YALL! LISTEN TO THE REVIEWS ON GOOGLE! DO NOT COME HERE UNLESS YOU ARE DYING! even then idk why you…read morewould trust these people. they are shady, always telling you about charges AT THE END, rude and confrontational and absolutely delusional. Storytime: I am in education field and came to get my Medical Evaluation paperwork filled out. I came on 05/04/24 a Saturday to get the form filled out. There was one portion on the form the Tuberculosis test which was a shot in my arm that needed to be checked in 2 days then the form would be completed. sidenote: my problem is NOT with the policy itself but with the fact that i was not informed of this policy until AFTER paying my original copay and AFTER being seen the second time on 05/07/24. So, I come in like I was told, without making an appointment, LIKE I WAS TOLD, and once I arrive they are telling me it will be over an hour wait. Comical, because I had to return to work, so I begged the receptionist and nurse there to get me seen since it would take 2 seconds to view my results and sign my paper, so thats what happened. I was sooooo happy and felt like this would be a great day. Unfortunately, after seeing the nurse practitioner, I was told to get my signed paper from the receptionist who THEN told me I was due ANOTHER copay like I said, if this is you alls policy I cant change that.... HOWEVER WHY WOULD U NOT TELL ME THIS BEFORE? can you even do that? see someone and then make up a fee after????? since i didnt even have my purse because why would I? They said they would bill me, so im pissed. i get the form and go. to make matters worse the form wasnt complete so I had to go back in after viewing it in the car. upon doing so, some gay male with a light skin tone, decided to repeat everything the polite receptionist had already said. re-telling me id be billed, retelling me their dumb policy as if i didnt already hear this AND holding my now completed paperwork. adding in i "need to lose my attitude" and "watch my mouth" SIR GIVE ME MY PAPER SO I CAN LEAVE lol. like he really took it upon himself to speak to me unprovoked, i didnt ask any more questions nor was I rude to the receptionist. meaning there was no reason for him to input his 2cents. he definitely needs to be removed from anything with customer service immediately. Came to me with IMMEDIATE disrespect and SASS and was shocked when I matched energy. Like sister girl YOU are at work not the club. watch YOUR mouth Holding my paper as if he had ANY reason to touch them at all. Then proceeding to run his mouth as I was leaving just ghetto. And all this because the receptionist, nor the nurse, nor the doctor communicated that there would be a second doctor visit, resulting in a second copay. Am I wrong or is that not something that should be stated prior to the FIRST appointment?! "Even though youre paying your copay today, because of the tuberculosis shot need for your form you will have to pay again when you return" BASIC customer service and communication! Anyways, don't go here, theres so many other places.

Whoever you have answering the phones and taking appointments is rude and does not seem to be all…read morethere. First I called and was immediately hung up on. I called again and asked if they they took appointments over the phone. He asked if I was a patient and I said no. He then says I need to be seen before I can make an appointment. Well... yeah, thats why I need an appointment, to be seen by a doctor. I decided to move on. If this is what getting an appointment is like I have no faith in the rest of it.

the you talk to the voicemail leave messages not returned. we tried to reach them today because of…read moremy child's severe headaches increasing and the voicemail has been continuosly full. why being doctors of such serious conditions and parental concerns would you not assign one of your office clerk's to pull of messages first thing in the morning and return all calls and type and print out parents concern or emergency and place the messages on each doctors desk in a red folder something that can't be ignored ?? the nero phycologist this office sent us to was slow ,barely comforted while engaging my child, cold, no smile hello i'm doctor --- . the test is going to be long but you are going to do great . i'm here , mom is here . none of that. cold plastic and indifferent to the little ones he took an other to serve and love doing it within his positive warm human presence and serving our family members and getting paid for their expertise. sad state of affairs these last twenty years black or white , rich, working poor, poor doctors are not dedicated to nothing but money and prestige... see me see my house home cars see how much money i pulled in this year in sad competition not in actual healing children but how many were on their roster . its showing too all over the dmv and the other 48 states for children seniors & all other ages in between. shameful. no excuses . tighten accountability and report to state medical boards . keep notes dates,conversation.

This place has good nurses. But you will continually receive billing statements from their billing…read morecompany for services such as Covid-19 shot. This should have been submitted and handled by the Federal or local governments. You contact them about the bill and they say "its all been taken care of - ignore the mailing." The billing company "MED-PED Healthcare, LLC" is incompetent. I would stay away from this place. Go to MedStar Health.

My family and I have been Dr. Mitchell's patients for years!!!!! She has been nothing short of been…read morean awesome. professional, kind, caring physician! I recommend her highly!

Brenda Mitchell is a great doctor. She is very knowledgeable, patient, and truly listens to her…read morepatients. My only complaint is that it takes a long time to receive lab results. I had to call and leave several voicemails requesting my results. Other than that, she provides excellent care during wellness visits.

Long term patient. Treated with respect and have trust in the physician and treatment prescribed…read more They helped diagnose the rare disorder i had all my life, but,, never knew. I based all my movies (since moving to area in '99) on proximity and ease of drive to my doctor's office. I have never trusted any place as much as I have trust in them.

