Today I wanted to make homemade pizzas! I went to Kroger for pizza dough and checked the deli area and the surrounding refrigerator cases to find the dough. To my surprise there was none! I asked someone and they said they had dough, but it was frozen! It would take all day to thaw and I didn't have that kind of time. This wasn't my first time looking for pizza dough at Kroger and was again disappointed that the only dough they had was frozen. I guess I will be stopping at Publix next time. read more

Terrible experience prices are high and they expect you to do all the work because they don't pay for cashiers this used to be my favorite It's my least favorite now no longer open 24 hours just terrible. read more

Bakery department lacks selection! For gods sake, up date your WiFi . There are some of us who don't like to follow the wife around, we prefer to grab a coffee and play on our phones! read more

Big big store almost the size of Costco. They have a huge wine area, a nice bakery, big produce area with lots of variety. Bottom line this is a one stop store for all your grocery needs read more

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I enjoy shopping in Kroger, this location needs more cashiers, the wait can be a while and waiting behind people with full carts and only a couple of cashiers is not very fun. read more

It's irritating to go shopping and need help with self checkout and the employee, Nicole, is on her phone the entire time.

Terrible service. Cash register breakdown only 1 lane open and the guy left and then came back 5 minutes later with a team to try to fix it. Took 1 hour just to check out because of how bad this place is! Do NOT get your groceries here this place is horrible 1/100 would not recommend do not come here. read more

This store never has any cashiers, when they do they are rude and not helpful. Apparently it is this store's policy to have their cashiers not take your shopper card to swipe it. They are now making you do it yourself. I called corporate, and this is not Kroger policy. I think this store has management problems from the top down. Publix is now my favorite store. The cashier also forgot my gift card purchase. read more

The store is a black hole when you walk in. your phone loses its signal, the wi fi they say they have doesn't work. You can't call to ask your wife if you're getting the correct item, or if they're out what do I do next. I can't even text out...I'm pretty sure Kroger is intentionally sabotaging marriages and relationships. we will make the wrong selection only to be chastised when we arrive home with the wrong items, horrible substitutions and an argument that will linger in my wife's mind for eternity . "Remember last time you got the wrong ice cream! Don't mess up again or it's your a$$." Kroger at crosstown is tearing the community apart 1 marriage and 1 bad grocery store decision at a time. Idk how they can block every cell phone signal and provide fake wi fi that doesn't work at all. Communication during these life decisions of whether I will stay married over the correct pickle selection of spears, dill, sandwich slices or chips. Is too much. The anxiety and stress at this grocery store causes me great distress that is more than I can take. I hear Publix has wi fi and they hand out Prozac. Might go there and be bankrupt after only buying 6 items. At least I can contact my wife for assistance and stay married. read more

Unbelievable... I visited this store at 8a to buy a money order. When I approached customer service the que line poles /straps were against the counter prohibiting actually walking up to the counter. There were 2 employees talking behind the counter. When I asked if they were open the female customer service person replied " no, we're closed" I said your closed? She said" yes, we're closed for the day" I responded "so I can't buy a money order?" ...., she replied "no" Why have a store open with employees at the customer service desk if you're closed for the day. I guess Publix just gained a new customer. BTW I'm in the Crosstown location almost every day, since the store opened. Customer service certainly is not their forte. read more

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Crazy at this Kroger tonight. No lines open. Only one of the two self serve lines open. Look at the line to self checkout. Why don't they hire some more people? Also most carts in the parking lot instead of inside the store. This store gets a thumbs DOWN from me read more

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Of the two Krogers in PTC, I generally prefer this location. The primary reason is size. This is a newer location and they had a larger footprint within the plaza. Most of the Krogers that I've seen built in the last 10 years are more on this scale. They have the space to still leave wide aisles and have a lot of inventory. Unfortunately, the longer drive here generally means I'm shopping at the other location. The only remotely negative thing I've experienced is a higher-than-normal percentage of older shoppers with tons of coupons or issues using the self check-out. That sounds a bit like a stereotype, I know. Maybe it was just bad luck on my initial few visits, as I haven't noted it as much lately. read more

Although it's convenient and the prices compared to other stores are better, the customer service is horrible. They never have enough registers opened. I was there to shop for Thanksgiving and there was only two registers open And a huge lines. I don't get why they never have enough help. read more

Just moved here from Cincinnati. Kroger being based in Cincy, I was excited to have one close to me. It's pretty on the outside and clean but that's about it haha! The sweet lady in the balloon and flower area is the nicest employee I've interacted with so far. When your 7 year old daughter says everyone there is grumpy and nasty and calls it the grumpy Kroger, it's definitely a problem. The cashiers hate being their and it shows. This Kroger needs a boost in attitude. I miss my Ohio marketplace Kroger so much! Publix is awesome! Truly care about you and my kids, so friendly and willing to help. This Kroger is my last resort read more

I go here every day of the week it's all worth it the food it great and the self care stuff is wonderful

