Public Storage

4.2 (25 reviews)

Self Storage

Open • 6:00 am - 9:00 pm

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Public Storage - Self Storage Near Me - Boca Raton, Florida

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Robert A.

Stay away from them. I've only been renting a unit from this Public Storage for 5 months and they already sent a notice telling me they're raising my monthly rate by $10. That's about a 30% increase. Read my prior review to see the other shenanigans they trIed to pull.

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Ingrid L.

1 year ago

The person working the front desk was very caring, extremely helpful! She is a true asset to this business.

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Ivan P.

2 years ago

Hazra, the property manager is professional, patient, courteous and wonderful to deal with. She help me sort out somethings from our company account - spent a lot of time with me to get it done right. I definitely recommend to go to her for any future needs you may have . Ivan / UN read more

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Tommy B.

4 years ago

Yelp should receive 1 star for not allowing this location to get more than 5 stars! If you're interested in a storage space, than look no further. Upon arriving, we were immediately, warmly greeted by Hazra. Although this was minutes before closing, she was extremely patient and did not make us feel rushed. We had been locked out our booking because of minor issues and not only did she explain why it had occurred, she provided empathy, relatability, and reassurance. She made prompt phone calls and within 5 min, had us good to go! We need more Hazra's in this word! read more

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Robert A.

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6 years ago

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Melissa L.

3 years ago

The sign up process and move in was very easy. Hazra was extremely helpful and made the whole rental process a pleasant experience. The quality is good for the price. Exactly what we needed. I highly recommend this Public Storage location. read more

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Lisa G.

3 years ago

Everything went smoothly Hopefully it keeps everything dry and not humid like they said read more

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Ingrid N.

2 years ago

The staff and manager in this location is very kind and helpful! Very smooth and easy move in and move out of my storage unit! I would highly recommend this storage unit location. It is very safe and secured, I feel happy and comfortable leaving my items in this unit. Very good value read more

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Vladimir Z.

4 years ago

Good location, clean, climate control, registration online without visiting the office, reasonable price.

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Tammy G.

3 years ago

location on Glades. I just got the best rate ever!!! (online reservation) Brand-new facility. The manager was great in assisting me! Couldn't have been a smoother transition moving in. read more

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Ellyn K.

3 years ago

BEWARE OF PRICE GAUGING. Our rent for 3 storage units nearly doubled from the time we began our rental in January. Public storage lures you in with amazing rates and then increase them substantially in a short amount of time. Truly a disgrace. read more

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Melissa ..

3 years ago

First time renting from Public Storage. Got there at 3 pm on Saturday and need assistance to open the storage unit went to the office nobody there called no answer . Hi had to stand outside for 40' before an employee shows up . Employee was not helpful at all I have to figured out by myself . Both bathroom in my building were out of order has to go to the other building. The door is very inconvenient when you have to do all whole moving in as it locks all the time and it requires password every time it closes . Elevator same problem password required every time you go up . I wish u knew it before rent out but of course nobody tell you about . read more

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Robin R.

3 years ago

Lovely person at counter helping me finalize the paperwork for the rental. Only problem was that online rental completion did not work.

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Jenna D.

3 years ago

extremely convenient and easy process ! moving my son out of his dorm was easier than expected & im so glad I chose this storage place vs driving all of his things 18 hours to home .. thank you ! read more

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Mariana D.

9 years ago

I loved their customer service. Alison was very helpful and nice to me, making sure I got everything I needed and more. I wish I could find this everywhere I go, I totally makes a huge difference when I compare Public Storage to others places. I would highly recommend this place to anybody. read more

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Mikhail K.

5 years ago

I am really appreciated to Public storage located in 20599 81 Way S Boca Raton Florida 33434 special to Megan was helpful and storage is clean and well organized and Looking forward to a long partnership with Meg . read more

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Stephanie F.

