Scheduling the appointment for my duct cleaning was a breeze. Maria was very helpful and even assisted with a last minute reschedule from my side. There was no attempt to upsell and the promotional rate was offered. Paul Boyd, who is the owner is a certified and knowledgeable gentleman who is an expert in his field. He did an energy audit and identified areas to improve efficiencies. He also highlighted areas that were good, which is not something most businesses do. At no point was there a push to sell or upsell. His main focus was to ensure that the customer got the most from his visit. Will be using their services to fix some of the issues identified. The duct cleaning was scheduled for a different day. The techs arrived early and were very efficient and thorough in the job they performed. The work and cleanup was completed to my satisfaction. The pricing for the duct cleaning is competitive in comparison to other companies in the market. I highly recommend the services of Climate Doctors for your duct cleaning and sanitation. The superior ratings online are totally reflective of my personal experience with them. read more

Climate Doctors - Insulation Installation Near Me - Richardson, Texas

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I received almost an immediate response to my inquiry. I spoke with someone on the phone who was very knowledgeable and they were eager to find a way to meet my aggressive timeline requirements. Darell showed up on time and got right to work. They did a fantastic job and they were very careful as they worked around my home and personal belongings. After the cleaning, I had a question regarding one of the filter sizes and inquired about before and after pictures. I received a follow up from the actual owner of the company after hours, who was eager to share all of the finer details of the service. He then proceeded to offer to come out and do a free energy audit at my home. This is the company you wanna do business with. Great service excellent follow up and they had a better price than the other company I had been contacted by. read more

Darryl Wilson is an excellent technician who provides great service. Didn't price gouge without sacrificing quality and workmanship. Fast and efficient. I highly recommend! read more

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Climate doctors was responsive and provided a very competitive quote. They arrived on time to install installation in my separate office space and performed the service quickly and up to my requested standards. read more

Paul came out to visit my house as my energy bill was sky high. He was very professional, so informative, and gave me great tips of things I can do on my own zero cost to start saving money on my electric bill. I will be requesting a service and have full confidence it will be done properly and up to code read more

Great service. Reasonable price. Very professional. They were on time, clear and thorough in what they did. Not in a rush.

I have had my HVAC duct work cleaned by different companies over the years but was never given helpful information in advance as Climate Doctor did. I received email instructions in advance telling me what to expect and what I needed to do in advance. Staff, from scheduling to employees, who did the actual work were very considerate and provided great photos for me to view the ductwork. Their cost is very reasonable and I recommend and will hire again. read more

They did a great job. Answered all my questions both before and during the work. I felt I got good value for the work performed.

Because of being honest and fair in relation to ductwork sealing vs ductwork replacement, Climate Doctors saved us money and saved me from very unpleasant health symptoms. Justin and Fernando were efficient, thorough, and respectful. Great proactive and reply communication. Will be a repeat customer. Thank you Climate Doctors! read more

I've been looking for an honest AND reputable air duct cleaning company for months. Of course I came to Yelp for some assistance. We decided on Climate Doctors because of their reviews and the service history they have. So I made an appointment with them and it was a two week timeframe until they could fit in my schedule. Talking to them on the phone was easy and professional. They thoroughly explained the process and costs. For $179 they would clean 2 air returns and 15 vents. Each return additionally is $30 and $20 for each extra vent. Still a good price. The day before they emailed and texted me notice of the upcoming appointment. The morning of the appointment they actually called and said my technician was early. Even better. Then Carlos showed up. What a friendly, knowledgeable and professional representative of their company. He explained everything up front and walked through the entire house. He spent about two hours removing every vent and return cover - then cleaned them all out. He even showed us several vents during the process and more pics of before v. after. I was so impressed with Carlos and his company that I asked for business cards so I could refer some neighbors to him. Wish all businesses were operated this way! read more

Climate Doctors - They cleaned all our ducts thoroughly - Insulation Installation Near Me - Richardson, Texas

Had a bad experience with this company. Posted a review on Google regarding damage to my wall edges. The owner Paul is very rude to his customers who give bad reviews. Read all his responses to his customers on Google. I had a bad experience with this company and would never use again. Find another company who treats all customers kindly and valuable. I was called a liar and insulted by this company. I paid my hard earned money to them only to be ridiculed. Have a great day. read more

