The service is excellent. The place is always clean. The weed is always ready. The outfits are always out there on spot on. The boss is always sweetly lurking through the employee door. Jesus loves me! Smoke weed! read more

The manager does not know how to set up DOH compliance. That's a new customer. I waited for 15 minutes and then was told they were not able to authorize it. I've been there several other dispensaries in the past couple of weeks and had no issues. Bad business! read more

Please explain to your female staff members that calling older female customers "Cutie", "Sweetie", "Honey", etc., is condescending and rude! We are not infants just because we are older women and you should speak to us with respect. I really like this store, but on my last visit, I was called "Cutie and Sweetie" at least 5 times. This is not acceptable. read more

When you ask to look at a product. Instead of just letting you look at it they so you can decide before you buy, they just rifle through their inventory like you have already decided to buy it, wasting a whole bunch of time if you decide you don't want that product. If you mention you are in a hurry they will give you a whole bunch of bad attitude. They say they do this because the employees "forget to put one back". So because their employees are incompetent, they have decided to waste a whole bunch of other people's personal time. Do not go here if you are in a hurry, or if you go crazy seeing people do foolish things and drag you into their plot. read more

manuel v help me get what I wanted Good selection of things okay price need some better deals read more

The Herbery - NE 78th St - Cannabis Dispensaries Near Me - Vancouver, Washington

My partner and I love going to this location! Everyone is so helpful and chill! Marty was so amazing and recommended some good gummies and pre rolls. She also reminded me about my points and that I can use them for a discount next time!! Very nice location and very clean. I strictly one shop at The Herbery because of the selection and quality! read more

First time coming here the people were super positive and uplifting. I felt welcomed and the energy was great. This is what customer service is about read more

I received expert detailed information from Courtney. I was looking for something to help with my loss of energy and fatigue. What I was recommended worked great! Will shop here every time!! read more

I had never been to this dispensary before, I was visiting a friend out of town. When I came in and was using the ATM, the two women behind the counter decided to make loud commentary on my outfit in a derogatory way, for an uncomfortable amount of time. It was so weird I've never had anything like that happen to me in any establishment. I still purchased my merchandise and tipped, because truly people like that aren't mentally okay (especially doing that as employees!!) weed was fine, But don't come here unless you want to be bullied by the staff. read more

Nice and clean atmosphere. Marty was very helpful and informative with helping me find what i was looking for. I'll come back again for sure. read more

Serena T was very knowledgeable and helped me find what I was looking for, great advice giving a website that is also helpful!

what i have notice when I buy ounce the jar lid is always lose and when I get home the food seal is always broken and it never weight an ounce. The food seal is always pulled up in one area are there employee stealing. I try to check in the store 3/29/2024 the employee said you cannot open it in the store and the jar lid was lose and once again the food seal was pull open on one side. do they not understand what is going on in there own store. If the product came with a seal why is it always torn open read more

Shawna and Erica C were amazing as we played dealer choice for my selections today. Always fun service

Marty was so sweet! Got me a good deal on a couple of pre-rolls, love when she's in the building!

A new location 3 miles closer to my house!!! And it's on my way home from work! It HUGE! LOTS to choose from and as always, they have the best bud tenders in town. The completely renovated and old Chinese restaurant and made it a very spacious distribution center. I strongly recommend checking this location out. read more

The Herbery - NE 78th St - Awesome new loxation - Cannabis Dispensaries Near Me - Vancouver, Washington

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Shawna is the best! I love that I always get amazing customer service every single time I go in the store. She always has a smile on her face every time I see her, which I appreciate very much. She goes above and beyond and this is why I continue to go to The Herbery.Thank you so much Shawna, I appreciate your commitment to excellence. read more

My usual location was out of what I was looking for so they sent me to 78th and Taylor was so kind and helpful! He helped me find what I was looking for and also found me some other goodies I've never tried before! Very knowledgeable and blessed me with some of that knowledge! Thank you so much! read more

Just had my first visit here and I loved it. Everyone was so kind and helpful. It made my first time at a dispensary very easy. 12/10 will be back read more

