Great dealership. Drove all the way from Seattle to pickup my new Wolverine I ordered from James in…read moreMay. They could have easily raised the price of my unit because they're so scarce (yamaha did) but they honored the price they gave me two months earlier as well as gave me a great deal on a factory extended warranty! Smoothest dealer transaction I've been involved with. James had all the paperwork ready when I got there on a Friday and even helped me load up. Great family oriented business, would gladly make the 486 mile round trip again in the future. Great job fellas.

My common-law wife and I were on a ride through the northern Rockies on our BMW K 1200 GT I needed…read morenew rubber. We were in McCall Idaho and I called Main Street and spoke to Taylor who was very accommodating and got me right in the next day. They also replaced a broken indicator bulb and got me back on the road in no time flat. While we were waiting they recommended an absolutely fantastic little Mexican hole in the wall restaurant for lunch. Great service, great people!

We had an excellent experience with Hive and are so grateful for their help. We were driving from…read moreWenatchee to Pullman to have our dog seen at WSU Veterinary Teaching Hospital when we hit a bird, and all of our vehicle's warning lights came on. We were worried about whether it would be safe to continue driving and make it home. Hive was able to get us in right away, quickly assess what was going on, and reassure us that the vehicle was safe to drive. Everyone was incredibly friendly, kind, and understanding of our stressful situation and time crunch. I would highly recommend Hive and would absolutely go to them in the future for any automotive needs.

LOL at this repair shop. First off, they are extremely overpriced. I feel like an idiot getting…read morefixes on my car here. I spent over $4,000 for a new power steering pump, alignment, and they somehow found that my steering was still not straight (even though it was not an issue before) so they called me and told me everything they needed to do. Since I travel for work 5 days a week, I felt I had no choice but to let them continue and finish the service. When I brought the final cost and services to a different auto repair shop, they felt so bad for me for spending the money I did. That's when I knew I made a big, big mistake. They also don't have an issue pressuring you into making sure they get to work on your car. They want to overcharge and take advantage of people who have little to no car maintenance experience. They also take too long to get simple repairs done. I had my car dropped off for the above service. During that time, I needed to get a rental because they didn't have any loaner cars available (according to them). They promised me it would only take 2 days. I called every day for 4 days and then they changed the pick up day/time for the following day. Finally was ready. BUT WAIT! THERE'S MORE!! I drove about 5 miles and started hearing noises as I drove on the main road. I took it back and they said my struts were worn out and they needed to be replaced. I asked them how did they not catch that during my initial service? They told me they didn't hear anything during the test drive and they didn't do anything to those parts of the car. BULLCRAP! They did a wheel alignment (or did they?). I took it to Les Schwab and they said my struts were fine that they were just loose and they did what they did for free and sent me on my way. My assumption for that is they want to take their sweet a$$ time so they can charge more for labor costs. So many issues with this crap auto repair company. I encourage anyone who is thinking of getting services done here to go elsewhere. Literally anywhere else in Moscow or Pullman. Heck, travel to Spokane/CDA if you have to. It will save you so much time, money and frustrations!

A buddy and I drew through town at the end of a 2000 mile motorcycle trip and I promptly blew out…read morethe front tire on my bike. We limped it over to Macs not very long before closing. Very generously they did the repair while I checked out the retail shop. I bought the new tube. I was able to pick up some high-quality fluids and a visor I needed for the last leg to get home. The selection was super good and all the employees I spoke to were helpful. They didn't charge for changing out the tube and sent us on our way feeling pretty darn good after we were in a tough spot. Thanks fellas!

Found this dealer very low pressure and straight to the point. Due to Covid there was a lot of…read morepeople buying and not a lot of selection. I found my R1150GS there and it was reasonably priced. I had to wait my turn to get a chance to inquire and test drive. All in all it was a great experience. I plan on buying from them again

Mike's is the best . Great service and tires . Always has answers for any questions and…read moreinstructions if needed . The only place I go. Thank you to the crew.. Ditch

This is an amazing place to take your motorcycle in to have it serviced. They are all very friendly…read moreand professional. There rates are very reasonable and I highly recommend you check them out.

I've dropped in several times over the last handful of years…read moreand the staff here have always been friendly and helpful. Local t-shirts are well done with cool designs, but spendy. Otherwise a nice store with apparel, parts, bikes, and service.

Service after the sale is a JOKE. The service department is…read morerun by an absolute idiot. The sales manager and the store manager are married, so you can guess what kind of response you get there !! I spent 44,000.00 on a new Tri Glide that has electronic problems and wants to go into limp mode intermittently. I have gotten nothing but smoke blown up my ass for 6 weeks and now they tell me nothing is wrong with it !! Definitely shop somewhere else, and get your service done somewhere else !!!

The team at USA Honda was able to diagnose and repair an issue on my 2007 Seadoo Speedster that my…read morelocal dealership failed to diagnose, twice. In addition, they were VERY fair in their diagnostic and repair costs, we were even able to arrange delivery from Walla Walla to Pasco. They are going to be my go to for all boat maintenance going forward.

I'm 19 now I brought my can am 4 wheeler there about 4 or 5 years ago it's still sitting back there…read morebroken and after so long of them "waiting for parts" we wanted to just pick it up broken and take it somewhere else to have them fix it just to find out that they won't give it up to us unless we pay there "storage fee" which is more than we bought the 4 wheeler for it was somewhere around 1200$ and as of now for the last 4 years it just sits outside in there lot left to die getting weathered on