Strongly recommend getting an energy audit completed on your home, especially when it's complimentary, thank you, Paul! There were quite a few items that needed attention in our home. The technicians Justin and Fernando were solid. They arrived on time, did a great job, were polite, and were very clean. They took before and after pictures, which shows how much I needed the work done. We went with the insulation to ensure it was at least 18 inches, the duct sealing of the junction boxes and HVAC unit, and we had to reroute the bathroom vent. We even did the optional UV-C light, which makes us feel much safer and takes a load off, especially in this current environment of being conscious of germs and all. Great technicians, great company, and solid work. Highly recommend Justin and Fernando :) The email and text reminder game is on point. read more

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The initial visit to the house by Climate Doctors was very informative and helpful. Because of the information provided and our questions being answered, we decided to go with this company. An appointment was set up for our insulation to be blown in. The company was able to come out even earlier than we had set up which was great with us, and upon arrival, the installation went great. The workers were very professional who explained their process and cleaned up after their work. We would definitely recommend them to anyone needing more insulation. read more

We had our system cleaned today and they did a great job. The two young men (Carlos Garcia & Darryl Wilson) were great. Nice job Climate Doctors! read more

We had a great experience with Climate Doctors. We used them to assess the efficiency of our home and to clean the air ducts. I would highly recommend them for both services! read more

Climate Doctors is amazing and truly saved me from another Groupon based scam that tried to swindle me out of $1300 on a duct cleaning. I saw a $49 Groupon for another "company" and since I wasn't in a rush I figured I'd roll the dice, I mean it's only $49 right? Wrong! A certain unsavory individual that drives around the state (from Houston) scamming people in the name of being a veteran, he immediately started planting the mold seed (spore?) in my mind when he stepped in my house. Finally this guy looked into the drain pipe from the A/C evaporator coil he said he couldn't clean the ducts and had to do a $1300 mold remediation first that involved fogging the system. Being put on the spot is a psyop tactic these scammers used while also feining being nice , friendly, and endearing to you so beware. This is where climate doctors came in since I remembered them being a REAL company having already seen this yelp page. I called Climate Doctors immediately and explained the situation to Maria and she immediately explained to me why this was not an issue AND the chemical fogging process and chemical itself is only a $150 service if and when Climate Doctors actually needs to do it. The scammer drove off after 3 minutes of waiting for me on the phone. Paul came out the next day and did a full audit and he explained me the duct cleaning process in depth and was even apologetic about the prior day's experience since they care about what they do and how folks get taken advantage of by the cheap groupon. Paul is truly professional and took the time to hear my concerns and offer solutions based on my budget, and made recommendations on where he would start first or even a "If you do one thing" type of recommendation which was the R49 attic insulation. I also confirmed Paul's prices with another estimate from a legitimate company and Climate Doctor's truly has the best pricing. So far I went with the following products/services in this order: *Duct Cleaning (long due) *R49 attic insulation *Fresh-Aire Dual bulb UV-C Whole House Air Treatment System The duct cleaning speaks for itself, it seems to be often overlooked portion of home ownership maintenance, and should improve our energy output from our heat pump, and of course the air is cleaner. The attic insulation will pay for itself with these freezes and the extremely hot North Texas summers too, in addition to sound dampening a bit from the outside. The UV-C air treatment system was an investment due to their being health issues in our family and my own allergies and asthma. I do plan on adding the roof turbines and soffit enhancements before the summer heat approaches as well while saving up for these. ONE RECOMMENDATION to Climate Doctors: Train the vent cleaning crew on finding and resolving this issue encountered with the dryer vent. Had to hire another dryer vent specialist who used a snake camera and found an (unncessary) booster fan that was extremely clogged and wired in by the builder. Then had to find and pay a handyman to replace this with a piece of dryer vent pipe, but it seems easy enough to do DIY as there was an access panel in the bedroom closet wall, and the booster fan is only wrapped in place on the pipe so no cutting or welding or anything complicated is needed, just the time and calls I had to make to find others to take care of this. Not a complaint just a solid recommendation. Thank you to Paul, Maria, and the crew of Climate Doctors and I wish I had made some of these investments years back. read more

I was able to get service within a week, they did a fantastic and thorough job, including taking extra care not to overly traumatize our cats, and they showed up right on time. I couldn't have asked for a better experience! read more

Smooth transaction. Customer service and scheduling was straight forward, they were on time, courteous, friendly, and took the time to explain everything when they were finished. We ran across a complication with the dryer ductwork. They helped me find specialists who could resolve the problem and also gave me tips on a temporary work-around. I'd totally use this company again! read more

