I've been a client here for over a year, and Abby is the first esthetician who truly made me feel like I received a full, thorough facial and back treatment. She took her time, followed every step, and paid close attention to detail, something I immediately noticed and really appreciated. With Abby, the service felt intentional, unhurried, and professional. Trust is huge when it comes to services like this, and she's someone I genuinely trust. I'll definitely be requesting her moving forward. Highly recommend Abby if you want a facial done right. read more

Customer service continues to DECLINE a spa should be an experience of relaxation from beginning to end! The front lobby/ waiting room is very small. There were about 10 aestheticians talking and laughing loudly. During the facial the warm steamer was not used. First I was told that the machine was not working then she corrected herself by saying that the warm steam was not offered for that facial. A light shoulder and arm massage was also previously offered. I was informed that it was not included with the facial that I selected. When it has been in all the past facials I have gotten there in past. I do believe the manager was there and intervened. She was dismissive of my concerns and said we had a good deal because we got a discounted price on facial but that was not the case. I bought that deal for mother day at the price they offered. I was not even offered any kind of apology for the equipment not working during my facial. I mentioned that I would more than likely not be back to spa and the response was "OK" I don't have a problem paying full price or buying deal offered by the spa but I do have a problem poor service after they have your money. There are plenty of spas around and I am happy I can take my business elsewhere. Do not waste your time or money at Pure Vanity if you want to relax or have a good experience. read more

Caitlyn is a great technician who makes you feel comfortable and does an amazing job!

I have been a member for a few years. The quality of the service continues to decline, many staffing changes/ turnover now perhaps less experienced estheticians? This micro needling was a waste of time and money. Face isn't even red despite telling girl that I have had this many times so ok to advance the settings deeper. During the 15 min while face was being numbed they used to massage arms or neck. Tech just sat behind my head on her phone. Awkward! Products are over priced and inferior to other salons. Will be cancelling my membership. Technology they have for services is outdated and inferior to other spa's. Will not be going back read more

They people are just scammers. Speak like Angels when getting money and once they fuck up something, just start blaming that you did something to your skin before , thats why it happened. Never go to them. My face hair got worst after 6 sessions. This happened because of the blading they did before laser. They should know if i had only baby hair, they should not be doing it as it made my hair very thick and crazy read more

Caitlyn was my service tech for a dermaplane facial and she was wonderful. She was understanding, showed patience, and made recommendations based on my. Needs. I felt valued & pampered. Will love to visit again. read more

I would do a 1 but the poor girl who did my apt was so new that I feel it's managements fault for allowing her to work on paying clients. First I saw Emily who was so experienced. Saw her twice then she left. Then I found Donna and had her one time and then she left. So when I called to make an apt I asked for the most experienced esthetician since I was going to be doing an extensive facial. Yesterday I had a $279 facial that felt like a practice run. The first thing I ask for every time I'm there is for the table to be heated due to a bad back. She could not turn it on, and there was nobody there that could help her. During the phone call I had requested an add-on of microplaning and brow cleanup to be part of my facial, which was going to be about 80 minutes. The receptionist said no problem I noted it and said she would have plenty of time. During the session the I asked the esthetician about the add ons and she said that was not on the schedule and that she had to go check with the front desk which meant she had to leave to make sure she had time to do that for me, even though it was requested prior to me being there. I asked her while she was out to check to see if somebody knew how to turn on the table heater and still no one could help. OK now finally the facial....first I had one hot towel the entire time. All the water she used was cold. I asked for a blanket because I was so cold. I have never received micro needling and not turn red at all. My face was numb from the cream. However, I did not feel any of the needling and she said she was on a very high frequency. I took a picture of my face after and it looked like I had a lot of product in my face, but no needling. and today I normally would be so red and starting to peel and there is absolutely no sign of micro needling. She then during the hydra facial the suction and was just putting dots on my face and never dragged it straight across and when I asked she said she was just trained and this is what she was taught. So much for the experienced esthetician. Said she was told it was only to be dragged across the T zone. I've had several of these and never not once has it been just dotted on my face and rubbed in. After the session was done I helped myself to the lip balm because that wasn't put on me either. I asked for a manager to call me back immediately and it's been over 24 hours and I'm still waiting for a callback. I have been a member 10 months and want out of the contract ASAP since PV Can't provide the service there promised. I would like what ever funds are left refunded. read more

New people not as good as ones you had before. Giovanni was fantastic and no longer there!

