This message is specifically for the everett pacific mental health program (PHP and IOP). Everyone…read morethere took my concerns seriously, listened to me, and made me feel safe and were extremely accommodating. The therapists and the medication manager/psychiatrist are helpful and caring individuals. I felt like I was taken seriously here and I have learned skills to manage my mental health. I recommend this place/program to anyone seeking help with mental illness or even substance addiction. Thank you especially to Britt, Carly, Don, Molly and Reginah. You are wonderful people.

Found it interesting they stated Mandatory Masking when we entered. After putting on our masks, we…read morewalked over to the US Department and hardly anyone was wearing masks, including providers. I didn't mind wearing the mask since I just got over Covid, and was able to come out of my cave, but it was confusing.

One OB did not see a heartbeat at 5-6 weeks and scheduled a D&C. An optional second opinion…read moreultrasound was offered and luckily I went because there was a baby and a heartbeat after all. The OB did not follow up about their mistake or show compassion about how that would impact a patient. Receptionists are not very welcoming, and most of the time can't schedule or reschedule appointments- you have to wait a day or two for your care team to facilitate this. In the final two weeks of a pregnancy it took more than a week to hear back from my OB. The C section process was described by two OBs that they would do skin to skin right away and could show me the baby being pulled out - but none of this happened. The baby was brought to me more than 5 minutes after, fully covered and we could not do skin to skin for at least 30 minutes after, when we were moved to another room (there were no complications). Overall very disappointed and have heard of similar experiences from multiple people. One OB did not see a heartbeat at 5-6 weeks and scheduled a D&C. An optional second opinion ultrasound was offered and luckily I went because there was a baby and a heartbeat after all. The OB did not follow up about their mistake or show compassion about how that would impact a patient. Receptionists are not very welcoming, and most of the time can't schedule or reschedule appointments- you have to wait a day or two for your care team to facilitate this. In the final two weeks of a pregnancy it took more than a week to hear back from my OB. The C section process was described by two OBs that they would do skin to skin right away and could show me the baby being pulled out - but none of this happened. The baby was brought to me more than 5 minutes after, fully covered and we could not do skin to skin for at least 30 minutes after, when we were moved to another room (there were no complications). Overall very disappointed and have heard of similar experiences from multiple people. Had my second baby at Evergreen and had a much better experience, golden hour / skin to skin were standard - they did all the baby checks on my chest and waited for a couple of hours to take weight and administer medications.

The staff was phenomenal. My midwife, Sarah was so amazing and encouraging. My nurses Emily and…read morenurse in training Elly were so helpful and comforting. I'm such a baby about all things medical and I ended up having a somewhat complicated birth resulting in an emergency C section but I felt so supported and safe the entire time because of these people. I also really enjoyed seeing midwife Hallie during my prenatal visits. There were one or two nurses during my stay that weren't awesome but most everyone I encountered was wonderful and took great care of me and baby.

The nurses and drs here are doing a great job and very much under pressure. I know the economy…read moredictated a lot of monies for expenses. This is not my first rodeo with dietary. The do not LISTEN it's her way or the highway. She does not understand some stents have guidelines also.ive been requesting times to meet with her and she showed b up once.i told her my trays as well as others are b thrown in GARBAGE bc its not correct and she wont listen. I'm b here over 25 days and Finally got a fresh fruit which btw my family brought me. my family has b been bringing me protein drinks bc they only have one brand. Their menu is repeated over and over and today i finally got a meat at breakfast and NO im not on special diet. I told her foods i prefer and doesn't matter 4 out of 5 trays are same chicken but dunked in what they call a fancy name but its the same 1/2 chicken breast smashed into something where the name is supposed to make you feel full. always diced pears or peaches always out of can with plenty of syrup.