The crew was great Had insulation installed and air ducts and dryer vent cleaned Professional all the way Definitely recommend this company read more

had all my ductwork cleaned last year by Climate Doctors. Got a great sale price! Scheduling was a breeze, especially considering that I work full-time. On the day the work was to be performed, the polite young man arrived on time and presented credentials. He explained the process and was extremely professional and neat in everything he did. I really think this is a great company and highly recommend them! I will definitely be using them again! read more

I keep getting asked to rate these guys, so here you go. I would not recommend this company, despite the many glowing ratings, they're not the worst out there I'm sure, but they're definitely a company of salesmen after as much of your money as possible. We had extreme heat issues in our upstairs living area that prompted us to find professional help. This was the ONE thing we wanted corrected, somehow through some complete miscommunication, we got the side attics insulated for the downstairs area. We also got talked into sealing our ducts, and were offered some "great discount" which still amounted to $60 a duct. We thought they were replacing the ancient duct connections, but instead some kid put on kitchen gloves and wiped sealant around each connection. Took all of 5 minutes, and I could have done it myself for $15 total. Really what made the whole thing months of frustration was communication. You can't ask this guy a question without him rattling off all of his awards and certifications, dude just give it to me straight. They never made an appointment on time. The salesperson would show up an hour late while I'm missing work waiting for him. The kids he sent to put in insulation would show up an hour early and woke up the whole house. This happened several times as apparently they expect their clients to act as middle men since the insulation kids didn't know what they were supposed to do so there were repeated visits of salesguy talking big talk and then sending the kids to mess up the job, followed by salesguy talking more big talk and sending the kids back to correct their job. We ended up having to pay the AC guy to clean our units afterwards since they were clogged with material. it was a whole lot of headache, and a whole lot of money and the upstairs is still blistering hot. I told him this and he wanted to sell me more options, but I'm done with these guys. read more

Climate Doctors were hired to insulate my attic and perform other related work. The techs took before and after pictures and I'm very satisfied with the job, service, friendliness and professionalism. read more

Hired Climate Doctors to clean out my dryer vent. Great job - fast, professional and friendly.

Find someone else to clean your air ducts. After speaking with a woman at the office and going over exactly what I was looking for, I booked a duct cleaning appointment with Climate Doctors. The two guys that showed up were nice and polite, but I had to pay upfront before they began, which I thought was weird. They were respectful of the space though and put drop-cloths under each vent as they vacuumed it. Notice I said vacuumed....that's all they did. They also only went up about 1 foot up from the ceiling so they did not reach the plenum (even though they told me it would reach without even knowing where it was located; it didn't I watched), which the woman in the office indicated they would. There was no actual CLEANING of the registers or ducts, just vacuuming, which I could have done myself for free. I also realized after the fact (totally my fault) that they didn't clean any of the returns. I even paid extra for the additional return that wasn't part of the plan I purchased. Now I see why this company is cheaper than competitors and wants you to pay first. read more

I'm happy with what I saw. cant look inside ducts. little pricey.

Climate Doctors was on time and did a great job in adding extra insulation to my attic and wind vanes to my roof. The project manager was easy to reach by phone and very professional in answering my questions. In addition, where there was a problem with one of the representatives foot went through the ceiling, the company accepted responsibility, and repaired the ceiling at no additional cost to me. read more

Paul, his crew, and his admin team have been absolutely fabulous to work with. I discovered climate doctors through Groupon but now would consider myself to be a lifelong customer for all of my related needs. When Paul's crew blew in insulation, put in a radiant barrier, and fixed my soffit vents the first time, there were a couple of small issues that I needed fixed. Paul went above and beyond to remedy the issue and then some. I trust Paul and I trust his crew. They are thorough and truly have their customer's needs and best interest at heart and work very hard to ensure that they are satisfied when the work is done. The pricing is fair and worth the value. I'm very happy with them! read more

Climate Doctors has completed three jobs for us, and I highly recommend them for any/all of your HVAC work! First, Paul completed an audit of our HVAC system. He was polite, professional, and gave us more information than we knew to ask for! On their second visit, Climate Doctors cleaned all of our ductwork. We've lived in our house for fourteen years, and we should've had this done when we first moved in, cause just the thought of inhaling the previous owner's pet hair makes me cough! On their most recent visit, Climate Doctors cleaned the clothes dryer vent. Again, a project that was way-past-due, but there was no question who to call... Climate Doctors! There's only one name in my file of HVAC professionals: Climate Doctors! Need I say more? read more

