Thank you Evelyn for courteous service showing me the potential unit and explaining the access rules.

Avoid this place at all cost .. they're over charging customers , not being transparent about pricing , mgr never available, I was charged double the price for 3mths , then sent a pay increase for an additional 147.00, after many calls with the pricing breakdown ... all of a sudden get a EMAIL for a 3 month credit, but they never admitted they over charged me. excused it with " because you're a good customer " BS!! Also never said units are more affordable further in... than the ones closest to the gate , also said prices changed EVERYDAY.. when asked about the prices listed on the website I was told that's promo for new customers.. But that's not on the site - ""promo "" not listed just unit sizes and prices .. this place is a RIP OFF !!! If you have time to look , find another place other than Public Storage on Marina Blvd, San Leandro Ca. read more

DO NOT RENT HERE!! After renting a unit for over a year, I finally made the decision to move out. My unit became infested with rodents during my entire stay. When I addressed my concerns with property manager, Evelyn, she would suggested that I should consider finding another location for rent , which led me to believe she could care less. I ended up maintaining my stay.... It wasn't until I recently found two dead mice in my unit and they were also in the process of raising my rent again, it was then I decided I was not going to pay for an increase for a unit that was rat infested. When i reached out to the DM, he agreed to keep rent the same but it was not reflecting on my acct. I tried reaching out to customer service numerous times, but they were useless and no help. Until this issue is taken more seriously and gets under control, I would not recommend this location for rental. I would also hope management have a little more consideration for there tenants and their concerns . read more

Rented 2 spaces for my home and office. Easy access, great price, and clean facility. The place is very secure as there are cameras and safety protocols in place- the place should be called the "Fort Knox". Evelyn, ever so helpful and courteous is a super professional. She patrols the facility every so often to make sure your items are locked and secured. Hence, she is the main reason for my review. Overall, I will pick this Public Storage location above all the others. 5 stars for convenience. 5 stars for customer experience. 5 stars for security. read more

Public Storage - Storing my valuables. - Self Storage Near Me - San Leandro, California

Evelyn was amazing, great customer experience. Went above and beyond to satisfy our storage needs!

Evelyn is a superb addition to Public Storage. She is the main reason why this facility is so much better than the other ones I have visited. This place is clean, super secured - patrolled every hand overall, run by someone(Evelyn)who is friendly and professional at the same time. 5 stars for security. 5 stars for cleanliness. 10 stars for Evelyn. read more

Public Storage - Clean, and secured area for all of your stored items. Patrolled every hour by the staff. - Self Storage Near Me - San Leandro, California

Evelyn is helpful and friendly. We appreciate her kindness. However we are disappointed with rodent (rat) infestation and the constant price hikes for the large storage units. These concerns must be addressed on the corporate level immediately. read more

I am pretty unhappy, I had my things in this storage unit untouched for a lil under a year. I came back to my things and they were covered in RAT POOP. Staff is chill and I'm sure there isn't much they can do, but please understand that was i never told there was a rat infestation. Items were stained in rat pee. If anything cover your belongings and make sure they are well protected against the "elements" read more

Deceptive~ They seems very nice and priced competitively at first. A couple months in my $300 rate jumped to nearly $450. Evelyn asked for a review and said it was part of her Kobe requirement: when it came time to move out (early December) I moved out and called to let them know my move out date- they said I'd still get charged for the whole month. I still got charged in January. It turns out the mover accidentally put a lock on my unit- they were just not going to let me know. They said to call customer service- I then got the run around getting transferred to numbers that hung up multiple times. Ended up spending a few hours on the phone: The agents were not polite and said essentially too bad it's there policy. Literally just waited on the phone forty minutes to have someone say they couldn't hear me and hang up. Just a warning- they will not tell you if something goes awry and are All about the money and sign up bonus. read more

Evelyn is so kind and helpful with all of our questions and needs. She is available, attentive, and knowledgeable about everything regarding storage. We really appreciated the service we received from Evelyn. read more

WOW what an amazing experience with Evelyn, she made it really easy for us and was so helpful

Evelyn was really helpful in guiding me through the process. She was really welcoming and I appreciated her smile and laugh during the stress of moving. read more