There were pros and cons to this visit. I wish it was more of a 5 star "perfect", but I guess I don't have a lot of experience as this was my first facial ever. Pros: -Clean -The facial itself was amazing and relaxing -my skin definitely feels amazing -I left with some good products I may never have discovered -I am willing to go back another time Cons: -the "massage" was super short. I've had a lot of massages so I was very disappointed as I thought I would be leaving more relaxed than I did -felt like they were trying to sell me their products the whole time. I don't mind trying a new product and I left with $100's of dollars of stuff but still don't want it to feel "forced" -I left with an irritated red face and cuts? not sure if that's normal as it was my first but it was a little alarming to wake up to the next morning read more

Emily is amazing an staff always friendly, been going for facials, micro-needling for 3 years. Highly recommend. read more

Pure Vanity - After a hydro facial! Feels amazing! No filters, fillers or botox, just me. I go every month, has helped my sun damaged aging skin so much! - Skin Care Near Me - Peoria, Arizona

Sofia was great ! Very outgoing, she made it a smooth and quick process. She definitely gave me a great experience !

I had a wonderful facial. They were very friendly and did a great job. I had a Groupon, so the price was good but otherwise kind of a pricey spa. read more

I loved everyone that worked in the Scottsdale location. From booking, to checking in, to the aesthetician, they were all friendly and professional. The office is clean and welcoming. I'm having a hard time leaving a bad review but after spending a FORTUNE on laser hair removal (Brazilian), I have NO results. I got a membership and was told that the hair removal would be "permanent" after 6-8 months of treatments and that after that I would require "touch-ups" every 6 months. After a year of treatments (1 per month), I am still shaving as often as I used to. After spending over $1000.00, I would at least expect to have slower or less hair growth but that is not the case. I did get a Dermaplaning Facial which I loved, which is why I'm giving an extra star. Very disappointing. read more

Pure Vanity Peoria is the absolute best in the Valley! Delaney and Lexie at the front desk were so welcoming and made my experience! Macy was my esthetician for a Hydrafacial and my skin feels and looks amazing. I felt so welcomed by all and left so happy! Thank you Pure Vanity Peoria! read more

The gals at the happy Valley location or amazing. My facial was done by Shea. She did an excellent job, very relaxing, very thorough. I'll plan to go back in four weeks for a follow up. The gals at the front desk were very cheerful not too pushy with their sales plan, just gave me a card with the information great place read more

I've been going here for almost two years now I believe! I usually see Emily who is amazing. This last week Emily was booked and so I saw Amity who was just as amazing! My skin always feels amazing when I leave and the membership is such a great deal on services. You can't beat it! read more

Everything went as expected. I got excellent services performed very professionally and I was very happy. I will return to Riley soon and I've already referred several of my friends to her. read more

Was easy to book and the staff was super nice. So far results in hair removal seem to work will likely return for follow up.

i absolutely LOVE this spa! the staff is amazing and are so easy to work with. I go to Gionna for everything, laser, and facials. she is honestly phenomenal! I've been going here over a year now and will continue! read more

