20825 N. Rand Rd., Kildeer, IL: Worst customer service I've encountered. Moved storage from an…read moreindoor unit to an outdoor garage unit. "Jen was upset that the dollies were used to transport some items that didn't fit on their moving truck, even though the dollies were replaced exactly where we retrieved them. When wanting to change names on a family account for payment purposes only, we were told "we don't do that". "No other unit available" to shut down one & open another. She's extremely combative, argumentative, and immature in nature when handling clients. Essentially, "Jen" did the same thing anyway by switching the primary & secondary on account. What?!!

The nonprofit I work for had some items stored at CubeSmart at this location. When we were having…read morechallenges with some of our items, the employee on site, named Jenn, went above and beyond to help us. She was so kind and patient with us. I am really grateful for such incredible service!

My storage unit was very clean and thry keep up the exterior and interiors well. The prices are…read moregreat for what you get. The staff were very helpful and kind. I highly recommend reaching out to them if you are in need of a storage unit.

The units are reasonably priced and easily accessible. The people in the office are helpful and…read morecourteous. I would recommend Robert's Road Mini Storage. 5

We called a few places but when I called and spoke to Dave , I knew this was the place because he…read morewas very informative and there were no surprises. Everything he said that would happen on the phone did and even more. I had questions along the way and Dave literally responded to my texts in less than 5 minutes every time ! Communication and service was stellar. Don't waste your time calling the other guys ..... these guys are true professionals. Our move was flawless thanks to them. Highly highly recommended!

My boyfriend and I finally moved in together. He used PODS which was and still is a nightmare, and…read moreI used Mobile Storage Solutions. My experience was amazing compared to his. From the first call to start the process, Mobile storage Solutions accommodated my flexible schedule and they responded promptly to all questions along the way. Tony is the best, he can maneuver the pod remotely with precision. They make you feel like family. In short if you are looking to use a pod for storage or moving Mobile storage solutions is it!

I found this company on Reddit and I'm glad I listened to the post. The move was seamless,…read moreorganized, and handled with great care. The three movers packed up my things with a lot of thought and efficiency. They also listened to what I wanted and how I preferred my belongings to be packed and delivered. I will definitely be using them again!

It was a complicated move with multiple pick up and drop off locations and in the middle of…read moreinclement weather, making moving conditions dangerous. They packed and moved everything quickly, no damage was done to the houses or items moved, everything arrived where it was supposed to end up. The movers were very nice and adapted to the tough weather conditions without complaints, they were on time and they are worth the price.

What a great experience I had. It was very clean, easy to access and overall definitely recommend.read more

Black Diamond Storage in Hampshire is my number 1 recommendation for anyone needing to store a…read moretrailer, RV, vehicle, boat, etc. Ive stored my trailer there for a year now and am very happy with the facility. The location is secure, well-maintained, and easily accessible. I maneuver my 40' trailer in and out of there very easily. Excellent customer service. Elizabeth is always helpful and responsive to any questions I have. Knowing my trailer was in a safe and reliable place gives me peace of mind. I highly recommend Black Diamond Storage to anyone in the area looking for a secure and convenient storage solution.

They did a great job moving the contents in our POD that was at a storage facility in Elgin to our…read moreduplex in Wicker Park. They were fast and efficient and the price was the best in town. Would definitely recommend.

The move itself was great. Movers worked efficiently and made the typical stress so easy to deal…read morewith. Unfortunately, the price quoted was not the price we had once the move was over. We were told, repeatedly, that the move would be charged at a 2 hour minimum price and anything above that time would be charged at 15 minute increments. Our move took 2.5 hours, we were charged for the full 3. When we brought this up with our booker, we were told it "was a typo". A typo over a phone call? Anyway, again, the move itself was great but the pricing discrepancy left too sour of a note for us to recommend when other moving companies don't do that!

I had a terrible experience with a national company and needed someone to come in and pick up the…read morepieces of that disaster. A Best Movers exceeded all expectations. Team was considerate, took excellent care of my personal possessions. delivered on time and within budget. I can not say enough good about them.

Jeff and his team were fantastic to work with. They made the process seamless, were friendly and…read moreefficient. His whole crew was very careful with our belongings. They also put our couch and beds together for us which was a huge help. They made the day so much less stressful, and we would highly recommend them.

Gabriel and his crew arrived at location on time ( they had called me but phone did not recognized…read morenumber so call went straight to voicemail twice ! So I called them back 10 minutes later and they were politely waiting for me at designated location). They made my move a breeze. I just moved my stuff to a local storage in La Grange but they are abruptly closing down so Tyler took my call on a short notice and accommodated my move for the day after ( incredibly accommodating). Crew was respectful and fast , the moved a very heavy hutch into my new place and organized perfectly the rest of my stuff in a very small unit but miraculously they made it work!! I highly recommended this moving company and will tell my family & friends. If you want a reputable & family owned company don't look any further Advanced Company will do the job for you.

Can't say enough about Steve and Roy! They absolute professionals, polite and hard working! I…read morerecommend Advanced Moving Storage wholeheartedly! Donna was also such a pleasure to work with! No questions Advanced Moving is The Tops!

Horrible performance broken items ,stolen items, insurance charged but no response or company…read morestopped responding. Do not use

Used Doorage to store everything from my apartment while traveling for 6 months. I ended up using…read moretheir storage for over a year. When I initiated the storage, I was told that all moving costs in/out would be included with my monthly storage fee. However, when I moved in to my new apartment, I was hit with an $80/man/hour moving fee plus another $75 fee to pick up the eco boxes that I had used to pack my things. So ridiculous! Also, they damaged two of my furniture items and now I have to fight them to claim reimbursement. They are deceptive and would not recommend them to anyone!