Best pet shop! Very friendly and extremely knowledgeable and helpful! Highly recommend.read more

Was in search of a self dog wash and pet pantry delivered! I called to inquire some additional info…read moreand the staff was super friendly and helpful! I was able to get in same day during the week but weekends book up so call early in the morning to book for up to the day ahead. The wash is super affordable at $12.50 a bath. It's timed at 30 minutes but it was just enough time to scrub and dry my dog. 5 stars alone for just how clean this bath was! It's a private bath time which is nice if you have a nervous dog. The room is clean and surprisingly doesn't smell like wet dog! Props to the staff for keeping it so clean! Would definitely recommend for anyone in search of a self wash for your pup!

Been here before. Personable place. I've been looking for a knowledgeable Cat Food place, because…read moremy Cat Pierre is allergic to Gluten and has a kidney issue. Diana directed me to a specific Cat Food. But I was concerned that the main ingredient was 'fish meal', not real fish. Diana explained to me that this vendor 'First Mate' raises their own fish, and their term 'Fish Meal' means fish prepared for animal feed as opposed to human sale (!!!!). The Company has a pamphlet to explain this. Well Diana really knows her product and I am so glad I stopped in here !!!!!

I've been coming here since I adopted my rescue cat and the staff is wonderful! Chris and Edwin are…read moreincredibly knowledgeable about food selection, cat health and dietary needs, and more. I continue to be impressed and pretty much learn something new each time. I also love supporting a local chain so that's another bonus. Keep up the good work and thank you!

i concur with tina m it was a perfect experience dealing with alan... today is '2' weeks we have…read moreour male cavapoo- jr is 'great' ..when we got him he was about 8weeks old, weighed in at 6.2lbs.. today at the vet 7.2 pounds... in some months when we can jr a companion , we will def call alan.. one other comment directed to alan... its been '2' weeks, and i would have thought u would have reached out to us to see how puppy is doing, and ask us to post a glowing comment for puppyguyz.. in any case above is our comment... thanks

I contacted Puppyguyzz's for my girl. They were amazing and very helpful. Great communication! We…read morelove our Sunday girl! Highly recommended!

This store is not on the correct business mentality , owner or manager is very unfriendly and mean,…read moreI went there to groom my dog and they hurt him bad - they made him bleed on his paws and belly was semi bleeding and scratched, his fur was cut badly and left with patches of his skin spots! The staff are unfriendly and look at you wrong. Note to self: do not go here they over charge and give you an awful job ... My dog is traumatized from that place days later and it is unfair that we are paying for a service and get an awful service with attitude.

I highly recommend the dog training classes at the Yonker's Petsmart. My beagle just graduated from…read morethe beginner class. Chris Brown, the instructor, taught us both SO MUCH in these six classes. He's very patient (and funny) which made a huge difference. He let us learn at our own pace and would gently remind us of things we've covered over the weeks. I saw a big difference in my stress level (decreasing) while trying to do the homework and practicing our new skills. The classes covered commands, safety information and tips that only a life long dog owner could give you. we would also get one-on-one time as well as demonstrations and practice 'walks' around the store to see how our dogs did outside of the classroom. Chris really gave me back the confidence I needed to help my dog really know the commands, not just "know of" them...as he says. The class really covered so much territory in six one hour sessions. The price is very reasonable and I'm going to continue with the next two classes. Even if you've had your dog a while I highly recommend the classes. You will learn so much about caring for a dog...not just commands.

I've been taking my 2 dogs to petsmart for years in Florida. I came to Yonkers and it's totally…read moredifferent. The rudest people I've ever had to deal with. If we didn't have this heat wave coming, I would have gone somewhere else. After the service and nasty attitude I got yesterday, I will never go to petsmart again. Destiny was the worst groomer I've ever dealt with. Never again. Groomers need to be re-trained on customer service and haircuts. Horrible!!!!

These are good people who take care of animals and love them. I highly recommend this shop and…read moretheir owners.

The unethical treatment of these animals is atrocious. The bird cages have no adequate perching and…read morelittle to none enrichment items for the animals. It breaks my heart to see these living creatures confined to a space that is well below the minimal standards. If I had the money I would gladly take those animals and give them the life they deserve, rather than being trapped in that awful place. I urge the owners to consider the quality of care they are providing for these animals and educate themselves on the basic requirements of each species. For example, any perching whatsoever for the birds is a basic requirement that this store greatly lacks. Please if you can purchase these animals and give them a great home then do so, but if not then really think about and look at the treatment of these amazing creatures. There is a light fixture mounted inside the one bird cage, which is dangerous for the safety of the animals. These animals are also living beings just like us. Do better please.

Local pet store with lots of choices for dog, cat and other pets. Some toys and leashes…read more Very very bright!

The staff are always so helpful. The store is always clean and organized well. Love that it is…read moreclose to home and I do not need to drive to central ave.

Yonkers animals shelter are amazing. we drove by it and said let's go in and just…read moresee the dogs and cats. The staff are very friendly and very helpful. The adoption process was very easy. We adopted our amazing cat we named him Oreo. I recommend them to everyone who looking for a fur baby to give a forever home.

Lauren Talia does a terrific job taking care of the animals in this shelter. A big difference…read morefrom this shelter to Fullerton Avenue. A big step up for Yonkers.

