Scott is the manager. He runs a great store. Unexpected vehicle breakdown & on a Sunday he had a…read morevehicle w no reservation. They were all fantastic at the store. Took less than 10 minutes...in & out. The return was just as fast and efficient. Can't say enuf good things abiut Scott & his store. Thanx.

Rented a minivan a month in advance from this location to take my wife & our 4 grandkids to Disney…read moreso we could all ride together and sing songs on the way and really enjoy the experience. Called the office the at 8:10am for an 8:30am pick up and was greeted on the phone by Scott "Hi Scott, just confirming that I'll be there at in 10 mins to pick up my minivan. Scott " We don't have. Any vehicles available" "Oh sorry no, I have a reservation' Scott "I don't have any vehicles" "I made my reservation 4 weeks ago" Scott "Sorry I don't have any vehicles, Is there anything else I can help you with?" "Anything else you can help me with?, how about find me a vehicle quickly" Scott "I can't do that as we don't have any vehicles" "I want to talk to a manager" Scott "I am the manager" "You're the manager and that's your answer? I have 4 grandchildren and my wife plus luggage and Disney show starting at 1pm today and that's your f ing answer to me" Scott "Sir don't swear at me" Hangs up the phone Now I get that I shouldn't have dropped an f bomb but this is what was thrown at me and put me into a very frustrating, annoying situation based on the exact conversation I had with this moron Scott. What Scott could have done as a manager is seen in his system what's available some other location and made some serious effort to get that vehicle asap. Whoever made this idiot a Manager should also go thru some sort of Customer Service training. You didn't ruin my trip with 4 happy grandchildren singing Disney songs in 1 car (minivan) on a Christmas gift from Nona and Papa but you certainly prevented it from being a part of what it was meant to be So have a little f ing compassion as you screw people's plans. Looking forward to seeing how Enterprise Head Office Customer Service del with this issue as well as the additional costs for 2 cars gas, 2 cars tolls, 2 cars hotel Parking, 2 cars Disney Parking etc. Following on from the response from Enterprise. This response is just some PR BS that big companies throw out to the public to make it look they are concerned and we will make this right for you etc etc. I contacted the customer service info provided and it gets you no where, just more talk and time wasting. "Sir please send an email to our complaints department" No, I already logged my complaint now the ball Is in your court to reach out to me to tell me how you're going to fix your screw up. Instead of offering real customer service they just wear you down until you give in. I'm a big boy and I'll get over it but this is the world we live in. Corporations don't give a rats about you. Customer Service my ass

Got me into the car I wanted but customer service was so rough. Everyone there was visibly upset…read moreabout their timing.

They will charge you extra for gas even tho I return the car with a full gas of tank…read morethief!!!!!!!!!!!!

Over the years, I have shipped a full set of china which Boca Box wrapped and shipped and arrived…read morein perfect condition, many trade show booths for my business with each one arriving on time and in perfect shape, and a whole collection of Snow Village houses sent out of state and not one broken. And now I can add having my Christmas present packed and shipped to my mom out of state, arriving on time when everyone else said it couldn't be done. No matter what I have to ship, I head to Boca Box. Thank you Bill for being so professional and making my life happy.

I have been using Boca Box on Dixie Hwy for shipping many high-dollar items both nationally and…read moreinternationally. Yes, I could save some money by using someone else or going to UPS/FedEx directly, which I used to do. It was just too time-consuming, and boxing delicate items correctly is not that easy. I have never had a package disappear or show up broken. The one time there was an issue with a lost item, the owner of Boca Box handled the tracking, and the item was recovered and delivered. I highly Recommend Boca Box Jim Aloisi

I've been renting cars from this Budget location in Boca for several years now, and the service has…read morealways been excellent. I've worked with both Mike and Hanna in the past--and again just this past week over the Christmas holiday--and they continue to be outstanding. Even during the busy holiday season, when things can get stressful and some customers can be difficult, they remain patient, accommodating, and genuinely helpful. They take the time to make sure everything goes smoothly and do their best to resolve any issues that come up. While other rental companies in the area were overbooking and even canceling reservations (which is crazy), Mike took great care of my rental and made sure everything was handled properly. Because of that, we were very happy campers/roadtrippers! Happy Holidays, guys, and thank you for the consistently great service!

