We used Chad Orr moving for both a local move to our storage units and then 2 weeks later a long…read moredistance move out of state. We were extremely happy with their service they fulfilled everything they promised me they would do. There were no surprise charges, the young men worked very hard and were very polite, respectful and professional. We had no damage items nor did we have any damage to walls or floors. We just couldn't be happier and we highly recommend this company.

I used Chad Orr Moving for an in-town move last week & am very pleased with the experience. It…read morestarted positively when I called a few weeks ago to get a quote & spoke directly with Chad. Their prices were very reasonable and I felt good about our discussion so I booked right then despite the fact that I planned to contact a couple more places (he was my 2nd call). The two movers who performed my move were friendly, efficient, and did a great job. I hope I'm not moving again any time soon, but I will happily use COM again if needed.

Update : July 9th : After re evaluating my claim they offered still less than half the value of my…read moreTV, which was damaged by them during the move. You could keep that money and invest on your employees' training who pack the natural flowers vase in a kitchen household box. I had a terrible experience with this moving company, and unfortunately, I am still dealing with the consequences more than two weeks later. On June 12, 2026, two movers arrived at 8:30 a.m. for my move. Shortly afterward, the company called and asked if they could send two additional movers to speed up the process. I trusted their recommendation and agreed. Around 2:00 p.m., I had to leave. Everything seemed to be going well until my wife, who was at our new home, called me after checking our security cameras. She noticed that two of the movers were standing around talking instead of working. Around the same time, my neighbor called to complain that the moving truck was blocking her driveway. I contacted the office, and they apologized. While these issues were frustrating, I considered them manageable. When the movers arrived at my new home, they asked me to pay before unloading, which I understood was their policy. They also informed me that I would be charged until 6:45 p.m. and that any unused time would be refunded if the job was completed earlier. The real problems began after the move was finished. One of the movers, who was professional and courteous throughout the day, informed me that my bed headboard had been damaged and showed me the damage. He also told me that the crew had finished one hour earlier than the time I was charged for. He called the office himself and advised me that I should receive a refund for one hour of labor for four movers ($240), plus an adjustment to the fuel charge, for a total refund of approximately $300. After the movers left, I immediately discovered that my brand-new 75-inch Samsung QLED TV had been severely damaged on the bottom-left corner. When I turned it on, half of the screen was black and unusable. This was a TV I had recently purchased so my family could enjoy watching the FIFA World Cup together. Today is June 27, 2026. More than 15 days after the move, I still have not received my final invoice, and I have not received the promised refund of approximately $300. I submitted a claim for both my damaged bed headboard and my TV. The settlement offer I received was not even enough to cover one-third of the TV's value. I did not accept or sign the settlement because I believe it is unfair and does not reflect the actual damage. I contacted customer service to dispute the settlement. After waiting on hold for nearly an hour, my call was disconnected. When I called back, I was told that my claim would be re-evaluated, but they made it clear that there was no guarantee the revised offer would be any closer to the actual value of my loss. The representative repeatedly told me that the settlement was based on the contract I signed, which compensates customers according to the weight of the damaged items rather than their actual value. My response was simple: I trusted this company. I trusted them when they asked to add two more movers to my job. I trusted them to handle my belongings with care. I never expected that they would damage my brand-new TV and then tell me that its value was determined by its weight. I also requested my invoice. I was transferred to another department, where I was told they were short-staffed and that my invoice would be sent the following day. That was over a week ago, and I still have not received it. More than two weeks after my move, I still don't have my invoice, I haven't received the promised refund, and my claim remains unresolved. This entire experience has completely broken my trust in this company. From the damaged property and broken promises to the lack of communication and poor customer service, I have spent more time chasing answers than enjoying my new home. Based on my experience, I don't recommend this company.

