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    Puppy Haven - Smyrna

    4.5 (40 reviews)
    Open 7:00 am - 7:30 pm

    Services - Puppy Haven - Smyrna

    Pet boarding

    Bath and groom only

    Full grooming

    Puppy Haven - Smyrna Photos

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    Recommended Reviews - Puppy Haven - Smyrna

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    Nathalie L.

    We started bringing our 5-month-old puppy to Puppy Haven just two weeks ago, and we couldn't be happier! From the very first phone call, we knew this was the perfect place for her. The staff is incredibly kind and welcoming--she literally runs into their arms the moment we walk through the door. She's already enjoyed her first Puppy Play Date, where she had the best time playing with new friends. We absolutely love Puppy Haven and can't recommend it enough to fellow puppy parents!

    Mav and Mia!
    Kelsey R.

    We love sending our dogs, Maverick and Mia, to puppy haven!! We have tried so many other boarding and daycare places where our dogs have almost always come back to us sick, and/or with pee and poop on them, and just not well taken care of. Puppy Haven may be more expensive than other places, but it's worth it and they've never gotten sick and always smell fresh from being wiped down when they come home. They also upload so many fun pictures of the dogs throughout the day on their instagram which makes my heart happy and comfortable that they're having a fun and not just locked up all day. They also offer a sibling discount which is GREAT since we have two dogs. Definitely worth it!!

    Cheerful Beignet at Puppy Haven
    Saya J.

    My pup absolutely loves it at Puppy Haven! I take him to daycare weekly and it's hands down his favorite part of the week. He always comes home happy and exhausted from a fun day. I've also found it challenging to find a boarding facility that I trust but have had no worries leaving Beignet at Puppy Haven, when needed. We've been going here for over two years and could'nt be happier.

    Puppy Haven Smyrna has been a lifesaver for my dog who has separation anxiety when I am away at work. Staff is very friendly and professional and I love that you can check the webcams anytime to see all the pups. Would highly recommend for anyone looking for doggy daycare and their pricing is competitive as well!

    Anasha G.

    My puppy Jackson has been going for almost a month now and loves Puppy Haven!! He goes twice a week and is always happy and tired when he gets home. It's a great opportunity for him to socialize and play with friends! The first couple of times he went he was scared and hesitant. Now he goes running in and straight to the door. This is also a testament to how amazing the staff is!! They are always very welcoming and friendly

    Jessica H.

    Bowie and I absolutely love Puppy Haven! From my initial phone call, the team has been so helpful and kind, walking me through all of the vaccination requirements and explaining the care options for a young pup. Their webcam really eased the first day mama nerves (and continues to makes for entertaining conversations at my office). I really appreciate the team that works here. Bowie is always welcomed with love and the drop off process is a breeze. Thanks for taking such good care of us!

    Britany H.

    So good! I was so nervous boarding my Frenchie Boona, but Puppy Haven made me feel extremely comfortable from beginning to end. The staff is so nice and efficient, the booking operator was pleasant and made booking a breeze, and my dog seems to have had a great time! As mentioned, it is a bit more expensive than other places, but in my opinion is worth it for the care and peace of mind. He'll be back for sure!

    My boy Charlie had a great time at the free puppy socialization playdate! He's become a regular there for daycare, but I loved that he had a special opportunity to bond with some pups his age under close supervision. It was great seeing all of the videos of him playing tug of war or chase with his new friends. I will definitely be taking him to these play dates until he ages out!

    My Corgi LOVES this daycare so much and so do I. The employees are super sweet and very caring towards my dog (who is crazy energetic and can be very playful)! Everyone is really nice and I completely trust them with my sweet boy, Menchie. I also enjoy watching him on their live webcams at work - I love seeing him run around and play. Another plus is that they are super active with Instagram so I love seeing their new posts for pictures of my baby! Also special shout out to Ashton - she makes me and my boy feel welcome as soon as we walk into the door!

    Brittany H.

    Do not recommend. They shaved my golden doodle to her skin without any communication. I liked this place before because they don't keep the pups in cages. Maybe for other breeds, not for doodles. Never going back. She's traumatized.

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    2 months ago

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    Laura B.

    That's so kind of you to share! Thank you!

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    1 year ago

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    Laura B.

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    10 months ago

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    Laura B.

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    11 months ago

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    Laura B.

    Thank you so much for sharing, Nathalie!!!!

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    4 months ago

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    Laura B.

    Thank you for sharing, Malaica! We ADORE THOR!

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    2 years ago

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    Laura B.

    Thank you, Kelsey:) We love sweet Maverick & Mia! :)

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    1 year ago

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    Laura B.

    Thank you, Saya! We ADORE Beignet!!!

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    1 year ago

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    Laura B.

    Thank you so much for sharing!!

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    6 months ago

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    Laura B.

