horrible customer service. They act like they are doing you a favor by doing your print jobs…read more Employee Hunter is especially rude and unprofessional

Micheal and his team were a delight to work with. I had a large print order that was executed…read moreperfectly. They also gave me a good deal on mailing the items out.

Went here for passport photos. Great customer service and friendly people! Great job!read more

Positively the best there is! This world class operation has been doing all of my work needs in…read morethis for going on 8 years! Everything they do is the top of the line best. You'll not find better service on your printing needs. Look no further, this is the place you want to work with.

UPS Store @ 7778 McGinnis Ferry Rd, Suwanee, GA 30024 Five…read morestars for this UPS location! Both of the managers here consistently provide the absolute best customer service. They pack every item perfectly, paying extra attention to marking fragile items and frozen food correctly so everything arrives safely. What sets them apart is their incredible communication. They actively track my shipments and keep me updated. If there is ever a delivery delay, they immediately follow up on the issue and even arrange to get me a refund. They go above and beyond every single time. Highly recommended! I use this UPS store all the time--at least once a week. Every single person who works here is so friendly and always ready to help. I have never had a bad experience! I am so thankful to have such a great UPS store near me.

Good service. Needed a notary republic and was able to get service right away. Friendly staff.read more

We've come here for several years, and were sorry to see the former management leave in early 2019…read more They were good to work with, despite bearing the bulk of negative reviews below. Just given the volume of jobs any business does, complaints are likely, but can inaccurately weigh down ratings. (Might be good for Yelp to archive reviews more than a couple years old, or for the new owners to relist?) At any rate, the "new" staff is on top of things, remarkably responsive and helpful. This place is always busy. That alone suggests that there are plenty like me who've found they can rely on this store for shipping and business purposes. Many thanks!

I came in to mail a phone to my stepson who lives in a sober house in Maine. My wife wears hearing…read moreaids and could barely hear the store clerk when another clerk started vacuuming as she was trying to talk! very rude! The services are good here however and can get your shipment out with first quoting you the cheapest way.We shipped ups ground and package was delivered as promised.

This place has the best service in town! The team was great to response to my design and print…read moreneeds. They exceeded my expectations in terms of print quality and customer service. I was very satisfied with my print quality and definitely delivered on time! I submitted my business cards to print early in the morning and by 3pm it was ready for pickup! This is the best UPS team in the neighborhood :)

Want to talk about price gouging? They charge $3.00 for a single sheet of paper if you don't have a…read morelabel. Their excuse is "we're a franchise so we don't have to follow corporate's (fair) pricing, too bad". Just based on principle alone, skip this store and don't put anymore money in this franchisee's pockets until they decide to stop gouging their customers.

Quality product and installation. Technicians used a level to insure it was plum. Work are was left…read moreclean and old mailbox was hauled away.

Thanks to Lashay,(sorry for the misspelling) for going above and beyond, my mailbox was installed…read moreand the mailbox looks great. Thanks GHP!

Great place, great people. Best service possible. Can't go wrong, always a pleasure dropping…read moresomething off here.

I stopped in today because I've always tried to support this local business, and Sam is great. But…read moreunfortunately, this experience has changed my mind. Around 4:45 p.m., I went in to mail a simple greeting card to British Columbia, Canada. The employee's first suggestion was to send it via FedEx for more than $70. The process didn't seem correct as she was putting it in a shipping folder, I questioned why and when I asked if I could just mail it with stamps, she told me no. I explained that I had mailed greeting cards internationally with stamps before, including to Australia, and only then did she change her answer to say she didn't know how many stamps it would take. She actually asked me how many stamps I wanted to buy, which left me completely confused. I said I didn't know which is why I came to a mail Center. I want to believe this was simply an honest mistake by someone who hasn't been properly trained. However, it's concerning that a business providing mailing services couldn't determine the correct postage or take a moment to look it up. Had I been an older or more vulnerable customer who didn't know to question a $70 shipping quote for a greeting card, I might have paid it unnecessarily. I left without mailing my card because I no longer had confidence in the advice I was being given. I've been a loyal customer because I wanted to support a local business, but after today's experience, I'll be taking my business elsewhere. I hope the owner sees this as an opportunity to better train staff so future customers receive accurate information and don't leave feeling as frustrated as I did. I returned home and did an online search to discover that all I need is USPS Global Forever stamps (costing $1.75).

I reserved a van through them snd when I came ti pick it up U-Haul had moved my pick up. I reserved…read morethe van inside yesterday and the clerk told me the next morning that the van would be ready and that I would be given a code to get the keys. Shen I came to the store I was told the van was not available so I cancelled the order. Drove all the way here to use the van. Very poor service.

I use this location for all my shipping and notary needs. Staff are always helpful and friendly…read more Would rather come here than the post office!