Disorganized and unreliable from start to finish…read more I clearly explained multiple times that this was not a full house move, only remaining items left by another company. That information was never documented, and I had to repeat it in every conversation, which caused ongoing confusion and an inaccurate estimate. I was told the movers would arrive sometime in the afternoon. Around 2:30, I texted for an ETA and was told they would call when they were 30 minutes out. Later, I was told their prior job ran long and that due to driver hour limits, they could only do part of the move. Shortly after, I was informed they were not coming at all due to a truck accident and would need to reschedule. No confirmed time was ever provided for the next day. Because I needed everything out by the 31st, I booked another company and attempted to cancel. I first texted my move contact and was told to call, but when I did, it was 5:42 PM and the office was already closed. I waited on hold for over 30 minutes and then sent a cancellation email. Only after I had already tried to cancel by phone and email did I receive a text saying they had everything ready for the morning, despite never giving me a confirmed arrival time. Poor communication, poor documentation, and inconsistent scheduling. I would not recommend.

Wonderful staff and great price for location. Anything over that bridge gets ridiculous. They set…read moreyou up with a nice starter package and have plenty of wheeled modes to get your stuff inside with as less trips as possible. 2 elevators to split up your time walking down halls. Super easy when it comes to the end of your contract or rather they day you show up and need to cancel! Will be lots of movement, but other movers are decent about creating space for you...I should say most, because it's not all. Would use them again and highly recommend.

Let me start by saying that MOVING AIN'T EASY. However, Atlantic Self Storage made it sooooo much…read moreeasier and made me feel confident that my belongings were secure and clean during our transition. I would highly recommend storing your items with Atlantic Self Storage. The owners were wonderfully responsive and worked with me to keep my stress of moving at ease. I can't thank them enough for everything they did. Consider them for your next storage adventure as I won't be going anywhere else but here.

So no one actually likes moving, switching storage units, etc. Why? Because it's a hassle. You have…read moreto get someone to help you (if you have a ton of stuff), you need to research storage unit companies, prices, accessibility, etc. It's a lot of work and to be quite frank, who has time for it? After having to schlep halfway around Jacksonville to my old unit, I thought it was a good time to switch units, oh and my better half was sick of all my miscellaneous items taking up space in our garage, so I did some research, found a unit closer to the house and even better: cheaper than my current unit. We decided to drive ourselves nuts and emptied my old unit and moved to a new unit. We arrived at this location after emptying the old unit. I let the guys at the desk (Chris and I believe Michael) that I reserved a unit online for $25. They quickly pulled up my reservation and the manager showed me the unit to make sure I still wanted it. After looking at it, I was hoping it would have had a wider door like the other units that size. He decided to switch me units for the same agreed price of $99 per month, plus got me one on the lower floor and closer to the elevator...can we say great deal?!?!? The manager said that Michael could set me up with my unit and get the paperwork rolling, and he said my husband could start loading up the new unit. Can we say this was a great deal. I got to do paperwork and my husband had to move (sorry hubby). Michael went through the paperwork, went over the insurance, etc. I signed everything and was done in about 20 minutes. After I was given directions, I was also given a lock with two keys, Dryrid to hang in my unit, a light to hang in my unit, and some plastic tarping (all included in the price of the unit). Pros: -Helpful staff -Cheaper prices -Climate controlled units -Free items upon signing a contract Cons: -My poor husband has had to move more stuff in the last few months. Tips: If you don't get a unit you like or fits your needs, it never hurts to ask management if there's a different one available.

I had a $1000 trailer stolen and these people will not help to try to recover it in any way. They…read morewill nor even give the video footage, they simply told me "sorry". They are horrible people and do not watch your property nor try to help when they fail to keep it secure. ​ UPDATE: I want to say that Jeremy was absolutely great in finding who stole my trailer and getting it back to me. The first lady thatbi spoke with was completely useless but Jeremy really stepped up and got it done.