    Love hearing this! Thank you so much for sharing!

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    2 years ago

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    Laura B.

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    1 year ago

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    Laura B.

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    2 years ago

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    Laura B.

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    2 years ago

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    Laura B.

    Thank you so much for your kind words, Vanessa!

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    2 years ago

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    Laura B.

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    1 year ago

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    Laura B.

    Awe, thank you for sharing!!! We loe our Charlie boy!!!

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    2 years ago

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    Laura B.

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    1 year ago

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    Laura B.

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    1 year ago

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    Laura B.

    Thank you, Kelley! We love caring for Zoe!!!!!!

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    1 year ago

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    Laura B.

    Thank you for your kind words! We adore Mabel and love caring for her!

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    2 years ago

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    Laura B.

    Thank you! We love caring for sweet Dice!

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    3 years ago

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    Laura B.

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    3 years ago

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    Laura B.

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    1 year ago

    the only place i trust to watch my dog, Millie highly recommend puppy haven to anyone in need to their dog being boarded or groomed!

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    Laura B.

    Thank you, Jordan!!!

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    2 years ago

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    2 years ago

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    Laura B.

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    3 years ago

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    Laura B.

    Thank you so much, Kayla! We love Cooper!!!

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    3 years ago

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    Laura B.

    Awe, thank you!! We love handsome Finn!

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    3 years ago

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    Laura B.

    Love hearing this, Taelor! Thank you for sharing!!

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    2 years ago

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    Laura B.

    Thank you, Sheree!

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    3 years ago

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    Laura B.

    Thank you!!

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    3 years ago

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    Laura B.

    Thank you!!

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    3 years ago

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    2 years ago

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    Laura B.

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    4 years ago

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    Laura B.

    Thank you so much, Katie!!

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    3 years ago

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    4 years ago

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    Laura B.

    Thank you, Michelle!

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    3 years ago

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    Laura B.

    Thank you, Marley!!!

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    3 years ago

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    Laura B.

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    4 years ago

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    Laura B.

    Awe, love this! Thank you so much, Amelia!

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    4 years ago

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    Ask the Community - Puppy Haven - Smyrna

    Review Highlights - Puppy Haven - Smyrna

    Another plus is that they are super active with Instagram so I love seeing their new posts for pictures of my baby!

    Mentioned in 3 reviews

    Read more highlights

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    Hounds Town - Atlanta - Smyrna

    Hounds Town - Atlanta - Smyrna

    3.0
    (4 reviews)

    BEWARE of boarding your pets! Unsanitary conditions!! Positive reviews are owners friends. He's…read moreon FB asking his friends to give positive reviews to counteract the "fake" reviews (https://www.facebook.com/share/v/1L1mjFs2g5/ ) We had our reservations when we toured the facility. The dogs DO NOT GO OUTSIDE. They play and POTTY inside all day. We were concerned, but were reassured they pick up immediately and are always cleaning. We should have listen to our guts. We boarded our dogs for 1 week while away. They were both healthy. When we picked them up, one dog's eyes were runny. By that evening, they were so puffy he could barely see. Took him to the vet and got some eye cream for an infection, as well as irritated skin around his paws. After a couple of days, he began to have this deep hacking cough. Back to the vet! As it turns out he also caught a respiratory infection while there. And yes, the other dog began to show symptoms not too long after for the eye infection and the respiratory infection. Luckily we caught his quickly and he is not suffering as much as the other dog. It's been over a month (and approx. $2000 in vet bills) and we are still dealing with it. Another thing that has happened is the pooping inside did not immediately go away and we had issues with that as well as poop eating (coprophagia), something they have NEVER EVER done. That has been extremely hard to break. I would STRONGLY ADVISE AGAINST sending your pet to this facility. UPDATE: the owner is not telling the truth. Our puppies were there the week of March 7 through the 14th. How dare you come on here and try to say that we were never there. Shame on you! He's in the video you posted while he was there! I also included the video with my other dog as well.

