Wings were 3/5, fries were 3/5, burger (1/2 lb pub class with cheese) was 3.5/5 (overpriced considering the quality in truth). Server (who said she was the manager) was rather terse throughout 2/5 which is why the tip was that low...will not return... read more

Always delicious. Always great service. Play pool, watch sports, cuddle in a back booth or a comfy couch. Clean & welcoming. A neighborhood nugget read more

One of those places that I could visit a lot more than I do but don't. -The booze is expensive unless it's happy hour and you need a PT's card to get the discount. I can go across the street and get a six pack for what two beers would normally cost and drink in my closet -The food is expensive. During Happy Hour only the pizza is discounted and you need the card to get the discount. -They removed the glass and the smoke free dining area is gone. But if your going to meet some friends for a few drink and after four 25 ounce beers all the above stuff really doesn't matter. read more

The service is not great. My husband, friend and I were at the bar gambling and couldn't get a beer if our lives depended on it. The bar only 3 other people sitting at the bar with us. I had to cash out and buy a beer. read more

Very attentive bartenders who are always smiling. Good food and cold ac. Also every inch of this place is covered in tvs so you'll never miss a play. read more

Don't expect any free drinks if you break even or win, I put in $50 played for about an hour drank 2 beers and lost $5 and was forced to pay for both drinks. Last time I go to any Pt's, guess what? They have competitors. read more

Only second time in the place. First time was mediocre at best. Walked in tonight thinking great, watch some football, get a beer and something to eat. Sat down at a table by the bar. Now we wait, and wait and wait. Then someone else walks in, sits at the bar, a guy, I guess you could call him a bartender in a ratty 49ers the shirt that looked like he slept in it all weekend help him and got him a drink. Now he walks around the bar, speaks to no one and goes and plays with the register. So I continue to wait, and wait, and wait. There are two other people I am guessing work there standing against the wall holding it up watching everything and talking. Finally we get up and walk out. PTs is a great place to go unless you want something to eat or drink and enjoy being ignored. Won't be back, thanks for making it easy PTs. read more

People at the bar was nice but I had one bad experience with this customer that had a little to much to drink, but other than that one bad situation the bar is a great place to meet new people and hangout and unwind. read more

Probably the worst service my husband and I have had in a while. First, it took 25 minutes to get the attention of the waitress to order our drinks and another additional 20 minutes for them to put the game on we ask for when we first walked in. This made my husband very discouraged because he missed the first quarter of the game he was looking forward to. It took the waitress another 45 minutes before our order for food was taken. Another half an hr later when we finally got our food, it came out way overdone. I would have understood this type of service if the place was packed. However, when there is only 5 maybe 6 tables occupied, this type of service is ridiculous especially for a sports bar on football sunday. We felt extremely neglected seeing we barely ever saw any wait staff on the floor. read more

Overall our experience was lousy I don't understand how anyone has had a good experience with this "place of establishment" more in particularly there bartender Caesar...I have been to this Pt's a few times and had decent experiences none good to be honest but will go with decent however tonight was the worst night of all!!! my wife and I showed up to the bar around 6:30 for dinner a little gambling and a few beers we put roughly 30$ a piece into our machines and got 2 beers and chicken parm sliders the beers were great as always but as we were playing I noticed Caesar was being a little to comfortable with customers cursing at them and giving them a hard time bullshitting with them and saying stuff way out of context childish jokes ect super unprofessional but I didn't take it to heart I just figured he was super comfortable with his job and that's just the way it is around here when my wife and I went to cash out it took him nearly 15 mins to give us our hand pay as he couldn't stop talking to his friends/co workers? Who were off and were sitting at the end of the bar when he gave us our money he shorted us a nickel and when I called him out on it he stated "are you serious your worried about a nickle?" I let it slide and laughed it off as he "compt" us two more beers before our first round was finished so I was like oh cool man nice gesture...wasn't the case welp the 30$ I put in the machine turned into 42.75$ and he didn't like that to much apparently so he thought it would be appropriate to charge us for our next round that we did not ask for in the first place the round in which he gave us without our Consent so appon getting our bill I noticed that the beers he handed us were on the check I asked what's up man those are not compt my wife lost 25$ and I put in 30$ to start and another 42$ the second time around and lost 33$ and he tells me very rudely and I quote..."what you just think your gonna come in here and get free drinks??" And I was like no but you have to state that we are being charged for drinks before you start handing us over beers we didn't order lol He says to us never come back to this bar blah blah blah I would not recommend going to this bar Caesar is just the worst lousy bartender nasty mouth caters to friends and stays on his cell phone slow as all hell and short changes you every time I'll never go back to this pts again and I never do this but my wife and I will be contacting the district manager for how unprofessional and (excuse my language) shitty his services were he honestly has a stick up his ass and thinks he's hot shit cause he "bartends" at pts lol definitely still lives at home haha thanks for listening!! read more