8 years ago

Cudo's to Heidi who provided smiley customer service on Easter morning no less. Great job. I signed up as a new customer for an outdoor rv parking space. stephanie read more

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Stacey S.

12 years ago

I had a very good experience with this rental office. Its reasonable and cost and the customer service is very friendly. read more

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Andrew S.

9 years ago

Careful of their bait & switch... I have an email with my reservation information, including the monthly rate... apparently it doesn't mean anything... the "new" rate is 33% higher... find somewhere else to rent read more

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Melissa T.

124

12 years ago

I have had a couple of different storage units since graduating college in 2011. This facility is very helpful and friendly and I have had a great experience with the customer service there. Easy to access to your unit also very secure and clean. read more

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Daniel C.

9 years ago

I have great experience at the store with Alison and Brittany, they guide me thru the process and explain with great details, thanks girls

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Bonnie L.

9 years ago

I must commend your staff at this public storage, especially Brittany. I was really in a pickle as my movers were arriving the next morning and I had no idea as to whether my things would fit into my existing storage space. Jesula called Brittany and asked her to look into space to see if I had space for all the new boxes. I went to the wrong address thus jesula helped me figure out where I had my bin. She found it and called Brittany who then went and took a ladder to check. She came back and said yes it looked like it would fit if rearranged. Of course I had lost my key and the manager at that location wouldn't be around to break it open in time for my movers who were coming from NYC. I was panicked but Brittany told me to come to her location and walked me thru the process of calling a locksmith, describing the kind of lock to him and I waited for him to meet me there. I was a wreck and Brittany calmed me down (quite a feat in itself) and waited with me for the locksmith, then I bought a new lock from her and we got into the storage bin. I was such a wreck from worrying I don't know what I would have done without her taking charge, handling everything while reassuring me everything would be okay. What a gem that girl is. I can't praise her enough. The movers arrived the next morning and everything went like clockwork. Thank you thank you thank you Brittany. I'm forever grateful for all your help above and beyond your duty! Bonnie Lamicela read more

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Natashya S.

8 years ago

Emmy has been extremely helpful and provided excellent customer service. Very happy with this location and has been such a pleasant experience. read more

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Rebecca S.

10 years ago

I've had a storge unit here for several years. The staff is always helpful, friendly and professional. The facility is clean and well maintained. Alvays a positive experience. read more

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Ernest M.

10 years ago

Well Maintained facility that is conveniently located with affordable pricing. Jimmie and Merlene exhibited the utmost professionalism and outstanding customer service. read more

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Gil A.

12 years ago

Emmy was a big help and we are very happy with our unit!!

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More info about Public Storage

20599 81st Way S
Boca Raton, FL 33434
Directions
(866) 677-5147
Call Now
Visit Website
https://www.publicstorage.com

Payment methods

Does Public Storage take credit cards?

Yes, Public Storage takes credit cards.

From the Business

Specialties

Public Storage rents spaces large and small, from closet-sized units to ones that can hold the contents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient. A Great Deal: $1 first month's rent* No credit card required for reservations; no obligation Rent month-to-month Clean and trusted: Convenient Access to your units Well-lit, fenced properties Computer controlled gated access You keep the only key to your unit Extra perks: Climate controlled units available Managers live on site at many addresses Packing Materials and locks available for your convenience Personal, business or vehicle storage Pay and manage your account online or on your smart phone Call now or visit our website to find a location, check rates, reserve! * Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

History

Established in 1972.

The first Public Storage building opened in El Cajon California, but the new business was only supposed to be temporary. Two partners pioneered the concept as a way to use their real estate investment while they waited for the Southern California community to take off and value of their land to grow. They kept building, and people continued to fill their units. Eventually the pair realized that self-storage was here to stay, and they never looked back. Today, there are thousands of neighborhood Public Storage locations to choose from, many right around the corner from you.

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Review Highlights - Public Storage

“Hazra, the property manager is professional, patient, courteous and wonderful to deal with.”

