I used to live near Chicago and since I moved down here I've been looking for a burrito that was like the ones from there I finally found it!!! The service was excellent! Everyone had a smile! The whole restaurant was very clean! I would definitely tell people to eat here! read more

We were headed to Joe's, but they were closed on Monday, so we went to Puerto Vallarta. Simply put, everything comes out of a box or a plastic jug at PV. Not much difference between what you could pull out of a microwave late night at a convenience store. Salsa was pureed and straight from a jug. Nothing fresh there. Tortilla chips were the same. Fully processed and fortified with preservatives. No guacamole. We were told avocados are not available in Jasper county, which is likely true, but not an excuse. Make a run for the border. . . county border, that is. They got my order wrong, but never returned to the table to actually ask how our meal was. Guest ordered a quesadilla. It came drenched in a chemical cheese wash with no evidence of a single fresh vegetable. A meal should come with a vegetable. It would be worth it to drive to El Rancherito in Olney, IL, or Los Jardines in Robinson, IL. Effingham likely has palatable Tex Mex there as well. read more

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There was a waiter and a cook. The food came within minutes, which most likely means it was just microwaved and already pre-made.

Puerto Vallarta has gone downhill over the past couple of years. There used to be a general manager but now I believe there isn't one. I've tried to give this place many chances, but every time I go there now something disappoints. The only thing I get now, if I'm desperate for Mexican food, are the tacos de carne asada, and extra salsa picosa. Its just sad. read more

This place is a solid 3 1/2 stars, based on food alone. Do not base your decision on where to eat using reviews that are 1-2 years old. Service was so-so, but I'd go back for the food anytime! read more

Ordered carry out last night! It was awful!! Tasted as if they'd just dumped salt on the vegetables, which looked like they'd been cooked weeks ago! Chicken was flavorless and beans so runny you had yo eat with a spoon! The other entre was supposed to come with beans and rice and was not included! Two other times we've had that happen! Meals barely warm and we live 1 mile away! Will not eat there again! read more

Giving one start basically because I have to. The hostess, who was also our waitress, was VERY rude. My guest and I both said 'thank you' more than once and she just walked away to get on her phone and loudly play music in the booth directly in front of us. She never came back to the table to refill drinks or ask how the food was. The chips and salsa were honestly the only good thing we experienced there. Our entrees were both luke warm at best when they arrived and I couldn't even stomache the ground beef in my burrito. If I am craving Mexican Food I'll gladly make the drive to El Rancharito in Effingham after this mess! read more

The lady waitress NEVER SMILES and is never very polite with the customers. We waited 15+ minutes for a refill on our drinks and i waited 15 minutes for a cheese quesadilla when the place wasn't even busy. Not too impressed with their service. read more

Fast authentic Mexican food. Great place to grab a quick lunch at the same price as a fast food joint nearby.

Nice service...decent food...fun atmosphere. I normally order the Veracruz plate, but the paella, fajitas and burritos jalisco are also faves. The only things we haven't enjoyed are options with ground beef. Stay with chicken, steak, pork or seafood options for more flavor. Must get the cheese dip ... and a margarita will round out your experience. I enjoy this place and am glad it came to town. read more

Bad salsa, bad guac, less than mediocre food. Won't be back. Staff awkward and unfriendly.

I'm only giving it a one star simply because I needed to in order to do a review. My husband and myself and a few of his coworkers went there last night for supper. I Chalupa in case anyone was wondering which comes into play looks like a taco only gets a tortilla soft that is fried and then has all of the ingredients added to it and it's held like a taco. I tostada is simply a hardshell taco casing that is flat that has refried beans lettuce and maybe a dollop of sour cream on it. I hate hardshell tacos. I ordered a combo that had 1 enchilada one Chalupa and one chili rellano (sp). When my food was brought to me the Chalupa was not a Chalupa it was a toaster so I asked him to please get me the number 16 I had ordered that this was a tostada not a Chalupa. He took it back someone else came out questioning me again once again I said this is not a Chalupa this is a tostada. They go in the back again with my food then come out and try to tell me that now that is a Chalupa I'm like no that's a tostada I've had chalupas many times in authentic Mexican restaurants. And this is not one. She insisted it was so I kept the plate decided it wasn't worth the argument. Then to top it all off she's right on the other side of the partition mocking me and making fun of me so I told her hey I can hear you she goes and hides in the back. After all of this we got to the register because my husband and I are receipt they gave us a 40% tax and they gave his coworkers 40% tax we pointed this out to them they tried to argue and say no that's the right tax I said well tax rate is 6.25% tell if the total and will figure the tax suddenly no tax they were adding their tip on there and putting it in as tax and not telling the customers highly illegal and unethical. After much discussion back-and-forth where they pretended not to be able to understand me and said that there was no manager on site. They took off the meal that I did not even take more than two or three bites off of considering that not only was it not the food I wanted but it was also horrible. None of us out of the four people at the table liked the food it was disgusting read more

The best food and service I've seen in Illinois ever. Come ceck it out you won't be disappointed.