NOT ER. This is a medical appointment with Dr Choi So far,…read moreso good. Arrival experience: Valet parking was smooth with friendly valet. Walked directly in to the lobby reception and was greeted by two friendly desk associates. The check in required photo identification for both of us. Clear instructions to the Dr Office on the first floor. DR CHOI's office: Checked in by Kelly~ friendly and efficient. Nearly immediately checked with procedures and sent us to X~ray registration on level one lobby. ( this seemed like the only redundant process) there was no line, so we were able to check in quickly with the friendly desk representative who knew we were on our way- Good communication between Kelly at Dr Choi's office and Radiology reception. Within minutes we were on the way to 2nd floor radiology. RADIOLOGY: smooth arrival experience ( I recommend that you snap a photo of your script for your records before handing it over. They were accommodating for this when we asked, this may save time from having to ask for records later. WAITING: one other patient was in the waiting room when we arrived. The waiting room is organized, well lit, and clean. There is a TV The wait was reasonable and brief about 7 minutes. Erica and student Tammy greeted us and requested the script ~ we directed them to the desk agent. Within a minute, they left for X-ray. More pleasant staff. All is going smoothly for Radiology. I will review Dr Choi separately.

Our family member called himself an ambulance as he feel awful and his legs were weeping. They were…read morewearing so badly it's looks like a massacre in the bed and rug. He was on DUTCHESS COUNTY HOSPICE- he was found to be in A FIB - HR over 140 - can't breath - in pain as he has lung cancer & COPD along with a slew of other issues and not walking. He goes to Vassar and they send HIM HOME!! home cate not approved yet -- NO AIDE SERVICE AT ALL --- HE ARRIVES home FRIDAY 8/14/26 @6pm. O2 ORDER INCORRECT -- TANK PEOPLE SAY 2L and a family had to call hospital and they said 5L - was 6L while he was admitted. They figure that out. Saturday we call home care place - we have his paperwork however, the case manager was supposed to have primary call and fill out the paperwork- case worker screwed that up too and had hospital DR sign it. PRIMARY CARE Says "hey -- we haven't seen you -- we won't fill out the paperwork until you come in." SUNDAY NO NURSE SERVICE - NO AIDE -- NO PAIN PILLS -- SENT FROM PHARMACY--. I Called again frantically-- DR CARLOS SANCHEZ states "I made a huge mistake -I forgot to send pain pills". --- SUNDAY 6:20pm -- Asian DR calls - no name given at all -- SAYS "I can't give him pain pills "he was discharged 48hrs ago." Monday comes -- home care nurse says hey "his primary needs to sign off on paperwork". -- Son visits after work and find him sitting in wheelchair crying in pain. We call back -- patient experience by the way is the best sweet person to report all the wrong doings this hospital did to him . Discharge on 8/14/26 - he calls himself another ambulance on 8/20/26 as he is in pain and he fell twice. Meanwhile PT states he is best to go to REHAB FACILITY -- but because he said I'd rather go home -- NOTHING TO GO home too but himself!!!!! -- DO BETTER STUPID VASSAR CASE WORKER -- HOW YOU LIKE IT WE DID TYAT TO YOUR FATHER??? This hospital didn't help this man -- all persons deserve good care and good judgment-- so NOW he is back in the hospital -- I've complained to NY STATE and they say the hospital isn't wrong!!!!!! Hope you all see what is now happening. - just like COVID & the elderly-- sad sicko wacko world -- If ya wanna be healthy -- STAY AWAY FROM NORTHWELL VASSAR HOSPITAL- MID HUDSON REGIONAL HAS THE BEST DIRECTOR!!!

Supposed to have 2 nd infusion Thursday. Again, they cant get an order for the required blood test…read morefaxed. They just dont bother to send the required orders to the labs doing the work. Their administration is the most useless bunch of paper handling, money seeking leeches i have ever encountered. And when they really mess up, they will not talk to you while repeating over and over how much they care about MY health. If you value your life, I suggest you run from them to any other facility. Edit. To be clear, the person to person staff was very caring. I dont have any issues from the actual care i received from the nursing staff. They have no more control over the system than I do. My issue is TOTALLY WITH ADMINISTRATION. THE PROBLEMS ARRISE BECAUSE THEY RREFUSE TO HIRE ENOUGH PEOPLE TO DO THE WORK, apparently relying on the new magic internet and paiient portals to save them.

