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    Pruss-Nabity Funeral Home

    1.0 (1 review)

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    3 years ago

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    The Nebraska Cremation Society

    The Nebraska Cremation Society

    1.0
    (1 review)

    This is a very hard review to write. Because I would give Nebraska cremation society NEGATIVE STARS…read moreif possible. Our first impression was showing up and having Greg and Karleen start to argue, giving dirty looks with each other and talking bad about each other in front of us. It was very unprofessional, awkward, and uncomfortable. I also would say Karleen , who I dealt with did not one time tell me that she was sorry for my loss or honestly any condolences. I got a beautiful condolence message sent to me by my mother's life insurance policy and yet from the people who were taking care of her remains didn't even say it to me once. I had to have my mother's ashes shipped to me since I live out of state when I was there in person sitting at the table I was promised multiple times that if the ashes came back on a Friday, I would have them Saturday. If they got there on Wednesday, I'd have them Thursday absolutely! Well that was not true with my case and I did not even get an apology or anything. My mother's ashes came back on a Thursday. I was told that the post office closed early due to a county fair so she would get them out the next day. OK fine. I figured this would be top priority and we go out first thing in the morning. After waiting all morning, I sent her an email and a text with zero reply to either at around 2 o'clock Nebraska time to see if my mother's ashes had been sent. Finally, around the end of the day around 4 pm I get a text with nothing but the tracking number from the USPS. Nothing in the text at all like thank you for your patience. I'm sorry this took a while. Here's your tracking number nothing! I sent a text back asking if the tracking number was all in the picture because it looked cut off and that I was very disappointed that I wasn't getting the remains the next day as promised they weren't coming until Monday. Which she didn't even have the courtesy to tell me I just had to see that on the receipt. She then sends me a text back very quickly, defending herself saying that there's only her and Greg that work there, she can't control the post office and she had other obligations throughout the day. Using!!! the whole entire text to me it was cold. It was nasty and it isn't something that someone working with grieving family should ever be in charge of doing. Couldn't even take responsibility that I was getting the ashes on a Monday because she couldn't get to the post office in time for the cutoff date of the next day. Once I get my mom's remains, I open the box to find that they've been wrapped in bubble wrap and put inside a plastic sack. The plastic sack literally had my mother's ashes in it. This is outside the sealed container that's supposed to be coming to me. When I open the container. It's a black shipping container. My mother's ashes was all over in the rim of the latch of the container. Her ashes were all over inside the container the bag that she was in was not sealed properly had leaked. Plus the bag had a hole in the bottom of the plastic leaking out all over inside. It also had an unused zip tie just thrown in the bottom under her bag of ashes. I have received my pets ashes back, packaged with more care and love than my mother was! I am absolutely horrified with what I was delivered disgusted by how I was treated and for my personal experience would never recommend them to anybody!! I'm only leaving this review which is not easy to do at this time because I don't want another family to have to go through this. Karleen definitely could text me back when it was to tell me how wrong I was and how I should just be grateful for what she did and it's only her and Greg that work there. But again never once could say sorry for your loss. Honestly disgust me.

    Pruss-Nabity Funeral Home - funeralservices - Updated August 2026

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