Full disclosure - I'm a member of DTCCU. This club has some excellent instructors who compete at…read morethe highest levels in obedience, rally, agility, nose work, and other sports. They volunteer to instruct because they are passionate about helping people and dogs learn. Critics should know that we are not a business, but rather an all volunteer club. We know that our registration procedures are clumsy and inefficient and are working to find a way to improve them. We know it's frustrating to have to wait to know if you are in a class. Again, we are all volunteers here. Nobody is getting paid. Most of our classes are FULL every single session, usually with wait lists. We do not always have an instructor to offer another class. We offer puppy and home companion classes as part of our mission and are proud when we see teams achieve success and earn their Canine Good Citizen certificate. We love to see them move on to more advanced classes and become members themselves. There are other places in town that can help with basic training for pet dogs, but we are one of the best. We are also one of the few places that offer classes for people who want to become more immersed in dog sports and/or competition.

Well taught classes. Clean and large facility. We took our puppy here for a beginner class and…read morewe're pleased with the progress she made.

Jodie's professionalism, kindness, and willingness to work with so many different types of dogs and…read moredog owners (with varying levels of training) is amazing to watch. That our giant dog can be taught in the same class as little weenie dogs and still get great results is amazing. She taught me more about my habits with my dogs than anything, and I'm really grateful. We also love Jodie for boarding - truly, so easy, so safe, and we always have a happy dog walking in and very sleepy happy dog coming home. He loves to be there, and we love that he has a spot. Highly recommend!

They are so good with the dogs and offer very useful suggestions to help with your dog at home.read more

Horrible Customer Service! Provides poor quality care for some of their dogs. Owner and employees…read moredisrespectful.

We have had an overall great experience with the dog den. We've been taking our dog there for about…read morea year and a half now. He's a large (~80 lbs) coonhound who is fine around other dogs, but has some anxiety challenges with people. He's also real loud and tends to make lots of noise when he's left alone. He's boarded there a bunch of times, once for over a week. We always include the day care option for him, which is an extra cost but worth it for him to have the outdoor time (they have a fenced area that I believe they use specifically for day care) and socialization with other dogs. This is the only place we've boarded him, but we tried some other day care options in town and have been happiest with the Dog Den. The staff there knows what they're doing with our dog, and it's helped us to feel confident leaving him there. He started off feeling very nervous during drop-off, but now is excited to go and knows exactly what to do. I've seen some negative reviews about experience with staff there. The guy in charge is direct, which sometimes comes off as gruff. I get the impression he likes dogs more than people, and frankly I'm totally fine with that because he knows his stuff around dogs. I've seen him directly correct some staff behavior that made my dog uncomfortable (see anxiety mentioned above), simply by quickly observing his body language and understanding his specific needs. Other places have failed in this where the Dog Den succeeded. That's not to say the other staff there performs poorly, I've always been extremely happy with everyone there (he LOVES Carly- she's amazing and I hereby advocate for her raise). Just that my dog, like many dogs, has some specific needs. We'll continue to recommend the dog den for both day care and boarding, even though it's sort of out of the way for us. In my experience, their staff has shown to be very competent and professional with the animals in their care.

Good rates. I am a pittie owner and he was a safe place for me to leave my dog. I will use this…read moreservice again.

Reggie is the best my pooch staid for 6 nights would definitely recommend his business!!!read more

Love all the photos and videos they post online of our dog having fun with all her friends! Clearly…read moreso much hard work goes into all their events like Peanut Butter Day, Puppy Bowl, and the birthday "paw"-ties.

I have taken my dog to ruff Dayz since it opened and loved it..he got great tlc and grooming…read more Took him to get groomed and did t know ownership had changed..my golden doodle was unrecognizable when I picked him up. The groomer shaved him down to his skin. I would not recommend this groomer to anyone. Stay away

Seriously don't go here. I am on a temporary work assignment in Champaign for 16 weeks. I needed…read morea dog groomer. I thought that PetSmart would be a reasonable option. It was awful. My dog has hair and needed a hair cut. The groomer did not follow any of my instructions. They also upcharged me $20 to use my own shampoo. They returned my dog with cuts and abrasions, most notably on his testicle and penis. My dog was shaking and spent most of the next 24 whimpering overtime some one tried to touch. Stay away. Go anywhere but here.

