I first came across this place a few years ago when my wife and I visited the Berkshires. While…read morewalking by, we noticed several prints in the window that we thought would look great in our home. We decided to step inside and found even more things that caught our interest. They had a variety of items--jewelry, souvenirs, framed prints of artwork, comics, maps, and something I found particularly unique: framed book spines. As we browsed, the employee working there was incredibly friendly and helpful. Although we were initially on the fence about purchasing an art print, we ended up getting that along with some of the framed book spines. We recently returned to the area and decided to stop by again. This time, the owner was there, and he was just as friendly and helpful. A few years back, some coworkers had given me a gift certificate for the store after I told them about it. I had completely lost track of it, but the owner called his wife to see if she could locate any record of it--and within 10 minutes, they found it! We left the store with another large framed print, another book spine, and an enlarged, framed vintage train ticket from the Northeast Corridor. If you're ever in Pittsfield and looking for wall art or unique souvenirs at good prices, definitely stop by this cute store.

Don't mistake Museum Facsimiles as the Berkshire Museum's gift shop just because of its name or…read morethat it's literally right next door to the actual museum. This is separate and apart from the museum. So forget the oversized pencils and postcards racks- what you'll find are unexpected gifts, stylish homeware items, metal jewelry, garden stuff, leather goods, Can-Can French posters and more in this shop. We got our hands on an $18 metal hanging bird bath, ornamental metal hooks for about $6 ea. and a few other things. In a nutshell, Facsimiles has it all with banging prices.

I need to prepare a painting for shipment and the owner was extremely helpful and securing my…read morepainting with Masonry board... I would highly recommend them!

Being local, I have been going to Millers since it was at the Colonial Theatre before being…read morerestored. I usually go here for framing but an occasional paint or brush. I always ask for Angela, she is so knowledgeable about framing and color selection for matting(if needed). She is also an artist so she has a very good eye for colors. She asks about your decor, and other important questions needed to make your selection the best needed for you. I highly recommend going to see her if you need some help, she very friendly and will make your experience a very satisfying one! Cudos!!!

Donna is one of those rare people whose competence is off the charts! She made the most beautiful…read morecushion and matching pillows for a windowsill for my husband and me - and was such a generous and patient guide through the whole process. I had never ordered any custom upholstery before, and she made it easy. She also graciously took on multiple rounds of us changing all the details. The end result is gorgeous - it's now a centerpiece of our living room. Update June 2020: We did another terrific project with Donna and her team, upholstering an antique carriage bench with fun fabric I found in Madrid. They did a perfect job, including really thoughtfully centering the pattern in the fabric and putting piping around the edges. The finished piece is transformed and brings us so much joy!

I can't speak highly enough about how this business helped me with a unique and complicated…read moreupholstery project. The finished product is beautiful, and the price was so reasonable. The staff were so helpful and responsive. We would use this company again and again. Excellent, excellent experience.

A huge variety of hand-crafted gifts. Not store bought, but individualized - the perfect gift to…read moresay "you're special".

I currently have items in this store and she is ana amxing owner and makes you feel welcome right…read moreaway.! All the crafters and creates that are involved do amazing work and everyone should go.!

I went to this store multiple times in fall of 2020. I bought a bunch of gorgeous silver jewelry…read more Pretty scarves and funny t- shirt. The owner m-operator was very nice about explaining the jewelry stones and the artist. He polished everything up nice and gave me a polishing cloth to take home. (I bought so many pieces, he knew I would need it!)

I was in this weekend with one of my friends and was not greeted by anyone despite being the only…read moretwo people in the store, finally I had to go up to the counter and ask them for help and they were very dismissive with my questions and offered little to no help, I sincerely hope that this didn't have to do with our ethnicity and only to do with their poor customer service.

More like what a pain!…read more I went to the store to purchase a gift my mom had specifically picked out. The store was supposed to open at 10:00am -- the door even had the holiday hours posted confirming that time -- but the owner didn't arrive to open until 10:25. To make matters worse, when I asked for a piece of tissue paper for the bag at checkout, I was told they don't provide wrapping (but i only wanted a single piece of tissue) for items that are on sale. Overall, not a great experience and definitely disappointing.

I absolutely love What a Gift! Their product offerings are wide for a small store, with beautiful…read morecards, stuffed animals, jewelry, wall hangings (what I personally got!) and so much more. They're all beautiful, and you can tell very thoughtfully curated. The owner is absolutely fantastic too. She's helpful and kind, but not pushy at all. She even went through the trouble of putting the wall hanging I bought into the frame I bought so I wouldn't have to do it myself. Everything was also very reasonably priced - 10/10 experience with this store!

Crappy customer service. Uninterested person at register balked at showing me where items were…read more Just pointed in a direction with a dirty look. Hoped to shop local despite high prices but aloof vibe is a turn off. The selection is excellent but no better than online alternatives.

My family has shopped at the Railroad Street location for years and loved it…read more Sadly, we can't say the same for the new location. We are puzzled that an art supply store that caters to children is overrun with merchandise featuring some truly vulgar (and frankly dumb) language. This includes, but not limited to, the words "Fuck" "Shit" "Ass" "Bitch" on socks, magnets, body cream, notebooks, etc. All at child height and at the store's entrance. For readers young and older - this just cheapens the experience. A real missed opportunity to create a fabulous and inspiring new store, JWS.

I just found out that it's closed. I am heartbroken . We come up here every year and stopping…read morethere is one of our must do high spots. I have bought so many lovely unique items. Good luck and happy retirement to the owner(s) but oh dear how i will miss you!!

I love this place. Visit family in the Berkshire's annually, and try to stop in to PP. Usually find…read moresomething unique, and sometimes on sale! Nice people! Always fun!