To anyone in need of a professional dog walker, I highly recommend The Peaks Pet Nanny, a…read morefamily-owned and operated business providing various services for dogs and cats. Over the years, I've used different dog walkers on several occasions when I could not walk my dog. I feel the way most dog owners feel: my dog is a part of my family. He's like my child, and I am cautious with who takes him out of my home and walks him. Before I decide, I "do my homework," consider all of the options and select the best one. In this case, The Peaks Pet Nanny was hands down the company that met all of my criteria. Additionally, they were highly recommended to me by a friend of mine and one of their long-term customers.
On my first phone call to The Peaks Pet Nanny, I spoke with Gina, who owns the business with her husband, Patric. During our conversation, she answered all of my questions. I found her to be bright, articulate, knowledgeable, and professional. In less than half an hour, I had a schedule worked out. She transmitted me all the necessary paperwork and advised me she would call me with the information on the dog walker they were arranging for me. Shortly after that, Gina called me and told me about who would be walking my dog.
Within a minute of her scheduled time of arrival, the walker, a wonderful young woman named Olivia, appeared at my front door. Olivia is an experienced dog walker who is kind, compassionate, and the most punctual individual I've ever met. In the month that I've used the service, Olivia has never been more than three or four minutes late. When my dog sees her, he goes crazy. It's the happiest time of his day. He leaves with his tail wagging and returns smiling, panting, and tired. Exactly what we were looking for.
Recently Olivia took a much-needed vacation for a few days. I made a phone call to Patric. Within half an hour, he provided me with a substitute walker, Debbie, another experienced dog walker who lives within walking distance of my home and who, like Olivia, is kind, compassionate, and professional. On Debbie's first day, Patric called me to confirm that everything worked out, and I was satisfied with the temporary arrangements, which of course, I was.
Once again, I highly recommend using The Peaks Nanny for dog walking and for any of the variety of services they offer pet owners. They are professional, efficient, go above and beyond to satisfy and be responsive to their customer's needs.