Everyone is very professional and cordial at the Dyson Cancer Center…read more You expect that from the Doctors. This is helpful for the patient and family. I like to mention the rest of the staff: From the free car valet service, to the front desk staff, John and Nicole in scheduling who make future appointments a breeze; I have no complaints. You're not on a Disney world vacation; this is reassuring and a source of comfort. In what can be a scary situation. Housekeeping keeps the buildings and grounds spotless.

Needs better signage to identify the correct building and Floor. CONVENIENT valet service is…read moreexcellent . The building is very clean and is also also reflecting a clean entrance and Port-a share Marilin(?) was really patient with me. Thank you. The care Quality provided during my mammogram was exceptional.

The Dyson Breast Center has caring doctors with very a pleasant medical staff. The Doctors are very…read morecompetent and caring. The facility is clean and there is indoor parking adjacent to the location. My neighbors Primary care physician recommend this location to my neighbor who has had bouts with Breast cancer. She is completely satisfied with the care received at this location. This facility is Highly recommended throughout the Hudson Valley. Many patients travel from other adjoining counties to see the physicians at this location.

I went for my Bone Density Test and I had a EXCELLENT…read moreexperienced Staff Member with my testing Great Quality Care !

REVIEW IS FOR THE LABORATORY TIP: Caremount is now OPTUM…read moreHealth. The sign outside will still show Caremount. Look for the Blue glass structure in the same plaza as FIVE GUYS which is where I headed after my lab fast. Staff is very courteous and professional. My phlebotomist, ( Elizabeth?) was great as was the receptionist. TIP #2: Make sure that your prescription has been called in and approved. If so, I was able to be a " walk-in.

This review is strictly for the administrative and scheduling staff at the practice. Sharon was…read moreprofessional, pleasant, friendly, and very efficient in scheduling a multitude of appointments. Follow ups to this review will be posted later.

This practice had to do just one thing -- send a prescription for heart medication to my pharmacy…read more-- and it couldn't manage to get it done. At least five people there checked my pharmacy information, yet the prescription never arrived. Hudson Valley medical practices are negligent and irresponsible and for the most part staffed by incompetents. The doctor on call whom I finally got on the phone and who refused to give me his name said it's "inappropriate" for me to complain to a doctor about prescription issues. Well, I think it's inappropriate for a medical practice to play Russian roulette with a patient's health by not sending critical prescriptions. And the name of the doctor I spoke to is Sankar Varanasi. Ain't no hiding in the digital age!

1 star -- A deeply disturbing experience at MidHudson Regional Hospital…read more My husband was admitted to MidHudson Regional Hospital in Poughkeepsie on the evening of August 28, 2026, for profuse bleeding from his groin/urethral catheter site and a UTI that was already being treated by his nursing home. I am his legal guardian. This was his seventh hospitalization in approximately 10 weeks for these recurring problems. During his hospitalization, I was asked about another CT scan. I then learned that a CT performed on August 28 had actually been a brain CT. I had not been informed that a brain CT had been performed. The hospital record reportedly listed "altered mental status" as the reason for the brain CT. My husband does become confused/delirious when he develops an infection, and I specifically told the hospital staff that this is what happens to him when he has a UTI/infection. His reason for being brought to the ER, however, was profuse bleeding from the groin/urethral catheter area while being treated for a UTI, not an unexplained neurological problem. I am not saying that a brain CT can never be appropriate for an elderly patient with altered mental status. I am saying that the hospital should be able to clearly explain what altered mental status they observed, when it occurred, what I reported about his infection-related delirium, and why a brain CT was considered necessary in the circumstances. I am also extremely concerned that I was not informed about the CT at the time it was performed. The discharge experience was equally unacceptable. On August 31, caseworker Megan told me my husband was medically cleared for discharge and that an ambulance would pick him up at 2:00 PM. His nursing facility is only about 10 minutes from the hospital. I went to the facility at approximately 3:30 PM to meet him. He wasn't there. I was terrified. Given his condition and his repeated hospitalizations, I feared that he had suffered a medical emergency, had coded, or had been involved in an accident during transportation. I called the hospital and was then told that the pickup time had been changed to 5:30 PM. Nobody had called me to tell me that the scheduled transportation had been delayed by three and a half hours. For a vulnerable patient and his legal guardian, this is not a minor scheduling problem. A guardian should know where a patient is and when he is being transported. The combination of the unexplained brain CT, inadequate communication about significant diagnostic testing, and the failure to notify me about a major change in discharge transportation has completely destroyed my confidence in this hospital. I will never voluntarily take my husband back to MidHudson Regional Hospital. I am filing a formal complaint and requesting an investigation into these events, including the medical indication for the brain CT, the documentation of "altered mental status," communication with his legal guardian, and the discharge/transportation failure.

