The storage space was generally everything we expected. We had one issue with one freight elevator, but the staff went overboard to help out and we were not seriously blocked. They also made various tasks easy, such as learning how to access the facility and helping us accommodate our movers. Super friendly and very much appreciated. read more

Jamison was amazing! I signed up for storage at the Alameda Clement location which they told me that insurance was a requirement to rent a storage room.. so i went through with the process. I came to find out that was NOT the case. Insurance is OPTIONAL not a Requirement. I came to this location and explained my situation with Jamison and he easily helped me with my situation. His compassion, willingness to help and problem solve stood out to me. Also, this location is very clean. I definitely recommend him and this location. Thank you Jamison for all your help! Amazing employee! read more

Awesome service. Princess gave me a very clearly explanation about my unit and lease, I would recommend this storage they are always very clean and quite thank you extra space storage read more

I called as the "business owner" Emily S. suggested that I do. Turns out, she's likely a call center employee, not the business owner. Anyway, they will raise your rate in 3 months. This was confirmed via phone by Neil who I guess is the go to person for customer inquiries. DO NOT FALL FOR THE GOOD INTRO PRICE. THEY WILL FOR SURE RAISE YOUR RATE ASTRONOMICALLY IN 3 MONTHS. read more

Good place for storage even though I don't see why you need insurance! Too bad no bathroom when your putting stuff away

Very nice facility, clean and I felt safe there alone. The onsite staff member, Jamerson is very friendly, responsive and very patient as I had to extend my vacate date several times. If you're looking for a facility to store your items, long term or short term Extra Space Storage in San Leandro is highly recommended. read more

The manager Jamison is so nice and very helpful. Moving can be very stressful but the process was so easy thanks to the staff. The place is also always very clean. Would definitely recommend if I need storage again. read more

I got a small unit at 1st and then I saw princess. She helped me thru a very difficult process and guided me to a much better unit in a better location. We breezed thru the paperwork and i was out the door. Great experience. read more

Princess did an amazing job at assisting me wit cutting my lock off. She exhibited extreme poise and professionalism as she conducted her job. This was an amazing opportunity to be be able to have my needs addressed in such a timely manner. Shout out to Princess. read more

I recently inquired and rented a storage unit for some items. I originally reserved a smaller space and realized that I needed a larger space. Erin was very pleasant and nice and was able to accommodate my request right away. She was extremely professional, she made my transaction effortless. I highly recommend renting a space from this location on Washington Avenue in San Leandro. The customer service is awesome and they take pride in the work they do. read more

Extra Space Storage - Very clean and spacious storage unit. I totally feel safe to store my items. - Self Storage Near Me - San Leandro, California

Extra Space in San Leandro is an excellent place for storage. Clean, well lit buildings, and probably the best location for convenient gate access hours. Jameson is a pleasure to talk for any storage needs and provides top notch customer service. read more

Hey Jamison the Manager@14340 Washington is one great Guy that always goes over & beyond for his customers. I gotta tell you he helped me countless times an I don't know wat we would do at this site without him Please know he gives us his very Best Each & Every Day Mr. Damon Drew read more

Extra Space Storage - JAMISON IS THE MAN HERE - Self Storage Near Me - San Leandro, California

by far the worst costumer service by the gentlemen who is heavier set with glasses and the gentleman with long hair and glasses. Extremely rude miserable people working here. do not recommend read more

Jamison was very helpful with determining what locker we needed for our stuff and showed us a few options. the place was cleaner than the two other storage spots we checked out too, so that helped my hubby and me make our decision too. I recommend this extra storage space to anyone who cares about cleanliness and helpful staff. read more

Very professional and friendly with better prices and an overall higher level of quality.

Have had such a positive experience at the Washington location. Everyone I have interacted with has been really helpful namely Jameson has been incredibly helpful going above and beyond to assist any way he is able. read more

Nice clean facility! Great costumer service, really helpful and really made a fast and easy process.

Awesome customer service. Best storage place around. Good promotions. Jamison is very helpful and professional. Our favorite storage place by far. Thank you! read more

I received EXCELLENT customer service from Jamison today. We had an issue with our lock mechanism and Jamison quickly & efficiently addressed our concerns and stepped in to remedy the situation. We are very pleased with the location, team & service provided! Kudos!! read more

Me and my mom had a storage here for a few years and never had any complaints. The employees are friendly and the grounds are kept clean.

Great location and staff is beyond great!! Anna Maria Was there on my move in day. She was very informative and great! The grounds feel really safe and clean! Thank you for all your help!! read more

This a nice place Jamison was very professional. It's a good location easy access and open till 10pm.

