We had such a great experience! From the very beginning, they were incredibly professional and took…read morethe time to go over everything with us in detail. They answered all of our questions and made us feel completely comfortable, especially as first-time pool owners. They did an amazing job, and we truly appreciate the time and care they put into everything. Thank you so much! We're so glad we found you guys and would highly recommend you to anyone!

I went with this place because of the good reviews and they were not wrong. They just finished…read moreinstalling my new pool filter and did a great job! They also fixed all the leaks. Ask you Ivan, he's great

We had our pool built by Premier Pool & Spa in Vacaville and the overall experience has been…read moreexcellent. Starting with Jordan who helped us with the design and listened to everything we wanted within our budget. The build quality speaks for itself, but what also sets them apart is what happens after the project is done. Jason has been consistently professional, responsive, and reliable. Anytime we've had a question or needed support, he's quick to respond and makes sure things get handled. That level of follow-through gives us a lot of confidence that we're taken care of long-term. He represents the company extremely well and sets a high standard for customer service. If you're considering a pool project, I'd absolutely recommend Premier Pool & Spa Vacaville.

Wow! If you need a new pool you have found the right place!! Premier Pools built us an absolutely…read morebeautiful pool! We get comments from different pool people that this is a great quality pool and is absolutely beautiful. Premier Pools did an amazing job keeping us informed through the progress. They were kind and understanding when typical issues arose, continuing to make us confident we had made the right choice. They acclimated us to the equipment and how it worked. We were really happy with every aspect of the build and absolutely ecstatic with the outcome. Thanks ED, you were especially helpful. We can't miss Jennifer and Freddy... they kept us happy and informed through the whole process!! We are in Hidden Valley Lake if anyone would like to come and check out our pool, I love to show it off!! :)

I brought my Polaris Sport to Leslie's Pool Supply due to an error code. They told me it needed a…read morenew power cord, gears, and motor--essentially that the entire unit was bad. Based on their "diagnosis," I spent $1,500 on a new cleaner. Weeks later, I opened up the old unit myself and found it had never even been touched--no screws removed, no cover taken off. The gears were in perfect condition. After airing out the memory board, it powered right up and worked perfectly. It was clear they never did any real troubleshooting. Just a surface-level "diagnostic" and then a recommendation to replace everything. How about actually investigating the problem and trying to save the customer some money? Instead, they took the easy way out--and I paid for it. Hugely disappointing and not the kind of service I expect from a professional shop.

I needed a new Jandy filter basket that has been discontinued as well as a Jandy canister drain…read moreplug that broke - both of these parts are critical to the functionality of the pool pump and I have to get these parts. I went online to Amazon and bought and returned parts that I thought would work and they were To short or the wrong size - I went into Leslie's and the manager named Amy super friendly and gave me her undivided attention making me feel I was the most important person when it finally became my turn in line. She located the parts I needed and was SO generous with her time to even go out of her way to show me substitute options that saved me over $125 - if you own a pool come see Amy. This was not catching her on a good day- Ive been coming to this location and they are so knowledgeable but Amy makes me a devoted customer for life - thank you Leslie for giving us Amy

I do not recommend this store. they're rude and do not…read moregreet potential customers. They do not get up from their phone and then they had the audacity to close the door behind us. How rude I can see why all your reviews are several years old because anything recent would just be a disgrace....

Since my last review, I have now received my hot tub. It is a Highlife Aria in case you are…read moreinterested. The service was great from start to finish. Trish and her team kept me updated on the manufacture and delivery during the entire process. The delivery team was professional and then Omar came out the next day to install the salt system and deliver the chemicals. I am very pleased with the spa and service I received. I will be updating my outdoor furniture in the spring and will certainly be shopping at Brentwood Outdoor Living.

I contacted Balance Pool Care after my previous pool company left my pool looking like crap! There…read morewas sand or dirt coming from somewhere and we couldn't figure it out! After a lot of trouble shooting Alex found the issue, saved the day and made my pool sparkle like never before! So happy! Highly recommend

Alex came and gave me a very competitive bid to rehab a very old and dirty pool. His team spent two…read morefull days just cleaning and prepping the pool that hadn't been used in a very long time. They added new pool equipment and painted the pool and deck. Alex fixed a few cracks and ground down the uneven pool deck. The finished product looks like a brand new pool.

