Very friendly, helpful and accommodating. Would recommend. Kristin was so nice and helped me a ton.read more

Friendly and sincere customer service. Always clean and convenient…read more No negatives, just a little pricey, but wouldn't want to go anywhere else.

The employees at this location were very professional and helpful. It didn't take long to rent my…read moretruck & the truck was very clean. The gas was not where they said it was but Mr. J adjusted the mileage and gas to make it correct before I left. I brought the truck back with more gas than it had when I first drove off the lot and I didn't go over the miles I had stated that I would drive for the rental. I would use this company if I need to rent a truck again.

Every aspect of my experience was excellent!! From long distance communication prior to moving…read morehere, to the drop-off of my trailer, to moving into a unit for storage. I was able to get immediate information and help for all my situations. They made sure my unit was absolutely clean, and their effort was truly appreciated after a 500-mile move! They are the best team and U-Haul I have ever used, and I am a regular user of storages and moving trailers.

I started renting a small unit when it was still Simply Storage. Public Storage is the absolute…read moreworst. They raised rent twice in nine months - a total 76% increase. The latest increase was the last straw, so I scheduled my move out, received two confirmation e-mails, and moved out on the scheduled date. They attempted to charge my card for an extra month even though I turned off autopay to prevent that. Fortunately, I use vendor-specific cards from Privacy.com so I had also "paused" the card which protected me and declined the transaction. The e-mail where they tried to extort an extra month's rent did not have a valid reply address, so you have to call them. I didn't bother with the corporate number as I've done that in the past and had a terrible experience. I called the local number and left a message, which is your only option since they do not answer the phone. It looks like they removed the fraudulent charge but didn't bother to return my call. I guess it is corporate policy to never admit fault. I hope to get rid of excess stuff so that I never need a storage unit again, but if I do I will certainly steer clear of Public Storage and never use them again! P.S. By the way they will do everything they can to automatically enroll you in their overpriced insurance coverage. You almost certainly do not need it if you have homeowner's or renter's insurance at your dwelling. This is pure profit they tack onto your already-overpriced rent.

Facility was fine but Public Storage is a scam. Rented unit from them and after just 5 months rent…read moreincreased from $170 to $242. !!! Only notice was an email in junk mail. So it's basically get all your stuff here then we will jack up the price because they know it's hard to move again. I understand rate increases but $72 a month rate increase!!! We will not be using Public Storage ever again. Beware

Had a last-minute need for a storage unit. Walked in to find two of the kindest gals I've ever done…read morebusiness with. Easy process and competitively priced. I highly recommend!

Kiss and Tina were wonderful. They were very considerate of my situation and very patient with me…read morein the decision process.

Love the super clean and new facility. The units are easily accessible, which is a plus. Marico was…read moreso knowledgeable. He was a pleasure to deal with.

Since my review, my rate was still increased $17 per month, but not the original proposed amount. I…read morecannot say more positives about the 5 star manager Don, nor a wonderful employee named Toni. They have always been helpful, accommodating and understanding. The units are well maintained and I do appreciate the cleanliness and care of the grounds. But I have discovered that the owners of the storage unit are responsible for yearly price increases on their customers and these employees do not have control of this. Unfortunately, the owners seem out of touch with the customers who do have problems with annual increases.

I highly recommend Houston Levee Storage. I've rented 2 units there since their opening. Donisha,…read moremanager and Carol, asst. manager are the best. They're both very helpful and courteous. I love they have an app to unlock the main gate. The property is clean and secure. And the rates are awesome too.