Today I was in the Henderson area & decided to stop in to the PT's on Horizon & Horizon. The bartenders name was Michelle & the service was AMAZING! They have a waitress too, Becky, and she was ALSO AMAZING! Very friendly staff & a very inviting atmosphere. Being a single female i felt really comfortable in the environment. I will most definitely be returning to see these girls! Great food, great drinks & outstanding personalities from these two ladies! Thanks Michelle & Becky, I'll see you soon! read more

PTs is a classic example of how a good local bar becomes a corporate flop. The bean counter mentality has prevailed. The food and drinks are good enough, but everything is overpriced to the tune of about 150%. They could easily do well on volume by providing better customer value but they choose instead to gouge. $12 for an $8 hamburger. Spinach artichoke dip that looks nice when it arrives until you discover the dish is only 1/2 inch deep. Drink pricing that rivals the Strip. The dining room is almost always empty and the bar is smokey. See for yourself. read more

The Thursdsy night graveyard bartender is the opposite of attentive. If you DON'T want to eat or get any type of refill this is the place to come. Bar wasn't even busy. read more

Some bartenders are charismatic attentive, and make you feel welcone. Others; like Wednesday's; at least tonite; are not. Horrible service and no attention, even when gaming at "PT standards" (i.e full hands continuous play). Last time. read more

Would have given negative stars if I could!!! We showed up with a group of about 16 people for my sisters birthday and the bartender and server treated us HORRIBLY!!! like we were a nuisance because we were ordering drinks and taking up space! You would think they would appreciate the business and the good tips we leave cus most of our group work in customer service! If you have a group of people take your business somewhere else who would appreciate the business!!!! read more

I guess this a chain...but...I've never heard of it before. Came here on a whim with friends when in town and had a great time. Our server was a lot of fun. Most importantly, they had Glenfiddich 12. Delicious Scotch is a must when road-tripping. read more

Very friendly service & the food is really not bad for a bar. I got an omelet with mushrooms, peppers & cheese. The omelet was not over cooked, not greasy & tasted fresh. The hone style fries were weird..cut into slices like scalloped potatoes. I didn't care for them. Coffee was fresh & easy on the stomach. Best prices on the weekend breakfast- half price. read more

Clean friendly environment. Good drinks, better people! The bartenders are great!! Only thing I didn't like was the bartender was serving me Scooby Snacks as a drink instead of a shot, when I asked him what the drink was he said "I don't know" luckily my friend started talking to a girl there who ended up being a bartender somewhere else and she told me what it was, I immediately stop drinking it knowing it was a shot drink, not a cocktail, was definitely not feeling good the next morning from all the sugar. But I will go back for sure! read more

Food was great but service was horrible. If you are not a regular you will be ignored. We had to beg for assistance...can I get a menu...can I get the check. We were moved from a reserved machine. We felt like second class there. We will not be back...we will however head to Timbers from now on...they are kind and say hi and bye to all who enter the door...too bad cuz we are great tippers! read more

The server was rude and took a while to get to us. The place had maybe 5 people in it and we only got checked on 1 time while being there an hour. That is unacceptable and really rude. I do not recommend this pts at all. read more

Good food, if you like pizza you'll love "The Gilroy" oh, plus the beers are ice cold!

