examine it further. Awhile later he came in and announced to the air "it is not broken." And his hand reached for the door handle. I was too stunned to protest and demand actual care, as I left the building without so much as a splint, any instructions about self care or what to watch for, or maybe even a referral for evaluation of the instability? After overcoming the shock of the non-care I had just received, I went home and researched the situation online, made my own splint, found my own hand surgeon, and had surgery a week later for a torn ligament. Needless to say, I found the phoned-in response to my injury at Prov UC to be very underwhelming, very disappointing, even offensive. In fact, I need to say, the "provider" did not do his job, which is to go beyond pronouncements of test results, to actually "providing" CARE for the patient's health problem with something, anything! "Test Result Reporting" has apparently replaced "Health CARE." "You had one job." read more

We were driving through on our way to Coeur d'Alene and I had a horrible sinus infection and pink eye. The staff, doctors, PAs...everyone we encountered was fantastic. The wait was literally nothing - less than five minutes. Dr. Strongin came in very soon after my vitals were taken and was very thorough. The whole experience was impressive and I would highly recommend this clinic. read more

WARNING: THIS IS NOT A WALK IN CLINIC. THIS IS AN URGENT CARE FACILITY AND YOU WILL BE CHARGED ACCORDINGLY. Stupid me. In the past I've gone to walk in clinics when I was with Group Health and with the Everett Clinic. I was always charged my regular co-pay. I thought that this would be the same. I live in Spokane Valley and our Providence doctors' clinic made a big deal out of the fact that now we were going to have this beautiful new urgent care facility opening up near the Valley Mall this Spring. When it opened we were referred there when there were no appointments available at mine and my husband's GP, or my daughter's pediatrician's office. I thought it was strange that they didn't want a co-pay. We would be billed. Oh, Okay. Unfortunately, my husband didn't say anything when the bills came. We'd all gone at least once since it opened and it wasn't until a couple of weeks ago I actually opened one of the bills myself. I was SHOCKED to see that I was charged over $150--ten times more then my regular office copay!!! So, yeah, we'll probably go there again. It's still cheaper and faster then going to the emergency room. I will be a lot more careful what we go in for. I just REALLY wish that someone had informed me of the cost when we checked in. I'm pretty sure there was nothing posted and I know no one at our doctors' offices or this clinic said a thing about the higher expense. Come to think of it, I'm pretty sure that full color grand opening brochure they sent us never mentioned it either! read more

We've used this clinic several times this year and have been consistently satisfied. The front desk, nursing and physician staff were professional, caring and efficient. We never waited long (5-15 minutes). It doesn't replace our primary care doc but is a great alternative for emergent issues. read more

Every time I go To Providence urgent care, I am more and more impressed... We just left after a 20 minute in and out for a sick little boy and my six-year-old says "wow, that was the best doctor appointment I ever had!"... Not to mention when I needed emergency care for an incapacitated teen, they did everything they could and got him in an ambulance immediately and were ultimately responsible for saving his life. I have many stories where they have exceeded expectations and provided superior care. Let's just say I'm pretty disappointed that we're moving away and won't have providence urgent care to rely on when these unfortunate situations arise. read more

Slow slow slow tell me 24 hours for test result now 96 hours still nothing. I guess I just go around with covid and infect more and more people. Worthless even going there. read more

fuck the ER they treat people like absolute shit and they're very homophobic. they also laugh at you for being in pain. like literally. they laughed at my mother for her broken leg. and the psych ward? even worse. you'll leave with more mental issues than u came in with. i choose death over coming here read more

After reading the reviews, I was expecting a long wait, rude staff... but I had the most pleasant experience under the circumstance. Staff were friendly and helpful and I didn't wait at all. Dr. Strongin was quick, nice and empathized with my situation..(sick while on a business trip). read more

