SCAMMY!!! Sure they will rent you a space but they will also charge you insurance even though you…read moreopt not to, then tell you they cant take it off unless you go online and opt out. But even if you do that, they still charge you and tell you it didn't go through and there is nothing they can do about it because its a 3rd party insurance BUT "Orange Door Insurance" is owned and operated by Public Storage. So... just be aware! Shady practices and zero customer service. We will be renting elsewhere next semester. Also the office is locked and empty during business hours so even if you do go in, you can't and they don't answer the phone, so you have to leave a message and they call you back, every time. the chat function is an easy out for them, they just say that they think they lost you and disconnect.

vinny was very helpful and very kind quick courteous service. Came in and was in the unit with in 5…read moreminutes

Farrell Tarrytown NY: What a waste of my time. Went to the office in Tarrytown on Saturday from…read more12-12:30pm and the office was locked. Called many times...another waste. Spoke to ?enji later in the day and expressed my concerns. Also mentioned that a competitor is offering the same unit for less money, asked if they matched prices and she said the General Manager makes the decision. I called yesterday and said she'll call me back. Now, three days later and no one has called me. Is this how you run a business? Terrible customer service.

Bait and switch on prices Rent almost doubled with new…read moreowners

Chad was very professional and very helpful! I recommend this place. 10/10 the customer service is…read moreamazing and the location is very convenient. You won't regret it!

DO NOT put your items here. My mother paid almost $400/month, and when she took her stuff out ALL…read moreMOLDY. $1000s worth of items, all RUINED. Once the new owners came they got cheap and stopped temp control. Please stay away!

I originally thought I would only need a container for a couple of months. That turned into about…read morefive and it worked out perfectly. I live in an interesting neighborhood with very narrow streets. Their drop off and pick up went very smoothly and without issue. During drop off the owner went out of his way to entertain my toddler who was very excited about this "big box" that we had on our property. Highly recommend.

I would highly recommend Stow Away Storage Their price was…read morevery fair, they were on time with delivery and removal. The driver Tom ,who delivered the unit, was a pleasure to work with. He placed it exactly where I wanted and answered any questions I had. Great job!

I used to bring my dry cleaning here since it was so close to my office and very convenient…read more Business hours were very sporadic and once four shirts were lost. Eventually they were found and the young lady running the store called me after hours to assure me they would be there the next morning. Well it looks like this business didn't survive. Store is closed. I was told she couldn't make the business work so she just locked up and went home leaving racks of clothes. Unfortunate in more ways than one.

Place has the most horrific customer service I have ever encountered. Counter girl is beyond rude…read more No one running a respectable business would allow her to speak to customers the way she does. And be careful...if you accidentally leave a garment there for too long, they lose it. Or say they have it, make you leave work an hour early, then tell you to find a way to get back there tomorrow because it's 5:30 pm, the place is empty and the counter girl therefore doesn't have time to look for it (or forgot to ask her boss the exact location like she said she would 5 hours earlier). There wasn't even an "I'm sorry" when she told me I "should come back tomorrow" and that I "Shouldn't have left the dress for so long." I believe her exact words next were "I can't deal with this" as she rolled her eyes, turned around, and sat in the back ignoring me as I stood there stunned. **UPDATE: I made another 30 mile round trip to get my dress today. I was promptly informed, again without apology, that my custom-made evening dress was given away because they weren't a "storage unit." When I demanded they make this right, as I had now made two trips in less than 24 hours, the owner threatened to call the cops. What happens when trash run a business I guess. Stay away if you want to keep your clothes.

Overall, an excellent experience. They sent us a great team. They made the move so much less…read morestressful than we were anticipating. The price was higher than some others but well worth it for the service. I will definitely use them again in the future and recommend them to my friends and neighbors.

I really wanted to leave a good review because there were some people at Liberty who genuinely…read morecared. Carlos was awesome. He worked his ass off, communicated well, and did everything he possibly could to help us. I honestly have nothing bad to say about him. Unfortunately, Liberty completely set him up to fail. We paid around $13,500 for a full-service move from New York to Nashville that included packing and unpacking. On delivery day, Liberty in Nashville was sent Carlos a day early without even telling us, and they sent him by himself. The only person there helping him was his wife, who wasn't even an employee of the company.What should have been a relatively easy unload into our new house with a full crew and a complete unpack turned into a 13 1/2-hour day. My wife and I had to drop everything and spend the entire day carrying boxes, moving furniture, and helping unload just to keep things moving. By the time Carlos and his wife finally left late that night, the house still wasn't completely unpacked. That's not on them--they worked incredibly hard. They were just never given the manpower to do the job we paid for. They had a 13.5+ hour day at our house and had to drive 4 hours to load a move 2x our size in KY the next mornign early. I can only hope they gave him help there. After the move, I spent weeks trying to work things out directly with Liberty. Amy, our move coordinator, was always nice, but almost every conversation ended with, "I need supervisor approval," and nothing ever really moved forward. Andrew, who booked our move, was fantastic during the sales process, but once the problems started, he became completely unresponsive. I gave Liberty every opportunity to make this right before taking the next step. Unfortunately, we couldn't reach a fair resolution, and I ended up having to file a charge dispute with American Express. I was simply asking for a small refund back to compensate and make it right and they couldnt even do that. This review isn't about Carlos. If anything, I feel bad for him because he was put in an impossible position and did the best he could. My issue is with Liberty's management, their planning, and the way they handled everything after the move. When you pay over $13,000 for a full-service move, you shouldn't be spending 13 1/2 hours unloading your own truck and then fighting for weeks afterward just to get the company to take responsibility on a small scale. I realistically should have demanded more than the measly 15% i asked for. I hope they figure it out because they have good people working there. They just need to do a much better job supporting them and standing behind the service they're selling.

Excellent service, and follow up. Mike was cheerful and great to work with, and handled…read moretransporting the boxes for shredding with ease and a smile.

I work at a dental office and we did a purge of charts dating back to the 90's. We had about 14…read moreboxes of charts that needed to be shredded. I called national archives and spoke to Brad who gave me an estimate over the phone. I was shocked at how reasonable their prices were. I scheduled a pick up a few days later and they came and took our 14 boxes from the basement without a problem and were so kind and courteous. 3 days later I got the certificate that all our documents had been shredded. My boss and I are so happy with how swiftly this process was and how affordable it was. We will definitely be using them in the future! Thank you!

The iMove team was great to work with -- transparent pricing and the team that showed up to help my…read moreparents pack their pod for their move from NY to FL were lovely to work with and very efficient. Would highly recommend.

Imove NYC is amazing ! Excellent service and moving staff very efficiency . They eased my worries…read moremoving from North Salem to Duchess County. Good job done! ~ Ma