I think the mission statement of this business should be: "Customers suck and waste our time."…read more Today marked the third -- and final -- time I'll walk into this place. I'm a pretty patient person and usually give people the benefit of the doubt, but at this point I'm convinced this level of poor customer service is either trained or tolerated. Totally unacceptable. It's unfortunate because the location is actually very convenient, but eventually you reach a point where you refuse to keep being treated like you're an inconvenience for simply walking through the door. At this stage, I honestly wouldn't be surprised to eventually drive by and see a "Going Out of Business" sign -- or the place boarded up entirely. "Under New Management" would probably be the best-case scenario.

Don't buy "vapes" here unless you want lung cancer. Bullshit store sold me a fake that doesn't even…read morework... didn't want to help out like any good business would. Disputed transaction got my money back

The people that work here are all nice and friendly and I've never had trouble with any of them…read morethey're always willing to help if someone needs help and they do not turn people down for their appearance Etc

Excellent customer service! always friendly, knows product well.!personal experience plus, leading…read morereviews. On top.!! At most customer come to almost guarantee the best in our neighborhood shop, customer service. must neededed back.. good luck BTZ, as always wish well. Posted by Jess.only the best known Jess.

Stopped in for a limited edition beer my husband saw on social media. He checked online and saw…read morethat Total Wine had it in stock! He was super excited to try it. We walked in and everyone was welcoming, friendly and extremely helpful. We couldn't find the beer, so we asked an employee for help. He found it within seconds on his computer, and led us straight there. On a whim, my husband asked him if they stocked James Gin. He's been looking for it in the states since he started watching James May's YouTube channel. The guy was able to find that as well! I guess they just started stocking it recently. They have an overwhelming variety of booze here. You could spend hours looking at everything on the shelves. They also sell snacks to go with the beverages. They have novelty items and gifts available as well. Their prices do seem a bit steep compared to grocery stores, but they offer a rewards card that can potentially help you save money. Overall, we were very happy with our experience here! We'll definitely return and would highly recommend.

I thought I was going to have a difficult time buying the rum that I like but Total Wine & More had…read moreit! Yay! That was a great start. What I truly like about this store is that it delivers! I will order from this place before parties. I can get mixers, alcohol, beer, champagne, wine. They have everything and a wide variety of each. I have also visited the store. The employees were helpful and made recommendations for drinks that I wanted to make. I will continue to purchase my drinks from here. ......... . . .. ....

Bought a vape for 30$, have only shopped here a few times, and the vape completely did not work was…read morefully charged but wouldn't hit. Went back in two days later because that's when I had time and the woman said "yea that's weird but we can't do anything for you" would never shop or waste my money here again... also their selection is ass half the time.

Applied here through a Craigslist post the same day it was posted on the 8th. Called to check what…read morewas needed, how they wanted us to apply since the post was vague. applied after that, and called the following morning to follow up. Was told by some guy who answered that they weren't doing the hiring and had zero information. Asked to be contacted back to make sure my application/resume went through, and he Kept telling me it probably did but wouldn't tell me for sure or take my info. So I waited two days and called again. The hiring manager, Audrianna, said she would "call mid week the following week to set up interviews". Didn't hear back all week so I called the following Friday, the 10th, and was told she was sick and would be calling Monday to "set up interviews". Monday comes and goes, so I gave them the benefit of the doubt since it was MLK day, and even waited the full day Tuesday, and called again Wednesday and was finally informed, by what I assume to be the same uninformed guy from before, that they already filled the position. Got strung along for two weeks, excuse after excuse, promised to get a call to set up an interview, and nothing. Finally informed the guy who was there, who had zero clue of anything, to just take my name out of the running and to get rid of my application/resume. Don't want to work for people like that. Also, they don't require their employees to have knowledge about vapes so I'd go somewhere where they actually know what they are selling and can answer questions for you. Sad that businesses are allowed to treat people like this. ‍

They have good flavors of vapes and deals. Loyalty program is also pretty good. They have all smoke…read moreproducts.

Amazing customer service and prices! Has a good selection. Good vibes! Good employees. They're…read morealways looking to expand.

Recently stopped use of opioids came in to find cbd products had a super time learning my options…read moreit was very helpful. I'm on my third day of use with a topical medication for pain in my back and shoulders m. I SLEPT ALL NIGHT. What a relief my gosh I'm impressed. I paid $30 for a smaller jar and it's evident not much is needed so I know it will last a while. There's way too much stuff to list here. The store is easily reached off of fourth plain in Vancouver and a must stop for me ! Happy to pass along such a great business!!

From the owner: Best one stop head shop in Vancouver, WA! CBD, glass, drinks, snacks, blunt wraps, batteries/mods,…read morecandles, incense, JUUL, & an ever expanding selection!