    I had a very concerning experience with this dog daycare facility and would strongly urge other dog…read moreowners to think carefully before bringing their pets here. On a recent date, my dog was attacked by another dog while in their care. I was contacted by staff immediately and had to seek veterinary treatment, as well as file a police report due to the severity of the incident. What's especially alarming is that I was told by an employee that this same dog had previously attacked someone and was classified as "vicious." Despite that, the dog was still allowed to participate in daycare. That raises serious concerns about their safety standards and decision-making. Animal Control opened an investigation and attempted to obtain video footage, but the owner--who is the only one with access to the surveillance system--has reportedly not cooperated. I also obtained records confirming the prior incident, which makes it clear this situation could have been prevented. On top of that, getting reimbursed for my dog's vet bill has been unnecessarily difficult. Instead of taking responsibility, the owner sent what appeared to be a non-disclosure agreement and has avoided accountability. Beyond the incident itself, the facility setup is also disappointing. There is no outdoor play area, no indoor grass or turf, and dogs are essentially left to relieve themselves on the floor. If your dog is house-trained, that training will likely be undone in this environment. Overall, this experience has been stressful and frustrating. Between the lack of transparency, questionable safety practices, and poor facility conditions, I cannot recommend this location to anyone who values their dog's well-being. Note: In response to the owner's reply below, I made multiple attempts to contact the owner by phone and in writing but did not receive a response until I sent a certified letter. In his reply, I felt my concerns were not addressed, and responsibility for the incident was not acknowledged. Additionally, I was unable to continue communication through the business's social media page after being blocked, which limited my ability to follow up regarding reimbursement for veterinary expenses related to the incident. Due to the lack of resolution, I am currently pursuing legal options. For those interested in reviewing public information, incident reports can be requested through Cobb County via an Open Records Request. These records are publicly available. I was able to obtain documentation of another incident at the same facility that occurred a few weeks prior to mine.

    Barking Hound Village Marietta

    Barking Hound Village Marietta

    3.6
    (35 reviews)

    This was the first time I left my dog since I got him so I was very concerned and nervous leaving…read morehim. I live in Smyrna so it was about a 20minute drive for me. Needless to say, the girls there were very nice and informative. I called at least twice and they would gladly go check up on him. As I went on my trip, I was happy to know that I could watch him on their webcams. He is pretty apprehensive when meeting other people and he generally does well with other dogs but he's not just use to seeing them everyday. They take a log of what you bring with your dog which I appreciated. The daycare hours are great, they are open until 8pm which is great for those who work a bit late. I'm thinking about taking other trips and will use them again.

    Formal Complaint - Barking Hound Village Marietta…read more I am writing to formally express my disappointment with my recent experience at Barking Hound Village Marietta. I have been a loyal customer for years, and the level of service has declined significantly under the new management. When Jeremy managed the facility, he consistently demonstrated professionalism, excellent customer service, and genuine care for both the dogs and their owners. Unfortunately, my experience with the new manager, Austin, was the complete opposite. I scheduled my dogs' temperament evaluation approximately one month in advance. After loading my three dogs into the car and arriving in the rain for our appointment, I was informed that my dog, Gus, would not be accepted by the facility. This information should have been communicated well in advance, not after I arrived for a scheduled appointment. That lack of communication showed a complete disregard for my time and created unnecessary stress, especially since I had only one week before my planned travel to find alternative boarding. Fortunately, I was able to secure care elsewhere, but no long-term customer should be treated this way. The facility itself has also become disappointing. In my experience, it has often appeared unclean, is frequently under renovation, and the condition of the driveway has made visits inconvenient. Combined with the poor communication and lack of professionalism, it no longer reflects the quality of service I once expected. During my conversation with the manager, I expressed concerns about my dog's safety around larger dogs. Rather than acknowledging my concerns or explaining the facility's safety protocols in a reassuring manner, I felt my concerns were dismissed. As a pet owner, I expect my concerns about my dog's safety to be taken seriously. Instead, I left feeling that customer concerns were not valued. Perhaps the most disappointing part of this experience was the attitude toward loyal customers. Rather than attempting to resolve the situation, I was left with the impression that because the business is busy, customer service is no longer a priority. That is an unfortunate message to send to customers who have supported this business for years. Because of this experience, I will no longer be bringing my dogs to Barking Hound Village Marietta. I cannot recommend the facility based on the customer service, communication, and overall experience I received. I hope ownership takes these concerns seriously and works to restore the professionalism and customer-focused culture that once made this location a place I trusted with my pets. This was one of the worst recruitment and customer experiences I've ever had. There appears to be no cleaning schedule, no basic standards of professionalism, and no sense of decorum. The facility felt poorly managed, and I genuinely worry that dogs could become sick after spending time here. What was even more concerning was the presence of aggressive pit bulls. As a customer, I should never have to worry about my dog's safety while boarding or visiting a facility. Instead of taking customer concerns seriously, the manager seemed to have an obvious affinity for the pit bulls rather than prioritizing the safety and well-being of every dog in their care. Overall, the lack of cleanliness, professionalism, and accountability made this an experience I cannot recommend. If you're looking for a safe, well-managed place that treats all customers and pets with care and respect, I would strongly suggest looking elsewhere. Also they now require 50% upfront for boarding (new policy, probably new management) also unheard of. And the new manager has an UGLY BIG mouth and talks back to customers defending pitbulls. They welcome litigation should there be a dog fight and in response Austen said "we don't get more lawsuits than any other place, its the cost of doing business" he's a really inappropriate, too junior to be in this position. He doesn't have the requisite experience.

    Puppy Haven - Smyrna - petboarding - Updated August 2026

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