Honestly, they have nice stock.
Now...I usually spend $100 or more and I travel an hour, so I don't think it's much to ask that the bud tender stay focused on the customer. I spoke with Brie (sp), originally, who was very kind and informative. She mentioned a product she'd used in lieu of an oral tincture. I believe it was topical, but this was not a lotion or cream. Anyway, I made the trip assuming this product was in stock. It was not. No idea when it would be in. Had to have Brie explain to the fella waiting on me what it was. So, it's been a couple weeks, I looked online, but wasn't able to sort through to find this item. So, I called. There was a different gal on the phones and she had no clue what I meant, and I was not doing a good job explaining. Yes, I had a migraine at the time.
So, having been in retail while going to college, my suggestion works be 1) get the customer's number, email, text, call, post, whatever when the item is available. Preorder/prepay, if necessary. 2) if the phone person doesn't "have a clue", perhaps transfer to the bud tender, who might have a clue. Now that brings me to my next issue. They don't have in inner waiting room. I'm in line and some guy walks in and stands a few feet way (not COVID regs). One if the guys behind the counter starts hollering to him and the next thing I know, MY guy is walking away putting his 2 cents in. I'd never been in this dispensary b4. If it weren't for the flower, I wouldn't go back. There were so many things I had questions about and this guy could've cared less. So, I'm not sure how or if I'll be able to follow up on acquiring the product I was interested in. I'm recovering from a shoulder replacement, am receiving PT and OT, and need to have neck surgery. I suffer from severe migraines. Oh, and I lost my only child, 2 years and a million tears ago this month, on the 8th, so my stress factors are considerably higher than normal. Was I going to push myself to drive 2 hours today to get product? Yep. Am I now? Nope.
Pretty disappointed. read more
