Had to update my review -Uncle Al and his team r the BEST. I…read morehad gone to all the others b-4 Al, A & B Scissor hands is hands down number 1.

They did a great job on our new 4 mth old Aussiedoodle! We showed Al a picture of how we wanted…read moreNeo cut & he looked absolutely perfect when we picked him up. This was our first time using A&B Scissor Hands with recommendation from a friend and will be our groomer from now on.

Waited 1 hour and 20 minutes in a room with a sick dog. No Doctor and didn't have the courtesy to…read morecheck on us or the sick dog. After we left without the doctor seeing the dog, she called and gave us a song and dance about another sick dog. Well what about mine. No one to check on us, no updates, no Doctor, until we decided to leave. Then 10 minutes later, a phone call. I call that non caring and abuse. Do not go there...

These people are the best. They have taken great care of my animals for years, even before they…read moremoved to this location. The staff is always friendly and attentive. And I am always given a range of care options with consideration for my budget. I recommend them wholeheartedly!

Our dogs had a fantastic time with the workers and other doggies. They sent us photos of our dogs…read moreduring the day. Dropoff on the weekends is between 7:30am and 9:30am amd pickup was between 4:30pm and 5:30pm. Dropoff and pickup went smoothly.

My pup loves going for daycare and boarding! The staff is always friendly and professional. We get…read morepictures and updates whenever he visits. I love that they provide ample playtime outdoors and give the dogs extra enrichment like water activities and even plastic playground equipment. The dogs are sorted into play groups based on personality and play type, ensuring a safe and enjoyable environment. We are so thrilled to have a place that we feel safe leaving our fur baby and that he loves going to as well!

Wish I could give more than a five star rating. Heather is an amazing and caring person. She does…read morean excellent job and she loves dogs. From baths to nail clipping, she does it right the first time. Even her clients(dogs) love her. When U leave your pet with her, they are in good hands, they will be very well groomed and smelling fantastic. Rory, loves going to see her. And so do I.

Great experience! I sent a text and Heather got back to me within minutes. I was able to make an…read moreappointment for Jasper the next evening. Jasper looked great and I will definitely return.

Headline: Who treats their customers this way?…read more Grooming: 3-stars. Customer service: 0-stars. There are better-priced, kinder, and more professionally-run groomers throughout the C/U area. Money is better spent elsewhere. I haven't been treated this poorly by a business in a very long time. The groom took 90 minutes longer than expected, and I was not updated about a delay. The owner's response to my frustration about the timing was defensive, blaming of me and my pet, and took no responsibility for her company's delay in service. Who treats their customers this way? Finally, the groom was not done to completion as the fur around the face and neck was not groomed at all.

Bella looked great and was loved :) they did a wonderful job. She was shedding horribly and it was…read morevery frustrating trying to manage on my own. Finally I was desperate and found Angel Paws and they were very kind and took her in last minute. Bella looks all fancy now :)

Will not recommend to anyone. I took my dog in due to him not eating or drinking for days. His…read morestomach is extended and he gained 5 pounds, which if he is not eating he would not gain weight. He also has been stabile in his weight for many years as he is an older dog. I only took him here because my vet could not get him in for a few days and I did not want to pay thousands at U of I Vet Med. Spent $700 to be told he is dehydrated but nothing is wrong with him. As a dog owner for my entire life (my parents had multiple dogs when I was a kid and multiple had medical concerns) I know my dog and how he acts. To be dismissed about my concerns and told there is nothing wrong with him is concerning. I am now taking him to my vet due to the same issue as well as a massive bump on his ear that is causing his ear to droop and him being in pain. My dog pants when he is stressed and in pain and I tried to tell them this as well but this was also dismissed. Not only did I spend $700 to be told nothing was wrong, now I have to pay even more money to get the original problem looked at and fixed. If a thorough exam had been completed and my concerns were heard, my dog would have already had the treatment he needed, instead of being in pain and I wouldn't be out so much money for the same concern. I was also told by the tech I would receive a call the following week to check up and see how my dog is doing but have not received a call and now 3 weeks later have not heard anything from them. I took him to my vet, Country View, who just looking at my dog told me he had an ear hematoma. He had a severe ear infection that led to his ear drum being shut off. My vet answered all my questions, including telling me that him not eating and drinking was because he was in pain and had an infection. My dog will now have an ear droop the rest of his life because the infection was not caught. This is negligence on the doctors part at Sports Vet. There was no exam done because if there was he would have caught the ear infection which could have been treated for way less than $700 and my dog wouldn't have developed an ear hematoma. Sports Vet does not want to do anything to make this better and just say I'm sorry. What do you want me to do? Do better! Stop charging people outrageous amounts of money to find something so simple as an ear infection. Do your job!