Love love love the wings at PT's! This was the first PT's I went to in Vegas and is a cool lil spot. I've been to others since bit this one is pretty clean and newer looking compared to others. The cons though are that it didn't feel very nostalgic like some of the others and the glasses my beer was in wasn't very cold. All in all its pretty mediocre but not bad to kill some time or watch a game. read more

Just had the worst customer service from here. Our server's name was Caesar. My friend and I had ordered two drinks, they made them wrong. Being nice, we didn't say anything and just kept gambling. The couple next to us order the same drink we did, and they said something because it was horrible as well. So this bartender starts giving ALL of us attitude because he got called out. Said don't worry about it and grabbed the ticket crumpled it up in our face and said "don't even fucking worry about it, I don't want to argue with you" so the couple next to us spoke up and told him he was being a jerk. And then we were talking about how rude it was, so he gets super defensive and starts yelling at us. Called us bitches, and told us to "get the fuck out since you won't stop talking shit" and all we started complaining about was how rude he was. We have NEVER had someone treat us so horribly. And we refuse to go back. All we tried to do was get some decent customer service and some decent drinks and get away from our children for a little while and have a mom's evening out. And this guy ruined it. We will be calling corporate and complaining. There is no reason what so ever to treat ANY PERSON like that. And not only did he tell us to "get out" but the other couple left as well. Even the guy with them had to tell the bartender to leave us alone and it was uncalled for. Two other people were walking in at the same time this was happening and walked out because of how he was treating us. So not only did you lose our business, but business from FOUR other people because he decided to treat us like shit because our drinks were made bad, and the other couples drinks were made badly. Also had the nerve to tell us he didn't need our money. Right... that's why you are working at a BAR in HENDERSON. Your bartender needs to take some customer service classes and learn how to treat people, might even want to send him back to bartending school and learn how to make drinks properly. read more

I went in for the 1st (and last) time the other day, during happy hour. The bar area has very poor ventilation, or poor smokeaters. The air is stagnant. Even after playing I still had to pay for the one cocktail I had. I only had one because the bartender, who walked past me several times and never asked if I would like another. Just not a welcoming place. read more

love the place...ashley was awesome....love that girl....she took care of me...she was fast and friendly...i recommend this place to everyone... read more

Good food good beer!!! Great service!!'nn

More of a corporate review as employees here are great. Is it me or has PT's tightened their machines beyond belief? Can't even hit 4 of a kinds playing perfect strategy which means machines have been adjusted to 90% or below payback. Stopped into my local "Sports Bar" tonight to find out they haven't subscribed or paid for the PAC12 Network on DirecTV. This makes ZERO sense since we live basically on the west coast. PT's has not gone down hill they are rolling and sprinting downhill. Once the Gold Standard for Vegas they are quickly turning into a joke. Can't be in a city where 90% of population works in the customer service industry and you think they won't notice the "small" changes you have made. Won't be back!!! read more

The staff is friendly and attentive. The bartenders know their shit which is always nice. (I've been out and had to list how to make a drink before because he didnt know. That wasn't here though.) You can play pool and hangout with friends(my personal favorite) sit at a table and relax or sit at the bar and watch the fame while enjoying a beer. The food is basic bar food but my favorites are the chicken nuggets and Gilroy pizza. A must have if you like pizza. read more

Quality food and great service. Our waitress Julie was most helpful and friendly. The fish and chips are top notch.