Climate Doctors was prompt, professional and thorough in their energy audit of my home. The services I retained them to complete were completed in a timely, skilled and professional manner. I highly recommend them to anyone who is looking for quality services at a reasonable price. Gerald C. read more

Climate Doctors is a very professional company. I had called one that sent a flyer in the mail and looked into a few others on the internet. When I came to Climate Doctors they were having a sale. I couldn't believe it. They were half the price the other companies were charging. I gave them a try and would never use anyone else. They were on time, they were neat and they reached every vent in the house. read more

Good service. Friendly technician. Recommended. They were done quickly after they arrived.

After some back and forth discussions with Climate Doctors, they took it upon themselves to make amends and repair the damage that was made by their prior employee, Melissa. If this issue was inherently my fault, this would have turned out differently and I would have taken full responsibility for my actions. If Melissa had informed me about the issue, I would have handled this differently as I am a very very fair person. As I said before, this is our first home and we had it thoroughly inspected so we knew what minor things that would need to be taken care of. The garage was not one of them. THANK YOU Climate Doctors for stepping up and taking on the responsibility of their previous employee. I truly believe that they are a good company but individuals also make up that company and they should take pride in holding up the company's reputation. The fact that Melissa was dishonest and broke company rules, I am not even sure she thoroughly cleaned the ducts, so I'll have to get them re-inspected again. I am therefore changing the negative review that was previously made on my part and adding a favorably review based on the totality of the circumstances from when the issue arose till now. First impression can last a long time. read more

Excellent customer service. I got my ac ducts clean and sanitized. My home feels refreshed. Thank you Climate Doctors.

Climate Doctors exceeded all expectations. The initial energy audit was informative, left us with great recommendations, was not a high pressure sales pitch, and estimates for work were very reasonable. We booked them immediately. The crew arrived early, were extremely professional and clearly liked what they did, and left our house spotless. They installed 12" of insulation & full radiant barrier and externally vented several bathroom exhaust fans. Just one day after, the house is maintaining 2 extra degrees of warmth without the heat running! Our bills are going to plummet! Yeah! Thank you, Climate Doctors. read more

I've gotta say, looking for a reputable company to clean your air ducts is tough. Some of the reviews are scary for other companies: reporting finding mold at every home, ridiculous upcharges, etc. Climate Doctors had good reviews with no horror stories, so I decided to go with them. Their website has a form you can fill out, which I did because I wasn't able to call at the time. Maria responded quickly telling me about their $189 duct cleaning special, but she also told me up front about any additional costs that were outside the special (it includes 15 vents and 2 returns), as well as the cost of getting the dryer vent cleaned. They were incredibly upfront about their pricing. They also include a free energy audit with every duct cleaning, as well as a fogging for mold. I knew that I had more returns than the special covered, so I knew I'd be paying extra, but I was alright with that. When I forgot to call and schedule (because that's my MO), Maria called me to make sure I had gotten their e-mail and to see if I had any questions or wanted to schedule a service. I did indeed want to schedule! But unfortunately, they didn't have an opening until the first week in February. I'm changing jobs and don't know what my schedule is going to be that week. Maria was incredibly accommodating, and said "Okay, we can squeeze you in tomorrow for JUST the duct cleaning and then when you know your schedule, you can call back and schedule the energy audit. Does that work?" Absolutely! My appointment was for 3:30pm, but Maria called me at 10:30am and said the crew was running very ahead of schedule and could get me in at 11 if I wanted OR I could wait until 3:30. I jumped at the opportunity to get it done sooner and they were incredibly punctual. They actually got to the house about a minute before I did! Both guys were very nice and professional. They explained everything they were going to do, including telling me that I had more returns than the special covered; they made sure I did want to do those two returns as well for the additional charge. (I did, of course.) My vents were FIIIIIIIIILTHY. I don't know that they've ever been cleaned in the 45 year history of the house. The guys worked quickly and efficiently. They used a drop cloth to collect most of the dust. They did a good job of getting most of the dust up, but the vents were so dirty, I expected to have to vacuum afterwords. They told me that I had a couple of vents that were moldy and suggested I get them replaced. They piled them up by the front door so I could replace them. I would absolutely use and recommend Climate Doctors again. The crew was very nice, explained everything, and NEVER tried to upsell or pressure anything other than the special I asked for. My house took just about 2 hours to complete (14 vents and 4 returns). My vents are so clean, so shiny. Oh! Maria will tell you when you schedule, but this is just a reminder: when they clean your vents, you then have to replace your air filter because of all the dirt and dust thrown around. Since we moved my appointment up so much, I didn't have time to get a filter beforehand. I told the guys that I hadn't the chance to get a new filter, but it wasn't a big deal. I'd change it out myself after they were done. Climate Doctors takes cash, check, and credit; there is a 3% additional charge if you do decide to do credit, so save the money and do cash or credit. read more

