I love apple and even my girlfriend is a fan gal but man this location has the worst customer…read moreservice of any Apple Store I've been to. It could have just been the shitty employee that helped us but he was dreadful. Needless to say we walked out with what we needed and went out for dinner.

We made an appointment to demo the Vision Pro VR headset. We were able to check in quickly, and…read moreRoss gave us a very thorough explanation of how it worked. The vision pro was fitted to my prescription, and he was able to walk us through all the settings and capabilities or find someone who had more information. At the end, we got a recap of the features. Though we didn't buy that day, the demo really helped us understand how it worked in a way watching videos didn't. I think it's a good service they offer and was done efficiently. Whenever I do come to this Apple store, it's always packed, but there is enough staff that you aren't ever stranded waiting on help.

Top notch customer service. Will definitely be the first place I go to with any help I need from…read morenow on. Thank you so much

These guys are experts! Fast, efficient, knowledgeable! Working with them was a great experience.read more

Recently I had a really old in the wall air conditioner removed and PC Richards provided me with…read morethe best installers I have ever meant. It was a difficult job it took about 4 hrs but they installed the new AC with exceptional precision and professionalism. Thank u Manuel and Louis for a job well done!!

PUBLIC SERVICE ANNOUNCEMENT - PC RICHARDS I am posting this…read moreeverywhere because people deserve to know how PC Richards actually operates. About 2 1/2 years ago, I purchased a dryer from PC Richards along with their service agreement. 8 months ago, my dryer stopped drying clothes. They replaced the motherboard. While it temporarily helped, the dryer never truly worked correctly afterward. November 29 - dryer completely lost heat. Service appointment scheduled for December 5. The technician arrived, spent minutes with a flashlight and screwdriver, checked for an error code, and immediately declared, "It's the motherboard again." No real evaluation. No disassembly. December 8 - I received an email stating the part was ordered. By December 13 - no call, no appointment. When I contacted the service department, I was told the part order had been canceled in the notes without notifying me. Their "solution" was a $75 voucher and reordering the part. Important detail: That voucher was later canceled. December 20 - a new technician arrived. The motherboard was NOT the issue. Dryer still didn't work. He admitted the previous tech should have ordered sensors-- only to find out this part is normally stocked on their trucks..but that tech left without replacing and stated they need to be ordered. December 24 (Christmas Eve) - sensors installed. Still not fixed. Thankfully, my husband (an HVAC technician) was home and insisted they actually take the dryer apart instead of blindly chasing error codes. Final diagnosis: The motor was burned out the entire time. Once replaced in January, the dryer worked perfectly. The real issue: * No proper diagnostics * No accountability * Managers hiding behind "protocol" * Techs trained to look only for codes instead of evaluating the appliance * Complete disregard for the customer's time I had to take off EIGHT DAYS OF WORK, yet PC Richards considers this "one occurrence" because they label it "evaluation then repair." Convenient for them. Costly for me. This is no longer the family business it once was. It's a company that sends undertrained technicians, wastes customers' time, cancels promised resolutions, and takes zero responsibility. I will never do business with PC Richards again, and I strongly urge others to think twice before purchasing appliances or service agreements from them. People deserve better. Fuck you, PC Richards.

Alla P. I used Ivan's services for a long time since it was…read moreLaptop MD business. He is very thorough and professional. Always completes customers' requests expeditiously. He is excellent problem solver and diagnoses problems with high accuracy. Ability to solve problems and provide customer with solution options, sensitivity to the cost of repairs, quick and reliable service makes this shop very special. Fixbox is my "go to" place for any computer headache, upgrades. Highly recommended for any hardware and software issues with reasonable pricing and 12 months warranty for the job.

Repaired my older HP Printer in record time. Quoted and charged a fair Price. Convienient location…read moreand very friendly service. Will definitely recommend to all my friends.