My father visited the Providence Everett ER on 2/19/26 and 2/20/26. Both visits left A LOT to be…read moredesired. During the 2/19/26 visit, no one even bothered to enter the visit into MyChart. I had no idea what was going on. Your Emergency Room goes out of its way NOT to talk to patient families. I am my father's Power of Attorney because of his severe dementia. On 2/19/26, I called three times to speak to a member of my dad's care team. I FINALLY got to speak to someone and found out Dad had already been discharged back to memory care. Why isn't your Emergency Department involving the POA in the patient's care? On 2/20/26 my father returned to the ER because his wound was bleeding way too much, he was not himself, strong personality changes, pain in ribs and profound facial swelling. I called the Emergency Department and on the third try finally spoke to someone who said they would add a note to Dad's chart to call me. No one ever called and I did see the note to call me in MyChart. As I mentioned, I am Dad's Power of Attorney and his dementia prevents him from being able to articulate what is wrong. I live in North Carolina. If I could be at his bedside, I would be. Another two hours passed and nothing. After my 7th call, I finally speak to a guy at the nursing desk who tells me my Dad's nurse "has her hands really full right now" and could he take my number. I gave him my name and number and told him that as Dad's Power of Attorney I needed to speak to his care team to explain why he was brought back and what we hoped would come of the visit. I told the guy helping the nurse that Dad had such a personality change in 12 hours and an oozing head wound that it was worth further investigation. The nurse at my Dad's memory care facility believed he had a concussion. Dad's aide believed he had a concussion. After I spoke with them about changes in Dad's behavior, as I too was thinking he could have a concussion. Not one nurse or doctor ever took the time to call me to discuss my father or why we wanted him looked at again. I checked MyChart and not a single test was run on my father on 2/20/26, the reason staff wrote that Dad was brought to the ER was incorrect. Basically, my father sat there, no testing was done, and he was returned to memory care without a single person at Providence contacting me about my father TWO DAYS IN A ROW!!! It seems illegal that the Power of Attorney is not contacted when care is administered to a person that has no idea why he is there. On a personal level, I am also my father's daughter. Is it the policy of Providence to keep family out of the loop when caring for patients? My father's memory care facility called me to tell me my dad was released and was being transported back to his room at memory care. SO, obviously the phones at Providence DO work if they can call the memory care facility but not the daughter/POA. I can't articulate how angry I am that I was excluded from my father's care. Memory care informed me that the ER removed the staples in Dad's head (he fell on 2/13/26) that the ER told him on 2/19/26 weren't ready to be removed yet. Information about the readiness for Dad's staples to be removed was in the After Visit Summary from 2/19/26. This tells me your nurses and physicians do not read chart notes. To conclude, my father was brought back on 2/20/26 for concerns he might have a concussion, but staff wrote down that the visit was about a bandage and removed staples that were not ready to come out and never spoke to me. Your facility told more to Dad's memory care facility than I ever heard. Staff never contacted me during either visit. I intend to escalate this complaint.

Overall, I have had an excellent experience with KP Everett. I find the staff courteous and…read morehelpful. I have had a few off experiences but I think that's to be expected anywhere you seek services for 10 years.

I am specifically giving the Everett KP Pharmacy staff 5 stars. Dorothea, David, all the wonderful…read morepatient young ladies who call out number after number for hours on end... let me put it this way, if you're sick and tired of being treated/mocked by the folks at the retail pharmacies: at the Kaiser Everett Pharmacy on Pine St (RIP Maple St) will make you feel like you're a patient, they work with you and your insurance always. they just get it. never have i had to worry that my meds wouldnt be ready. every time I've ever filled anywhere else, I've had to almost guarantee they'd find 6 different excuses as to why I couldn't fill my medicine. so if you like filling your meds at a pharmacy where you are treated like a human being, where people care and go above and beyond. then you will begin to appreciate the worlds greatest pharmacy staff ever assembled in the history of modern medicine, at the Everett Pine St Kaiser Perm. Thank you for the being you Everett KP!

The ER doctor Alex Rackoff seemed more concerned with getting me out of her ER than trying to help…read more She was content to let me suffer more for longer. I will absolutely risk my life going to a different ER than come back here ever.

As of November 2024, no primary care docs here are accepting new patients. Previously a family…read moremember had an appointment here with a new pcp, which took several months to get, and when the appointment finally came, the provider was sick and canceled it- they did not have a replacement appointment available for several more months. My other experience here is with their walk in clinic, they couldn't help the family member I brought here, but the bill was $1000.

I had a 10:20 apt. I finally saw the Doctor slightly after 12:00. During the wait time I was…read moregiven a voucher to go eat in the cafeteria which I did. I was called back shortly after noon. The doctor was polite and knowledgeable. He explained a few things to me, but lacked skills in other areas. He seemed more interested in sharing his pedigree with me then to my upcoming surgery. He also has an accent which made it difficult to understand at times. At the end of my appointment he left to go enter the chart notes on the computer system. After waiting 10 minutes for him to return, I went to the front desk. I asked if I could leave and I was asked if I had my cheek swabbed for MRSA. I sad no and was asked to return to my room and someone would be there shortly. My doctor had said nothing about that. I found myself waiting once again. Soon the nurse that sent me back to the exam room came and told me I could leave and she would phone the next day to schedule the next two tests. The next day I waited and waited I finally phoned them at 4:00 pm. The person who answered the phone looked up my chart and could not find anything about the two tests and asked if she could call me the next day. I told her I knew the names of the test and I really wanted to schedule then today. About that time she found the names of the additional tests and then told me the scheduler was not there today and they would have to call me the next day. I look forward to the call should they call. How can anyone trust a doctor with such a poorly ran office to do any type of surgery on you? I know I won't! Another day and still no phone call. They finally called me back. I scheduled the two tests, but will be having another surgeon do the surgery.

