Justin, with Serenity Pools is fantastic. As a Realtor I need people I can rely on and trust…read more Justin is definitely that person! He is always there when I need him and will always work with me for getting a new pool into his schedule. All of my clients have had nothing but positive things to say about him and his company. Professional and hardworking. If you're looking for a new pool man, don't hesitate to call Justin with Serenity Pools.

This review is NOT about Justin Brown, the previous owner. This is specifically about the new…read moreownership and the severe decline in customer service, communication, and professionalism since the transition. It is currently May 6, and according to the company's own service portal, nobody has serviced my pool since April 17. Despite that, I received a $245 invoice while my pool has developed algae, become visibly dirty, and the system itself is malfunctioning. I reached out multiple times by email with little to no response. When I finally texted, I was told someone would "take a look this week," yet nothing was resolved. As a paying customer, going nearly a month without service while being invoiced in full is completely unacceptable. The most frustrating part is the lack of communication and accountability. If there are staffing issues, transition problems, or scheduling delays, communicate that honestly to your clients instead of disappearing and continuing to bill them. Under the previous ownership, the service was dependable and responsive. Under the current ownership, the experience has been the complete opposite. I cannot recommend this company in its current form based on my experience.

We had a fantastic experience with Pool and Landscape Development doing our pool remodel and…read morelandscaping project. Todd was great to work with--knowledgeable, friendly, and refreshingly no-nonsense throughout the entire process. He communicated clearly and made sure everything was done right. His time management is second to none! The entire project took just over 8 weeks!! His crew and every sub he used was equally impressive: timely, polite, and hardworking, and they did an excellent job from start to finish. The quality of work shows, and we couldn't be happier with the results. Highly recommend! They were able to turn an unusable dirt yard into a beautiful functional space we love!

Todd Maltbie, and his team, have done an excellent job for us. I am picky, but thankfully Todd is…read moretoo. Our project consisted of: - the installation of three new NanaWall bifold doors, the largest one being 23' long, and one NanaWall French door, replacing smaller windows and sliding doors. It required the installation of a steel beam over the largest opening, - the replacement of an existing 16'x16' deck with a new 48'x16' TimberTech deck. In retrospect I wish we had stuck to redwood, as the TimberTech boards, as far as I know, cannot be refinished, so we now have to live with a few scratches and stains,. - the installation of two new mechanized louvered pergolas. The louvers protect the decks from the rain or from the sun when closed, while allowing the light to come in when the weather is just right. Very cool! We also redesigned our primary bedroom and closet, moved walls around, and raised its ceiling. We replaced an old gas fireplace with a new modern 40" fireplace placed in the middle of a new marble-covered wall. My most positive feedback on our project is Todd's reliability and trustworthiness. The few times we had disagreements, he came through with a good solution. I would also add that I was extremely impressed with the constant hard work of his foreman and laborers. My most negative feedback on our project is realizing what was not included in the contract. It did take me a bit by surprise when I realized how much of the electrical work, for instance, was extra. On the other hand, Todd did do some extra work for us at no charge. We definitely would hire Todd again for other projects in the future. He, his foreman Federico, and his team are all awesome.

Great team and fairly priced. The DPSS has been taking care of my pool and spa for years and have…read moreprovided excellent service. They have also done some upgrades at fair prices. I couldn't be happier with my pool service team.

Prompt and efficient with accurate and reasonable quotation for work to be done. Honest assessment…read morebased on photos of the problem leak and happy to help provide instructions plus spare part if a similar leak were to occur with my 20-year-old spa. Friendly service. Highly recommended Kari for any spa work.

I thought for sure I had to replace our spa after rats ate away some of the insulation and sprung a…read moreleak. We were so depressed! Spa works came to the rescue and we only had to repair a single line. Everything is working great again thanks to Spa works. Highly recommended!

I'm so glad we found Carlos! We bought a house and the pool was green ! We contacted Carlos and he…read morecame the same day and worked his magic. He is very knowledgeable and patient- As a first time pool owner I have a ton of questions! And he's always willing to help me out. I highly recommend him...we are extremely happy with his service. If your looking for someone who is honest , responsible, reliable and fair priced he's the man!

Advent took over maintaining our pool when our old pool service stopped servicing our neighborhood…read moreand we've had no problems at all. Carlos is always timely and does a great job keeping the pool clean and clear. Someone asked me the other day how hard it is to keep up with the pool -- I answered quickly that it's no work at all; I just set up an automatic payment for Advent and they worry about everything else so I don't have to.

I had a wonderful experience working with these pool and spa services, but specifically Kyle. He…read moreresponded to my request immediately and squeezed me into the schedule last minute, which was so incredibly appreciated. Thank you again, Kyle! I will be coming back to this company for any spa needs I have in the future.

Kyle was great at repairing my hot tub leak. Good communication and quick to finish the job…read more I will call him again if needed. Lisa

Great, knowledgeable service. Jorge was very responsive to my messages on Yelp and my request to…read morerepair a leak in my hot tub. He found that my gaskets had worn and promptly replaced them during his visit. I found him to be pleasant and very professional. I highly recommend his services.

I can highly recommend Jorge for any work you may need on your spa. He is knowledgeable, reliable,…read moreprofessional, and gets the job done. We have had several issues with our spa and he has accurately diagnosed and repaired each one. He has always followed through with the promised work on time and true to estimate. If you have a spa, he is a great resource to have in your corner!