Can't say enough about TechStop they've Been in this business for years and are very knowledgeable…read more I own a business and I go to them for all my office computer needs as well as my personal custom devices. Sam's awesome very frank, helpful and honest. hard to find people who know enough and care! Thank you For all of your help over the years!! (also he usually has a show room and only keeps the most popular items on the table. if you're looking for something specific always ask he usually has the answer)

Just got a nice 13 inch macbook pro from Tech Stop the other week. First of all, i just want to say…read morehow excellent their customer service is. They were able to answer all of my questions and concerns and even after i bought the laptop i had to call them to personalize my new laptop and they were very patient and helpful with my situation. Overall, in terms of shopping for electronics, this was the easiest and the most painless experience i've had. They also had over a dozen options to choose from ranging from macbooks, imacs, ipads and iphones. I usually wouldn't buy a used computer but these guys helped me feel very confident about my purchase especially because they are a reputable company, plus if i had bought a brand new laptop, i would've dished out way more money. I will be going to them for all my apple products in the future whether it is for another computer or a repair. 10/10 would recommend to anyone looking for apple products for a fair price

Ok, maybe it's not the "Best Buy" but it's a lot better than a lot of other places. Sometimes I…read morewant to get into my car and take a ride to an actual store. It's nice to be able to go inside and look around. They have people there that you can ask questions about the appliances and electronics. They also have compact disks! Also known as a CD. It's a round disk that plays music and Best Buy is one of the only places you can buy them in person still but that is probably almost over. If you buy something and change your mind, you can go back and return that item and get your money back.

We went to Best Buy before and picked up a PC monitor. It was ordered through online and picked up…read moreat the store this afternoon. Speed and payment was efficient and convenient. We were welcomed entering in and asked where we needed to go and was guided to pick up and checkout.

This place turned out pretty good. They replaced my camera lens in one hour. When it turned out I…read moreneeded the camera replaced they tried to fix it but they could not for lack of parts. There are several of these throughout the mall at Willowbrook. A couple kiosks and a couple of storefronts, I guess to maximize their business, but I was a bit annoyed when they started giving me the run around saying that maybe other locations had what I needed or could help me better. I went from the first shop to the kiosk back to the shop and then they asked that I go to the other storefront store. They didn't want to call the other stores which was odd, but I guess they wanted me to show them my device. They did a very good job replacing my lens and I think the model of these stores is to fix the ever present cracked screens that plagues us smartphone users these days. Anything beyond that though I'd seek out a more well equipped shop. It's nice to drop your phone off and shop for a bit which I think is the pitch here.

I absolutely can not stand coming here. I got my screen fixed, and then the day after my camera,…read moreand now my microphone doesn't work. It was all working before I had my screen fixed. I returned back to the store with a receipt, and told them about my issue.They kept blaming me about it. They refused to fix the problem that they obviously caused, and the person I spoke to was very rude to me!! He tried to charge me $160 to correct their mistake! How dare you Ifix! I'm going to have to get my lawyer involved now because this is unacceptable!!!!!

Today I want to share my experience working with SystMD on what was honestly a pretty unique and…read moreinvolved web design project. Though I have some web design background myself, the scope here was well beyond what I could take on alone. It called for a large number of complex modules, custom plugins built from the ground up, and at its core, a fully dynamic social media style website with an integrated shopping portal that users could manage themselves. The SystMD team handled every challenge that came their way, even as the requirements continued to shift and evolve. The professionalism shown by the owner was something I genuinely appreciated. He treated this project with the same level of care he would give his own work. Communication was open throughout, and I always had a clear picture of where things stood. They kept me informed at every stage. It felt like a personal partnership backed by serious expertise. Even as one of many projects on their plate, the team gave this one real attention. Nothing felt like it was being rushed through. They took the time to thoroughly work through bugs and make sure everything ran exactly as it should, and they were just as attentive to the smaller design details, making sure the final product looked great and was easy to use. I could not be happier with how things turned out. SystMD is a great small business run by developers who know what they are doing and actually care about the people they work with. Amazing value as well! A big thank you to the whole team for everything.

After talking about getting a new computer and setup the previous six months, Matt refused to come…read moreto do my computer at my house stating it was too far and that he had enough business now that he did not have to go to homes. I don't know how he gets here, but it certainly isn't the shortest way, which is through the South Mountain Reservation, which is about 40-minute drive. It would have been nice if he had told me in advance and not just left me with no one to repair my computers. He was rude about it and unprofessional.

Highly recommend. They stand behind their work, they follow up, and they get the job done…read more Good communication, great evaluation of problem and outstanding ability to resolve problem. Trust worthy Company and people. Very pleased and will continue to use and recommend.

This is a professional data recovery company. Highly recommend without reservation. Ken Freedman…read moreand his team were able to recover my data quickly and in a snowstorm. This is a true company that delivers quality and service. My insurance business is now back to life. Once again, your help was truly appreciated and valued. Kindest Regards, Richard.Weisglas