Pure Vanity - Skin Care Near Me - Peoria, Arizona

This was my second time here and what a disappointment this time around. I went for the hour microderm facial. First, as I was walking out of the bathroom, the esthetician said my name then pointed to our room. She didn't even introduce herself. I still don't know what her name was. Second, She didn't ask me about any skin concerns. She did confirm allergies but after she had started. You can hear people talking in the front desk area and music through the walls. Perhaps my biggest frustration with the whole thing: She brought me to the room at 1:27 and started at 1:35 yet she finished at 2:15 and I walked out at 2:18 to the front desk. Not even 50 minutes of treatment. I asked the front desk if I was supposed to get the hour facial and they said these excuses: "yes you got the hour" "oh it's more like 50 minutes because you get 10 minutes to change" "I brought you back early." 40 minutes when you're supposed to get at least 50 minutes ends up feeling super rushed. When you go for a spa treatment, you expect the full experience and treatment time whether it's a resort spa or a boutique chain spa. Sadly, this place is not it. read more

Right from the beginning was not a welcoming atmosphere due to that one person, customer services is checked out with that employee. Was not a good match! read more

I saw an ad on Facebook for a $49 first time facial with additional services as a little introduction to Pure Vanity so I figured why not. Let's just say I liked it so much I signed up for a membership that day. No pressure was placed on me from the staff to purchase this or purchase any product. The staff is friendly and very professional. Emily does a great job explaining everything she's doing, the results and aftercare. The monthly membership fee goes towards facials or treatments you chose. They also do monthly specials so you can try different treatments at a discount price, which is really nice. You get a chance to see what you like best without paying regular price. I've done micro-needling, dermaplaning, skin infusion, wrinkle reduction and hydra facial. I am happy with my results and would gladly recommend PV to my friends. read more

The overall look of the salon was very nice and clean. Also, a great first impression was made on the phone when I booked my appt with the receptionist! I will say I am a former Aesthetician and had higher expectations of the experience than what I received. The facial specialist should briefly discuss the products being used throughout the process. She went through the physical motions of a facial, but never told me about any of the products being used or asked if I had any allergies. She also didn't perform a skin analysis to determine what type of skin I have and therefore what products she could recommend for my skin type, had she created a dialogue with me. She is definitely not maximizing all the wonderful products you have to sell there and missed the opportunity to talk about at least one product with me in a non pushy way. I asked what she was using around my eyes, and her response was, "eye cream..." Duh! Her massage needs work as it was very light and awkward, especially on the neck. Her greeting to me was, "Are you ready?" Just small details in a facial experience that make all the difference between a mediocre facial versus a fantastic one where I want to go back for more. I realize she might be newer to the industry, and a lot of this stuff comes with time, confidence and experience. I was there once myself, and I hope this constructive feedback is helpful. read more

I'm always greeted by the girls with a smile when I come in. Everyone is so friendly. The service is very professional, and the results are exceptional. The pricing is very reasonable, and my questions are always answered! I'm very happy with Pure Vanity! I have had laser hair removal done a few times at many other places over several years , and I had WAY better results in two treatments at Pure Vanity than several treatments at other places combined! I highly recommend them for laser hair removal. The membership is worth it because you pay monthly and even if you don't use it, it get saved to your account so you can use it all at once when you're ready or spread it out. Very very happy with this place. read more

I went in today for the Mother's day Package and was treated to fantastic selection of facials and massage. I am planning to go regularly now. Talia was an absolute angel doing a great job. I left there feeling and looking much younger. read more

The best facial and back facial I've ever had. Emily was incredibly stupendous. Every second was a wonderful experience. I highly recommend this place for beautification and relaxation. Pros: Best back facial Most relaxing neck and shoulder facial Great facial Clean and very organized Friendly staff Cons: Using gloves to do facial Bed was wet after the foot massage Music was not relaxing (upbeat and loud) Services were too pricey read more

Pure Vanity - Skin Care Near Me - Peoria, Arizona

See all

Alex and Gionna very kind and helpful. Thank you. Front desk and clinician Peoria Location read more

Easy to schedule, professional staff, great treatment, loved the products and the smells, very pleasant experience!