LONGTERM patient , since Dr "J" the elder statesmen of the practice was the newest member of the…read moreteam, 30+ years . They do birth to death . They helped me when I got married & took my husband & his children ( my step-kids) into their practice. Later when I had children , with special needs, they handled them well . I had major issues from their birth, but Dr "J" wouldn't give up on me. He sent me to multiple types of therapy (water, message, dry needling & more) . he helped me when I had to take in my elderly mother with Dementia. When I was hurt at work & eventually DISABLED. He assisted with sending me to specialist for my Bicuspid Aortic Heart Valve & a connective tissue disorder, helped with pre-screening for 20 surgeries . I have trusted them with my & my family's health & life . They cared , they knew us by name and they were very nice/friendly & professional. Unfortunately, I could not afford to remain in Montgomery County once retired - we miss you all .

Went while I was visiting from out of town and had the absolute best experience. The staff was…read morewell-versed and listened to my needs.

Recently I got hit with a gut punch. Metaphorically and literally. While I was doubled over in pain…read moreI was searching for nearby places to be seen quickly, I'm still new in this area and know no better. Urgent care is urgent care, doesn't matter who is giving the care. The pain was extraordinary and I was hoping to be seen and given something quickly as it was not subsiding. I got here, signed in, and took a seat. Finally called to the desk and do all my check in processing with ID and insurance card. Then I waited again. The one good thing about this place is they at least tell you when you will be seen with screens and with text messaging. I get back, talk with the doctor, and get taken for an x-ray. Come back to the room and wait a few minutes. Doctor, who was lovely by the way, came back in and gave me the verdict. It was kind of what I was expecting. The doctor wrote some prescription and sent them off to the pharmacy. She also gave me instructions on what to do for follow up. Turns out what she suspected was what was confirmed. But I came back here again at a later date as I got hit with COVID. Yes, it is still around, and yes you can still catch it. I only came here to confirm it so that I could inform my work why I would be working from home. This time, it wasn't so pleasant of a visit. They weren't busy, but they left me wait in the waiting room forever and a day. Kind of brushed me off. I know we are all tired of it, but a little bit of compassion could have been put forth.

This is the Best Doctor and doctor's office I have had in a long time! Dr. Modest is very…read morecompassionate, listens very attentively, takes his time with every visit and never rushes you. He has OUTSTANDING bedside manner This place is a GEM tucked away, and GOD literally sent me here and I'm glad I was obedient! He is very knowledgeable in his field and has no problem pointing you in the right directions with referrals where he sees fit. If you are thinking about visiting his Greenbelt office, PLEASE THINK NO MORE! GO NOW! YOU WONT REGRET IT! My grown son switched to him as well, just from seeing how he treated me and was so nice and greeting to him whenever he took me to his office. I can tell you this. I realized how much I wasn't being taking care of properly once I came here, by him just checking my ears, sticking out my tongue, etc. Old school stuff, lol. After covid19 doctor's act like they don't even want to get near you it appears, smh. Ok enough rambling, but he's worth it. Call today and schedule you and appointment tell him Ms. B sent you.

Absolutely phenomenal! Dr. Kinney is INCREDIBLE; very knowledgeable, patient, caring, and genuinely…read morecommitted to providing comprehensive care. His bedside manner is also impeccable; other physicians could learn from him. He goes above-and-beyond expectations to provide individualized care to his patients. Hands-down, one of the most consummate medical professionals we've encountered ever; truly sets and raises the bar. If you are seeking exceptional care from a kind-hearted and genuine physician, look no further!

I am from the Bay Area and last week attended our daughter's graduation from American University…read moreand was in DC to help her get set up in her first apartment. Unfortunately I developed an ear infection and bronchitis and fortunately I found Dr. Kinney and Metro Direct Care Medical. I was feeling too sick to try to sit in an ER and the house call from him saved the day and the entire trip. He took a careful medical history, and spent the time to listen as well as inform us of the diagnosis and the options. He prescribed the ear drops and medication that ensured I felt better within a few hours so that I was able to be present for our daughter and heal. He also helped us come up with the right decision not to fly until a few days later than planned to help heal the ear and bronchitis. I wish there was a doctor like him in the Bay Area!

I came here for the first time because my Physician Shantell Kargbeh moved to this location from…read moreanother practice. The office is just blocks away from the University of Maryland campus. It was very nice and clean and the staff at the front desk were very friendly and ensured that everything was filled out as this was my first visit here. I did not have to wait at all for my appointment for my annual physical. Just as I remembered, Shantell was really great and had a wonderful bedside manner. She spent time updating my medical history and discussing any concerns and issues. She was a great listener and provided me with a couple of referrals for additional follow-ups. Overall I was completely satisfied and am excited to have such a great physician.

Apparently, a primary care doctor cannot look at my ear told me to go to an urgent care instead.read more

Dr. Hussain is great. It's so hard to find a great doctor and he gets a thumbs up from me. He is…read morevery thorough and has excellent bedside. He really takes his time to listen and addresses all of my concerns.

Dr Hussain is the man. Great manner when working with you. Friendly, professional and…read moreknowledgeable. The rest of the office is just average detached medical staff that can be found in almost office. (Not a compliment) But since you are going to be treated like an inconvenience at any office you go to. Come to MMS for Dr Hussain.