I have been going to Holly for 9 months. She is WONDERFUL! Always makes me feel comfortable and…read morerelaxed. She is quick and thorough! I can't recommend enough!!

I had a very pleasant first experience here this morning. I…read morewasn't 100% sure how to get in, so I called. Wendy guided me in (door between "Hatch" and "Nest," go up one floor and turn left) and I found a very small but cozy space that was sparkling clean, tastefully decorated, and calming. Wendy herself was an absolute love. She made sure to check in with me frequently during my two procedures, she was polite, friendly, and just the right kind of chatty. Her technique was gentle and, while not painless because somebody is putting hot wax on your flesh and tearing out hair at the root, minimally painful. I have only had a couple of previous waxing experiences, but this was by far the best. I am in town on vacation so sadly I will not be a regular client, but if I did, I would be.

I have been going to Morgan for a year now for waxing, but today I went for my first facial. I had…read morea great experience! She took time to ask questions about my skin and really get to know what I was looking for. She made recommendations and tailored her service to fit my wants and needs. The facial was relaxing and really helped clear up some problem areas for me. I highly recommend her!

Morgan is SO good at what she does. She has helped my skin tremendously in the last two years. I…read morewent from having horrible hormonal acne around my jaw line to none at all. She's always been incredibly patient answering my questions and recommending products (not always expensive which i really appreciate). I trust her tremendously and would recommend anyone/everyone to go see her! You will notice a major change and really enjoy the process. I didn't think facials could get better, and then I met Morgan. Turns out they can! Very thankful for her and super excited for her new endeavor! My favorite days are when I'm getting a facial. AND she gives great scalp massages! I have gotten dermaplaning which i love, the signature 60 min facial, the lash lift and tint, and eyebrow wax. ALL of them were worth going back for!

I can't say enough amazing things about this spa! From the moment I walked in, the whole experience…read morewas so calming and welcoming. I went in for a facial and eyelash service, and it ended up being so much more than I expected. The facial itself was incredible--my skin felt refreshed, glowing, and so hydrated--but what really stood out was all the little extras. While my face was being treated, I also got pampered with hand and arm care, which made the whole experience feel so luxurious and complete. Everything felt thoughtful, unhurried, and truly relaxing. You can tell they really care about making you feel taken care of, not just rushing you through an appointment. It honestly feels like you get way more than what you pay for. If you're looking for a place to unwind, be pampered, and walk out feeling like a new person, this is it. I'll definitely be going back!

My 3rd waxing experience with Rae was very uncomfortable and brusque. This change was a departure…read morefrom my earlier experiences with her. There was a noticeable lack of professionalism that last waxing session, so much so that I told her I would not be returning. I left an honest review previously, but it did not get published!

It has been years since my last facial and the facial by Parks has me hooked. She puts you at ease…read moreand the products are wonderful I have gone to Parks for years for waxing and I cannot recommend her more highly.

She did a great job with creating shape with my eyebrows. I had gotten them threaded and she was…read moreable to bring the original shape back

Shondra is FABULOUS! She is sensitive, kind, intuitive and passionate about skincare, always…read moreexploring new products and always customizing products and services to each individual client. She provides education to improve my home care routines. I always leave feeling so relaxed and uplifted and my skin feels amazing! I love it that she has great products at different price points. I also love seeing the amazing quilt with the so amazing and beautiful hand quilted stitches that greets me when I enter the most inviting space she has created.

Shondra is great. I was introduced to Shondra by a friend inviting me to attend a mask party. It…read morewas so much fun that I have attending a total of 3 different mask parties- finding a new technique or product to help my skin each time. Shondra is kind, exciting and knows her products. She has made my skin the best it has looked in so long. During the covid outbreak, she has been wonderful about being accessible electronically, and has shipped me products that I needed. I look forward to using more of her services.

