Expect to wait 30 min even when you have an appt. I watched them take walk-ins while I waited.read more

sadly, in 2019 I had the unfortunate experience of having my eyebrows microbladed by Crystal at The…read moreBamboo Retreat and Spa as part on of her models for her experienced microblading course for The Esthetic Institue. In the beginning I did not know the full process of microblading and did not pick up on how badly Crystal was trained, she drew my eyebrows on, they were kind of blocky but she told me not to worry as it's just a template. She did absolutely no mapping and then put the numbing cream on. Come to when she started doing my eyebrows, they looked ok very dark and swollen but I couldn't see the true extent of what she had done, fast forward to two days after I notice how uneven and completely different shaped my eyebrows were. I was upset and messaged Crystal saying that I need them fixed and evened out ASAP or I would be going through with putting polysporin on my brows to remove them (her suggestion) she told me she would book me in for the Monday to fix my eyebrows-less than a week after I got them done, which is against what any other eyebrow tech l've spoken to would do. I confronted her about this and told her I didn't want her going near my face again. I messaged the school and they completely dismissed the fact that I wasn't happy with Crystals work and told me they thought it was great. First of all I don't know how anyone could feel comfortable giving a certification to someone who produces the kind of work Crystal produces and second of all how they can completely dismiss the horrible work she did without any offer to fix or remove it, which is needed. In the attached pictures you will she where she used such a heavy hand that the ink migrated, how she used to thick of a blade and too dark of ink and how truly uneven and terrible my eyebrows Now almost 6 years down the line I have gone for multiple removals with absolutely no avail, Due to how deep she put the ink. Have dealt with my eyebrows completely migrating again because of how deep she put the ink and have no option other than to cover my eyebrows up if I ever want to feel good about myself, which takes over an hour out of my day. And this is what my eyebrows are looking like Today, April, 6 2025. At this point in time, I have gone in for three saline removals, That did not work in the slightest because she put the ink too deep, On top of that, you can see the obvious migration of the ink because again, of how deep she put it. On top of all of that, I've looked into getting laser removal, which would be costing me over $2000 because Crystal botched my eyebrows with no actual guarantee that the removal will even work. My biggest insecurity are the eyebrows that Crystal put on my face, I spent over an hour every day covering them up with make up just so I feel confident enough to go outside and I have done so for the past six years of my life, All because Crystal took advantage of me and guaranteed me something that she could not produce. Crystal is now working out of Strands & I feel that their clientele should be able to know what she has done so she can't just do it to someone else.

as always, this little shop was welcoming and personal. Clean and organized…read more Maika is a brow perfectionist- I will not let anyone else touch my brows! She is a gem and so is her shop.

It was the first time I had my eyebrows done so I wasn't sure what to expect. The receptionist was…read morehelpful and friendly. Lovely Anastasiia did my brows exactly as I asked, and I was in and out quickly. The price was also reasonable. I highly recommend it.

I would highly recommend this salon, and my very talented stylist, Ali. I am a senior with thick…read morecurly hair that grows very quickly, and Ali has never steered me wrong when I wanted to try something different. The salon has a lot of good quality products, and I have never felt pressured to buy. However, when Ali has recommended to a certain product and I chose to buy it, . I wasn't disappointed with the results. And, of course, they have really good coffee.

they have new managers. I've been going to the salon since 2016 and been very happy with them until…read morenow. New managers trying to have you pay money when you book appointments and when you cancel your appointment due to an ageing cat who has an emergency and has to go to the vet, what's more important your hairdresser or my cat?

I have been seeing Katie for highlights/trims at Cactus Club Salon for almost 2 years now. My…read morehair length has progressed from pixie to shoulder length and Katie takes my "trim direction" bossiness in stride and meets my expectations. I have been very pleased with the highlight colour over this time also. I have been very pleased with the overall service, the receptionists are extremely pleasant and are easy to work with to make appointments that work with my schedule. One of the nicest perks of Cactus Club is neither the spa nor salon takes gratuities!!! Highly recommend.

As a first-timer with some bad cut and colour experiences in Okotoks, I was very happy with Kaye's…read morecolour and cut. She was very patient and discussed the colour options with me before selecting one and my cut was perfect - she did exactly what we discussed. Thank you Kaye! I'll be back! Oh and i also love the no-tips rule!

I've been going here or years and have never had a bad experience…read more The stylists I've seen have changed throughout the years so it has never really been one consistent person. I can assure you that each and every person has been super helpful. When I was growing out my hair they explained the best ways to do that and made sure the trims were minimal. Booking over the phone is quick and easy and I've never had a problem, accept for that one time I dialed the wrong number :). It's an easy access location that looks really pleasing, even the waiting area is super nice. I don't think I have ever been into a hair salon that is as clean as this one is.

Excellent service from Nikki and her co-workers. My wife, my daughters and I have been regular…read morecustomers here for more than a decade, first with Feris, then with Nina, now with Nikki. We have never had a bad experience. And in reference to another review by a different Yelper, FINAL SALE signs are clearly posted around all products (as they have been for many years) and I have never left here without a receipt. So ...

I come in for a haircut every 2 weeks. Amazing service and great prices too! She is really good at…read moredoing fades and is always done super quick.

First hair cut ever in Calgary since I moved here April 1, 2026. I did a lot of searching prior to…read moremaking this appointment that I had today. The reviews speak highly and from long time clients, I made the appointment. I met Sam for my hair cut, I asked for a fox cut...he said do you mean a wolf cut? lol! Thank goodness he has a sense of humor, with a handsome, friendly smile that put me at ease. I am 57, lovin' my greys and whites, but wanted to try something easy to style, hip enough to keep it long and fun - a change! Sam was quick, super efficient and confident cutting the style I wanted. He was on schedule, no wait time, I felt confident that I would love the cut, and I do. Thank you so much Sam. :) Be seeing you again soon. PS. He also taught me how to get rid of my front cowlick using a drying technique. Super impressed, will defiantly be returning again. - New to Calgary 2026

Been with Sam for 20 years. Love what he has created here. Sam and Jamie are great and all stylist…read moreprofessionals

I have been going for a few weeks now for facials and they have been doing a wonderful job in…read moremaking sure I feel comfortable and well cared for. I even fall asleep sometimes during my facial! Love the cleanliness and care they put into the environment.