SCAMMY!!! Sure they will rent you a space but they will also charge you insurance even though you…read moreopt not to, then tell you they cant take it off unless you go online and opt out. But even if you do that, they still charge you and tell you it didn't go through and there is nothing they can do about it because its a 3rd party insurance BUT "Orange Door Insurance" is owned and operated by Public Storage. So... just be aware! Shady practices and zero customer service. We will be renting elsewhere next semester. Also the office is locked and empty during business hours so even if you do go in, you can't and they don't answer the phone, so you have to leave a message and they call you back, every time. the chat function is an easy out for them, they just say that they think they lost you and disconnect.

vinny was very helpful and very kind quick courteous service. Came in and was in the unit with in 5…read moreminutes

Farrell Tarrytown NY: What a waste of my time. Went to the office in Tarrytown on Saturday from…read more12-12:30pm and the office was locked. Called many times...another waste. Spoke to ?enji later in the day and expressed my concerns. Also mentioned that a competitor is offering the same unit for less money, asked if they matched prices and she said the General Manager makes the decision. I called yesterday and said she'll call me back. Now, three days later and no one has called me. Is this how you run a business? Terrible customer service.

Bait and switch on prices Rent almost doubled with new…read moreowners

Chad was very professional and very helpful! I recommend this place. 10/10 the customer service is…read moreamazing and the location is very convenient. You won't regret it!

DO NOT put your items here. My mother paid almost $400/month, and when she took her stuff out ALL…read moreMOLDY. $1000s worth of items, all RUINED. Once the new owners came they got cheap and stopped temp control. Please stay away!

Excellent customer service. Prompt and courteous experience. The product was more than I was…read moreexcepting.

I originally thought I would only need a container for a couple of months. That turned into about…read morefive and it worked out perfectly. I live in an interesting neighborhood with very narrow streets. Their drop off and pick up went very smoothly and without issue. During drop off the owner went out of his way to entertain my toddler who was very excited about this "big box" that we had on our property. Highly recommend.

I used to bring my dry cleaning here since it was so close to my office and very convenient…read more Business hours were very sporadic and once four shirts were lost. Eventually they were found and the young lady running the store called me after hours to assure me they would be there the next morning. Well it looks like this business didn't survive. Store is closed. I was told she couldn't make the business work so she just locked up and went home leaving racks of clothes. Unfortunate in more ways than one.

Place has the most horrific customer service I have ever encountered. Counter girl is beyond rude…read more No one running a respectable business would allow her to speak to customers the way she does. And be careful...if you accidentally leave a garment there for too long, they lose it. Or say they have it, make you leave work an hour early, then tell you to find a way to get back there tomorrow because it's 5:30 pm, the place is empty and the counter girl therefore doesn't have time to look for it (or forgot to ask her boss the exact location like she said she would 5 hours earlier). There wasn't even an "I'm sorry" when she told me I "should come back tomorrow" and that I "Shouldn't have left the dress for so long." I believe her exact words next were "I can't deal with this" as she rolled her eyes, turned around, and sat in the back ignoring me as I stood there stunned. **UPDATE: I made another 30 mile round trip to get my dress today. I was promptly informed, again without apology, that my custom-made evening dress was given away because they weren't a "storage unit." When I demanded they make this right, as I had now made two trips in less than 24 hours, the owner threatened to call the cops. What happens when trash run a business I guess. Stay away if you want to keep your clothes.

Overall, an excellent experience. They sent us a great team. They made the move so much less…read morestressful than we were anticipating. The price was higher than some others but well worth it for the service. I will definitely use them again in the future and recommend them to my friends and neighbors.

We used Liberty Moving and Storage as part of our move with United Van Lines from NJ to AR. The…read moreproblem began when we were given the arrival date for our belongings. We were told that not everything fit onto the truck and that the overflow would be delivered at a later date. We were not given the option to delay the arrival of the majority of our things until everything could fit on the truck. We also were not given an ETA for the remainder of our things (including clothing, furniture, children's toys, bikes, school supplies, etc). I tried calling Liberty Moving and Storage at least 3-4 times a week for about 3.5 weeks before anyone could give me any type of information about when our things would arrive. There was not one single instance that anyone called me back when they said that they would. Every communication was initiated by me. I was told that there was no obligation from the moving company to compensate or reimburse for overflow delays. This is not how the contract is written or reads, but again, no one will return my phone calls. When our overflow items finally did arrive, 26 days after our initial delivery, numerous things were broken. This wasn't just fragile items. The boxes were crushed and torn. A metal chair leg was bent in half and expensive carpentry tools were broken. These were not items that could have been broken easily, but rather things that were clearly dropped, shoved, and mistreated. This move was nearly $11,000, plus the added fees of needing to purchase items that were delayed in delivery, plus the hours of time that I spent trying to understand when my items would be delivered, plus the costs of replacing what they broke. AVOID!

Excellent service, and follow up. Mike was cheerful and great to work with, and handled…read moretransporting the boxes for shredding with ease and a smile.

I work at a dental office and we did a purge of charts dating back to the 90's. We had about 14…read moreboxes of charts that needed to be shredded. I called national archives and spoke to Brad who gave me an estimate over the phone. I was shocked at how reasonable their prices were. I scheduled a pick up a few days later and they came and took our 14 boxes from the basement without a problem and were so kind and courteous. 3 days later I got the certificate that all our documents had been shredded. My boss and I are so happy with how swiftly this process was and how affordable it was. We will definitely be using them in the future! Thank you!

The iMove team was great to work with -- transparent pricing and the team that showed up to help my…read moreparents pack their pod for their move from NY to FL were lovely to work with and very efficient. Would highly recommend.

Terrible experience with Imove. The first problem arose from…read moretheir hours' late arrival to pack up our property and refusal to credit us in accordance with their advertised inducement. As a result of their late arrival, we ended up in our apt until late on Friday night so they could complete the move-out. Despite (a) 2 in-person visits to our apartment in our effort to get a realistic "guaranteed maximum price" proposal and (b) following such visits, our having disposed of much of our furnishings, etc., which substantially reduced their workload from the date of their proposal, after packing up our property, IMove nonetheless charged a substantial amount more than their "guaranteed" price which we we were compelled to pay in order to get our property stored and delivered. Then, upon delivery of our property to our new home, numerous items were either missing or broken. IMove has refused to accept responsibility for any of the above.