Rented a unit , asked for best deal. Roberta lead me to a unit and quickly signed me up. Sidenote:…read moreRoberta was very kind and friendly. There were a lot I didnt sign but we're completed. Her so best deal was not at all. 1st mos free was super but she told me its better to trade for 2nd month free. I didnt realize the bait n switch til today then spoke w spouse and he said I was at the wrong one and that doing 2nd month free was shady. I needed to go to where my other unit was...which she never mentioned seeing the other one or I would have never signed up at eastern Pkwy. I meant to be on 17 fleming island. Once w3 got it straight I canceled but guess what? Not in time my free month was 2nd mos so nothing to prorated. I wasted $$ by paying for 1st month. Lesson learned. Always do 1st most free do not let them switch it ! Also check all rates and discounts. I me tipped military but she didnt add it. I also ask for best rate and the helpful thing would've been size help and internet rate or to let mw know I had a unit but elsewhere. Thsrs where I needed to have my 2nd unit. So..I have a unit w spouse. I thought I was at the same one. Long story short. My error for going to the wrobg one. Her error for gouging me on the worst rate ever. I didnt realize how high it was, especially compared to all other locations locations. DO YOUR RESEARCH AND DONT TRUST EVERYONE. Off to review other places. So bummed

The price is very reasonable. And Roberta is such a help. She's the kind of person that you want as…read moreyour friend. Very kind and pleasant.

Ms Zaye is an Amazing Store Manager ; with Fabulous…read morePersonality and Very Helpful ; Ready To Give All informations that I Needed and Very Knowledgeable !!! She is an Asset to Cube Smart !!! Thank you for A Job WELL DONE !!!

We've been using CubeSmart for many years. When we moved to Florida we started renting a unit at…read morethis location. The team that was working there was amazing super friendly and accommodating. A few months ago new management took over and we've had nothing but issues. We have an outdoor storagespot for our trailer. The gate is always broken. The homeless sneak in all the time. The manager there whose name is Shell is the rudest woman I have ever met treats us like crap and cusses us out every time we see her. She has no managerial skills whatsoever. She is extremely confrontational. The general manager should seriously consider removing her. She is not the face that you want your customers to see. We will be moving our business to a different CubeSmart and I caution anyone who is thinking about using them for their storage needs to go to a different location. If

Great customer service. Judy answered all of my questions in a timely manner. Safe & convenient…read moreaccess.

If you want your storage cleaned out by theives and recieve no assistance from the staff, it is a…read moregreat place to loose your stuff.

Being three hours away when your child needs a tow is a parent's nightmare, but Beachside Towing…read moremade it an incredibly smooth process. Ray was professional, kind, and went out of his way to accommodate my son's schedule. The payment process was seamless and the pricing was very fair. If you have a student at Flagler College, keep this number on hand! I can't recommend them enough--Beachside is officially my first call for any future car emergencies in St Augustine!

Called you to give me a jump at Outback. Brought over a very underpowered jump battery the size of…read morea chocolate bar. Couldnt get it started. Was adiment that it "was the starter. It was definitely the starter that was bad." Proceeded to get your TOGO food Graciously said "No charge" Don't worry, I wouldn't have paid you anyway. Called an UBER back to my house. Got my truck. Drove back up. And what do you know... STARTER was fine! Car started right up with a jump. The ONLY reason I'm leaving 3 stars is bcuz you didn't charge. We would've fist fought (and I'd have won) before I paid you. Seemed more interested in getting your TOGO order than helping me. You don't know about automobiles, besides how to hook n book.

My mother and I have stored with this well run business for over a decade. There is a peace of mind…read morethat one has when coming here - its calm and very very very clean. Both LouAnn and Jimmy are like family and lead with kindness - they are able to ask any question about how the gate works to actually finding the unit it self - as there are many ways to get turned around within the storage structure itself - I look forward to stopping in just to say hi to them as they have always been a very consistent part of our family. Thank you Lee Anne / Jimmy - you run a great space to store with ease and that is appreciated.

Hello! I have been a customer (off and on) of this facility for 20 years. The Property managers…read more(LeeAnne and Jimmy) are first class! Our unit is inside and is kept cool, the areas so clean and good lighting! Carts are available to help move things if needed. I like that two areas (outside gate and outside the building) require codes to enter. That helps me keep my items safe. Thank you LeeAnne and Jimmy for all you do for us! Lisa H.

Met with Rob and i had a bad attitude going in. He was so non defensive and showed us our options…read moreand was so kind. What an asset the owners have with him. He took me from being a maybe to I want to be. Rob has been very help since we signed on. I would definitely recommend this place, service is great and it is a clean, organized facility

The most modern storage facility in the area. Great security. Very impressed, I highly recommend.read more

Convenient location. A quick and smooth transition during pickup and return of rental. Highly…read morerecommended and would return for future needs.

moving truck had roaches, we drove up the road and turned around and are still being charged $53.99…read moreand a $40 contract fee and $14 for gas non refundable

This is one of the nicest UHaul facilities I've been at coming from a devote uhauler who's lived…read morefrom one coast to the other and many places in between! The manager was friendly and helpful, my truck was ready and packed with all the things I needed (and requested) to make my move go easy! My only let down was the movers I selected and part of that was the person who helped me place my order. We just didn't have enough manpower to get the job done efficiently! Word of wisdom: go either your gut; 2 movers is not enough for a 4 bedroom house! But back to the best UHaul facility: I'll recommend this one every time!

This U-Haul facility has it ALL!!! Moving trucks, moving trailers, moving supplies, U-Box portable…read morestorage, and a staff I personally dealt with went above and beyond in accomplishing over the top customer service!!! They likely provide more services than I can think of or recall. I needed to rent a U-Box to move my daughter and granddaughter to St. Augustine from California. Taking care of the rental was a simple online task and the location of the business in this review was the closest to our home. We only had until a certain date to empty the U-Box or pay for a month of storage at this facility, which is an option for as long as you need to do so and it's less costly than renting a storage unit somewhere else or having it delivered to your driveway, which is also an option. I worked with the manager, Ryan, and he was very helpful, provided outstanding customer service and was fully understanding of our overall situation which is far too detailed to include herein. The only logical, and least costly option was to rent the 10' truck. Only one was available and it had just been returned when we arrived to empty the contents of the U-Box and load it onto the truck. However, after Ryan had checked the back of the 10' truck he told me that it was extremely dirty and offered us a 15' truck at the same price. That is likely something he didn't HAVE to do and could have just told us that all he could do was rent us a 15' truck for the extra $10.00 and I am very thankful to him for that. $10.00 isn't a fortune, but when you consider that you are required to return the truck full of gas, every little bit helps, especially in our current economic condition. Another associate, whose name I cannot recall, was kind enough to back the truck up a ramp to make it easier for us to load the truck from the U-Box without having to do it outside in the heat and humidity. It wasn't air conditioned, but it was out of the direct sunlight, so definitely a plus. By the time we loaded the truck and drove home with the contents, we were too exhausted to empty it so we waited until the following morning. That took some time and I became concerned that I might not make it back with the truck by the time it was due. I contacted Ryan and discussed the issue, and he was very understanding, in fact, he told me they would allow me extra time (within reason). It's not easy finding customer service of that level anymore and I was very thankful for his understanding. My bottom line; if you need any of the types of services offered by this facility, do yourself a favor and use it at this specific location. Everyone from start to finish was outstanding regarding all facets of customer service.