This site will likely be closed down soon. If you reserve a…read morecar here, it is likely you will not get ANY car. I reserved a car 48hrs prior to travel. Website indicated there were many (compact, mid-, full- ...) available. When I showed up, Manager Andrew told me "Yeah, we don't have any cars". Airlines also over-sell their capacity, but when they are oversold, they are obligated to compensate you ("$400 to take the next flight"). This unfortunate site has an unsustainable business model. Hopefully, they will be removed from Kayak and Google Maps soon. If you would like to gamble on being stranded, then reserve a car here.

If your reading this review, your at the right place. Go back and look for another company because…read morethis company isn't for you. There has to be away to completely just shut this scamming company down. The experience I had, I would compare it to walking on a damn Lego on a continuously loop and still it would be better then this damn company. They just want your money, promise you a happy ending and when your stuff comes a month later, it looks like it was organized by monkeys. I mean who puts boxes on top of boxes on a 14,000 motorcycle. I don't get it. Who breaks a infants dresser, I mean you have to be low scum. Watch out for anyone named Jordan Davis, that dude should be in Americas most wanted the way he scams people

Still crooks. Plain and simple…read more Paid $3,000 on a $9,000 move estimate, had to cancel two days later, and never saw a dime back.

It actually behooves me to write this review. I dealt with Angela who met and surpassed my highest…read moreexpectation . She was beyond helpful and so nice and knowledgeable and professional. I needed to rent a car since my Mercedes was stolen and entered east Boca enterprise and somehow she managed to make me leave in a good mood. She is a gem and I only hope is recognized and appreciated and rewarded with raises and promotions in the future , she deserves and earned that. A very grateful customer

I am not shocked at all by how low of a rating this place has. If I could give zero stars, I would…read moreand I wish we had looked up the reviews prior to doing business with them. My boyfriend and I had the absolute worst experience imaginable at this Budget Truck location. We were moving across the country and had booked a 16-foot truck along with a trailer to tow my car. Leading up to our move, I spoke to several Budget representatives over the phone who were incredibly professional and helpful, assuring us that we'd receive assistance with the trailer when we picked it up. Unfortunately, our actual experience was a nightmare. We picked up the truck earlier in the day without issue and returned around 4:30 PM to get the trailer. After being directed to wait out back, we were finally told that due to "liability issues," the staff couldn't help us attach the trailer to the truck. We explained that we had never used this kind of equipment before, but all we got was a vague instruction to watch YouTube videos. Reluctantly, one staff member helped us attach the trailer but refused to help us load the car, again insisting we watch videos. Feeling completely uncomfortable with this situation, we went back inside to cancel the trailer from our reservation, only to be told that we'd have to detach the trailer ourselves. Seriously? We didn't even know how to attach it in the first place! After several failed attempts in the rain, we went back inside, stressed and exhausted, and the front desk lady could not have been less helpful. She kept saying she "didn't know what to do" and that we should call someone else to help us. Even worse, she had the audacity to claim she was "doing us a favor" by letting us pick up the trailer later in the day and helping with the initial attachment. How is this a favor? Isn't that your job? To make matters even worse, when the guy who initially attached the trailer returned, he immediately started yelling at my boyfriend, accusing him of breaking something--which was impossible since we hadn't touched anything other than the jack. He cursed at him refused to listen, and even told him to "get the f**k out." The front desk lady just brushed it off and said not to take it personally. How can I not take it personally when I'm being verbally abused? This entire ordeal was beyond stressful and has left us with a huge financial burden. Because we couldn't take the trailer, we now have to leave my car behind and pay for it to be shipped separately--a process that will take weeks and cost us far more than we had planned. The lack of customer service, the rudeness, and the outright hostility we encountered at this Budget location are inexcusable. I've never written a review like this before, but what we went through needs to be known. Avoid this place at all costs.