The waiting room took a while, but everyone was super nice and they made sure everyone had their masks on, which was much appreciated. However, once the doctor came in, he was not very nice. The poster behind me said we provide blankets, extra pillows, juice, crackers, etc. upon request for your utmost comfort, and since I loveeeeeee juice, I asked for some. I never got any. Also, the doctor made me hold my foot in the air while he was cutting it open. I told him maybe he could get some of those extra pillows from the poster for me to rest my foot on and he just glared at me. I was also curious about the procedure as medical stuff is of interest to me, but he was not very patient with my questions. He also told me that it would hurt super super bad which was not very helpful because I was already scared. In conclusion, a little slow, the employees are all super nice, except for the doctor, who made my experience bad. read more

Needs lots of upgrading. Haven't received results in 8 days. Phone system is either busy or mailboxes are full. Out of nasal test kits and also not vary positive and/or knowledgeable on antibody tests. Looks like a money pit for Providence. Also had to go back 3 times before test- 3 hr wait- 1 1/2 wait until arrived before opening 7:45 am then 1/2 hr until test. Partner also had 2 tests there and on second test they overlooked her finally after about 1 hour attended to her. read more

This place is horrible. The doctor is fine but the people who works there need some lessons on customer service. The patients are there to be seen coz they're not feeling well and giving them attitude will make them feel worse. Treat pAtients with respect and compassion. Never going to this place again. read more

I have been to this place now four or five times with various family members. Every single time, every single person has been amazing. They're funny and warm and truly seem to care about us. Today we met Dr Scott Strongin and he did not disappoint. Way better than other urgent care centers I've been to. Nobody enjoys urgent care, but at least it's going to be as good an experience as it can. read more

I went to the clinic on 29th and paid my co-pay and was told that is all I would have to pay. The P.A. looked at my eye for a few seconds, wrote out a prescription and I left, went next door to get my 4ml, $47.00 eye drops. A week later I went to an eye Dr. be said to not use the drops. Later I received a bill from the urgent care clinic for an eye exam. She looked at my eye for a couple seconds. Never will I go back there. read more

I have to say that I typically really like the doctors at this urgent care but I had a horrible experience this past weekend with a fill-in doctor named Dr. CariJean Queen. I have chronic back pain, and my job is very hard on my back. I have to lift and carry dogs over 100 lbs. daily and although I lift with my legs, my back still has to bear some of the weight while carrying a dog. Anyway, I went to urgent care because my lower back had been exceptionally painful for several days and my left foot felt numb and the toes were cold to the touch. My examination consisted of reflex checks on my knees and ankles. That was it. Dr. Queen informed me the sole reason I have back pain is because I am fat. She said she is certain it is not a spinal problem - how she determined that even BEFORE her pathetic exam, I have no idea. I am painfully aware that I am probably 30 pounds overweight. She, however, made me feel as though I was morbidly obese. She went on about how she gets up at 5am to go jogging and compared my back pain to when she was pregnant. It was very insulting to have a doctor talk more about how great she is than about what is going on with me. It was insulting and aggravating. Then she acted as if I was there only to get narcotics and my back pain is not actually real. That is so far from the truth! I work in the medical field, if I wanted narcotics, I could easily get them. What I wanted was a doctor to help determine if my left foot was going numb because of my spine or if it is because of my heart/blood flow. She could have spent more time doing a thorough examination and MUCH less time talking about how I need to be more like her. I am SO glad she works in the Valley and I will hopefully never have to depend on her unprofessional and insulting attitude again. read more

I have visited this Urgent Care facility on S. Division three times in the last 6 months or so, for various reasons. Each time, the experience has been very satisfactory. The front desk staff have been cheerful and professional. They handled my somewhat unusual insurance plan without a hitch. In spite of being warned to expect a TSA-style wait to be seen, the longest I have waited after just walking in was less than 20 minutes, even with a fairly full waiting room. All of the assistants and physicians that I saw were friendly, competent and inspired confidence. Each examination was quick, but I felt that my conditions were evaluated appropriately - even ordering additional testing if needed - and the post-examination instructions were clear. I never felt like I was being rushed through the process. No complaints here and I would recommend this Providence Urgent Care to anyone, based on my experiences. read more