Had a great experience at Pure Vanity. Madison did a wonderful job with my facial as well as educating me on my concern areas. I walked away feeling refreshed and glowing. Also facial came with brow wax! The facility was clear, calming and friendly. I can't wait to go back as well as recommend others. The spa offers other amenities besides facials. First time guest Microdermabrasion Facial is $49 ($85 value). They do have a monthly membership. Same member facial is $59. I'm someone who doesn't do facials or spa services often so it's a bit discouraging to see the difference from $49 to $85. I DID NOT feel pressured by staff to purchase anything. Overall a great experience. read more

I gave Pure Vanity a score of 10 because I have been going to Emily for a very long time, and she is a perfectionist at everything she does and as a person she is just absolutely wonderful! Pure Vanity has always been very honest and professional, and the current receptionist is very sweet and professional on the phone and in person. read more

I went for the $49 introduction facial (microdermabrasion) They assured me that it would be altered to my skin concerns because my main focus was extractions. The facial was relaxing but not at all what I needed. The 5+ fragrance filled products she applied was too much for my skin. She followed with extracting 3 pimples and brushed away the discharge with her hands and proceeded to feel around my face. In addition the upselling of products and services was too much. If your services/products are good people will naturally buy and keep coming back. I still rate 2 stars because the women were polite. read more

Emily took the time to evaluate my skin and formulate a plan that works best for me so I wasn't overwhelmed by all the amazing Services they have to offer but instead could take advantage of them at my own pace and needs read more

Karla was great with educating me with my first facial and giving me upgrade options without being pushy about it! The front desk gal was sweet and my face feels great! read more

Receptionist was not overly friendly or welcoming, I was charged a no show fee even though I called early in the morning to cancel due to me being sick & could've gone in regardless coughing up a storm but stayed away to be responsible (overly bitter about that because it was my birthday and I scheduled way in advance and also rescheduled right away when I called to cancel lol), and the actual facial was subpar. read more

I went in because I saw an ad on Facebook for a great deal so naturally I had to try it. Danielle was so nice and she could tell I wanted to relax the whole time so was very quiet which I appreciated so much. At the end they weren't pushy to sign up for any memberships or anything like that which was great because I hate when places do that. Definitely recommend giving this place a try! read more

The spa was clean and smelled nice. Darcy performed micro needling on my face and the results were so impressive! She was professional, knowledgeable and so sweet. I will definitely be back and recommend her for your treatment! read more

I received a dermaplane and hydra facial by Emily and she did an amazing job. She was so friendly and informative. I left feeling better than when I came in and my skin looked and felt amazing! read more

I've had three different services done and I've been very pleased each time. Jasmine is awesome. She explains in detail and makes you feel super comfortable. read more

I have always had an amazing experience at VS. This last trip was different, I feel this time communication was strongly lacking. I had my appointment scheduled with Karla who has always done my treatments and has been beyond amazing. Upon arrival I was brought to the room and told I would be getting my treatments done by Gionna, No explanation. I looked on the wall to see if Karla's certification was still there to determine if she still worked there and I did not see her certificate. Gionna gave a less than satisfactory treatment, I felt her communication about treatment and warnings was lacking and I felt had I not been a repeat customer would have been highly uninformed. As compared to Karla who was always over communicative and caring. As I was leaving the front desk said to call to schedule again. After I left I noticed my card was charged for one of the treatments. I had bought 2 packages of 6 treatments. Apparently I had used up all my treatments for one of my packages and was never told I used them all, wasn't told the price or the cost. I was just charged. Again, communication was lacking. I will come back and try again. As my previous visits were always great but I'm hoping their customer service will improve. read more

Jasmine knows her stuff! I am 52 and have a lot of skin issues living her in Arizona and Jasmine is able to address most of my issues. I leave the spa feeling refreshed and my skin feels healthier! Thank you Jasmine! You rock! read more