The owner, Joe, called me with a genuine and respectful manner to discuss the situation. He also…read moreshared his intention behind founding the service, and offered a free repair for the broken bezel. I appreciated his sincerity and the way he takes responsibility for his work. During the conversation, he also provided helpful and professional advice regarding my other tech-related concerns. Overall, I felt that he genuinely cares about both the service he provides and the people he helps. Because of this follow-up and support, I am revising my overall experience to a 4-star review. I also hope the company's culture continues to reflect this level of care and professionalism and continues to support both customers and staff. --------------------------------------- Previous review -I brought my MSI laptop to this shop for a lid repair. At the time, there was a small crack on the left side near the hinge, and I was worried it might get worse , but the screen bezel was intact. I was initially told that once the part arrived, they would notify me to bring in the laptop, and the repair would then take about a full day. The part arrived on December 30, 2025, I dropped off the laptop on January 6, and picked it up on January 9. -After I got home, I turned on the webcam to prepare for a meeting, and noticed that the screen displayed a blue image. I contacted the shop immediately. I was asked to bring the laptop back for further inspection, but no explanation was provided regarding the possible cause of the issue. -Since the shop is about an hour away, I asked whether a remote diagnosis could be done first to better understand the situation. I was informed that there would be a charge for that service. At the same time, I looked into common causes of this issue and found that it can result from a protective film not being removed during repair. However, this possibility was not discussed. -If a likely cause had been communicated, it would have helped me better understand whether an immediate return visit was necessary. Without that information, the situation was unclear and required additional time and travel to resolve. -More recently, about four months after the repair, I noticed that the bezel near the hinge has cracked, even though I have been handling the laptop carefully. This area was not damaged prior to the repair. Given that the hinge area is a high-stress point, I am concerned that the repair or reassembly may have contributed to this issue. Overall, my experience was disappointing. While the initial interaction felt welcoming, it was followed by a noticeably self-protective approach when issues arose. Although the repair was completed, I encountered additional problems afterward that required significant time and effort to resolve. Based on this experience, I strongly recommend that others ask detailed questions about the repair process, confirm what testing will be performed, and ensure the device is thoroughly checked at the shop before taking it home. In general, I believe that clear communication and transparency are important in building trust with customers over the long term.

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

I spent something like 8 hours trying to fix my computer having "black screen" issues, when I…read morefinally relented and decided to call Flash Tech. They were very transparent about what the costs might be despite it being difficult to diagnose what the issue might be so I appreciate that greatly. I brought it to them and they had the issue figured out very quickly and gave me a partial refund since it was so quick which was very kind. So thank you Flash Tech!!

I spoke with Bill on the phone, and he answered all of my questions while sharing advice regarding…read moremy computer. The transparency in the conversation and honesty gave me better insights into the steps to take.

Sebastian does it again! He built me a home PC at a reasonable price that works great. He is my…read morego to for PC/laptop issues.

Sebastian is incredible! He was attentive, responsive, and fair! Fixed my computer (keyboard…read morereplacement) for $300 when Apple quoted me $1500!

The unthinkable happened to me. My Apple MacPro laptop crashed, and no... I was NOT backed up…read more After racing to the Apple store to see if it could be saved, the tech told me the hard drive had to be restored, which meant wiping out my hard drive and all of my years and years of files saved on it, and nowhere else... He also told me he had no way of pulling up my files as the disk was badly damaged. I went home and happened to find Romano Multiservices on a Google search and figured they could be my only hope. When I walked in, I was greeted by, whom I believe is the owner, Cristian. He advised me of the cost ($200), which I thought was way more reasonable and also said payment would not be due unless he could recover the data, and if he couldn't, there would only be a diagnostic fee of $32.50. I readily left the laptop with him and prayed. On the 6th day of Cristian working on my computer, I checked in and he successfully recovered the data!!! I was in SHOCK... I went in and paid the $200 plus tipped him an extra 20. He even held the data on an external hard drive so I could have my laptop restored at the Apple store, then brought it back to him and he did the work of transferring the backup back onto my laptop FREE of charge. You can NOT go wrong with this business. I STRONGLY recommend this business and highly recommend working with Cristian.

I had an issue with a client who needed to deliver documents to me in Los Angeles. Cristian at…read moreRomano's was VERY patient and helpful to myself and my client, willing to help beyond what you would typically expect, because there were some complications involved. I felt the least I could do in thanks would be to share my experience and highly recommend Romano's to anyone in the area.