Henry, my two-and-a-half-year-old Field English Cocker Spaniel, required extensive grooming due to…read moresevere matting resulting from our outdoor activities. Given his thick, curly, and matted coat, his grooming was significantly overdue and necessitated the expertise of a skilled professional. Upon scheduling the appointment, I was uncertain about the groomer who would attend to Henry. Although I had encountered some of the most unfavorable reviews for other establishments, Petco in Riverdale received comparatively more positive feedback. As Henry's grooming was urgent, I reserved the earliest available slot. Our groomer was Simon, who exemplified professionalism! Simon demonstrated politeness, confidence, and professionalism right from the start. He quickly reassured me of his abilities and eased any worries about entrusting Henry to what was in store for him- an overdue grooming session. Simon created a warm and safe atmosphere, mindful of Henry's tendency toward anxiety in unfamiliar settings. Simon demonstrated exceptional attentiveness by reviewing Henry's specific requirements in advance and ensuring VIP care. Furthermore, Simon proactively contacted me prior to Henry's appointment to inquire if an earlier time could be arranged, and he explicitly conveyed that no dog should be hurried--an aspect I greatly appreciated. When I arrived, Simon checked us in and reviewed Henry's vaccination records to ensure everything was up to date. I appreciated his dedication to safety, as such carefulness regarding the safety and health of pets and staff is uncommon today. I really valued Simon's thoroughness! Simon dedicated his efforts to grooming Henry from 1 PM to 4:45 PM, carefully attending to all necessary grooming tasks for Henry, i.e., bathing, de-matting, shaving, teeth cleaning, and nail clipping. The list goes on, as Henry required the full range of grooming services! Despite Henry's challenging coat, Simon was transparent about the grooming process, kept me informed, and requested additional time to ensure a superior result. He handled Henry's anxiety with great care and showed a deep understanding of how to work with this breed's natural tendencies toward nervousness and needing reassurance. Simon empathized with Henry's emotional needs and endeavored to soothe him during grooming. He often updated me via text message--an available communication feature at Petco--and was receptive to my suggestions for handling Henry's sensitivity. These updates from Simon were invaluable and reassured me that my dog was in good hands. When I arrived early for Henry's pick-up, Simon graciously informed me that Henry needed additional grooming and invited me to watch, which I found especially thoughtful. Subsequently, he provided a comprehensive care plan tailored to Henry's specific breed and coat. Simon's extensive knowledge, kindness, and sincere concern exemplify his professionalism as a groomer, especially suitable for dogs with nervous or high-maintenance dispositions. I wholeheartedly recommend Simon to anyone seeking a compassionate and professional grooming experience at the Riverdale Petco location. I, of course, have scheduled a follow-up appointment for Henry with Simon. I am exceedingly pleased that Henry and I were fortunate to be placed under Simon's care--an instance of fortuitous discovery! I no longer need to continue searching, as I have found Henry's preferred, top-tier groomer. I highly encourage Riverdale/Bronx area residents to entrust their pets to Simon for grooming services. Both you and your pet will undoubtedly appreciate Simon's outstanding work. Thank you once again, Simon!

I took my kitten to get a SNAP test for FeLV and FIV today 8/22 at 4:30 pm. I knew he could very…read moreskittish as he has never been to a vet before. The first thing that greatly concerned me is where they test & vaccinate. It is on the open floor with no door enclosing your pet. This is a nightmare for skittish cat owners; there are plenty of dogs roaming and a motion censored door not far away. Had he ran, he could've hid anywhere in the store, or worse, ran into the parking lot. My kitten was indeed skittish, and in turn was handled quite aggressively. He was burrito'ed in a blanket to stop him from moving, but in that was being strangled by it around his neck. He was in EXTREME distress wherein his third eyelid came down over his eyes. His leg was being pulled in a position that appeared painful and this went on for two vials of blood. I understand it's hard to do this with a scared and wiggly kitten, but I have never seen any of my cats in distress like this, nor heard any of them scream in that way. It was forceful to the point where I feared he wasn't breathing. I was so afraid for him I started crying. I would have appreciated a pause in the test so he can calm down, or even some kind acknowledgement or soothing words to the kitty. I would have been happy to bring him back another day with gabapentin in his system. Once the exam was done, they put him in his case. The person who drew blood said to the other, "check his leg." I was legitimately afraid it could've been sprained. There was a spot of I'm not sure-- blood or feces-- on the carrier where they put him. They said nothing and zipped him up. I tried to converse with them to soothe my stress about what just happened. The person who drew the blood was extremely dismissive. I asked her if they had anything I could give him. She coldly replied "you need to go to the vet for that." (The other person working gave me a churu for him, so thank you.) Still, neither acknowledged my kitten after-- no soothing tone or pet or look in his eyes. Person I've been describing said I can go home and get the results email unless it showed up positive. While on line one of them came up to tell me the tests were negative. No check in on the kitten who was screaming in the carrier. Again, I understand it's hard to do this with a wiggly cat. Still-- not having an enclosed space, and having a tech/vet with such little compassion made this all the more a horrible experience

The whole thing was closed. There was a dead body in front of the door. and it looks shady, and It…read moredisgusted and smelly from the outside.

This location was very close to us so we decided to stop by because we were interested in adopting…read morea cat as a pet. The process to adopt was easy (no jumping through hoops) and the fee very reasonable. We spoke to the manager Shawn, who was very knowledgeable about the cats he had for adoption. We were told to observe the cats available (three different rooms with cats of various ages and breeds.) We ended up choosing a very sweet young Tabby and it has worked out really well. He has already gotten extremely comfortable with us! The only thing you will need to bring with you is a carrier to take home your pet, but other than that the whole process went very well. I would definitely recommend!