They did a great job moving the contents in our POD that was at a storage facility in Elgin to our duplex in Wicker Park. They were fast and efficient and the price was the best in town. Would definitely recommend. read more

The move itself was great. Movers worked efficiently and made the typical stress so easy to deal with. Unfortunately, the price quoted was not the price we had once the move was over. We were told, repeatedly, that the move would be charged at a 2 hour minimum price and anything above that time would be charged at 15 minute increments. Our move took 2.5 hours, we were charged for the full 3. When we brought this up with our booker, we were told it "was a typo". A typo over a phone call? Anyway, again, the move itself was great but the pricing discrepancy left too sour of a note for us to recommend when other moving companies don't do that! read more

Attention VETERANS: Do not hire this company. They were dishonest, did not finish the move. I called several times to complain. No response. Do not trust this company. They moved all of my things to the yard and not to the alley as instructed. If anyone knows Chicago, this will cost you. This is a text from my previous landlord letting me know I will incur even more costs because of their unfinished move. I then had to hire an additional company to complete the move. read more

Great experience start to finish-was provided an initial quote that was reasonable. The team of 3 worked swiftly the entire move. Will use again! read more

Used this company a few times in the past and can always rely on great customer service, from before the move to even a nice follow up after. Worked with different movers and all of them were very professional and courteous, making the move smooth and seamless. Highly recommend this company. read more

We had a wonderful experience with this company and more importantly the crew! They give free wardrobe boxes and per my request they were able to drop them off prior to the move date which was a big help. On moving day the team was so diligent with packing and wrapping to ensure nothing was damaged. Once they arrived to unload I walked each room so they knew where things went. They remembered all our furniture as I described. They also re assembled our complicated bed frame and all other items. Jose and I believe frank we're leading the crew the entire time. If we move again i wouldn't even consider using anyone else. Thank you for your hard work Alliance ! read more

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They sub-contract their work. The sub that did my move showed up at 8:30PM a day after the last possible scheduled moving day. I ended up doing half the work myself just to get in done in time to drive 8 hours through the night to make my appointment get my new keys the next day. As far as pricing: there was major damage and missing items. They also charged $1800 extra. The driver tried to negotiate with me to pay cash and get a discount. Don't use them. read more

Although their prices are cheap, you do pay for what you get. I had booked my move for 2pm, since I could not get into the apartment I was moving into until 3pm. Spoke with Jaggy, said that was no problem at all. Come the day of my move, I have the movers calling me multiple times asking to come at 10:30am, 11am, 12pm. I told them politely multiple times that they could not, since I would not have access to my new apartment until 3pm. I ended up having to call Tiffany a few times and ask if the movers could stop calling me. When the movers arrived, they were fast at packing everything up, but took almost 2 hours to drive from the Chicago suburbs to the apartment in Chicago. It took me and my family a little under an hour to get there, and we left right as the movers did. After an hour and a half of the movers driving, I called to see if they had the right address or if they were having trouble finding the apartment complex. The movers said they would be there in 5 minutes, which turned out to be almost 30 minutes. This caused me to pay for extra hours due to the long drive, that I'm still not sure why it took almost 2 hours. Overall, would not recommend this moving company to anyone. You can have better experiences with other companies out there read more

We encountered a number of issues during our move with Alliance a few months ago. I hate to leave bad reviews, but Alliance never provided a substantive response when we reached out directly, so I want to caution others... (1) Most significantly, they charged us about $1200 more than their estimate. We were clear in advance that we needed a "full pack" and move, and Alliance confirmed that when they provided their quote. They also had us fill out a detailed inventory of our belongings. But day of the move, the foreman on the moving team told us they hadn't been planning on needing to pack, which is why he was charging us so much more than the amount originally quoted, and they had not brought adequate packing supplies with them. There was clearly some sort of internal miscommunication at Alliance. (2) I reached out to Alliance afterwards about this $1200 overcharge several times, and never got a real response. They told me repeatedly that someone would reach back out to me, but no one ever did. (3) The packing and move-out day took hours longer than Alliance had told us it would, which caused a number of scheduling problems with other appointments as we coordinated our property sale. (4) The moving team missed a number of items as they packed. There were several drawers/cabinets I had to point out to them that they missed, as well as a number of wall hangings. Even after pointing these out, I still had to do a final sweep at the end and collected a full bag of items they had left behind. read more

Fantastic from start to finish! Craig was great during in person estimate appointment. He answered all my question about the process of moving my household goods out of state. Estimate was much more affordable that their competitor. Jose and his crew were fantastic on day of packing and loading. They took great care of our stuff and worked so efficiently. I have moved several times in the past 6 years and I was very impressed with how fast this team packed and loaded our items. Would highly recommend!! (Items will be stored at their facility until we find a new home.) read more

