I'm really not one to leave bad reviews but the shorter manager with a beard was rude from the…read morestart. Seemed like he was busy with something or stressed out which I understand. But it isn't okay to talk to someone trying to give you business in manner that comes off as nasty. Honestly one of the worst customer service experiences I've had in a while. Like I said, I don't really leave bad reviews (ever, actually) but had to in this case.

I can agree with the previous reviewer in saying the customer service is pretty bad. There was…read morebarely anyone in the store when we went in there, I don't think that this is a very popular or busy mall, but the two men working did not greet us and never asked if we needed any help. Turns out we did actually have questions and need something, but we had to actively search out staff to get it. And even then they didn't really have anything in stock. They weren't having any good sales and didn't really have good information. They also didn't seem overly zealous to help customers or interact with them.

Whoever raised Ethan who works at this location in the shoe section - please be so proud. Your son…read morewas attentive, kind, patient, offered another suggestion after I mentioned the sneaker I had done research on and why and I LOVED the one he suggested! He shook my hand, introduced himself, etc. It was SUCH a nice experience. 10/10 customer service, that kid is going places!

This is in Downingtown and within the small shopping mall next to BJ's and Wegmans. Parking is…read moreplenty since it's a strip mall. I go shopping here for shoes, tennis gear come on softball gear and bicycle accessories. They have a good customer service mindset, especially at the bicycle section and shoes. Are there items like garments clothes you have to figure it out on your own. The price might be a little expensive, but if you have a credit card with them, you will accumulate points and Avail it has coupons down the line. I have also seen online coupons of Coach coupons being honored by the store, which is cool. The softball collection of bats gloves and balls everything seems quite sufficient enough to shop. Overall a good place to shop you can also check online pics sporting goods.com to see if they have items on in stock and then go to the shop or you can order for pick up to that's a cool option as well.

Passive aggressive returns experience just now. Young female was someone we never saw before so she…read moremust be new. Her attitude about an online return could not have been more rude and unprofessional: -Complaining about having to do her job -Tried to tell us that because we took items out of plastic bags garments were wrapped in to ship (that tear apart when you open them to try stuff on), that she was REFUSING to take the return? In brand new with tags condition? Really??? -Then when we pointed out tags and corresponding receipt line items, she was DISPARAGING us for taking clothes out of bags to try them on? Really? This has NEVER been an issue EVER at Sierra (or any other store) and NOWHERE does Sierra tell you you must have the plastic wrap from each garment to make a return. How are you supposed to try things on? Absolutely psycho worker here! -Going REALLY REALLY SLOW to be passive aggressive, such that half-way through the transaction, another cashier came over and helped FOUR PEOPLE in the time it took this person to do the second HALF of our return! -Giving that cold angry silence that is just childish and rude. I'm not visiting this store for a dose of this girl's personal problems dragged with her to work and spewed at me as rudeness! This isn't personal, Hon, it's your JOB! Grow up, really, just grow up! I was going to change my prior review to more positive for this store based on a number of better experiences between that and today, but today was just dreadful! This young woman has no business working in customer service. Whoever was at the register at 4pm on 6/15/24 needs an attitude adjustment, and a warning. Based on recent improvements I've been spending multiple thousands per year at Sierra (over $1000 in the past month, actually), but having to DREAD rude nasty people at the store to make a return? Hell no!

They always have great deal and a great selection. The staff are super friendly. I've been here…read moremultiple times and the last time I was here, I couldn't find the matching shoe. They were able to help locate it. I really enjoy how organized and clean the store is and they sell really good brands for a great price. Definitely worth checking out and it's a great addition to the Exton area!

Decent inventory of goalie gear and Adam is awesome and super helpful and knowledgeable,…read morecompetitive prices.

Nick was a great help, knowledgeable and very personable when helping my boyfriend get his new…read moreskates! He left a very happy hockey player!

Famous Footwear is a little under mediocre as far as shoe store standards. They do have most name…read morebrands, but the selection of Men's casual wear is EXTREMELY small. It is good if you are looking for sport-shoes, but if not, then my advice would be to stay away.

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

Great crew at this Orvis. Excellent selection of apparel and fly fishing supplies and some…read moreexcellent knowledge by the shop staff.

I used to love Orvis clothing. Shopped there all the time -- for decades. Their clothes were…read morealways classy and 'classic' and I didn't mind spending a little extra $ because the quality was always top notch. Lately, their clothes look horrible. I just got the Women's Early September 2023 catelog -- even the model on the front cover looks horrible -- she's a beautiful woman and she looks frumpy. There's literally nothing in this catalog that says "Buy me". Perhaps some marketing focus groups told them to go in this direction -- but it's causing me to go somewhere else. Their women's clothing line just doesn't look good -- for ~the last year. If I wanted to shop at LLBean -- I'd shop there. Good luck.

Friendly and knowledgeable. Great experience start to finish. Sold stuff on consignment, bought new…read morestuff, had stuff tuned, rented stuff, did it all.

I rarely write reviews but felt compelled to do so after having an absolutely incredible experience…read morewith the team at Buckman's in Exton. Without going into too much detail... I had a complicated return situation that I was convinced would end up going poorly for me. But to my surprise, after explaining the situation to the store manager (Ernie I believe his name was), he took absolutely incredible care of me. Helped me with my return, helped me find the right product, set me up with a sales person for a dialed-in fit, and made the experience super positive. Honestly, it was one of the best customer experiences I've ever had and I will 100% be a Buckman's customer for life because of it.