I am giving 5 Star Performance, Service, Communication, Value Review based on my experience working…read morewith Carlos, Lorenzo, Manny, Jameson and Jermaine, who is the owner of this " At your Door Pool Service" company. We are new in owning a pool and hired a local pool service company in October 2025 here in Oakley. We are also new in the area so I rely heavily on Yelp and that is how I conduct business reviewing every details of people who used any company in the area. Yelp is super helpful but often times you will never know unless you work with them. I have a local Oakley pool company that started in October and not happy with their performance and service so after 3 months of test driving their performance, I let go of them and started with At Your Door Pool Service on the second week of January. I have been calling Carlos At your Door Pool Service company since October 2025. But because I would like to support a local Oakley pool company, I went ahead with that local Oakley company; however after 3 months, I was displeased with their performance and service. I called Carlos and asked more questions. Carlos always pick up my call and answer my questions. He is really patient, experience in responding to my detail questions. I should have hired this pool company first before supporting/hiring the Oakley pool local company. The first agenda prior to transitioning to this pool company is assessment of Lorenzo on the condition of our pool and I was able to meet Lorenzo and asked questions. You can asses his knowledge on pool as he answered all my questions. Lorenzo is very good at what he is doing. He also set the fountain timer for 15 minutes daily ensuring that water cycle is good. Then the following week on a Friday last week was a regular cleaning by Jameson. Although, I did not meet Jameson after the cleaning he sent a text message update. Then I bought a Polaris Robotic cleaning machine and put a deposit by mistake in text message link. Manny came over to explain details on how the cleaner works and explain the different functions of the machine. Manny also went over on the pairing the App to my phone. Although, in the beginning I was not sure if the Polaris is really for me to buy and not sure if the amount is worth since it is expensive. I decided to buy it and Manny delivered it at home. Manny open the box and showed me all features without using it inside the pool. Then after seeing it, I was not sure to buy it. So if you are not sure to buy don't open the box as per Jermain you can't return the Polaris Robotic machine once the box is open as they can't accept an open box and they will pay a penalty if it will be returned. So I told Jermain, the Polaris machine is not used, the box is open though. My recommendation for Polaris company is to have a demo machine free to their distributor like At Your Door Pool Service. Polaris return Policy sucks as I mentioned to Jermain. I will not deduct that 5 Star for this pool company as it has nothing to do with their Service. Looking forward to partnering with this team! Thank you At Your Door Pool Service! Kind regards, Cora

We were referred to Jermane and his team for two warranty repairs, a heater issue and when our spa…read morelight fixture burned out. They quickly ordered the parts and scheduled the service. The repair team came today and were such nice guys, quickly handling the light repair without having to lose a large amount of water for the drain/refill. I trust their team fully and would gladly hire them again.

So here we are. Jacuzzi all of a sudden stops working. Our regular Pool guy looks at and says it's…read morebeyond him. We gotta call somebody. When I asked him for a recommendation without hesitation, he said call spas and Moore. I called Doug that night. He called me back. I told him what the problem was. He explained what they can do and how they do it and he sent one of their guys out the following morning, Pablo. Pablo came on time explained what was wrong. How it needed to be fixed and fixed it. They are efficient. They explain what is needed and they fix it. I would call these guys in a heartbeat. Thank you, Doug and Pablo.

Spas & Moore is the best in the Bay Area!! Any time anything happens to my hot tub I call no-one…read moreelse. Doug Moore is always responsive and it's really easy to schedule an appointment. I always ask for Pablo; he is so professional, knowledgeable and kind. Not only does he give the best suggestions, he also gives the most sincere advice. Highly recommended!

SCAM. The man who runs the company went completely MIA after first month of payment…read more It started off rocky the first week, he assured me he would be there on a certain day of the week didn't show up, but did come the next day which put me back at ease. The following week he did the same thing ... then didn't show up the last two weeks of the month. I had to text and call him multiple times to asks any happened and get a response - he assured me that he would reimburse me on the following months payment .. then went completely MIA. It is Christmas time with rain and it didn't give me time to get quotes.

I signed up for this pool guy he came did service the month of July 2025 I have attached the…read morepictures for the ones who's is going to sign up for Payless poops and Aqua Features , and all of sudden he canceled the service without father notice so that I can find another pool guy to serve my pool , my new Tenant text me the pictures the pool shows all kind of algae and dirt which they can not use the pool . Before you want to go with this guy make sure read this review. Or check my pools pictures, plus he is treating me in text messages to my cell and asking $50 more , please be aware this guy , he has zero customer service .

Don is the owner and Jesus is one of their techs. Both are great at what they do.!…read more The front office person isn't good at their job.

Don is.very knowledgeable and committed to take the time and share his insight to have clarity of…read moremy project. He evaluated my property/pool of adding pool heat. I was well educated after going with different options, their challenges and pros and cons and his price was very reasonable based on the scope of work.

JCW Construction did a fantastic job with our pool. We had to wait months for our permit, but once…read morewe received it our pool was completed in 8 weeks and we love it. Jason and his crew were always professional and a pleasure to work with. I highly recommend JCW Construction for your pool project! A big thank you to Jason and his team for making our lifelong dream a reality.

JCW does fantastic work. I'm in the business of construction so I know finding good and honest…read morecontractors are hard to come by. I did my pool right after Covid times and everyone was charging triple the cost and I was hearing horror stories of people waiting a year for their projects to be completed. After interviewing a few pool contractors and getting multiple bids I knew JCW construction was the company to hire. Not only was he the most knowledgeable but the most affordable contractor. Jason the owner knows what he's doing when it comes to pools. I showed him exactly what I wanted and he designed and built it exactly the way I wanted my pool. I also gave him a 3 month time line and he met the time line. I was very happy about that. Another thing that stood out to me is when I asked for references, Jason sent me about 15 references to call within minutes. EVERY SINGLE PERSON SAID THE SAME THING HE DOES GREAT WORK. I was sold after that, I have recommended many of my friends and family to JCW construction.