As of November 5, 2023, there is a serious rat infestation at this facility. The manager at this facility is a very nice person, but I contacted the company's customer service, and they couldn't care less about the rat infestation. Do not rent here at all until the company addresses these awful conditions and does something about the problem or all your belongings will be ruined by rats. I only have tools and building materials in my unit, nothing to eat, but still the rats enjoyed themselves in my unit - urinating and dedicating over everything. read more

I had a really great experience with this public storage. They are really flexible and willing to help you figure out the best option especially being on a tight budget. The staff member Evelyn was such a wonderful person to work with. She walked me through the options and made great recommendations in resulting in to make a better choice and it help lower my monthly cost. Thanks Evelyn you're the best! read more

Evelyn was so helpful and easy to comunícate with her, l really recommend this location and invite you to have a great experience with Evelyn, one more time Thanks Evelyn for your help read more

I do not recommend you come here. They rent you a space for a discount but after you've been there about 5 months or so, they raise the rates. And they raise it a lot. Like about $70/month. Then after another 6 months they raise it again. They keep raising it until you have to move out of there. If you have to rent there, make sure it's only for a short period of time. read more

I recently rented two spaces Lisa is the sweetest ever very polite,patient helpful made my move in super smooth Thank you Lisa for all your help :) read more

Good and safe storage. Great size quality and good price. Best decision I have made renting this storage read more

Evelyn at public storage is awesome. This is the second time I have used them to store my classroom for the summer. She is always eager to help and makes things so easy. The storage facility is also very clean and located right off the freeway. read more

I changed my move in date without notifying PS. So, Lisa (PS Manager) contacted me to make sure everything was good. I applaud her checking in. My unit was clean and ready when arrived. I got into the facility with the app, no problem. During the actual move-in, PS staff checked in on me again. So far the experience has been excellent. --Bryant C. read more

Got a storage to place some personal things while relocating. Got some help from Evelyn and she's so resourceful with the information you need know. I highly recommend this location only because of her. read more

Evelyn, the manager is great . She watched out for my unit from day one. After I had moved in I had closed the the unit's door and placed my padlock on. Unknowingly I locked it incorrectly. The unit's door has a sliding latch with 3 holes. When I placed the lock on I put the lock on the open position. I failed to slide the latch first before putting on the lock. Fortunately, Evelyn was passing by on her cart and told me my door wasn't locked. I needed to slide the lock all the way over before putting on the lock. The crazy part of this story is I came back a couple of hours later and placed the lock on the wrong hole again. Fortunately again Evelyn was passing by in her cart and told me that I had placed the lock thru the wrong hole. I have some WD-40 and I'm going to spray it on the latch so it can slide better. Anyway, kudos to Evelyn. read more

Moved into a 10' x 10' space for a reasonable price. A few months later they jacked the price by 40% so will be moving out. I would be OK with a 10% or 15% increase due to inflation but 40%? Beware as this may be a common practice. read more

Loved working with the on-site manager Evelyn! She was attentive, supportive and very helpful during our on-site visit. We secured a unit within minutes with very little confusion. read more

If you are looking for an excellent storage facility I highly recommend public storage at 2011 Marina Blvd. in San Leandro California ! There is an employee named Evelyn That makes you feel right at home , she is both courteous and knowledgeable !! She was an immense help when it came to helping me decide what was the proper size storage unit and a great help with proper box sizes that I would need for dishes, televisions , pictures etc. !! she is a great asset to public storage !! Thank you so so much !! Every public storage should have an " Evelyn " read more

Public Storage - My boat dock - Self Storage Near Me - San Leandro, California

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Highly recommend Public Storage on Marina Blvd in San Leandro. The process to rent is on-line and it is extremely easy and seamless. They practice Contactless service and it works! They even have the app that opens the gate which provides a safety option so you don't have to touch the keypad for gate entry! Love it! Evelyn, the on-site contact is awesome, friendly and keeps the entire property the cleanest I've ever seen at any other public storage facility. If you need storage, this is the place to go to! read more

Evelyn gave us a tour around. We got the prices that we were looking for . completely satisfy by the customer service that Evelyn gave us...