Excellent service and super fast. The flight attendant…read morespilled soda on my laptop by accident and my keyboard died. LaptopMD helped me contain the issue and cleaned the laptop within 1 hr (I paid for rush order service). They even had a super cheap external keyboard to get me going. Highly recommended and very friendly staff!

My laptop was in bad condition. The hinges somehow got broken and I was unable to open or close the…read morelid. I actually had it secured in one position using duck tape. It was definitely In sorry shape. After shopping around I ended up at Laptop MD. Even though my laptop was in bad shape (pieces of plastic was coming off even as the guy was examining it), it wasn't a problem for them. In a couple days it was ready and it was like new! I fell in love with my laptop all over again. I will undoubtedly bring a few other devices in, as these folks are good and know what they're doing. Highly recommended.

Affordable computer/electronics spot to repair your stuff. Check it out. I highly recommend this…read moreplace.

Even though their products and repairs aren't the strongest quality when it comes to the durability…read moreof their replacements, they do a great job and for a low price.

I enthusiastically recommend Tech by Bonnie! Bonnie is knowledgable, efficient, patient, calm,…read morerespectful, and just plain nice! Especially in this very unique space of supporting people with some, little, or no experience with tech at home. Like many, I'm confident when all of the systems are running as they should but having developed my tech skills in a professional environment, I could always rely on the IT department when things got "sticky." Bonnie offers that support now that I work from home - she is my IT department. In addition, from a home entertainment perspective, Bonnie helped me along the path to "cut the cord" and save some $$$ on cable. And all of the above came at a very affordable and fair rate.

I am not a technical novice, but at my age I sometimes fall behind. I found Bonnie via another…read moreresident in the building who also needed some computer help. During my more active years I worked with a wide variety of technical experts, having been somewhat of one myself. I am thus well able to judge technical competence and skill. Bonnie is in the class of the most able of information technologists. She reminds me of the very early days of computers when it was the women English majors who led the way bringing computers into wide-spread use by ordinary people. Bonnie is not only knowledgeable in all aspects of personal computers, but she has the ability to comfortably transmit this knowledge to beginners and unskilled users. She is patient, understanding and communicative. And I might add, considering the economy today and what other professionals charge, her charges are quite reasonable. TechByBonnie@gmail.com www.TechByBonnie.com 917-453-5121

For a year, all Windows 10 users have been getting nonstop warnings that Windows 10 service…read more(whatzit, anyway?) was ending soon. Then, six months ago, stronger warnings that my laptop was incompatible with Windows 11. So, when malware corrupted my SSD, I picked out a $1,900 Windows 11 laptop. But I still had made an appointment with a 5-star computer repair shop. I get there, he debunks all the lies, and installs a Windows 11 SSD in one hour for $250 cash. Very glad I did not cancel the appointment!

They found the problem on my HP laptop and they could fix it…read more Excellent customer service Very efficient I consider the price acceptable for the repair they did. Thanks Alphax Tech

Alfredo at Compuworld Computers was an amazing help getting my computer back up and running in no…read moretime. I had an expensive Alienware gaming laptop which stopped working and didn't power on for days and Compuworld opened my laptop and fixed the motherboard and was able to determine the problem and fixed it within hours. Highly recommend Compuworld and Alfredo specifically. He also was able to save me from expensive repairs or a new laptop. He is very knowledgeable, professional, and a pleasure to work with. Thank you!

I've been coming to Compuworld for years and every single time they have taken care of my laptops…read more Whether it be a broken screen, battery replacement, or getting a new hard drive, Alfredo has always been my go-to guy for any technical issues. Even moving a couple of cities away, I still would come back to Compuworld because Alfredo is a good man who treats his customers with the utmost respect, honesty, and curtesy, and he doesn't try to rip off his clients compared to the many other bigger name companies. I am grateful to have a place to go to like Compuworld with a very dependable and respectable owner such as Alfredo, and I look forward to the business that I will continue to have with him. Thank you for everything Alfredo!! Wishing you and your loved ones all the best during this pandemic.

Davall proved to be a tech guru and did a great job for us. On eBay, I sold a sophisticated…read moreenvelope printer that can print 30,000 postcards in one hour. But, installing it is a nightmare. Luckily, Davall jumped right in and figured out the printer, the driver and the software. His labor rate is very reasonable and he did not bill us for a trip charge.

Davall answered my request quickly, gave me a reasonable price quote, arrived on time and fixed the…read moreproblem. He was courteous, thorough and professional and I would not hesitate to use his services again in the future. it's good to know there are trustworthy people who can help with ever "updating" technology! Thanks Davall! Chris P.