Very strange with a youngster answering the phone, and talking over us as the juveniles do these…read moredays. Some puffed up admittedly unlicensed male "Beau" got on the phone - and did the same talking over you routine. His speaker listener obligation, really fell through the phone - yelling, yet not listening to me the owner of the patient. He admitted having no license in anything. HAve spent thousands there, and brought 4 or 5 pets there. Have never run in to such an unprofessional needy employee like this anywhere. One of my pets was mis-diagnosed there a couple of years ago - no apology or refund. I do have a professional license in a healthcare field - No one is perfect - but the failure to accept my pet for treatment and deal with the youngster's failure to handle the call like an adult - instead of a nasty cry baby - was so bad, it was almost hilarious, it was handled so poorly. Have spent thousands there and whoever this "Beau" guy is, has to go. It's completely unprofessional to act like a brat. This isn't how a professional healthcare provider should behave. They are losing patients due to an attitude issue. Not to mention that they had no pain relief RX for both of my cats that had dental procedures done on the same day once.. There are techs and 2 particular docs there that we love - but we aren't going to be treated like we were treated not too long ago. Just being open and honest. Beau would not sllow me to talk to a vet - which would have been the first appropriate thing to do.

Jessica is absolutely AMAZING! We just moved to the area in January and we were really looking for…read morea good groomer for our pup Lucy. Jessica is fabulous and so kind. Lucy looked gorgeous after her first visit and we are so excited to bring her back in June! :)

Refused to book appointment unless we agreed to come back every 6 weeks. First of all if I've never…read moreseen your work on my dog and this was going to be her first visit I'm not agreeing to anything. Just groom and get paid instead of trying to trap customers.

They were so nice to me; overall loved the experience. So gentle with my cats and courteous to me!read more

I followed Dr. Davis from the U. Of I. Vet Clinic to AHATC when he began this veterinary practice…read more I'm not even sure what year that was. I'm 85, so you know I am extremely happy with the competence and care all our dogs (and cats) have received. I have found warm and welcoming professionals from the receptionists, vet techs, and veterinarians throughout the many years I have been coming to this vet practice. The same has been true since Dr. Davis retired and Dr. Stoerger has continued the practice. Every time I've had to make that awful decision a pet owner often faces, I have been supported and eased through euthanizing a beloved furry member of our family, this practice has supported me with their combined veterinary skills, their empathy, and their understanding for my loss. My most recent experience in dealing with my Murphy's struggle with cancer, I was able to get through it with their support and caring. Dr. Stoerger came to my home with a vet tech and told me to let her know when I was ready. (You're not ever really "ready" to lose your friend and companion, but you know it's the last caring thing you can do for them, and I was given the gift of Dr. Stoerger's understanding and empathy for my loss. She has cared for Murphy, my beagle mix, from 2012 when I adopted him until his recent euthanasia. When the mass was discovered in his lung, she told me of the cancer division at U. Of I. Veterinarian Medical School, who were wonderful as well. When I took him there, she shared his medical records with them. In his illness and euthanasia, she was so tender with him--and with me--that I felt comforted, and I know Murphy was as well. I highly and confidently recommend Dr. Stoerger and this practice who will make your pet and you feel not only welcome, but confident in their hands. received. She shared his

I had my dog groomed by John. He is amazing and takes great care in his wotk. And he cares about…read morethe animals.

Very friendly and helpful workers and prices are decent for a speciality store. They offer a nice…read morevariety of items for all types of pets.