BOMB deli department! This location has the nicest staff and truly cares about their work and what they do. Came here to get a sub for our beach day and it was carefully prepared and delivered with a smile. Mouth salivates as I watch them spread mayo and mustard on those buns and so excited to enjoy my spicy falafel whole wheat sub as the sun sizzles my skin and sand digs my toes at the beach. read more

Although I miss "my store" on Placida and 776, I like this Cape Haze Store because of the staff and the size. There is the same variety of the foods we love and the store is always clean with helpful staff. Recently, as I was checking out, the cashier told me that one of my food choices was "buy one get one free" and if I wanted the free one the bagger would get it for me--which he gladly did, and faster than I could have done. Also, the Meat Dept Manager was very helpful with my order for our New Year's Eve party . read more

Absolutely outrageous!!! Line backed up to 1 hour wait. Making my order, and they said what about this order, which was mine!!! And they said, leave it be. Customer service horrible. Food was ok. Ambiance was okay. read more

Nice store and just like every other Publix great costumer service and good prices. Love there selection and clean stores. read more

Awesome deli! Good customer service Fast check out lines Fair prices Placida Publix out on Cape Haze read more

The older staff look at you strangely and judgmentally. They work too slow on the cash registers to be looking at customers with disgrace, but it's good that they're working to keep their elderly minds sharp. Everyone else in their departments are avoidant and unwelcoming, but they sure do a good job keeping the store stocked, organized and ready. read more

I've been shopping at this particular Publix for 10 years. Publix in general has an excellent customer first culture. This particular store seems to only get better with time. Each associate here is willing to help with anything you need. I'm so looking forward to opening of the new pharmacy. I'm hopeful that the same level of customer service of the grocery will be realized at the pharmacy. Kudos Publix ! read more

Lovely grocery store. It has a good selection, prices are high but not absurd, and the area is well-maintained. It's hard for a grocery store to differentiate, but this Publix is a good one read more

It was okay, I live in Illinois and am spoiled by our grocery store. Service was good . I thought this store was nice clean but nothing that great. read more

Need to be off your head to shop for groceries here. Price gouging at its very worst. There is no way inflation or supply chain bottlenecks can be used as justification for prices in this store! If they wanted to sneak an 8-10% on prices I'm sure I may not have noticed. But they seem to be adding multiples to many basic food items. Eggs, milk, bread, etc., totally extortionate!!! Same for ham, cheese, fruit. It's off the scales. And these products are absolutely no better than what you'll find in any other supermarket. Someone in Pricing at Publix has lost it! read more

Publix all around here is losing their friendly factor. The cashiers barely say Hi, they rarely ever tell you your total and oy say thanks after they can tell you are not happy with the service. Only the produce clerks and sushi clerks and teen baggers seem happy to be there. read more

Shout out to Brenda and Cathy - today I was in the embarrassing situation of not having enough funds in my account to pay for my groceries. And I was on the express line - instead of making me feel small, these two gracious ladies facilitated my check out while I called my husband, the bank and got this mess cleared up. They joked with me and made me feel ok while waiting and I can't thank them and this always welcoming and Covid-conscious store enough for their professionalism and good will. A really great, well stocked store. And their bakery, produce, meat, fish and deli counter are first rate and always clean and staffed with the friendliest and most knowledgeable staff. Kudos and again, sincerest thanks! read more

This Publix was a great experience! I went with my friends--a common trope to these reviews, it seems--and we bought food for our stay at a nearby beach house. The customer service was great; all workers were very friendly and cooperative. I am overjoyed by the food I bought too, and the options were great. Variety is always a noteworthy thing at any grocery store. At checkout, one of my friends didn't have enough money to pay for her groceries, and this kind couple offered to pay for her. I love chivalry! All in all, it was a great experience at this Publix. read more

I'm usually a big fan of the Publix company. However this is the first time I've encountered a bad experience as a customer in a Publix location. While waiting to be helped at customer service it seemed the customer service manager had more priority of a personal call while I was waiting in line. Very unprofessional from a customer stand point. All the employees I encountered while shopping were pleasant and eager to help! Just unfortunate for someone with a management name tag to have soured my visit. I can't remember the young mans name but he had brown hair accompanied by a very large attitude! read more

This is a smaller Publix close to Boca Grande! I'd imagine if you don't want to shop on the island at Hudson's then this is your closest option. It has everything you will need including the usual bakery, deli, fish and meat and frozen section, and non perishables! It is clean organized and everyone is so helpful without a doubt! If you also need to grab stuff to use on the beach, it is there! read more

I live next to a Publix up in Orlando and I absolutely LOVE going in there because of the sweet workers and all the treats they sell. Stepping foot into this particular Publix I thought it would be a similar experience. I was completely wrong. If I could, I would rate this Publix 0 stars. Probably the most racist place I've stepped foot in all of Florida. Walked in there, got all my stuff and was waiting to check out. The lady helping out at the register I was standing at signaled me to move on over to the customer service line since the woman over on that side was not helping anybody. I was super grateful the lady at the register I THOUGHT was trying to help me check out quicker. I rolled my cart over to the customer service side with about 15 things to check out and the lady there started yelling at me saying it was too much stuff. I quietly went back to where I was originally standing. The lady who sent me over there in the first place seemed frazzled too but just shook it off. A couple minutes went by, a middle aged Caucasian man rolled his cart over to customer service and she started checking his completely full cart out no problem. I get being a young Asian girl may be a crime to some people but let's not play that game at a grocery store especially Publix where EVERYONE is just trying to buy some food to survive. This is definitely the WORST Publix I have been to. read more

A very nice Publix. Not as shiny new as the on Dearborn & McCall but still a gem. Every employee I have met has been terrific and seem happy in their work. The store seems to have more of what I want than the Sweetbay across the street (although I shop there too). Great bakery french bread but get there early, always sold out by 5 pm. read more

I went to this store for the first time after arriving in Florida and I could not get over how great the people that worked there are. Friendly and helpful. I asked the person behind the counter where I could find a razor and she came from behind the counter and took me there and then asked if I needed any thing else with a smile. That was way different than getting the Michigan eye roll when you ask for help. This will continue to have my business. I thank you for going the extra mile. read more