BEWARE!!! Dont trust them!!! I used their services and they took my money and wouldnt refund it!…read moreThe guys name is Keith and he is not to be TRUSTED! Stay as far away from them as you can! Use someone else! They are absolute trash

Quick and dirty: This is a convenient location for most all of your basic mailing and shipping…read moreneeds during the week without paying big box prices. We are selling our house out of state and opted to do a mail-away closing. I wanted a receipt because of the time time sensitivity and importance of the documents so, I found myself in need of a FedEx store. I wasn't aware of a location near me but after a quick online search found Quik Pack, which is an authorized FedEx location. When I went in, the place was very clean and spacious. It was under 3 miles away so I headed there! When I arrived, it was a little hard to find because there are no outward hanging signs but I found the store after driving about midway down the plaza because of the door lettering. There was plenty of parking. It was very clean and smelled great! There were plenty of envelopes for me to choose from and the owner was extremely helpful. He walked me through my options and made a suggestion on what would work best for me. We had a really good conversation. I got a receipt and term firmed my package was delivered I expected. Drop boxes are great when time and delivery confirmation aren't as critical but it was great to know that I have a store close to me with great customer service that I can now go to.

Horrible they never come on time! The employees are rude mean and rude and disrespectful!read more

If anyone has tried to talk to a live person at FedEx I would appreciate getting the contact…read moreinformation. It is impossible to get to a live person regarding a claim. I'm sure that it's because they don't want to talk to actual people about the absolutely horrible service they provide. I filed a claim in September, followed up on it about a month later only to be told that it was delayed because they were still looking for the package. Needless to say I was extremely upset. I was finally able to get to someone who promised me that they would escalate my inquiry. That was two months ago and I have not heard from them. I tried to contact them today only to get a total run around. Their automated system said that the claim was denied although I haven't received any communication from FedEx whatsoever. No matter what I try I am unable to get to a live person. The claim was for one box out a five piece shipment. The five boxes made up one total item that I was returning. Because one box didn't make it I couldn't receive a refund for the return of the item. Now I am out not only the cost of the item (the return window closed) and the cost of shipping an item that never made it!! How does that seem reasonable? If I could rate FedEx lower than not good I would do it in a heartbeat

Called to book these guys. Confirmed my self a week out. Then confirmed my self again two days out…read more Time to move and no show no call. Voicemail full. Absolute joke. Save your self time and delete these ppl from being on your list.

3 young men arrived on time. Wrapped all the furniture very well. Nothing broken & did not complain…read morewhen we asked them to move some furniture twice. Friendly, professional & reasonable. Would definitely recommend!

This new facility is super nice and clean. Efficient with the lock system they use. The staff is…read morevery friendly and helpful. I couldn't ask for better value or customer service experience.

From the owner: Bridgeview Self Storage West in Yulee, FL offers secure, clean storage with climate-controlled and…read moredrive-up units, 24/7 video surveillance, electronic gate access, packing supplies, U-Haul rentals, and online bill payment.

This location had a few trucks available. It's first come basis with no reservations…read more We just needed to move a few things into storage so we got a 15 foot truck. We took pics of all the damage on the truck and the mileage before we left the lot. The truck was clean inside. You get charged mileage when you use the truck locally. This location has outdoor storage units behind the office. It looked pretty secure. I saw people using a code to get through the gate. Check your bill before you leave. The mileage was wrong on ours. We are still waiting for a credit.

2021 Bone Head Business of the Year... U-Haul (4524 US Hwy 1, St Augustine)! I called to rent a…read moresmall trailer with ramp and spoke with "Gary". He said he has two, but because he was closed, I could pick up in the morning at 9 a.m. At 8:45 a.m. I called and again spoke with "Gary" (he answered on his cell phone). He said he would be in at 9:20 a.m. At 9:35a.m. he arrives and opens. It was raining, but not heavy. I told him I needed to rent the small trailer. He said he couldn't rent it, saying, "I'm sorry it's raining. I don't make enough on those". (BRILLIANT!). When asked if he was serious, he said he was. I said, you just don't want to get wet, right? He said, right. I asked if he knew I was the one he talked to this morning, he said he did but didn't know it was raining. I asked if he was the owner, he said he was. I went directly to Home Depot (Durbin Park) and they were very happy to rent in the rain.