Perfect ! Place is very well lit. Security asset is great. Hs ever use a code to get in as well as…read morean elevator . The place is clean . I feel safe It's of all. The mgr Trey was very helpful explain how to add the app on the phone so I can asset the code from outside.

I have been a public storage user for years and I am back again. The new contactless move-in was…read morevery easy and no hassle. I have used this location in the past and it is always a good experience, I pray this time is the same.

If I could give 10 stars, I would! Steven & Rogers were our move crew, Karen helped with payment…read moreand scheduling. Everyone was accommodating with the weather, the locations (2 apartments in opposite sides of town into a house), and everything in between! We will definitely be using them again. Communication Customer service Willingness to help, even though an item wasn't on their inventory list

Excellent service from a local, more reasonably priced business…read more Talk directly to the local office without going through an out-of-town screening process. Highly recommend this moving business.

I gave them 1 star, cause there was no option for 0... First they didn't charge me the 1$first…read moremonth as advertised, I called and spoke to a manager, who said she would have her higher up contact me,...never happened. I have left several messages, and never get a call back, I have never even been to the facility. Never used the unit, never even opened it. ***HORRIBLE SERVICE AND CUSTOMER SERVICE.*** Don't rent here or with this company, unless you love being ignored.

Erin is hands down the most professional, knowledgeable, most helpful and kindest manager I've ever…read moreknown (decades). 1,000,000 stars!

great customer service and very helpful! From providing…read morequick and easy access to the units, to providing a helping hand in moving furniture or even just opening a door! I appreciate the kindness would recommend 100%

Was allowed to do prepay for a year and then they stopped that. Then allowed for 6 months and now…read morethey said no to that. Price went from $75 to $185 in 2 years. If you get the web price it is much cheaper but if you are an actual customer you will have to pay a lot more. Garage door broke all the time. Can not get the attendant on the phone and have tried calling multiple days. Home office is programmed to say the same thing over and over with no help. No one values their customers anymore!

The storage lot has great rates, for short or long term needs. The lot is secured with a 24 hour…read moreaccess coded gate. The owners were easy to work with and made the rental process smooth.

Manager is great, but constantly have issues finding carts at the location. Wish people would stop…read moretaking them.

I'm doing a 2-part move from SC. I brought most of my stuff Monday & will be going back after the…read morefirst of the year. Sabrina Wright was so helpful & just a pleasure to have her help me. She showed me how to work my app, how to use it to get in & I saw my unit. Sabrina was great & an asset to your company.

Ms tara was very helpful and pleasant. the facility was very clean and customer service was…read moreexcellent

Won a auction at this place.When I won it was after they were closed. So I drove down to the unit…read morethe next day to clean it out. I drove a hour and a half to make ke it down there got there about 10:30 am knock on the office door it was locked call the number on the door they gave me the managers number called it left 2 messages on it Explaining that I had won this unit and was here to clean it out and for them to call me back no returned calls at all. I waited there over a hour still no call very disrespectful not call people back and wasting there time. If your a business workers need to be there during operating hours to run a successful business

So far so good. I like the 24 hour access and we can sign up in middle of night during an…read moreemergency. Love that and the smart units. Total access watching from my phone. Hell yes

From the owner: This New storage location off of Elm Street and Highway 370, offers 24/7 access to your own…read morepersonal space. Come see why this is the preferred storage location in St. Charles, MO. Our specialties include: Small business storage, commercial storage, community organization storage, non-profit storage, car storage, climate controlled storage units, tenant insurance options, large storage spaces, month-to-month rentals, boxes & moving supplies, U-Haul truck rentals, RV storage, drive-up storage, student storage, motorcycle storage options, storage lockers, and long term discounts. Our service area includes St. Charles County, St. Peters, Cave Springs, Portage Des Sioux, O'Fallon, Cottleville, New Town, Charlestowne, West Alton, the surrounding area. We hope to be the one-stop shop for all of your moving needs. Complete with high-tech surveillance and 24/7 kiosks, you can easily access your stuff anytime. There's no better place for your belongings than Ample Storage, and we can't wait to welcome you with convenient options and considerate service.