This is one of my favorite stores to go to for my pets food and other needs. Pets are expensive…read more Always. And PetSmart always has a good selection!

I am so grateful for Dawn ( Schultz) she always is very nice and answered any questions I have. I…read moreabsolutely love this place because the staff is super nice and helpful. I have used this kennel from one night to 5 nights, and highly recommend this place.

We had an amazing experience with the board and train program. We did the two week option with our…read more15 mth old Cane Corso pup who weighs 135 lbs. When we came to pick him up we were amazed with the progress he had made in such a short time. Dawn the owner went over the problems that we really wanted help with and what would help our family the most. And executed training on each thing we spoke about. I am so amazed at my dogs calmness and alertness and want to be a great dog since he has been back home! ThNks Dawn

I an so grateful to have been referred to Lisa and her team at Moongazer as a first-time puppy mom…read more We had dogs growing up, but I needed guidance to give my 3 lb bundle of fluff a proper understanding of how to communicate and behave in the world. They have a great, spacious facility at Moongazer, and Lisa was extremely knowledgeable. Our classes were always well-attended, but segregated small and large breeds so the little guys did not get pounced on. There were staff attending to each group to provide individual assistance or advice as needed. My dog graduated Puppy Kindergarten w a certificate, and in that class had mastered virtually all the requirements to go on to be certified as a Therapy Dog in healthcare settings. This was many years ago, and sadly my little guy has passed, but some of my fondest memories of him as a tiny puppy were at Moongazer. In fact, I followed Lisa's recommendations for nutrition brands; years later we realized that had my guy not been on these formulas, he would have succumbed to his latent chronic illness much earlier than the 16yrs we were blessed with him. I saved all the weekly skills training handouts, and feel confident that with these, in addition to our experience at Moongazer, I can train a canine companion in the future. I live across the country now, but was thrilled to find that Moongazer is still thriving all these years later! Peace & blessings for many more years helping animals to train their humans!! ;)

Tried and not recommended. Spent more time watching the "trainer" than actually interacting with…read moremy dog. Should not mix dogs of all ages in the same class; puppies should not be in the same class as older dogs. Dog training club is a much much better option because you actually get to work with your dog instead of sitting in a chair listening to someone for an hour.

Zero stars is more appropriate!…read more My daughter's sweet dog was severely stressed and vomiting and had diarrhea as soon as he came home from being groomed there. The groomer he had previously had quit and the groomer that day said she was overwhelmed, and even though his appointment was at 10am it would be 3pm or later before I could pick him up. He is now at the U of I vet, on an iv, and being treated for dehydration. More tests will be run Monday, so he has to stay at the hospital for two nights. Do NOT take your dog there for grooming or boarding! The place is filthy and the customer service is terrible. Their kennel dogs were stuck outside in the heat. I could hear them all yelping and felt so sorry for them. I should have turned around and immediately left. If you just drive by the place, you will keep on going! It is NOT worth the convenience to go there. They should pay the vet bill too! I am so upset for my daughter and her dog. I am convinced this place mistreats the animals entrusted to them! Go to grooming by Jessica instead!

Please let me preface this review by saying that I do not usually give 1 star reviews. That being…read moresaid, I would give this place a zero if I could. I made the appointment and came to drop off my dogs at 8 am. When I saw the outside of the place I wanted to just keep driving, and I just should have listened to my instincts. This place should be called the Pet Shack because its literally a dirty, run down shack. We came in and there was no one around. We waited and still no one and then finally we saw a little plastic door bell to ring for service. Eventually someone came down. This was not the groomer so I had to tell this person what to tell the groomer. They weren't rude, but weren't friendly either. What really got me was how run down and filthy the place was, I felt bad for the dogs that were boarding there because their cages were gross and had excrement laying all over the place. There was dog hair all over the front room floor, like big piles of hair, as if the floor had not been swept in a while. I really should have left at that point but I didn't, the dogs needed to be cut so I just gave in. I came back at noon to uneven and choppy cuts. I will never take my dogs here again and I feel guilty that I ever took them there to begin with. I should have read the reviews on Google because there are similar experiences posted on there. I don't know how anyone could ever call this place clean.