I'm not sure I've ever been more disappointed with a haircut in my life. I had an absolutely…read moreterrible experience at Looking Glass. I was optimistic about my visit because I had a pretty good experience two years ago when the salon was on Maine Street. This time, I needed the dead ends cut off of my hair and wanted to have my layers touched up. My hair was quite long, and I knew that I'd lose quite a bit of length because I hadn't had it cut since August. When I arrived for my appointment (made the day before) in the late afternoon, no one was out front. I walked in and a few moments later a woman walked out, surprised that I was there. She asked me if I had an appointment, and then saw that I did, but told me they had closed early so no one else was there. She asked me what I was looking to have done, so (as I had on the phone) I explained that I wanted a shampoo and cut. She asked me at least three separate times for what I wanted, to the point where I said I had spoken to someone named Stacy on the phone yesterday and explained what I wanted to her. Turns out it was actually her, and I guess she had no recollection of anything we discussed or even the fact that I had an appointment. I sat down in the chair for my shampoo, and for the next twenty minutes was essentially berated for the quality of my hair. First, she noted that my hair knots up really easily. Which it really doesn't... I have straight, relatively fine hair that is pretty easy to deal with. She was attempting to run a "wet brush" through it and was having a difficult time, probably because the bristles weren't strong enough to really grab in and hold up against whatever loose tangles were in my hair. Instead of just working through it, she brought up my hair "knotting up easily" at LEAST three more times. She then proceeded to make the following remarks while looking for a reason that she was having so much trouble: "I put a LOT of conditioner in it." "Have you brushed it today?" "You must put it up a lot." "You must blow dry it every morning." "Do you put a lot of product in it?" I don't know why she had such a hard time with it, because no one has ever struggled to manage my hair. Anyway, once she started actually cutting it, she switched to making remarks about how DRY my hair is. Over and over and over again. She told me I wash my hair too often, use the wrong products, wash it the wrong way. I love to get advice on beauty-related things, but it's nice if they come as gentle suggestions rather than blunt remarks/criticisms. Isn't the point of going to a salon to feel beautiful? I felt anything but once I left. Every time I've had my hair cut elsewhere, a shampoo is always paired with a blow dry. Just makes sense. This time, I was immediately informed that having my hair dried after the cut would cost TEN additional dollars. So I said I'd pass. I appreciated the heads up, but thought that was a pretty ridiculous price jump. At the end of the cut, she kept asking me "are you sure you don't want it dried? I don't want to send you out with wet hair." I was damned sure I wasn't going to pay an extra ten bucks at that point. She gave it a once-over with the blow dryer (to clear her conscience?), and then I was done. At that point, alarm bells were going off in my head, so I wanted to get out as quickly as possible. When I got home, I decided to use a wet-to-straight tool to style the cut for myself. From a distance, I was fairly pleased with the outcome. Then, to my horror, I looked in the mirror and had a friend take a picture of the back. My hair, not only much shorter than I thought it would be, looks like a damned agricultural terraced field. It seems that Stacy cut my bottom layer by several inches, to the point where it aligned with my shorter blended layer. Instead of cutting that layer to match, it seems as though she just snipped at random so that my top layer is now roughly 1/4 inch shorter than the bottom and not blended at all. And when I say "roughly", I mean that a drunk person could have done at least as well if not better. All in all, after the way I was treated during the cut, I was at least hoping for a decent outcome so that I could forget it and move on. Instead, I'm wearing my hair in a bun until I can find someone I trust to fix it because it's literally embarrassing. Worst haircut of my life.

I loved my hair! I got so many compliments on it. She listened to everything I wanted and it came…read moreout perfect. The lack of 1 star is due to the location and the fact that I felt like I couldn't get a word in the woman was talking so much. I would definitely recommend this salon to a friend just tone down the chatter a bit

I'm 100% satisfied with the price and quality for an eyebrow wax. The space looks modest from…read moreoutside, but the inside is peaceful, clean, and stylish. I will return here for waxing.

Everything! From the moment I walked into the space and met Emma, until the moment I left. Emma…read moreis passionate about her work and it shows. Her technique is the best I have ever known. Treat yourself with her. She will not disappoint.