Our pup, Bailey is 9 years old and very nervous. She has only been groomed at home, and is…read moreterrified of a brush. Her thick coat has become too much and was tangling. I wish I had a before picture! D&S was able to thin her out, do her paws, shampoo and when I picked her up she was happy with the groomers. Thank you D&S!

Wonderful groomer! My dog looked amazing and was treated very well. My dog is typically very…read morestressed after a groomer appointment and ready to leave but here he was so happy after!!! He's a big dog weighing 90lbs and they handled him very well.

We've had excellent experiences with Critter Sitters and would absolutely use them again. We've…read moreused them several times during the past year, and they have taken excellent care of our cats, including caring for one who is sick and needs daily medication. We felt completely confident that our cats were in great hands. They spent time playing with the cats, giving them so much love and attention, and it truly showed--our cats absolutely adore them. They also went above and beyond by taking out the garbage and watering our plants, which we really appreciated. It's clear they take genuine pride in their work and treat pets like family. We would recommend them to anyone looking for reliable, caring, and trustworthy pet sitters.

We have 2 dogs, a 10 yr old as well as a puppy. I realized my puppy wasn't getting the leash…read moremanners he needs as I try to walk both dogs at once. Having been a satisfied customer for several years we recently scheduled the puppy for weekly walks and one on one training which has worked wonderfully. We highly recommend all Critter Sitters services.

Ky save / 4 paws unleashed tend to have a lot of sick kitten's and cats possibly upper…read morerespiratory or other. Some other cat diseases like herpes virus and Calisie have the same symptoms as upper respiratorial but they are for life. Please always insist on a herpes virus or calici virus test before adopting especially if your adopting from a animal facility so if you have a personal cat at home they will be safe and always quariten you new kitty for 14 day before interacting with you other cat

Love how they love Carlos Nachos!!!!! He loves to run and play with the other fur babies! He…read moreespecially likes to steal items and have other dogs chase him. If you tell him to run, he will run!

I have always been very pleased with Rebecca's grooming. She has been grooming my babies for 5…read moreyears & they love going to see her. If you are unhappy with the salon, please let her know. She'll be happy to help.

Rainbow Pet Salon is a great place to take your fur baby for a spa treatment. Welcome them to the…read morebusiness world in Lexington, KY.

Great grooming today for our two Havanese with Mikel. Would highly recommend! Reasonable pricing,…read moreable to get in within a couple days, friendly service and our dogs came home happy and clean.

Really horrible. Way over priced. Groomer kept my old dog for 8 hours. He was in pain. Owner was…read moreso rude when I called about why the groomer had not listened or done a thing I ask. She laughed at me.

This place is all about the money money money. Charging more the double the cost for medications…read moreyou can find elsewhere. But if you want to go elsewhere you have to listen to the vet's dislike for any pharmacy other than them, not to mention the nearly $40 they charge you to simply write the prescription. Save your time and money. Choose someone else.

Terrible clinic. They do not cater to large breeds. They do not know how to handle fear aggressive…read moreanimals & are afraid of large breeds such as Mastifs. They will simply tell you that they cannot help you if your dog growls. They also screwed up my dog during a spaying. She never walked right after that & has always been terrified of going there. They will set up appointments for follow up and surgery just to get you to leave. They postpone the day before with no regards for time off or money lost.​

We are new to the area and come to the area with experience with an outstanding repro vet so we…read morewere very nervous about getting a new vet. Within a month of Moving we had to put our old dog down and Dr Skipworth and his staff were extremely caring. We also called on a Sunday evening and got a response immediately about coming in first thing in the AM. We also had a female Go into labor at 4am and got a response immediately when we needed help.

We were driving north from Atlanta when one of our dogs got unexpectedly sick. We walked in the…read moreclinic to get some help and we couldn't be more happy with our service. They were so very nice and accommodating. The clinic is beautiful and the staff so very caring and helpful. Twinkle got all fixed up and we are so grateful for this wonderful business!!

I hate nothing more than someone treating me like I don't know how to care of my pets! I took my…read moreexotic pet in for a simple eye issue that just needed some meds. I filled out the extensive information sheet on my pet, and then later was asked again about each question and the answer I put. And even some questions then got follow up questions, as if the answer I gave was not good enough. None of which could even have anything to do with the problem my pet was in there for. I was happy with the care my pet received while in there. And they were good about calling a couple times later to follow up on how he was doing

I've never written a negative review on this platform, but this one deserves to be the first…read more My son has a veiled chameleon who was sleeping with his head raised up which can be an issue at times. We found PR online and called to explain the situation. The person on the phone acted like our chameleon was basically near death and we needed to rush in for an appt. But, before we could schedule they required an over the phone payment of $65. I've never had this with any other vet, or other business for that matter. We were told this would be refunded if cancelled 24 hrs out. We paid the fee, scheduled an appt, then called other exotic pet vets. Found 2 more nearby with good reviews who were both less dramatic about the situation and more than happy to set appointments without charging prior to meeting. My wife called back the following day (prior to the 24 hr window) to cancel our appointment. When she asked for the refund she was told they will not refund her card but instead mail a check. A week passed and no check. My wife called to inquire and was told the check was sitting on the desk and would go out that day. Another week passed, still no refund. She called again and this time told "we send groups of refund checks every few weeks. Yours will go out soon." Another week, no check. This time I drove to the office and was met by a woman (Donna Ross, office manager) who turned very defensive when I mentioned I was there to inquire about our refund. She curtly stated it was sent out two days prior so go home and it should be in our mailbox in the next day or two. Another week passed and still no refund. I returned to the office again and was met by a sweet girl in the front. I explained why I was there and she went to get Donna Ross. I could hear their conversation in her office including her complaining about the fact that I was back. When she approached, there was no pleasantries, no "I'm sorry this has taken so long". Instead she just snapped, "I told you I mailed the check and since I can't control the mail you're just gonna have to wait it out. If we get it back I'll call you". Very rude, very unprofessional. At this point we were at 30 days from our original call and charge. I asked them to write me a check and cancel the other. She told me she couldn't and I would have to talk to the doctor if I wanted to wait. Which I did. Eventually Tim Gravatte approached to discuss. I'll spare the lengthy details, but have an audio file if anyone would like to listen. Long story short, this guy was just as unprofessional as the first. Our only crime in this situation was setting an appt with this place, paying the charge they insisted upon, then requesting a refund as they said they would do when no services were rendered. We were basically treated as a hostile witness throughout this whole experience, as if we had wronged them in some way. It was quite strange actually. There was never an apology or really even human decency with any of the interactions. Mr. Gravatte refused to write a check and just kept repeating if the refund doesn't arrive in another 2 weeks I would need to drive back over to the office and then he would write me a check. So at this point, I feel like we should charge them for our time we have wasted on this ridiculous scenario. Terrible experience and still no refund. On the bright side, our chameleon is healed and doing well thanks to another vet who was professional, pleasant, and definitely someone I would return to. Penny Royal Vet on the other hand is a place I would definitely recommend to stay far away from. I have since talked with others who have had similar experiences as mine. Proceed with caution.