I've called 4 times, over the past month, get the prompt that I'm caller 6,4,1,7 and to wait, only…read moreto get connected to leave a message!! Every time!! Left a voicemail and no reply back after 4 days, when the message said within 24 hours, usually. Very sad. Apparently they don't care about patients. I'd rate a zero if I could!

I have had many painful injuries in my hands and my wrists... I have not been able to get surgery…read morefor many reasons, for one, I dont even know if non perfect people could even fix my hands and wrists or whether it would be worse ... I was referred to shasta orthopedics & they would not let me even be seen or even have a consultation unless I filled out their huge very invasive extensive paperwork ..I told them I cannot write so much with all of my injuries, but they dont care ..because it is all about them ...they were rude and bossy and so unconcerned about my pain and condition and did not offer to help fill out the paperwork at all ...also I tried to contact a doctor on the weekend, and no one was available ,,the recording said press # 1 to speak to a doctor but that number never rang ..so I can see that I would not get any follow up care & their after hours doctors are non-existent plus these doctors are getting so bold and demanding, they expect us to give them a synopsis of our entire life, asking us very inappropriate invasive questions that have nothing to do with why i went to them in the first place .. I am so sick of the way the medical industry is these days ...they have traded the Highly revered Hippocratic Oath for a selfish hypocritical oath of greed and power taking care of themselves , padding their own already thick wallets & they truly do not care about us at all...then they were sending me more mail when I told them i had no interest in playing their selfish uncaring inconsiderate games ..I would not recommend this place to anyone , & the other reviews i have read are the same ,,, so Shame on you ! I hope your poor excuse for a caring company crumbles & that all people see how horrible you really are

I had severe shoulder pain for more than 3 years before I went to see Dr. Schwartz. I used to wake…read moreevery couple of hours at night because of the pain. A friend recommended Dr. Schwartz and I made the appointment. After about a month later, the doctor performed a reverse shoulder replacement (arthroplasty). When I woke after the surgery "that" pain was gone. Days later "that" pain was gone. Here 3 weeks later I'm in physical therapy and on no pain meds. Doctor Schwartz and his office staff are fine folks to deal with, professional, helpful and were always willing to help. Don't wait as long as I did.

They fixed my back and I'd go again if I was still local. The service I received was a good…read morecombination of body work and machine manipulation and I am honestly still going strong years later post treatment cycle

Front office staff the past two times I've been there are almost confused why I'm there like they…read morehaven't seen me for several months now being worked on by the same guy. Some massage therapist who popped out realizing I was waiting to be checked in was slightly hostile as to who I was and what I was doing there. Also, don't take appointments at 3:00 if you're still having lunch and aren't ready to take the client at the time they're scheduled for. My time is valuable to me and I'm not waiting around for chiropractors who are late to their clients appointments. Don't think I'll be coming back sadly.

Orthopedic surgeon. Caring, he gives you time to ask questions. His staff is small but helpful…read more Lisa is great.

I fell and broke my finger on 5-23-2020... it was Memorial Day weekend, so I went to an urgent…read morecare... got into see Dr Cross a week or so later... my insurance drug their feet In preapproval... Dr Cross was livid... once it was approved, he got me immediately on his schedule... Dr Cross is the ONLY orthopedist I would EVER use... he's amazing.... I HIGHLY recommend him!!!

Great Doctor listened to my needs and concerns. HIgh recomendations. Dr Joe Purcell was wonderfulread more

I am writing on behalf of my husband who has knee problems. Drs Purcell took him in for injections-…read moreinitially letting him know surgery was the best way to go. He wanted to try this first. He was impressed with the professionalism at the office, the ever helpful Stephanie who assisted, and both Drs- Joe and Annie Purcell- who were warm, attentive and who made him feel comfortable, when this was a decision made with resistance. Ultimately, they referred him to a surgeon. He was very satisfied with Redding Spine and Sports Medicine, as was I. We're I ever need their services, I would not hesitate to go. Highly recommend.

They dont care. The surgeon I saw didn't want to scope my knee. I made him do it anyways and I will…read moreforever regret this decision. He could have been the bigger man but he decided to hack away.

Believe all the one star reviews! We got the referral to Dr. Mikulecky from the ER at Mercy…read more(hopefully after letting the physician referral line know our experience they will stop referring others there). Jenna in the office is so unhelpful to patients that we had to call back and ask to speak to the office manager, Stephanie. She was worse! She said they have no doctor who sees fractures in the office only on Mondays and Wednesday's. He is on call but unavailable. They are anticipating being "inundated with traumas over the summer and won't be able handle it." Not too busy now, just expect to be and don't even refer to patients as people. There you have it. GO ELSEWHERE! Also the MD referral line has the complaint about them to save others from them.

Dr Miles did a hip replacement and a knee replacement for me and I have been very happy with the…read moreresults. I find his staff friendly and helpful. Some of the other staff have moved on, but the staff in 2025-2026 have really helped me.