I'm usually an Oregon shopper, but Manuel got me exactly what I needed today. As a picky shopper his strain knowledge and patience was incredibly wonderful and he got me out of there with my bag of goodies pretty quickly. Will be coming back to this location in the future. read more

Been to a lot of dispensaries and The Herbery is #1 in every way. Great customer service, great prices, great selection of more than just flower as well - lots of pre rolls! read more

Great dispensary with a large variety of products. We were greeted and helped as soon as we arrived. Two atms on site to get cash. Pretty quick in and out read more

Because they would not return my cartridge that was not working, I have had this problem before and they did return, this time no, he told me it was working in the back but when u suck nothing comes out, I will never go to this store again bad customer service!!! read more

They seemed to have a large selection but I didn't even get a chance to look. One of the sales staff started to actually upsell different things that I didn't want. I ended up getting something I didn't want and it didn't work. After I didnt buy the extra crap he was trying to sell me, his tone quickly changed to a little rude. Do they work on commission there? Ew. I won't go back. read more

Daniel was awesome! I had some questions and Daniel went above and beyond getting the correct answers for me. He helped with my order and I was very pleased, I will be back. Great store, great service. read more

Can someone please explain to me why they have the same strains as MSM selling at 3X the price? I am talking about Phat Panda products. Not clearance, not special sale, just better pricing at MSM. But WHY? read more

I usually shop at New Vansterdam, and occasionally Main St, but I thought I would try out this new one since I really needed a topical for rheumatoid arthritis on my hands and I was in the neighborhood. Unfortunately, because of the rheumatoid arthritis on my hands, I couldn't get my license out of my wallet. Evidently it didn't matter that they could see the entire face of my license, if I couldn't get it out, I couldn't come in. End of story. They were neither rude nor nice, they were nothing. They literally could not have cared less. Evidently I was just another old lady with personal problems. I'll never go back. I went to New Vansterdam's and everything was fine, per usual. (Sidenote: in rereading this I just spotted a perfect "that's what she said" comment LOL see if you can find it) read more

They have a fine selection and good prices there are better nearby but it isn't bad. I was hoping I would like this store because it is much closer than were I normally go, I wouldn't return because of my experience with returning/exchanging a cartridge I purchased. The cartridge didn't work I still had my receipt and the packaging like required, I brought it in and asked to exchange it and was asked if I brought my batteries because "we are going to try everything possible before exchanging it" which I think it's pretty wild because I showed them the cartridge didn't work and just wanted a new one. He then had me show him that my battery worked with another cartridge that I have and then took both of my cartridges to the back of the store and tried them on his own personal battery. Once he decided that I was right and cartridge didn't work he said I could exchange but then said I should not get the same kind because it also could not work but would not give me my money back, so I couldn't get the product I originally purchased or my money back??? Eventually I got the same brand i originally purchased and the employee went outside with me to check that it worked because apparently now we weren't allowed to check that it was working inside even though we were about 15 minutes prior. Once outside he said I would need my ID ready in case we had to go back inside??? Terrible experience just to exchange something that didn't work. read more

Excellent store, very friendly and helpful people. I love their curbside pick up and they have an excellent selection.

Sad.... is my word as I have been to their other stores but this one is a problem.. why? Manager... guy started out with a huge attitude when I tried to order for my wife and I... grin and barred it after the owner told me she would work it out.. 6 months later... inaccurete products on website.. cant tell if its 40 or 100 cbd or not for green revolution and others.. last week.. I gave the tender 600 for our order, the guy didnt count it, comes back says they are out of what they say they have on the website and proceeds to tell me I didnt give him 600 but 500... total BS.. guy should be counting in front of me so their is no dispute... I write the owner to share this with them and nothing... the manager their and some not all of the staff are substandard as I wonder if they are half sober during thier shifts.. regardless after many years as a loyal customer I will never go back.. so take your chances at their other stores but DO NOT GO TO 78th as they have proven they are not going to change managers no matter how crappy he and his staff treat people.. very sad there was a lot of promise there at first... read more

I have bought cannabis all over Washington and this place brings the fire. The employees are fun because they clearly enjoy each other.