Chris Plumbing promptly helped me solve my issue & the service was exceptional. I feel we received…read moregood value today and I learned a thing or two. Would recommend.

The customer service, quality and value was excellent. Chris's explanation of the process and…read moretimeline was easy to understand and follow I would recommend him to friends and family.

2 guys showed up to identify and repair my problem with 2 Rinnai hot water heaters. They looked at…read morethe machines, saw no codes and said the machines are fine and there is another problem that they don't fix because they don't do plumbing. They suggested what the problem might be, were wrong (as shown by subsequent events) and left after about 10/15 minutes leaving me a $125 bill. I wouldn't use them again.

Unless you're super proactive and change it while it's still young and fresh, your water heater is…read moregoing to die when it's inconvenient. You're not a handyman? You don't install hot water heaters as a career or side business? Then start making those calls, my friend, and the first one is going to be to The Hot Water Heater Pros. Sure, I made the calls Lee and that smiling Hiller (side note: I'm a serious Hiller fan and they've replaced a water heater for me in the past), but the HWHP team was faster and more affordable. They were quick to respond, not pushy with an upsell, etc. it was really a "what'cha got now" and "here's what we install for X" conversation. Get hot water back in your life faster and more affordably...call The Hot Water Heater Pro

Got quotes for repair and replacing my HVAC system from multiple companies. Maynard was the best…read morequote by far and they installed the new system quickly and neatly I really appreciate their help and so glad to have a new system that I hopefully sail not have to repair any time soon. Only negative was I was quoted a smart thermostat and did not receive one. Would have been nice but not necessary. They were also supposed to come and inspect the install and appointments were made and rescheduled a couple of times. They didn't show last week and didn't reschedule this time, so I guess I need to give them a call.

they were at my house 6 times in 10 days in December 2025. Gave the impression they were doing all…read morethey could to rectify with a HVAC Unit I bought form the about 26 months ago. Even got HVAC Mgr and Plumbing Mgr involved and on the phone with the unit Mfg. Still cost $1700 for other attempts to get resolved, but we thought it was fixed. Then came the snowstorm in January, 2026. on 1/25/26 unit stopped heating about 6:00 p,.m. waited until 7:00 a.m. the next morning to call. was told that it might be the end of the week before they could get to me. told her HVAC mgr told me to call him if problems. She said she would get him to call me. texted again after lunch, told the same thing. Today is 2/16/26. I have yet to hear from anyone from Maynard. I did call to cancel service agreement o 1/30/26 and ask for refund. Still have not heard from anyone. Oh by the way, the MFG recomended certifed repair company, HVAC was running again on Monday afternoon. Will not recommend Maynard to anyone. they really do not care.

What I look for in any repair service is honesty and fair pricing. Feel like I got both here.read more

Even though I explained to the person answering the phone that we needed a camera, they sent a…read moretechnician without one. Then, 2 hours later when the tech with the camera came. he only had a large camera so we were not able to completely...

Was very professional and on time and thorough. Keep in mind they don't take credit cards but…read morehighly recommend.

We've used Jack Ward on two occasions and both went swimmingly! For the latest visit, they were…read moreextremely communicative. They took down as much information as possible to understand the situation. Then the plumber called and talked through it some more. He kept us updated on his arrival. When he was working to fix the problem, he talked through what was happening and how he was going to fix it. We're about three weeks out of the issue and *knocking on wood* everything is working as expected. Overall, we were very happy with their customer service and work!

Courteous, professional, and easy to understand what needed to happen. Also best prices in the area.read more

I cannot recommend Prodigy highly enough!! Last week, I had a mishap with a bottle of Metamucil and…read moremy kitchen sink, and Prodigy saved the day! The entire experience was great, top to bottom. My call was answered promptly, Mark (the owner of the company) patiently heard me explain my dilemma, and without judgment told me someone would be sent out to help within an hour. Not even 40 minutes later, Mark was at my door to asses the problem with my sink and garbage disposal. He wore shoe covers in my home, and kept all work areas clean and tidy. In minutes he had the problem fully diagnosed and had it all sorted out shortly after. He also gave me some recommendations for continuing garbage disposal maintenance. In the past, I've had repairmen be rude or ridicule for mistakes I've made with appliances, and this was the exact opposite experience. Thanks, Prodigy!

I reached out to over a dozen plumbers to see if I could get an estimate. Almost all of them were…read moreunable to come out without a service fee, but Frank offered to send someone out to quote it without a charge. That was the first thing that won me over. I don't understand when service professionals can't give you a best case/worst case without seeing the issue or at least do a complimentary quote to win the business. I know that it costs the business money to send someone out to quote it, but that to me is a business expense or should be at least applied to the job if move forward. My concern is that I wouldn't be able to afford the fix and wanted to know what to expect and be assured it was competitive. I hate the idea of paying a $60-90 call fee to get a quote and then potentially not move forward with the service. Seems like a risk if the quote came back as something I just could not afford on site or if it was not competitive. I understand that there are a lot of variables so it's necessary to scope the situation out, but it just doesn't seem like a good way to win business or build rapport. The good news and the point to my short rant here is that Frank at GNC did not charge me to send someone out to look at the issue. GNC was easy to communicate through via email, another bonus for me. I submitted email forms to many and most had a call center call me and leave me messages - not a great way for me to communicate during the day, I much prefer email, so that was a plus too. The plumber showed up on time and were very professional and friendly. They took a look and provided me an estimate. The estimate was higher than another plumber who had been out before to fix the same issue last year, but I felt a sense of trust with Chris who was sent. He was great, explained everything that was going on, and with a smile. I decided to move forward with the job same day, I didn't need to shop around, the experience and trust level was there. When he opened the wall, he identified areas where the last plumber (the more affordable one I mentioned) could have done better to mitigate risk of the hose bib from freezing again. There were a few things that could have been better attended to and Chris did just that. He took every opportunity to do the best work he could do to help keep the bib warm next winter. I was very nervous going into this because I have had poor experiences in the past. I will recommend GNC to anyone of my friends in need of a qualified and caring plumber.

GNC just replaced a pipe for us that had been leaking. I called two other companies and they…read morecouldn't come for two days -- GNC was here in a few hours. Their technician Chris was friendly, knowledgeable, and got things done in a timely manner. I would absolutely use them again!

We had gotten a quote for plumbing work from a competitor, not only was it expensive but it did not…read moreinclude the full service. Benjamin Franklin gave us a quote for 75% of what their competitor did with all the work completed The technician Zachary came out and did the work well. He was kind and professional. I really appreciate him!

Jeremy Bales was fantastic. He is very kind, went above and beyond to make sure all of my questions…read morewere answered, my concerns addressed and is an overall great person. He will be the one I ask for whenever I need service or just a regular check up on all things plumbing!! Thank you Jeremy for a wonderful experience. Would recommend him A++++