Used this location for two years. Was out of town and finally be located back to Dallas. Received…read moresupport and assistance from Brian in the office. He was patient and provided me with a lot of information and help me get set up. Definitely would recommend location.

The cleanest storage place I've ever seen! Candy was really nice, helpful, and professional. She is…read morethe best.

I have been at this storage facility for 5 yrs. They are the best. They have 24 hr access. When…read moreit's time to pay I just call and tell her to run my card.

I have had a storage unit here for years, and everything has been good up until recently with the…read morechange of management. Back in the day management turned the lights and electricity on as soon as it got dark outside. Now they turned them on extremely late and people can't do nothing because of no power. I hope they can fix this soon as possible. Other than that, no issues.

Great place for storage. All units are properly maintained and monitored 24/7. The owners are top…read morenotch and truly care about their customers. The padlocks are checked each day to make sure they are secure and present. Very simple leasing process and small deposit considering the security provided even though it is already in a nice area. Gates are well maintained and gate closes are self selected to easily remembered. I recommend all my friends to this location!

From the owner: We provide total self storage solutions for all of your household, commercial or business storage…read moreneeds. Whether you're moving and need a short term storage space for furniture, or you've outgrown your business storage requirements, The Attic Storage answers all of your problems with gated, reliable self storage facilities. Unit sizes and prices vary at each location.

Staff at this location is very helpful and communicates well. Even with a small issue (my fault),…read moreit was handled professionally and clearly. The location is in a secure spot and I feel safe with my belongings there. I wouldn't change my storage needs as long as I'm in Dallas.

Do not even think about renting a storage unit at this location. They are more than 50% higher than…read moreother locations within 1 mile of them. And they raise rates every 6 months. You will save A LOT of money by checking out other locations within the same area.

Our unit has been broken into 3 times, the third a week before we finished moving everything out…read more Absolutely horrible customer service. They made no effort address the problem, improve security or add cameras . do not rent a unit there!!

A few years ago, when Kiki managed this place, it was immaculate. There was always someone in a…read moregolf cart driving through and checking on things, which was great, but those days are long gone. I don't know what's happened, but CubeSmart on Coit has really gone downhill. I've posted 3 pics of what it's looked like for weeks now (end of April 2024). It's disgusting. There's garbage everywhere. The gate is always open; I don't know if it's broken or what, but I can't remember the last time I saw it locked. There's no one in the office, either. Nevertheless, they've raised the rents (of course). I vacated my unit, and I gave written notice via email but I haven't received a reply, confirming that they're aware of this. I've also made numerous phone calls, but no one has answered the phone, so I've left 3 voicemails stating that I'm moving out, and requesting someone call me back to tell me when someone will be in the office so I can turn in my keys and lock, but so far, none of my calls have been returned. I can no longer recommend this facility to anyone.

Quick response to my inquiry. They were too far away to help me but would have considered if in…read moreMesquite area.

If I could give A3 and Melanie the manager 10 stars, I would. Because of delays building my new…read morehome in Boston, my belongings ended up being in storage at A3 for 3 years--definitely not my original plan! Although they were so far away from me, I was worry-free. A3 is so clean and safe, and Melanie so responsive. My only regret: I knew that it would be unlikely I'd find such great storage and management again. Friends kept telling me horror stories about chain storage facilities which increase prices unexpectedly and repeatedly. And the ones I toured had poor security and/or were dirty. (Thank goodness I finally found another locally managed facility, though not quite up to A3's standard: Melanie spoiled me!) Should you need clean, climate-controlled storage with easy access, decent lighting, and excellent management close to downtown Dallas, this is your place.

Please see the email I sent to the Corporate Team,…read more I am writing to recognize the exceptional customer service provided by the team at my local CubeSmart location, specifically Wanda, Devin, and previously Paul. During what has been a very difficult transition in my life, their professionalism, compassion, and genuine human approach have made a meaningful difference. I originally rented my 10x20 unit shortly after separating from the Marine Corps. Over the years, emptying it has been a significant challenge. As a disabled veteran working full time, balancing this responsibility has not been easy. Wanda has been an absolute dream to work with--understanding, patient, and solution-oriented. Paul demonstrated the same professionalism during his time at the store, and Devin has also been extremely helpful. It is clear that this team embodies the humanistic qualities and thoughtful application of company policies that truly define outstanding customer service. I would also like to extend my appreciation to the regional/district manager who oversees this location, as strong leadership is reflected in the caliber of this team. Thank you for your time, your leadership, and for employing individuals who truly make a difference in the customer experience. Thank you again Wanda!

Wow... THE worst customer service. The manager was always gone, and wasn't helpful at all. The…read morewhole day felt like a nightmare.