Mentioned in 3 reviews

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There is no enough parking spaces. There is huge area but is always block by the staff with a…read moreyellow no enter area

Federal Highway Self Storage

(5 reviews)

This review is not about the facility itself but rather how they are not the best neighbor. They…read morehave massive amounts of invasive plants/trees/vines that grow over the concrete wall between our properties. In 7 years I have only asked one other time for it to be cut back but this time I have been completely ignored for months on end and through 3 managers. My backyard ONLY has palms and turf to ensure easy maintenance but I have now had to purchase 2 leafs blower/vaccs, rakes, pole saw, large tree trimming loppers, etc. since my yard is constantly filled with leaves as is my pool. Post storms is an absolute disaster that I have let go for years though it has cost many hours of labor and hired help to clean up mess from the other side of the wall. Any sort of acknowledgement would be nice but since it's behind their buildings, and obviously a me problem, I can't imagine I'll get a response until I drop off an invoice for the supplies and my hours of labor to clean it up myself this weekend.

Kudos to John for his excellent customer service! He is a man that does the right thing ....because…read moreit's the "right thing"!

West Boca Self Storage

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Great place to store my RV, so far so good and the lady at the front desk is always helpful and…read morefriendly

From the owner: West Boca Self Storage provides a premium, modern storage experience for residential and commercial…read moretenants throughout South Florida. Our versatile facility features a wide selection of units, including climate-controlled spaces to protect valuables from the heat and humidity, and convenient ground-level drive-up units for effortless loading. We also offer dedicated outdoor parking for vehicles, including RVs, boats, and cars. To ensure a seamless transition, we offer on-site U-Haul truck rentals and a full inventory of professional packing and moving supplies. Security is a cornerstone of our operations, featuring continuous 24/7 video recording and secure electronic gate access from 6 AM to 10 PM daily. With flexible month-to-month leasing and a dedicated team open 7 days a week, West Boca Self Storage is committed to providing a professional and stress-free solution for the entire Boca Raton community.

Sunshine Self Storage

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Sunshine Self Storage is a well-run, clean, operation. You punch in your code number and the gate…read moreopens. You drive through to your storage unit where you have to re-enter your code in order to use the elevator. Parking is easy and Sunshine has adequate carts for your use. When you leave, you have to enter your code a third time. The building is air conditioned and extremely clean. I highly recommend Sunshine Self Storage.

I've been there for three years and they just now after raising their prices twice the first two…read moreyears moderately, have now raised their prices by 75%! it now costs me nearly $ 500 a month if I want to keep my RV parked there outdoors on a concrete spot. Something doesn't smell right here anymore.

Addison Storage

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Great storage facility. Clean, air conditioned and humidity controlled units indoors. Friendly…read morestaff.

We just rented a unit at Addison Storage. Melinda was truly wonderful and a pleasure to deal with…read more She is super responsive and very helpful. It was a great experience. Thanks!

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BEWARE!! If there was a 0 star option I would definitely select that instead of 1!!…read more These public storages are run from a kiosk and you will never be able to get ahold of anyone on the phone! I've been trying to reach out for the past 6 weeks in a response to cancel out my unit from December 4th and they have yet to answer me or stop my automated payments. I requested them to stop my service multiple times and they completely disregard the request. They finally answered me 6 weeks after and then I was told I needed to cut my lock off for them to stop it after I expressed I moved out of state in December and called in and relayed that message (was never told that I needed to cut lock off or requested that service) continued to charge me $515 a month. I've called the customer service and they just route you to the "property management voice mail" and we will NEVER get a response back. I've used multiple storage facilities and never have had any issues like this before. WOULD NOT RECOMMEND GO WITH A LOCAL COMPANY THAT ACTUALLY CARES ABOUT PROPER COMMUNICATION AND CUSTOMER SERVICE.

