I highly recommend calling Rochester Towing for your towing needs. Steve was kind and helpful…read more towed my vehicle, updated the dealership on all the essential information and followed up with me after the call.

Always very helpful and very kind. I've used them more than once and they always try to fix it for…read moreyou if it is something small so you can avoid a mechanic bill. I recommend.

I had a great experience at this Firestone location. I came in to get 4 new tires and a balancing…read more The process was very straightforward--the day prior I checked the Firestone website if they had the specific tires matching my car in stock, then I scheduled an appointment, and then the center was ready to get to work when I arrived. I really appreciated the timeliness since I have experienced other tire centers where the work may not start for another 30min-1hr after showing up for your appointment. The work was also completed on time, and there was no pushiness for other services. Overall really great value for getting all 4 tires done! The location is near a large strip mall with many restaurants to kill the time. There is also a small waiting area with tables in the location. I really enjoyed my visit and definitely recommend coming here!

I went in for a new set of tires. They offered me some options, put the tires on. It took a while…read morefor them to get the tires mounted and balanced, however the ride is great and so very quiet. I wasn't really impressed that the gal called me "sunshine", and didn't refer to me by my name which was on the paperwork she was holding. I personally think calling people by weird names like that is degrading however, I'm very happy with the outcome of the tires on my car.

Fast service! Super customer service! I would recommend them any time . With the cold weather it's…read morenice to be able to count of them !!

Great guys - very much appreciated the good humor and friendly faces after obviously having a bad…read moreday and needing there service

It's a great feeling to know your vehicle is so well taken care of! They are a 5 plus star…read morebusiness for quality and value of service. Hats off to a great team of people!! Thank you!

Service team was nice and professional. everything was done in a timely manner. I use them for all…read moremy car care needs

Great service alittle expensive but worth it good service. Talk to Zach he is friendly and…read morehelpful....................................

I moved to Rochester about 6 years ago and from day one my family and I have done most of our tire…read moreand car repair business and this place. They always treated us nice and their service was spot on. They knew our names and were great people. I am not sure what happened, but after their expansion at the Civic Center Street expansion, things changed. You became a number and most of the previous front desk people were gone. They didn't become rude or unfriendly, they just didn't seem to care as much, at least that was my perception. On one of my appointments one of their employees, told me that that I had a problem with one of my front hydraulics or breaks? I just had my car serviced at the dealership and I told him, that I wanted to bring it back first, before any more work was done. The dealership confirmed that there was nothing wrong and I drove the car as normal without any issues. We all make mistakes, so I wasn't to concerned about it. I needed to have my winter tires put on, which are already on rims. In the past it was done without wait or hesitation. Now I am being told that I had to wait a week. Today my front tire went flat and I stopped by to have it fixed. I was told they can't fix it until next week? I don't know what happened since the expansion, maybe they got to busy and too big.

Good, convenient oil change and polite staff. No problems. They were able to meet my specific needs.read more

I called John's Garage 2 days after returning from Seattle and finding my car with a dead battery…read more I won't go into all they did for me above and beyond their services, but I am recently widowed and didn't know what to do. They got my car started, took it to their business, and returned it to me the next day. These business people were heroes to me. Thank you John and Kimberly.