I came to stop by at a birthday party , was not even inside and right away she asks if we are paying separate or together? Then again this is a bar so I should expect this type of rudeness. I ordered chicken tenders and they were as hard as a rock . Almost burnt , very dry and beyond salty . It's not the waitresses fault it's the managers . Please whoever runs this junk whole , get a new frozen food server. Try your own tenders and let me know if you would serve this to your family , or kids . I requested a new plate , mind you it's been 25minutes !!! Then she brought the same hard as a rock chicken tenders . I was so hungry and waited now 1.5 hours for 4 tenders to hurt my teeth and still charge me the full price. I would like to know the management running this place . If I could rate -1 , believe me I would... read more

Amazing food. I'm a big gambler and frankly don't win much but the staff keeps me coming back. Cesar, Robin, Kerry, Jonny, and Josh are always delightful. Thank your staff for being amazing!! read more

Worst bar in the neighborhood, went in the other night to order food to go. I played $100, got a bill for food (didn't expect anything free) but was charged for a drink & soda. Then was told credit card machine was down so had to get cash?!? I'm not an idiot, I know they comped my drink & pocketed the $. The guy said "I can't check what you've played " that's why they have computers back there.... for THAT reason! read more

Finally a steak shouse with good sides and an awesome steak. By far the best NV strip I have had in the city. I went to sparks the week before and it blew it away. read more

Very good pot stickers ,salads and burgers. .. chicken wings, Pizza, Great late night staff. Pool tables.

I really like the location of this PT's. It has a certain charm to it being tucked in under a hill of the Black Mountain. The building looks very new and the interior is smaller, but modern and clean. When I arrived late afternoon on a Thursday there were only couple of other patrons there. The female bartender was very friendly and accommodating. She told me about their $2 Dos Equis special. I usually do a shot of whiskey and a beer if I am not in the mood for a cocktail. They didn't have Jim Beam's Devil's Cut so I settled on Jack Daniel's Honey. I also told her about the Yelp check in special that is good for one free domestic pint or a well drink. She was very excited that someone has finally claimed it. I opted for a whiskey sour and another beer. I asked her if she could change one of the TV channels to a news channel and she happily obliged. If she stayed, this review would have easily been four stars, but it was the end of her shift. A male and female bartender took over. Their focus became on the silver hairs that kept on trickling in -- the regulars I guess. I asked to look at the food menu, and everything was pretty pricey for bar food. The cheapest burger was ~$10... no thanks. I finished my drink and called it a day. The total was only $10.50 because they had good specials and my free check in drink. One star for the location since it is walking distance to the house and one star for the initial bartender. If you're not a regular expect to be ignored. read more

I'm giving this PTs 5 starts because I love this bar and Cesar, John, and Josh are all great and attentive.

if i could give 10 stars i would. cesar is phenomenal each and every time i come in. i always feel welcome and at home as soon as i step in this bar. the server annalisa is also wonderful whenever i'm sat in her section. best bar in henderson!! read more

I show up around 345 pm on a Thursday. Guy bartender was great. He was cracking jokes and having fun with us. I gambled for awhile, we ate and went to play pool. Waitress was super attentative to us and the other people playing pool. I'm cashing out because we are ready to leave. I ask for a bottled water and the blonde female bartender wants to charge me. I say "Oh you're going to charge me..." she said yeah. I tell her just give me a cup of water to go then. Her comment was "Where do they give free water." I wanted to give her a comment but she gave me the dirtiest look for asking for a cup of water to go. If i could give 1/2 a star I would. All it takes is 1 horrible employee to ruin the night. read more

Tried this location for the first time as it is walking distance from our new home. We were looking for a place with good food and limited smoke . PTs did not disappoint - you can't beat the $5 beer and the sandwiches we ample and tasty. Our waitress checked back regularly and the atmosphere was just right for a post work week wind down read more

The food is great! But not cheap! During happy hour the beer is a great price. We have been going for years to this location and have not seen much turn over. We do miss Sue! She was a server there for a long time. The rest of the bunch is good also tho. read more