Jamie. At Deerfield bch public storage. has been very Helpful and Diligent and a Pleasure with…read morehelping me with my storage needs frank Lauro

CubeSmart Self Storage

(9 reviews)

Daniel and Mark were amazing and help me with the process.Made it easy and simple..Thank youread more

Signed up today and rented a unit for my Business, the…read moremanager Ruth was very helpful. The facility was clean and convenient for move in!

Sentry Self Storage

(2 reviews)

Good storage place but expensive and they need to turn their music down. Its too loud and it gets…read moreannoying.

clean nice /no 24/7 access which i need i like working the midnoght shift/they di offer mec…read moredisability discount/ si ask them 10×10=$115/mon usualky un first 3 minths yiu should het a half price discount/ i have been slackung i have to clean it out/ after yiu do it you always wonder why yiu just kept the stufc in the first place/ so clean out the cludded but dibt sownd $-to store it /i have been waisting money/since last february i started the contract/now its to clean it up het ride of that bill /mabey go out t to eat atvleast 2-5x/month or just save it /the sooner i ckean it out is tge sinner ill have the extra $-

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Michael J.

10 years ago

I must apologize as I am very late in writing this review. This is the first time I have had the need to use Public Storage. I must say my experience has been PHENOMENAL! It all starts with the staff. I was greeted promptly and courteously by Emmy. She was friendly, helpful and extremely professional. She smiled the whole time and was a joy to work with...this speaks volumes about how she feels about her role at Public Storage. I'll truly recommend anyone to this location... Keep up the good work Emmy. See you soon... read more

Myerlin W.

12 years ago

I went into the store to purchase merchandise, the store manager Emmy was very knowledgeable and helpful. After I told her the stuffs I had, she recommended the right products and when I went home everything fit perfectly. She made my moving experience very smooth. Thank you Emmy for providing such excellent customer service, thank you for your patience with me and I would come back to your store anytime driving past many other storage company. Public Storage rocks!!! read more

Renee P.

12 years ago

We changed our unit and it couldn't have been easier. Emmy and Jesula were so helpful and a delight to deal with. Jesula showed us all the alternatives and when we chose one, Emmy did all the paperwork with enthusiasm and was so helpful with the information about Public Storage. We had a very positive experience. Facility is VERY clean and access is so easy! Great customer service! read more

Claire T.

3 years ago

First time renting a storage unit and I was daunted by the process. Well it turned out to be very straightforward! The facility is very well kept and easy to navigate around. The rental process was ridiculously quick and easy. Hazra was extremely helpful and very patient with me for which I am extremely grateful. I am very happy with the service. read more

Morton K.

9 years ago

Rented unit today and the Manager on Duty Alison, was just very clear and helpful in seeing that we understood how the rental works. If you are looking for a space to store your goods you could not find a better place. They stock everything you would need for your storage. read more

G B.

10 years ago

I have been using this facility for the last three years, the staff (Emmy / Brittany / Mirlene) are always helpful and considerate. The facility in itself is always clean and squared away. I would recommend it to any of my friends for their storage needs. read more

Elizabeth M.

9 years ago

5 stars customer service, keep up the good work. The place is clean and Alison is excellent explaining all the details of the contract. I would Definitely will recommend this place to my family and friends. read more

Wally S.

8 years ago

Clean facility, adequate material handling equipment. Good security. Attendant "HEIDI"was excellent, helpful, and very efficient. Most pleasant person representing your company and front desk. read more

Ron S.

3 years ago

again another unit with the same people helping me thi is one of the best locations I have used with even other public storage and for sure over cube which was the first and only read more

Harold G.

9 years ago

25956 Superb customer service was provided by property manager, Brittany. She made an excellent sales presentation of all the features available from PS. read more

Ofer V.

11 years ago

I just rented another parking space at this facility. Jesula assisted me with the process. She was very helpful and courteous. Thank you Jesula! read more

Yrline B.