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    Publix

    2.9 (7 reviews)
    ModerateGrocery

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    Publix Super Market - Tyrone

    Publix Super Market - Tyrone

    3.8
    (22 reviews)
    4.8 mi
    $$

    I had the best experience at this publix Sunday . I was walking by the seafood counter when I heard…read moreSean talking to a regular customer about crab legs and how to prepare them . He spoke so delightfully about the crab legs and the lobster tails were on sale . I as only there to pick up broth for a soup I was making. I wanted crab legs and lobster tails after hearing Sean talk so favorably about them. I was a bit intimidated because I had only bought both a few times and wasn't quite sure how to prepare them. He must've noticed my reluctance because he softly guided through my purchase and suggested a few selections and provided me with the knowledge on how to prepare them and he selected a great wine to accompany my selection. There was a beautiful woman who was also ordering crab legs. I was stunned by her beauty. I gave him my card and asked that the next time he saw her to give her my number . He said " you've got 3 minutes to your crab legs are ready . " I walked up front and found her checking out. I told her how beautiful I thought she was and gave her my card. I hope she calls but Sean gave me the best customer service I've experienced in quite some time. I enjoyed my newly found dinner and soup for two days and i will continue to shop at that publix forever. Andre with infinitiofSouth Atlanta

    Only posting to prevent my mistake from happening to you. Ordered a specialty cake one week ahead…read moreof time. The next day, I realized I made a mistake in the wording on the cake so I called and spoke to a bakery associate. She took down the new information stating she would make the changes and take care of it. At pick up, the cake was already boxed. Being Publix, I didn't feel the need to look at it. I was sure it was perfect. Well, the employee encouraged me to at least open the top to make sure it's the right cake. So glad I did! That's when I realized a key component of the cake was missing. Thankfully, there was someone in the bakery who could fix the issue. However, that evening when I completely unboxed the cake for the party, I realized the other issues. 1. The error I made and called in to correct, wasn't. 2. The bottom part of the cake was not all as it was supposed to be. The cake I ordered was multi colored with different piping and details. Mine was just all the same frosting and color. 3. The cake itself had flaws throughout the 2 tiers and 4. The board the cake was sitting on was smeared with chocolate frosting that looked like someone tried to wipe off but then gave up. The cake I ordered was $89.99. I gladly paid that price because of the cute details which made the cake. All of which were left off or poorly executed. I did return to Publix the next day with pictures. The Bakery Manager quickly acknowledged the poor execution of what I ordered and offered a full refund. I didn't feel right about a full refund because we still ate and enjoyed the cake. We agreed to half. So moral of the story....PLEASE take the cake completely out of the box before leaving the bakery. No matter how big of a pain it seems to be. And, I would probably pick up a day sooner than needed to have time to fix any issues.

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    Publix Super Market - Tyrone
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    Publix - grocery - Updated June 2026

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