So, just as a follow up - someone from the office contacted me about a week after I posted the…read morefirst review and I asked me when I could be available to schedule a follow up with Dr. Bailey. I went ahead and scheduled a video visit with him for today (Oct 9) at 8:30. Logged on a few minutes before 8:30. Waited almost 15 minutes, Dr. Bailey was a no show. Someone from the office called me about 20 minutes after I left the call, saying Dr. Bailey was seeing other patients and would I like to reschedule. I said no. I don't need any other information to let me know that I need to look for another provider. Very unprofessional operation, I don't recommend.

From the owner: Family Medicine Non-operative Sports Medicineread more

Had some physical therapy here for my elbow. Charles Owen is awesome! He gave me great treatment,…read moretaught me the exercises and stretches I needed and every time I came to the office everyone was very kind, patient and knowledgeable. Got top notch care - elbow feeling much better. Cannot recommend highly enough!

Great experience here each time I've gone. Always a pleasure and I can really feel the difference…read morewith the exercises I've been given. I would absolutely recommend them.

If I could give negative stars, I would. I have never had a doctor treat me like Dr Bircoll did…read more Upon explaining my issue, I was cut off and told he will not treat my issue (a baker's cyst). I asked if he could please let me finish explaining and he said sure but just know, I won't do anything. I was dismissed. I was not listened to or taken seriously. He offered a shot and PT and anti-inflammatories which I have already done. I can't believe he's allowed to practice medicine. I asked about an MRI and he said 'if you want to waste your money sure I can order one". Completely shocked he has any repeat patients.

What a narcissist. He texted a photo of himself and asked for a review, OK, here goes: The bottom…read moreline is that during both visits, he has never actually looked at my injured knees. What? I had twisted both knees and heard cracks. Big pain! Couldn't walk. I had to be brought in a wheelchair. He only looked at x-rays, noted there were no breaks or arthritis, and asked me to extend my legs. I couldn't. I was sent home with pills, diagnosed with inflammation. He literally spent about four minutes with me. I asked Resurgens for another doctor. No. Five months later I was still hobbling. My PCP ordered an MRI and referred me back to Bircoll with torn cartilage, debris and a baker cyst. Again, Bircoll never examined my knee or asked me any questions. He kept me waiting almost two hours so he could look at the MRI. Then he chastised me for getting the MRI, remarking that the results didn't matter because I'm old and I just have to live with it. I don't know if he ever looked at the MRI. Judging by the way he was dodging questions, I think not. I asked how to help my knees heal better, what to do for the pain and swelling, or to help the cyst reabsorb. He flatly refused to answer anything. You go to a doctor for help. This one has done nothing - twice. There won't be a third time.

By far the best PT experience I've had, and I've been required to go to 3 now. Avie is incredibly…read moreknowledgeable, even when it comes to hypermobile/more complex patients. The office is staff is great too, and the facilities are always clean.

Erika Belmore was my therapist. She is absolutely wonderful. I came to the clinic using a walker…read moreafter having a total right knee replacement. I was referred to her by my in-home therapist Nora. Erika was friendly, warm, caring, and gentle. She is professional, knowledgeable, and kind. She worked with me for 12 weeks to restore my walking abilities. I am now able to walk without a limp, go up and down stairs without pain. I would recommend Erika for any physical therapy needs you may have. Thank you Sundra Culpepper

Terrible. Dr Bircoll was rude, insulting and dismissive. I…read morehave never been treated so poorly by a Dr. He acted like he was annoyed that he had to spend the 90 seconds that he spent with me. This was after I finally got to see him 50 minutes past my scheduled appointment. If you are concerned about your health do NOT go see him. It's a complete waste of time and money.

Doctor Bircoll visit lasted probably 3 minutes. He seemed to be in a hurry. Interrupted while I was…read moretrying to ask questions, and seemed not to really care about my injury. I still scheduled PT and of the 4 visits , I had 3 different therapists. The first visit was fine, the 2nd with a totally different PT was a waste of my money because I had to go through the same questions and explanations as the first. I assume they don't have a data base to share patients records and such.On the 4th visit I had yet another different therapist. Total waste of time and money.

I need to walk to keep my lungs clear. I recently moved to Decatur, and ended up walking on…read moreconcrete and/or asphalt more than I ever had. I developed heel pain that was affecting my gait and making it very hard to walk. I tried running shoes and shoe inserts, as well as walking in wooded areas. It helped but was no cure Benchmark got me back to walking with both heels down and enjoying every minute of it. I cannot thank Ariel and Dominic enough, as well as all the staff there who combined to seamlessly get me over this pain! When I stretched a different muscle, they even fixed that! Best physical therapy experience (except for the needle, maybe) ever! Anne P.

Ariel and Ben have been fantastic helping with my shoulder issues. Easy scheduling and no…read moreinsurance nightmare! The exercises have been easy to understand and are showing real results.

If you're looking for a massage therapist let me save you the search and tell you Nina is the best…read morein the city. I've seen lots of massage therapists over the years and if you're dealing with chronic pain from past injuries or special orthopedic needs it can be difficult to find someone who not only has good technique but understands the science behind the pain and how to relieve it. Nina listens to your needs and executes a high standard of service. It never feels like a transactional appointment, it always feels like a healing session. She's affordable and has a nice location in the city with free parking. I recommend all of my friends to go to her so wanted to come here to share my recommendation as well - 10/10!

Dr Benny truly cares about his patients I can tell by the way he listens to me and address my…read morepains. I literally can't put into words how incredible I feel after visiting him. He's fantastic.