Probably the worst experience in my life......providence emergency is the worst I've, been here…read moresince 5 am and have not been seen. The nurses are total bitches, do not go there

Dr. Palmer and staff went out of their way to assist me yesterday when my ride left me stranded!…read moreStaff members stayed on hold until we found a ride. Went as far as coming out and waiting with me until I was picked u. Wonderful staff and Dr. Palmer was kind and spent time getting to know m. I'd definitely recommend this Dr's office

Dr. K. Kodlipet-Jagadeesh at Providence Medical Group is a great doctor to have. She is kind and…read morelistens to your concerns. She was great at making me feel comfortable and answering my questions. She will always treat you respectfully and help you get the care you need. I highly recommend her.

Negative stars. Made appt with Ronald Quam, DO,…read moreorthopedics. Most horrible experience in my entire medical history. The appt was for May 28, 2025 and I am still dealing with it. No one there wants to help.

I am so grateful to have found Western Washington GI, and specifically, Dr. Schreiber…read more Having a strong family history of colon cancer, I've known for a few years that I really need to get a colonoscopy. After contracting COVID in February, I developed an ulcer, and subsequently also needed an endoscopy. My brother, who is just two years older than me, had an alarming colonoscopy this year, and that was the final catalyst to get things done. Make no mistake about it. I was absolutely TERRIFIED. And, as an ER RN myself, I felt like I "knew too much". My primary doc recommended Western Wa Gastroenterology. When I called to make an appointment, I was given the option of seeing the PA quickly (who I'm sure is abundantly competent, but doesn't do procedures) or wait to see the doc who would actually be doing my procedure. As I preferred a female doctor for this particular kind of thing, I researched reviews and asked for recommendations online, and those two things led me to Dr. Schreiber. I chose to wait to have an appointment with her so I wouldn't meet her on the same day that she'd be putting a scope where the sun doesn't shine. I first met with her in the end of May, and I could tell immediately that she was worth the wait. She asked questions that made it clear that she had read my intake form, and wanted to understand why I was there and help me. She was so kind and patient, and when I told her that I had some anxiety revolving around the procedures, she was understanding and reassuring. Fast forward to my procedure day, I showed up at the endoscopy center earlier this week. I checked in at 8am, and from the kind woman who checked me in, to my nurse, Theresa, to Dr. Schreiber, to the nurse anesthetist, Nate, to my recovery nurse, Amy, everyone was SO friendly, so respectful, caring, professional, and gave me the utmost confidence and reassurance that everything would be ok. I was out of there before 11am. IF you have any concerns about the sedation portion, you need to know that some places use a combination of Fentanyl and Versed, and some use Propofol. When you hear about people waking up mid-procedure, they likely got the first one. I communicated my concerns to Nate, and I received Propofol which is standard for this practice, and I remember absolutely NOTHING of the actual procedure. I woke up feeling fine - although I guess professed my true love to Nate - and he apparently was a good sport about it - and I was discharged rather quickly and was on my way home. Please note that you must have a driver in attendance and they must wait there for the duration of the procedure. Kids can come. They can be in the waiting area or the coffee shop, but they must stay in the building, which is understandable. I was a little tired that same day, and maybe even a little bit the next day from the prep and not eating, but after that, I felt like a million bucks. Never had any pain, left feeling like I had a plan, was given a detailed report and photos about the findings, and a follow up call yesterday to see how I was doing. If there's anything to take away from this, it's that you don't need to be scared. I was absolutely terrified until the minute it happened, but it ended up being a breeze. Get your tailpipe checked. Especially if you are over 40. If you wait until you have symptoms, it may be too late. Don't be a chicken like I was. It really gives you peace of mind just knowing that everything is a-ok. I highly recommend WWGI, and I most definitely recommend Dr. Schreiber.

After so many years of taking the same exact birth control. Iv never experienced such an…read moreunprofessional situation. I also have had three doctors since I came to this clinic a year ago. All have left or quit. I needed a refill on my prescription because I was a day away from being out. And the bulls**** I dealt with was insane. I called nearly daily only to be told the doctor was busy but will get to it asap. That didn't happen. It took nearly two and a half weeks just to get my birth control refilled by a doctor. I seriously think this place has got to get it together. It's really sad when a doctor can't do their job for that long of a period of time. I do not recommend going here if you care about getting anything refilled ever.

Dr. Horst is great! I enjoy seeing him and he is someone who does a thorough visit. I was in and…read moreout and he also got me in as a new patient! Thank you

Long wait, not very clean looking. The female provider was kind and a good listener, thorough, so…read morethat's great. Hugely disappointing, though, that they're billing me now a month after I already paid in full while I was there. How many senior citizens, and other general public, are paying twice because they're not catching that?

I have bad experience at CHC Broadway. it is the second time I'm coming for the appointment and the…read moredoctor is 60 min behind the schedul. It seems as I don't have my own schedule and I can come back and forth anytime. so angry.