It was my first time ordering through the CVS Health app for pick up at this location since moving…read moreto the area. I was promptly greeted by each employee that I walked by. Retrieving my online order was seamless. I even had time to grab a couple more items to take advantage of the 30% off perk I snagged by being a CVS member. The store was organized and clean. When I arrived home I noticed whomever fulfilled my online order included complimentary Haribo Goldbears and a CVS sticker. What a kind gesture! It certainly left an impression on me.

This CVS pharmacy is a joke. Everytime I come here there is a problem or miscommunication. Abraham…read morewho just stands around looking like a lost chicken has no idea what to do other than ask your birthday over and over and over again. At this point I'm expecting a damn birthday card from him when it comes around. Calls and confirms my prescriptions are ready then I get here for the 3rd time in a row and of course they have no clue what happened to it. More time and gas wasted. 10 people back there and the line full of nothing getting handled. Great job CVS

This is a review specifically regarding COVID vaccinations. This CVS is pretty busy with drive-thru…read moreCOVID testing and COVID vaccinations as well as their other business but they appear to have everything running seamlessly. I booked my appointment online. It was pretty simple to use but for some reason it couldn't find my insurance information. Nonetheless, I was able to book my appointment. There were a lot of appointments available as well just none in Brandon. The website shows you which cities have availability, so I advise being flexible if no COVID appoints are available in your city or town. Luckily, this location is only 15-20 mins away from Brandon. When I arrived, there is signage everyone instructing you what to do. If you have COVID testing, stay in your car and drive to the pharmacy. If you have a COVID vaccination appointment, go inside the store. You have to check-in on the text message link they send you just prior to your appointment. Then they give you your vaccination card and direct you to a certain portion of the store. I wore short sleeves and had drunk the 16 ounces of water that was mentioned in my appointment confirmation email. I sat down in the chair and probably within 2-3 minutes the shot was over. The lady who did the injection was personable and kind and even tried to chat through the short experience. I know this can be nice for people who don't like needles or getting shots as it's sort of a distraction. Then you move on to the chairs they have lined up down one aisle and you wait for 15 minutes. There was a staff member walking the aisle just to make sure you were doing okay and didn't have a reaction. Then you take you vaccination card and coupon for 20% off a purchase and "I got vaccinated" sticker and leave. It's very simple and easy. I just wish they had appointments closer to my house. I also thought that there was too much signage. Signs stuck in the grass, signs on the front door, signs taped to the columns in front of the store and the light poles. Too much signage can sometimes be confusing.

Went there to pick up my wife medication from the drive thru told the pharmacist which medicine I…read moreneeded she proceeded to not listen and get it wrong and charged my card for the wrong medicine. After getting her attention again I told her of the mistake she asked for my id never said another world to me gave m the medication and ran off again with no discussion of a refund or what the next steps were she threw the receipt in the trash and had to pick it out and give it to me after I had to call her over just to ask what was done. Then she had the audacity to tell me I should have told her I wanted cash back I explained to her she didn't give me a chance she just asked for my id and hung up the phone so she couldn't hear me the next time I seen her she just threw the medicine in the bag and walked off I had to call her back to get an explanation. She was very unprofessional and rude after I asked for a manger she didn't even apologize. The manager came over and said they will talk to her about it and there is nothing I can do. This is the worst cvs in the area do not go to this one.

Great pharmacy, very patient and on time. They go beyond in communicating with patients and doctors…read moreoffices.

Would give zero stars if I could. Said they never received the script from the doc but they would…read morefill it anyway, really? Who does that, no one. They had it that was just an excuse for their complacency. Drive-thru, waited 45 minutes to be told it wasn't ready. Call on the phone and they're rude as hell, why cause they can be. Supply and demand. They're a pharmacy in an overpopulated area. Better to drive somewhere else even Tampa, it will still be quicker even with the drive time.

No customer service and clear to see why because the managers don't have any either…read more The photo department is also a drop off for Fed Ex so be prepared to wait in a line. Also be aware that even though an email will send you a reminder to pick up your photos if you forget the store will destroy them after a certain many days.

the staff in the whole store is rude. especially the pharmacy. The the young staff working in the…read moredrI've through is very incompetent. Those two young ladies need to be retrained and attended customer service traintraining as well. They are liars too.