Had a move Miami to Palm Beach everything went well, furniture was set up upon arrival and movers…read morefriendly.

FRAUD & HOSTAGE SCAM: Load Ran LLC & Coastal Movers…read more My experience with Load Ran LLC and Coastal Movers was nothing short of fraudulent, deceptive, and abusive. * False "Binding" Estimate: I was promised a guaranteed, final price in writing. I paid nearly half the deposit up front to secure pickup, under the assurance this was the total cost. * Bait-and-Switch Scheme: Once my belongings were loaded, they suddenly claimed their "system did not properly calculate the cubic size" and demanded over $2,000 more. When I questioned how their system errors could be forced on a customer, I got nowhere. * Admission of Fraud: A Coastal Movers agent openly admitted I was not supposed to be overcharged and that what happened was a bait-and-switch tactic. But instead of correcting it, he dodged my calls and refused to help once he was on notice. * Hostage & Extortion Tactics: They declared my deposit "nonrefundable" and refused to release my household goods unless I paid the inflated charges. This is illegal under federal law (49 CFR § 375.403), which prohibits movers from demanding payment above a binding estimate. * Severe Damages: On top of the fraud, I suffered over $10,000 in damages to my personal property -- items broken, , and completely destroyed . The Truth About This Company This was not an "error" -- this was a calculated scam. Load Ran LLC and Coastal Movers lure customers in with a fake "binding estimate," demand thousands more mid-move, and hold belongings hostage until you pay. Even their own representative admitted it was bait-and-switch fraud. Final Warning If you value your money and your property, stay far away from Load Ran LLC and Coastal Movers. File complaints with the FMCSA, BBB, and your state's Attorney General if you've been a victim. This company profits through lies, intimidation, and exploitation. No family should have to endure the nightmare they put me through.

I had a fender bender and needed a rental while my car was being fixed. The insurance company made…read morethe reservation and I received a call from Mishka closely there after. She confirmed my reservation, asked for my preferred pick up time, and type of car I needed. She the. Confirmed everything with the insurance company. Turns out the insurance made an error and she helped in guiding me to get it corrected. When I got there, Alex was waiting for me with my SUV and, it turns out, the insurance issue had not been fixed yet (bc of the insurance it Enterprise) but he handled it for me and I was on my way. Why the 4 stars? No windshield wiper fluid in the car. This seems to be an Enterprise pattern based on my personal experience but the service I received was amazing.

STAY AWAY!! Incredibly rude and unprofessional. Went to pickup a midsize vehicle, was provided a…read moreeconomy car. When we questioned if we would get a price accommodation, she immediately canceled our reservation. Asked for proof of the cancellation and refused to provide it to us while charging my card. Would recommend anywhere else. STAY AWAY

Ask for Kevin, super kind, very patient, and an asset/integral to the wellbeing of this facility…read more if you are new to the area I truly from the bottom of my heart advise everyone to come to Sentry and make sure to ask for Kevin! thank you Kevin!

NOT properly climate controlled since new management came in August 2023. It used to be 74 degs…read more+/- and 47-52% humidity inside. Now, new management raised the thermostats to 78 degs which lets humidity climb into the upper 60s to 70s. Mold and mildew ranges that are not good for fabrics, furniture and bedding.. I've run a recording thermometer / hygrometer since day one and it was very consistent before August. New manager says corp made them raise thermometer to 78 and won't budge. Also, he said he was "not allowed" to share corporate contact info. WTH? We like this location; it's safe, clean, convenient, and the staff have been awesome. Now, it is starting to smell bad inside and other tenants have commented the same to me.