I had such a good experience moving into Little Orchard Self Storage. I had been looking around at…read moreother storage places and honestly felt pretty frustrated by how confusing, scammy, or impersonal some of them were, so finding this place was a huge relief for me. The move-in process was very organized and straightforward, and the staff were genuinely kind and welcoming. I really appreciated that they were clear and direct about the pricing, the move-in process, and what to expect. Nothing felt vague or pushy. One of the biggest things that stood out to me was the 12-month rate guarantee, which gave me a lot more peace of mind. The facility itself is also extremely clean. probably the cleanest storage facility I've personally seen, and it feels VERY secure with their alarm/security system. Overall, I'm so happy I chose this place. It feels clean, safe, professional, and well-managed, and the staff made the whole process easy.

I had a great experience with Little Orchid Self Storage. The customer service is outstanding--they…read moreare always friendly, helpful, and very attentive to any questions or needs. The units are clean, well-maintained, and feel secure. You can really tell they take pride in running the facility. I definitely recommend this place to anyone looking for reliable storage!

Kay at A1 storage was extremely helpful and knowledgeable. She guided me through the different…read moreoptions and even pointed out the best deal for me. Felt very safe in bringing my personal items to store here.

Kay and Rosie were so helpful! Simple and easy move in. I will be referring. Thank you guys!read more

The storage place is a high security and good. The personal that works there are amazing specially…read morethe manager John.

Speed and courtesy. Just starting to check around and they were very quick to respond to my inquiry.read more

Amy is exceptional. She is extremely helpful, quite humorous, and has made herself very at ease;…read morefurthermore, she does not put up with any nonsense. I feel safe having my belongings stored at this property. The storage unit was affordably priced, and the facility is clean and well-kept.

Very helpful staff here Amy is great and maintains the place perfectly well. Thank you for…read moreeverything.

This is a long overdue review for Jack :) The manager Jack at this location is awesome! When I…read morefirst rent the unit, Jack showed me around the storage, gave me the code and even offered lock option for the unit. On the day of the move in, I was confused as to how the security system worked and the code for some reason did not work. I called in to ask and Jack was able to quickly fix the code issue as well as providing a thorough explanations as to how the gates work & how to make sure my unit was secure. Very responsible, kind and patient, I am glad to have someone like him managing the facility. Would highly recommend! The price for the unit was extremely reasonable as well compare to other storage facilities in San Jose.

Unfortunately, this facility was acquired by StoragePro and things have gone downhill quickly…read more They have a clothes moth infestation that they can't seem to get under control and the floors just keep getting dirtier and dirtier. I asked the very nice new manager when the company cleans and she apologized and said that she does the cleaning when she's not busy in the office! Insane. Prices are up and service level is down - yuck.

Personally I hate reviews from people that haven't actually used the business. But now I…read moreunderstand them. No idea if this place is actually any good. Called and left messages like 10 times over a 2 week period when I was looking for extra storage. Got a return call once with no message left.

I have used Kirk's two different times, and very pleased both times. Mark is more interested in…read morehaving a nice business and making some money, rather than charging as much as possible because the market will bare it. His rates are better than any other storage place in the area. It is always clean, quite, and safe. Also, I just received a refund check in the mail because I left before the end of the month. I was not expecting anything back. I called and said I'll be out in two days, that's all the notice I gave and he still returned money...WOW! Mark is an old school small business owner. More interested in great customer service and satisfaction than making as much money as possible. We need more business owners like this, like it used to be in this valley.

We recently rented a super accessible unit for household goods shipped from Southern California…read more The rental process was smooth and Kevin and Luis were extremely helpful, patient and understanding of our situation. Our belongings were deliver on MLK day. Even on a holiday, we could talk with a lovely representative at customer service who assured us there would be no issues. There weren't!! The app works wonderfully. Plenty of room for the moving van. Roomy parking spaces so you can get things in and out of personal vehicles without challenges. Rates are great! We even have the option to downgrade our unit as we empty more of the contents. Highly recommend Trojan Storage!!

I don't even have an account with these people. I helped a friend move in one day and she didn't…read morehave a identification so I gave mine so she could establish the storage unit for herself and these people keep sending me bills and I've talked to the management and they just don't hear me keep sending me bills anyway they disregard my phone calls and my explanations like I don't matter they're ridiculous. I would never ever never have a storage here.

Staff was friendly, had good communication and answered all the questions I had. I lost my key and…read moreValentine helped me out.

Great, clean facility. Feels very safe and secure. The keypad access tracks everyone that comes in…read moreand out of the facility. Super friendly customer service. Would highly recommend if you need to rent some storage space. A little annoying if you live towards the west of the facility as you have to go a little more than a mile up the hill to turn back the other direction, but it isn't too bad.

Came by on a Saturday and was greeted by two very nice people. Everything went smooth and easy…read more Will definitely continue using this storage facility. Borrowed the truck for the day and also a very easy task.

If I could give zero stars or negative stars, I would because this place behaves completely…read morefraudulently. Don't move in here don't rent here. They will promise you a price and then raise it without telling you. Before a year is even up. Management will not help you and will treat you terribly.

So fare so good, had some issues initially with account, no cash thing and all but things are back…read moreon track! Good communications, but limited office onsite access to customer service. Great folks when you can see them which is not that often, they really should have someone there for folks at least 5 days a week....... I'm new at this and I'll have to report back on progress, I've only at this 3 months....? Wow, I hope these guys are going to be cool when I leave because I'm not planning on staying long....! I was reading some reviews and I'm not sure if I want to stay!

Initially it was a good deal and nice space. 6 month later the price goes up 50%. I moved out and…read morecancelled the contract end of July'26 with Customer service and they this week they are still requesting payment for this month. I even went in to the local office several times today and over the last week. But I am still getting billed. Additional note- I was contracted for a 10x10 but they gave me a 8x10 and didn't adjust the rate. Be careful with this company and extra fees etc.