This storage facility is 5-Star! . It is clean, safe and easily accessible. It offers a drive up keypad on both entrance and exit which is very convenient (so you don't have w to get out of your car to open the gate when you enter & exit). Evelyn is a wonderful storage host and keeps everything very clean. She's also readily available to answer any questions or assist in anyway. Highly recommend this facility if you're looking for storage in the area. read more

Evelyn at Public Storage on 2111 Marina Blvd completely made my experience as a first time customer easy and worry-free. I've been incredibly impressed with the quality of service and professionalism at this establishment and would not hesitate to recommend their services to anyone. Absolute class act. read more

I was very impressed with the online renting process and I went there in person and met Peggy. She was very positive and attentive. She showed me the garage and the entire place was nice and clean. I was not sure what to expect and I'm very very happy. I highly recommend anybody checking this out. Their app is wonderful to gain access into the property as well as exiting. read more

When I arrive, Evelyn delivers excellent customer service. She is so polite and has a warm welcoming presence! She's on top of it every time I need to pick up or drop off something. I would recommend anyone in this area to look into it if you're in need of a storage unit! read more

my first time to use your firm, have an excellent customer service. Evelyn was so helpful accommodate my needs and answer my questions as well. Great job Evelyn keep it up. read more

It was a good experience so far. I talked with Emmanuel about the property & the securities of the property. He reassured me. Hopefully I wont be there long because this is a temporary move. All & all it was good. read more

Very knowledgeable, helpful and friendly management (Evelyn) made things go quick and smooth. Can't ask for more.

Let me just say this women rite here is the best hands down!! Stress free, very welcoming and professional! If you need a good safe place to store your goods go to Evelyn!!!!!! read more

Front desk lady was very helpful and answered all questions asked, spoke very clear her name was Evelyn. Had a decent selection but prices were a little high for me at the moment. Place was clean and organized and well monitored security. Units were clean, dry, well lit, indoors and outdoors. read more

I visited this Public Storage (it used to be Shurgard Storage) the other day, and I have to say I left disappointed. 1st off, it's difficult to find when there are construction trucks blocking the entrance. No fault of theirs, mind you. But it is a small building that stands near the road. It didn't help that when I looked up a number to call, I was given the call center number, and the lady was too busy trying to get me to make a reservation through her (even telling me they wouldn't let me see anything if I just walked in) instead of giving me directions, though I told her I was currently driving around the block trying to find it. Again, no fault of this location, but a reflection of the entire business. This location is the smallest Public Storage sites I have ever seen and is all on one floor. Most units are outdoors (outside access), though they do have small hallways (step in, take one more step, and that's it) and inside (hallway access) units. But the real reason for the low rating and for my choosing not to use this facility? The smell. The stench of bug/rodent spray was so overwhelming that my friend who nerved up and walked INTO the (outside) unit couldn't stop coughing afterwards. You may not have to worry about pests (I would hope from the strength of the fumes), but I doubt you'd ever get that stench out of your belongings stored there. They don't get one star because I chose not to store here and didn't experience that part of the business. read more

I drove by this location after visiting the Alameda Public Storage location and getting a bad vibe from the staff at the Alameda location. I decided it was best that I didn't rent from there. Since it was on the way, I decided to stop off here at the San Leandro location and see what was available. Lucky for me, there was a rental unit in the size that I was looking for at a deep discount. Turns out it was even cheaper than the Alameda location that I was originally going to use. Even better, if I reserved the unit online, I'd save even more. SOLD! While it's only been a weekend since moving things here, so far things have been smooth. Evelyn and her staff have been helpful. I haven't noticed any bad smells and the grounds appear to be fairly kept up. I hopefully won't have any horror stories to share about my unit being broken into as another had. Maybe I should get a 2nd lock, just in case. read more

I was shopping around for the best price and found this place on accident! I didn't make a reservation online however, I got a really good deal. The best deal was the super friendly STAFF!!!! Evelyn in particular.,She was very detailed about the plan and made sure to go over the "fine" print of these things which can tend to be tedious. I don't just recommend this place for it's rate's but most of all for it's spectacular customer service. Thank you for all your help Evelyn read more

Carmen was very helpful and greeted us with a huge smile. The facilities were well maintained and their check-in system was efficient. Be sure to sign-up online first for a subsidized monthly rate. read more