You know what-I should have written this review ages ago. I've been coming to this Walgreens since…read more2006 and it's consistently awesome. It's clean, so well-stocked and it has carts-which I need, since I always leave with an unexpected find-or three! It's been my pharmacy for years... I've also gotten several immunizations here... and they have a huge health/medical selection... everything from eye drops for my niece's pink eye to my mom's cinnamon pills. They also have a really large beauty section-which reminds me, I need foundation and makeup sponges. Hallmark cards? They've got a long aisle of them! Vitamins? Tons! Snacks-oh yeah, my photos tell that story-and a great candy aisle. You can also find everything from hand warmers to great holiday items. And when everyplace else was sold out on toilet paper at the height of the pandemic-and bottled water before hurricane Irma, I found both here. You might have to do a u-turn to get in here, depending on which way you're coming from, but it's totally worth it. They give coupons and there's a rewards program. Plus, they have lots of parking, extensive hours, a drive-thru prescription window and hey, their own liquor store, right next door. Unless I get hung up in the latter... I'm in and out of here in a flash. Look for me at the checkout-I'll be the one with laundry detergent, wrapping paper, popcorn, Bottle Caps, etc etc

They took a while to get my prescription when it was order a few hours ago. Staff was friendly.read more

If you value your time I suggest you avoid this pharmacy. 40 minutes waiting in line to pick up 2…read morescripts. Scripts never ready when they say they will be. Attitude is the only thing you'll get in a timely & efficient manner (and guaranteed to be in stock)... Staff your stores better. I am forced to use Walgreens for my scripts due to my insurance, otherwise I would be going elsewhere. I am baffled at how slow employees are allowed to work, show absolutely no care and give attitude to anyone who dares expect their perscriptions within a timely manner. It has never been a great store, I am surprised this one is still open. This pharmacy really does not take the responsibility for people's medicine that helps keep them alive seriously. No sense of urgency of care.

This store consistently delivers outstanding customer service, especially the night crew; shout out…read moreto the incredible night staff! I've been a regular customer here since 2022, visiting often because of the 24-hour pharmacy. While the pharmacy can be very busy during the day, leading to longer wait times, the evenings are much quieter and more efficient. I truly appreciate the excellent service, which keeps me coming back time and time again. Thank you for maintaining such a welcoming and dependable experience

Worst pharmacy ever..dont go there! They wont answer the phone, wait for several minutes only to be…read moreput back on hold automatically then we wait more and they do it again then after 5 rounds if waiting and being put on hold a recorder comes on to call back later..awful pharmacy..

I feel like customer service is a thing of the past. I have worked in healthcare for 20 plus years…read moreand I always show my patients the consideration and time I myself would want as a patient. My prescriptions are constantly not ready when they say they will be even when I call and check before I come to pick them up. I am here now and my prescription I called about 2 days ago for the 2nd time still isn't ready. when I asked how quick it could be ready Sydney said 15 mins and when I go to walk away she said an hour and I asked is it an hour or 15 mins and the tech's response was "the longer I have a discourse with you the longer it will take" I'm sorry excuse me, this is the 3rd time I've tried to pick up this prescription. then she said it's in a timed delay safe. She just kept coming up with excuses, until I finally asked her to check with the pharmacist and then all of sudden no time delayed safe came into play and they are filling it now. It was filled in less than 5 mins and when I was called back up Sydney did not apologize for the inconvenience or confusion, just said "driver's license" , wouldn't even hand my my id back to me or my receipt and just walked away even after I said thank you. I told her have a good day and walked away. I just don't get it, if you don't want to give customer service get into a different field. Just for the record, I never raised my voice or was rude just wanted a correct answer and for the confusion to be fixed. a simple apology and saying let me look into this right now. Nothing major just regular consideration for a customer .

I've been shopping here for a long time I don't ever recall having any issues or problems call…read moreother than one in the pharmacy once many years ago. But it is usually well stocked. I recommend it and I will continue to support this business.

The worst Walgreens pharmacy ever. They canceled my order and made me wait until I called my doctor…read moreand prescribed my medication again. According to the person in the counter they called my clinical office and they couldn't verify me as a patient so they canceled my order that supposed to be ready for pick up. I have to wait over an hour to get my nurse call them again and place my prescription again.

If you're coming for a Covid or flu shot expect to wait 35-45 minutes, even with an appointment…read more This place is so unorganized. Get with it Walgreens.

I went to CVS and was very disappointed with my experience in the pharmacy. Richard told me that I…read moreneeded to "calm down," even though I was not upset until he said that to me--loudly and in front of other customers. His comment was rude, unnecessary, and unprofessional. Because of this experience, I will not be returning to this location.

just now New I get…read moreONE RX a month and since I have moved out here to Seffner from st Pete, I have ALWAYS had an issues with the pharmacist and either how my RX is filled or NOt filled correctly. I'm on 12months getting my 1 RX filled here and I always go after I get off work to pick up, I am a bartender so my hrs to get off is 3AM. I'm NOW being told from the Santa looking pharmacist that my narcotic (one) RX has to be picked up after 9AM?!?!?!???? Santa you are a pharmacist, you can't see I ONLY get ONE RX, which is anxiety meds and not you have caused me to need my anxiety meds that your not giving me!!!!!!! This pharmacy is a joke !