The woman that helped me was very sweet, thorough and quick. I was in and out if there in 15 minutes. Price are fairly reasonable compared to other storage facilities. Grounds are very clean. read more

I just moved my unit out today this company is awesome. Anna is a great employee, made my whole move out process smooth and fast. Thanks so much again! read more

The whole process was super simple and the facility was very clean. The manager Jamison was sooo helpful and took his time to explain everything to me. Definitely would rent again read more

Jamison was extremely helpful. I have been calling other places in preparation for a future need of storage. Jamison took the time to answer all of my questions and did so in a friendly and professional manner. I will definitely be renting from here in the future. read more

I rented space at this facility for years. Just moved out. Want to say it is a very nice facility and the staff are very pleasant. I want to single out Jamison Morris. He is extremely professional and most pleasant young man. read more

I met maneger Jim other day he is friendly took time and show me offers . Very nice young guy! They don't force buy lock if we have already steady one place is clean and nice . I probably soon need this space for emergency moving reason I like to pick this spot . Highly recommended . read more

I am treated as a friend by the staff. They always remember my name. When I went online to buy the space they had the best prices. The office manager called me almost immediately to discuss my needs. I had to switch to a larger unit and they made it the easiest process with very minimal cost increase. Always helpful, always respectful and the place is immaculate. Integrity for honesty and communication are stellar. Thy even ask me how my business is doing! Every time! I have friends that have storage at other facilities and the people that run them are tweakers that steal stuff from the units. I am happy I found these guys at this place. It just wouldn't happen here. I would have given 5 stars but the weekend I was moving I left the facility 3 seconds past 10pm and got locked out until Monday when I could speak with someone in the office. That is the only bump in their road. read more

This extra space is probably the worst place you can rent storage space almost every three months without failure they raise the rates so if you want storage space that is short short term fine, but not if you want to rent a space for more than 6 months because they will continue to raise the rates and raise the rates I can hardly wait to get my stuff out of here. Unless you're storing something that is extremely valuable then I would not recommend this place to anyone, Because by the time you get your stuff out of here it will cost you more than what all this stuff is worth. read more

I am very happy that I found this location. Have reserved and taken over three large units. Very clean and neat with added alarm to every single unit. You won't be disappointed for sure! read more

I did have another storage facility that i was using, that was until I seen the newly opened Extra Space Storage as I drove down Washington Avenue. My husband and I stopped and went in and met with the manager whom was very friendly and helped us out. He showed us the unit, we got the drive-up unit outside. Their prices were a bit lower than the other but the facility itself was clean. Which is what I really liked. Thumbs up for the good work, great customer service, and nice clean safe storage. read more

Magda did a great job welcoming me and making sure to thoroughly explain all parts of the agreement and to ensure that I was completely satisfied with my visit. She even called me minutes after my online reservation to schedule a time to go in to view the property. Thanks, Magda! read more

Cool storage facility excellent customer service. Came in and talked to magda she was excellent and made me feel like I was leaving my possessions in good hands. I highly recommend this place for your storage needs read more

Jamison and Magda are the best!!!! Super friendly and knowledgable. The place is very clean, new, and secure!

It's brand new and clean. The pavement is even. The staff is very friendly. And they provide carts so that you don't have to lug all your heavy furniture to and fro your car. read more

Used them for a year and was really happy with them. I moved across country and needed to store a bunch of stuff so I reserved a unit ahead of time. When I showed up I realized quickly that the space I reserved wouldn't be large enough so I asked if it was possible to switch, they had no issue with that and found me an adequate space quickly and painlessly. Another user on here said that they were forced to buy insurance, I did not have a similar experience. This place was absolutely no pressure and the manager (I think he is the manager) was always really nice to me. Over the course of a year my rates were raised once but that is to be expected and it's not like they gouged me or anything. overall I was very pleased. read more

Rented here for 2 months. The manager and employee are very helpful and the facility is always clean. If I ever need storage again I will definitely be back. read more

If they have space, take it. Jamison, the manager is so sweet. From the moment I walked in the door he greeted me and made me feel welcomed. I came with my two kids and he was able to get me in and out wth no problem. I recommend this place to anyone. They have great prices and the place is so clean. I also met another employee when I was checking out the place and he greeted me right away. I didn't catch his name but he was great too. Anyways I'm glad I picked this place. My stuff is safe and I'm happy. read more

Great place with awesome deals! Maria (the person working) was very helpful. Best part? 10 minutes from start to finish. Can't put a price on time. read more