Climate Doctors was great! I ordered and dryer duct cleaning along with the special duct cleaning and they were nice enough to tell me I didn't need it. I really appreciate the honesty and not taking my money needlessly. I will definitely recommend Climate Doctors to friends and family. read more

I paid $1000 for duct cleaning and dryer vent cleaning. About a month ago my dryer stopped drying clothes and finally started shutting down in mid-cycle. I called and appliance repair person and the dryer was shutting itself off because the vent was completely full of water and clogged all the way through. Had to call professional dryer vent people and they said no way had this vent been cleaned out in the past 5 plus years and was such a fire hazard that he could not believe our house had not burned down AND WE SHOULD BE GLAD THE DRYER STARTED SHUTTING DOWN. Needless to say, I had to pay both those people and now buy a new dryer. I reached out to the company and got NO RESPONSE. Don't waste your money for them to walk around sticking a hose in some vents and then just leave. Complete waste of money read more

Very satisfied with Climate Doctors' service. Tech was professional and friendly.

We had Climate Doctors out to our home after many phone calls to various places for the best pricing. They were running a special: 16 vents and two returns for 189. All the other places were 10 vents for 199 or higher - up to $750! Darrell and Brandon called and wanted to know if they could come a bit early because they were finished from their last job - sure! They were professional, courteous, and went straight to work cleaning vents that had never been cleaned since 1996 (bless them!). There was only one vent with mold; they told us we could either replace it or wash it with bleach water (we chose the latter). It took them 2 hours to do 18 vents and 5 returns. They were thorough and diligent and pleasant to work with. I will definitely call Climate doctors the next time we clean vents (hopefully not twenty years from now ;) read more

called on sunday the owner (I beleive) Paul was friendly and helpful on explaining the process and equipments they use set up appointment for 12pm Monday. 12:15pm I called Paul to confirm appointment he said the tech was running late b/c of a previous job taking longer will be there no longer than 1 hour later. 2:30pm called no answer, call company no one answer 3:25pm Paul call back appoligizing about his tech sendin a second tech saying he'll be at our place less than 30 min 4:30pm still no one showed up we're about to give up at this point I called at 4:55pm he said the tech was around our neighborhood but having trouble to locate our place. 5:20pm the cleaning has finally started (tech was nice) took about a little over 1 hour to complete the good - my vent is cleaned on Monday like I original wanted to the bad - over 5 hours late!!! Paul did not offer any types of incentive of discount for being 5 hours late! and the tech did not screw the vent covers on tight enough few a left loose, the tech DID NOT clean the vent covers as they're still covered with dusts (so after he vacuumed and turn on the AC then left) all the dust blew back out of the vent and onto our carpet and furniture I will have to vacuum again today and clean the vent covers by taking all of them off .... never judge a book by its cover is correct ... their website says all good things about it and it have about 10~12 good reviews...let me be the first to say....they're clearly false if I didn't had to stay there to paint I would not have waited such long time. saying sorry at that point (5 hours late) just doesn't cut it.... another call today to Paul and emailed him the photos he appoligized again and offer a refund or sending out another tech to clean / finish up the job tomorrow we accepted the completion of the job for tomorrow........if everything works out we'll hopefully do business again with Paul (he seems really professional and passionate about his work/company) I hate to give a bad review but I'm only basing it on my particular incident.....will update after the job is completed tomorrow.... Paul has sent out another tech (longest employed tech) to re-do the job to his company's standard! and even offered a full refund to me even when I only asked for a discount for the delay and unfinished job...he promised it was the specific tech's issue he was willing to do this job for free the 2nd time to proof he wants a satisfied customer. he gets a A+ for effort and professionalism .... this place deserves a 5 stars! ... I'm sure they'd get a full 5 from anyone else but b/c of the incomplete job my initial reviews wasn't as good but I will continue to do business with Paul and possibly refer the Climate doctors to my friends as well. read more