Yikes, the customer service here is nonexistent. There is always a very passive-aggressive older woman with short grey hair working at the self checkout during the night time when it is the busiest. I don't know why she's working with customers, let alone during a time when there are huge lines because if you need her help, she is very unfriendly about it and passive-aggressive in general. I never run into these problems at other Kroger locations or at Publix. I was a frequent customer here and have never had a good experience with her in particular or any of the people at the gas station here. Also, watch out because this location sometimes keeps expired foods. I bought a loaf of supposedly fresh bakery bread here once and it was COMPLETELY filled with mold. Stay away from this location at all costs and go to the one across town of you can. It's a shame because this one is so close to home, but I'm really tired of having a stressful shopping experience whenever I am here. read more

This grocery store is big but their prices are very reasonable. This is especially true of shrimp which the gladly cook free of charge. We also love shopping at the pharmacy. Our doctor checks prices and Kroger is almost always the lowest priced. The fresh flowers are fresh, and the florist is helpful. The only thing I hate is that they don't carry Land of Lakes whipped cream without sugar. For that matter none of their whipped cream in a can is real. You have to go to Publix or Fresh Market for that. read more

Everyone who lives in peachtree city is entitled and upper middle class (fake rich) so they think they should get paid to bag their own groceries unlike us regular peasants. ITS KROGER! What do you expect??? read more

This location has improved since it was expanded a couple of months ago. I mainly go there when I need both groceries and gas and have plenty of time. It's expanded so much that a quick trip for a few items isn't easy, but on the other hand, it does have more options and a good amount of aisle room. Other bonus is the Starbucks is full service with the full menu available. Also has its own access/exit door. read more

Kroger - Front of store a few months after the expansion - Grocery Near Me - Peachtree City, Georgia

This Kroger is among the worst managed grocery stores I have ever visited. My visit today was over the top. Many of the items I purchased were water logged. Yes. You heard me correctly. Water logged. The egg cartons were nearly falling apart as though they had been soaked. Same with the yogurt 6 pack boxes and even the ivory soap. If this weren't bad enough, the store was unkempt and the employees were... Well, rude would have been a step up. At least if they were rude, they would have paid attention to me. I wasn't greeted at the check out register, nor was I thanked. No, I listened to the checker and the "courtesy clerk" discuss the classes they were taking this semester in high school. It's amazing to me Kroger is still in business. The business is NOT what Kroger used to be. Goodbye Kroger, hello Publix! read more

I would give them zero stars if I could. Halfway thru our weekly shopping became aware they had no cashiers. They had called-in. So when ready to check out with a full cart had to get in very long u-scan line. NO MANAGERS TO BE SEEN!!! Sad managers just hide and leave customers hanging. read more

The one star reviews are true. I recently moved here from California. Yes, I know. A lot of people aren't thrilled with Californians moving to the community (I've been told many times), but give us a chance! Anyhow, had to go to the self-checkout because as usual, there was one lane with a cashier open and a long line. I was purchasing wine so had to have my ID scanned. The self-checkout cashier took one look at my ID and said "A lot of you moving here from California." She said this in a snarky tone and an eye roll. I responded with a smile and said "yes, but I'm one of the good ones!" Her response was "long as y'all leave your politics there." I was so shocked I just left without saying anything. You might laugh. I get it. But for someone who just moved here with her family and is feeling homesick, it was just a crappy thing to say. Funny enough, I made a new friend here and THE SAME WOMAN SAID THE SAME THING TO HER! She reported it to corporate. I haven't yet but I might. I see that woman in there all the time and avoid her like the plague because she makes me uncomfortable. Anyhow, wouldn't recommend this place. She's not the only grumpy cashier. I only go out of convenience. read more

Kroger really needs to have more CASHIERS!! Especially on the weekends. I just went in for 8 items (before 10:00am because I hate shopping on the weekends) and the self checkout lines were LONG. People with full baskets were in the self checkout line because there was ONLY ONE cashier!! It took me 30 minutes to just check out. That is not an exaggeration. Get your act together Kroger! Its a Saturday!! read more

It's unfortunate that an individual can't get online in the store to clip coupons. They have certainly lost business from me because of that

The staff at PTC Kroger stand around talking and socializing but never ask if they can help you. Customer service is a joke. The shopping cart area is dirty. The lady who works in the floral dept is rude and doesn't look up so she won't have to help anyone. The deli is disgusting. I made the mistake of buying some items from there -- get this... one of the items was " fresh made pizza". My 14 yo's fav food. He wouldn't even eat it if that tells you anything. Produce?? I've had to take produce back at least four or five times. I'm am very close to this store but will not go there anymore! read more

What I don't get is with all these bad reviews why the Manager doesn't do something ?? Right?! It's just a joke. Rotten food, no customer service, and the worst Starbucks in Fayette County. I dont go here anymore. read more