Dr Osborn is good IN Mercy hospital during emergency surgeries on our loved one but this office…read morestaff women should have been fired years ago. the office manager sounds like she is tweaking and will literally scream at people who call. It is totally unprofessional and bizarre. I doubt the docs even know how their patients are being treated. They also use "hippa" to not talk to you and do not even know how HIPPA works. They refuse to relay info to the doc which is allowed under HIPPA. They cancel an appointment the day of and say they will call to reschedule but do not and when we call they are beyond rude again. I am a 24 hr a day caregiver to the patient who had 2 surgeries by Dr Osborn. The manager claims he had surgery at UCSF and yelled "I KNOW THIS CASE VERY WELL!!!" and obviously she does not as he had his surgery at Mercy Medical. I can't believe people are able to keep a job being this abusive and scary. I do not even feel safe going there with these types of out of control staff there. I am looking to find a different orthopedic surgeon. I really truly do NOT FEEL SAFE going there with this type of aggressive and out of control staff. I hope the doctors are told what is happening.

I had a referral to Dr Miles because I desperately needed a hip replacement. Waited hours in…read morewaiting room to see him only to have him talk to me for less that 60 seconds. Said he was going to refer me to a rheumatologist in Chico and for my doctor to do a inflammatory arthritis screen. None of it ever happened .... Office secretaries have no record of Dr's visit or what he said. Also said they would have Miles assistant call me.....Again never happened. Totally blew me off. I have been told by other medical professionals he wont take advanced cases because he wants a good track record with minimal failures

The absolute worse bed side manners anyone could ever ask for. Never listened to me for 15 months…read moreon how much pain I was in. Every visit he just sat across the room with his arms crossed and said there's nothing I can do for you.....I would not recommend him to my dog. Heading to UCSF to get a revision because I have loose hardware which he saw in the bone scan but ignored. Go out of town!

I received a partial hip replacement several years ago from Dr. Ferraro. He ordered no pt for me…read moreso I had to heal all on my own. it was five years of complete and total misery and I can't walk to this day. Dr. Ferraro is a hand specialist and had no business performing a partial hip replacement on me. None whatsoever. This doctor butchered my hip! it has never felt right. To this day I'm in pain from my hip. Thanks for nothing you incompetent idiot!

I was a patient many many years ago at Shasta Orthopaedics, and had the worst care anyone could ask…read morefor. First of all, I was in his office for a broken arm, and the word Carpal Tunnel was never mentioned in the appointment I had to go over my surgery with both Dr. Ferraro & Dr. Schillen, but Dr. Ferraro thought I said my hand hurt, so he dictated 20 minutes later, that I needed Carpel Tunnel Surgery, of which he slipped in while doing my other surgery. He refunded my insurance company, but refused to tell them why!!! Dr. Ferraro must have a long conveyor belt and thinks all of his patients need Carpel Tunnel Surgery. Or maybe that is all he knows how to do. Dr. Ferraro's ability to figure out what may be wrong with his patients is impossible. It took at least 9 months of PT, casts up to my armpit for 4 months, a bone stimulator for 70 days, surgery on my other arm, due to over use because my other arm was in a cast for so long. I had to go to San Francisco to find out that when my arm was broken, my Ulna was shoved up into my wrist. And because Dr. Ferraro's office had me use a bone stimulator for 70 days, my bone filled in, so basically the Ulna in my wrist was too long, and there was no way I could bend my wrist over. Am I the first person that has ever had a broken arm that did this? The "Hand Specialist" as he is known as in Redding, never even figured that out. It took my new Dr. in San Francisco 10 minutes of looking at Dr. Ferraro's x-rays to know what was wrong. I had to have my Ulna shortened, which meant sawing my Ulna and my nerve in half, putting in a plate with 7 screws, to hold my bone in place that was pulled out of my wrist. Quite an ordeal, but the care I was given in San Francisco was above board, and they knew what they were doing. Dr. Ferraro caused me years and years of problems, and I would never step foot in that office again!!!!! And now, his office has done it again!!!! I have a friend that is really messed up and he has not been the Dr. he should be, and it's obvious, he should be doing something else, or maybe just stick to Carpal Tunnel Surgery. Not to mention his inefficient MA. What a joke! I can't believe that almost 20 years after my ordeal with Dr. Ferraro, that he's still unable to diagnose anything different or out of the ordinary. And you'd think that maybe 'HE' would want to consult with another Orthopaedic Dr. Wow, what a concept! He is so arrogant that he probably thinks he knows it all!!!!!!!!!!!!!

Dr. Aaron is such a blessing! Just walk in anytime and get the help you need fast! Highly…read morerecommend!

Todd is the best chiropractor in town. He is the most thorough with your x-rays, MRI and process of…read morehow to get your body back up and running the experience you receive when you go there will make you feel comfortable and better about your situation knowing you are in good hands come here for the best chiropractor in Reading and Northern California