Alliance was great - on time and very efficient. We found an amazing dining room set, complete with giant china cabinet and buffet on Marketplace. It was way out of our league for moving. I am so glad we found Alliance. It went smoothly every step of the way. A++ read more

I had a great experience working with Alliance Moving and Storage. The movers were very, careful, quick, and efficient. They moved everything faster than expected. I would highly recommend. read more

The guys did a great job of moving me out and in. Efficient and made sure everything was the way I wanted it. Their contact Jaggy was extremely helpful scheduling me in and finding times for me when others cancelled. I used their storage for two weeks. Everything was in great shape. They were also on time. Well done! read more

If I could give 0 stars for this company I would. I was quoted for my move at $640 and was charged $1200 without an explanation of charges and no call back from the company. They quote on the website they survey the area beforehand for parking capabilities, but that is far from the truth. Because of their unwillingness to find parking and me having to direct and manage them, a nearby neighbor called the cops on their trucks inflexibility to move it and hostile communication style. I was then charged extra for the time the police were there and time to find parking. What bothers me the most is no responsiveness from my repeated calls to rectify the situation. I would most definitely look for an alternative for a moving company, so you do not have to experience the same I did. read more

My fiancé and I couldn't be happier with our experience through Alliance. We moved 5 hours away from Chicago (in the snow, mind you) and the team's attention to detail, care of our things, timeliness and communication were top-notch and much better than we'd known in the past. All our things were extremely well protected while loading, and the movers were great about making sure things went in the right spot at the new house, always offering to move it themselves if something was wrong or they saw us shifting things around. They were professional, efficient and very well priced for the quality of service. read more

TERRIBLE. SCAMMERS. DOUBLE CHARGED CREDIT CARD. I would not recommend this company to anyone. The movers were rude when they arrived, and inconsiderate of the items they were moving and the house they were moving it from, resulting in damages to both. Finally, as they finished and were closing door on moving truck they repeatedly slammed the door down on a plastic container because the door wouldn't go down and destroyed the container. read more

These guys were great, fast and professional. Great rates,I highly recommend them.I have nothing but good things to say about the crew.They arrived at the agreed time and was done faster tha I anticipated read more

Our crew was great and showed up right on time. They worked hard and diligently for the full 5 hours of the move. The crew took extra good care to make sure that everything was wrapped up well and protected. We really appreciated how they went above and beyond to find creative solutions to move in large pieces of furniture into an older apartment with narrow entry ways. Will definitely be using them in the future for moves! read more

During my relocation a few items sustained some damage, However, Raj and Jaggy completely exceeded my expectations with how they handled the situation! One item was even picked up, taken to a professional for restoration, and then redelivered to me! Number of companies that care for their patrons on this level could be counted on less than one hand. They didn't stick to the "fine print" or excuse the problem, but were apologetic while taking responsibility. I cannot stress enough the lengths that were taken to insure my happiness. This is why I shall use them to move in the future! Thank you guys!!! read more

These are absolutely the movers to hire in Chicago. Alliance was incredibly easy to work with, they arrived on time and ready to go! I had moved twice this year and paid about $1000 for each move, but with Alliance, the same amount of stuff got moved in WAY less time ( 4.5 hours instead of 7 hours) and for far less, the total amount for the move was $700. I am blown away by how organized this crew is, how carefully they moved all my vintage furniture items including a marble table and lots of glass items. They came in masks and kept a healthy distance and were a true pleasure to work with. I'm never using another moving service again, Alliance is the best! I should add, I moved from a 2nd floor to a 4th floor space and they FLEW up the stairs the entire time, truly great movers. read more

Moved 4/13/22, one of the best experiences. Responsive customer service both verbally and thru follow up calls. Clear and concise on quotes. Movers were on time, friendly, quick and best of all not one thing was damaged during the process. Totally recommend this company. In fact may be using them again in about a month or so. read more

I had a great experience with Alliance. The movers were friendly, fast, meticulous and gentle with my items. They wrapped and packed all of my large stuff so well, you could have dropped it off a three story building and it would have been fine. They asked what room I wanted each item to go to, and nothing was misplaced. They were upfront about their cost and very timely with their communication. We would definitely book them again. read more

Alliance went out of their way to take care of a Sunday move on short notice. The movers were friendly and efficient and well prepared. Unfortunately there was a slight mishap and a treasured item was slightly damaged. They went above and beyond to get the item repaired and returned to me quickly. It looks perfect and you can't even tell that anything happened to it. My advice is that you should always give a company a chance to make things right before leaving your review because they might just surprise you. I would definitely recommend them. read more

This company is amazing!!! Moving is a very stressful time in everyone's lives and Alliance Moving & Storage makes it as stress free on the mover as possible. My fiancé and I had a lot of work to do and the gentleman we spoke to on the phone was very understanding and helped in every way he could. Above and beyond the customer service I have had anyone else. 10 out of 10 would recommend to anyone looking for an easy move. read more