My cousin is currently a patient. I was impressed with efficiency if the nurses and staff…read more I know my cousin is in good care

I was at this establishment because I was working out of town. I was hoping for an antibiotic but…read morethe tick was removed days before my visit. Diagnosis is difficult because symptom trajectory is different for everyone. Mine just happened to show up 12 days after my visit. My doctor of 13 years was able to give me the antibiotic. Since they could see the bullseye.

I had the need to visit Emergency One in Hyde Park due to my ear was clogged plus the rapid onset…read moreof pink eye. I did the digital checkin and received notifications about a delay in time I would be able to be seen. Not happy but at least I know. The tech asked routine questions and completed vitals next administered Covid and Flu test which were both negative but this was a rough cold as I see many people are experiencing and it is contagious so exercise precautions in 2024. Dr came in to follow up on questions and diagnosis was eye drops and Zpack for ear infection. So overall good visit and experience at this facility. Desk staff was nice and gave me letter to excuse from work due to diagnosis.

I made an appointment for a Tuesday at 1PM. I was asked to fill out one small piece of paper upon…read moremy arrival but then 30 minutes later a longer set of papers to update all of my information. Okay fine. However it was 2:10 when they finally called my name for my scheduled appointment at 1PM and I had to leave for work at 2:30. Anyways, when I spoke to the woman at the front desk I was told someone would be with me when they were ready but that an hour was a normal wait time. LOL. Why? The excuse was that they were double booked and only had four rooms available. However people who were present after me were called in before me. If they know they have two providers in and are double booking appointments they are setting themselves, and patients, up for failure. Book only for appointments you can accommodate. I don't know why that's rocket science. Not pleased. However my provider was much better. She was friendly and professional.

WARNING do not go here for checkups! They do not care about women as they claim. The offices are…read moredirty; I was here in December and there was dirty tissue all over the floor. The doctor was in a rush when she saw me and didn't really explain what I was signing up for with nexplanon. When I changed my mind I was assured I would be put back on my old birth control. Guess who got lied to! I'm a Sunday start and they can't see me till THURSDAY. Even worse? They won't refill my birth control until I see them. 4 days late. They have fucked with my hormones so much. So many empty promises. I'm literally in tears writing this. I'm engaged and I've had to have an abortion before. With an ex. I can't afford a baby right now this is so irresponsible! They told me to "use condoms" I was using condoms when I got pregnant. Not refilling someone's BC so they can keep a regular period/hormone balance is so insane I'm in shock. I can't believe I ever donated or supported these CROOKS! Save yourself the emotional trauma and find a real doctor. I wish I could give this place 0 stars. Also yeah the appointment times are bullshit.

I am absolutely blown away by the care my 84 year old mother received here. We were visiting from…read moreout of state when my mother came down with some ailments. The doctors here were not only kind and patient, but very thorough and knowledgeable. I can not recommend this place enough!

Not so urgent if you're on Medicaid. Felt slightly dizzy for a while and came in for a check up,…read morethinking it would avoid the long wait to schedule an appointment with my GP. I live locally. First Care would did not care to help me. I was handed a sheet of paper with other medical facilities on it, mostly located in Poughkeepsie, or other places out of the area. I was not in shape to drive that far. I was shocked that they would turn away a patient in need. It's the healthcare BUSINESS.

I was advised to go here from my primary care, my primary doctor wasn't available due to be out of…read moreoffice and area. I'm not generally an urgent care person, but I went for I was in pain and discomfort. At the start I thought no I don't want to enter my information in a kiosk, only to return to the person I saw sitting at the desk. But I overlooked it and entered my name on the tablet. Once she scanned my insurance and license within moments I was in a room being seen. The technician to PA to X-ray ALL PHENOMENAL! I showed up with horrible foot pain and the PA truly blew my mind with her skills and questions to discover my pain may have been in my foot but that's not how it started. They handled sending a referral to an orthopedic doctor and all I had to do was answer the phone call and commit to an appointment. The next day I dropped off a baked good from our bakery for the team.

Great experience. Would recommend to anyone. Quick and efficient as well as providing excellent…read morecare.