This Kroger has the slowest and most frustrating checkout process imaginable. If you have lots of time to burn, go to this poorly managed store. You'll have plenty of time to read a copy of People Magazine in the checkout line because it is always backed up and slow moving. Typically, only one checkout line is opened and staffed no matter what time of day. Customer service is horrid. Manager is never anywhere to be seen and teenagers working there act like have no adult supervision... because they don't! Avoid this Kroger and go a little farther down Joel Cowan Pkwy to the Publix instead. If you decide to shop at this Kroger anyway, good luck... and please don't say that you weren't warned...! read more

I have been shopping with Kroger stores for over 20 years and this store needs a lot of help. I understand the store is under a complete renovation and I can deal with items moving around the store. However, selling rotten meats and vegetables is unacceptable. Over the last month I have arrived home and started cooking only to realize that what I had just purchased was inedible. I have been able to return the more expensive items but really didn't want to waste my time returning lettuce that was rotten in the middle when I started making a salad. Needless to say, I am not sure how much more I can stomach with this store. read more

This is the best Kroger I've shopped at and I have shopped at several stores in the metro Atlanta area. The renovation has made the store three times the original size with a larger variety of products. I have always received great customer service. I never had any problems returning anything I have purchased from this store. The Crosstown Kroger is one of the best grocery stores in PTC. I have been shopping at this store for 26 years. read more

We love this Kroger! It's big and clean and has many more options than other Krogers in Georgia. The pharmacy in particular is full of polite, friendly, helpful workers. The one star reviews below are inaccurate and sad. I have never had any issues with this store. Produce has been fresh; no need to return any items. While it is not as fancy as Whole Foods or Fresh Market, it offers good quality food at fair prices. read more

My family recently moved to PTC and I have to be honest and say I was not a fan of Kroger before we moved. My past experience with Kroger had not been good. However this store has a great selection, it has always been clean, and all the staff I have interacted with have been friendly. My only issue is that if you go after 8pm there is only one register open and then self check out. I am not a fan of self check out and I wish they would keep additional registers open late since it is a 24-hour Kroger. read more

I love this Krogers. The store is very big, clean and has everything you need. The employees are always nice and helpful.

This store has become Huge. It now the size of a Walmart. I love the selection. Almost anything you can imagine is there. Thank god for self checkout, because the customer service is lacking totally. read more

I always get attitude from the people inside the store so I don't usually go inside anymore, but I have still been buying my gas there since it is conveniently located for me. However that all ends today because the girl working in the little gas station kiosk decided it would be hilarious if she kept turning my pump off while I was pumping gas. WTF, seriously Kroger? read more

I have been shopping in this Kroger a couple of times a week for the last 18 years. Certain things have been very consistent. Poor customer service, poor store cleanliness, old looking produce and always a line if you want to use one of the full service checkouts. I know they have been working on improving the last problem but they still can't seem to get it right. Managers need to understand that having all the self checkout and the 15 items or less lanes open with only 1 full service lane open still causes people to have to wait. Open more of the unrestricted full service lanes. I don't wait 5-10 minutes to start my checkout at Publix..figure it out. That being said I do think Kroger has great dairy products and reasonable prices on everything else which keeps me coming in. I also think the Pharmacy contrary to the rest of the store has great customer service. Also a few employees in the meat section are also very nice and helpful. People working the customer service desk have always exhibited an apathetic attitude almost every time I have gone to them about anything. The new remodel of the store won't change the things that currently make it an unpleasant place to shop. Please make some meaningful changes regarding the shopping experience you provide and maybe more people would shop in your store. read more

This is the worst kroger store I have been as with the worst manager team. I had to return some items I bought a few days ago and the lady was reluctant to endorse their company policy and called their manager. To my surprise he refused to let me return against their store policy. It makes feel they run a family business. No good read more

Worst Kroger I have ever been to. I have never had a problem with Kroger until I encountered this store. Have been there sporadically over the past few years and every time we go there is some problem. They once sold us spoiled chicken and upon returning it they said that hundreds of people returned chicken because a refrigerator went bad. Many times we have gotten milk home to find it leaked in the car. Customer service is horrible. Every time we go there the baggers smash bread or something. They are handicapped but there is not enough supervision for them. They put the bread or eggs in first and then put heavy item on top. When we try to bag ourself they get mad and raise their voice at you. read more

The taco bowl was open 10 minutes late. I was here early and the person was so slow and had a bad attitude. Place sucks. Reputation was accurate from what I've heard so far. read more

The Kroger store is great, however, if you use clicklist be sure to check your account. My accout has had 2 fradulent charges and the manager said they have no access to it. Call the Kroger finance department and that line says due to high volume of calls cannot take your call at this time. read more

This is the worst store ever. I went in to grab bake chicken last week , well i get home half of it is still raw ( Red inside ) I just toss it out .Today i am there at Target decided to get salads and try baked chicken again same thing , I called the store Mr. Hask wasn't in spoke to assistant and he stated " Well it must be just your chicken under cooked because we have sold plenty today " My point is that wasn't the proper answer he should have came with a better apologetic response. I will no longer go to this store . read more