BUYER BEWARE!! WHAT YOU ABSOLUTELY NEED TO KNOW AND WHAT THEY WILL NOT TELL YOU BEFORE YOU SIGN UP - 1. Unlike other fitness studios/apps, if you are a direct member of Pure Barre, you CANNOT cancel your membership on the app. They ask that you call your studio. Your studio then SENDS YOU A CANCELLATION FORM that you must sign - The cancellation form fine print is attached as a photo here - YOU WILL HAVE TO PAY FOR A WHOLE ADDITIONAL MONTH AFTER STATING YOU WANT TO CANCEL. 2. Upon signing up, I was told that it was a month-to-month and at no point was I told of a MINIMUM 3 MONTH COMMITMENT because I would NEVER have signed up in that case - YOU WILL BE CHARGED FOR THE THREE MONTHS IF YOU CHOOSE TO CANCEL WITHIN THAT TIME FRAME. 3. They change the schedule and programming on a whim. If you're a creature of habit and like a specific class style/type, there is no guarantee that you will continue to be able to maintain that in your schedule. 4. I have personally witnessed participants on occasion come into class even 10 mins late. I was about 5 mins late to class on a Saturday morning and found the studio to be locked on the outside and no one present at the front desk to open the door. This was absolutely ridiculous. Now they will say it is their policy to not allow participants in after 3 mins but why some are an exception and why some days are different is a whole other question. - BE CONSISTENT AND BE FAIR TO ALL. 5. Pure Barre puts on a great pretense of being "a community" but at the end of the day, their policies and practices simply do not align with fair treatment and community values. They are a corporation that simply wants to get a hold of your credit card information so they can continue to swipe it for a minimum of 4 months. read more

Pure Barre - Barre Classes Near Me - Rogers, Arkansas

I was excited to join this fitness group until I agitated a previous injury. When customers ask for modifications is most commonly a result of wanting to do the work in a manner that won't injure them, this staff does not accommodate injuries. Be ware read more

I was waiting for the Class all day and being new to the city did not help. Missed the entry by 3mins but waited till the end to speak to the instructor Kim and she was very kind and updated my class to the following day. read more

It depends on how fit you are. They really don't explain anything and it's not a very beginner friendly workout. If you are fit and want a challenge or want to strengthen muscle groups you usually don't work it would be great. read more

I thought that the workouts were great, but as a young college student with little experience as to how people can scam you I was taken advantage of. I originally had an 8 class pack membership for 99 dollars that auto renewed monthly. I wanted to try the unlimited intro month. When signing up for this intro month, I was told it was 99 dollars and would only last a month. After trying to sign up for classes, the app would not let me sign up. I then called pure barre where Heather pulled up my account and told me that the unlimited intro month is 150 and that's why it wasn't letting me sign up. I told her okay although I was confused because I signed the contract for 99 dollars and they pulled 150 out of my account. I was then able to sign up. They stole $50 from me. That was scam number one. The difference between a class pack membership and an unlimited membership is that when you cancel or no show a class with the class pack membership, you just lose a credit. With the unlimited membership, you get charged $20 for a no show and $15 for a late cancel. I was aware of this while I had my unlimited intro month. I was also told that the unlimited intro month would only last one month and after that month my 8 class pack would auto renew. On June first, my 8 class pack auto renewed and 99 dollars was pulled from my account. I am then under the impression that the credits from my previous unlimited month are gone because I was told they do not roll over. With this assumption I am under the impression that when I late cancel or no show my classes I won't be charged but instead I will lose a credit. That assumption was wrong. I was charged multiple times losing around $95. I went off what my contracts stated and the dates that I had signed up and the date that the unlimited class pack should have ended. This was scam number two. I gave them a 30 day notice of cancellation and they proceeded to charge me on 6/30 for another 8 class pack. 99 dollars was stolen from me. That was scam number three. After I told the owner about what had happened she originally only offered me a free month, but I did not take it because I was moving. I told her this and she proceeded to refund me $99, even though I was wrongfully charged for a total of $244. I do not recommend this gym because the instructors have clearly not received enough training on the contracts and the system they use to charge their members. Also, the owner refused to explain the charges to me. If there is some reason that makes sense as to why I was overcharged than it should be easily explainable. Please be careful. read more

I just moved back to the area and was so happy to join the Pinnacle Hills studio after falling in love with pure barre in 2020. The environment they cultivate in each class is so encouraging and motivating, the teachers are kind and intentional, and the communication is top notch. If you're looking to find community while also getting stronger this is the place! read more

Two days after I signed a contract, they closed doors due to COVID. Charged me $99/month for a streaming service I couldn't use because I do not have a Facebook account. When I realized I was I still getting charged after another two months, I called to cancel. They then billed me another $200 because I didn't give enough of a notice. They do not care about their customers if they believe a member should pay $500 total for never using their services. BTW, any online fitness streaming service won't cost more than $19/month and includes a meal plan. Countless unreturned phones - still waiting for owners to return my calls. #not-ethical, #predatorypractices read more